2019 MERCEDES-BENZ METRIS fuel

ProblemPossible causes/consequences andMSolutions
The engine does not
start.
The starter motor cannot
be heard.The battery is discharged or faulty.
XCheck the battery for damage.
XCharge the battery (Ypage 264).
The engine is not running
smoothly and is misfir-
ing.There is a malfunction in the engine electronics or a mechanical com-
ponent of the engine management system.
XOnly depress the accelerator pedal slightly.
Unburnt fuel may otherwise get into the catalytic converter and
damage it.
XHave the cause rectified immediately at a qualified specialist work-
shop.
Automatic transmission
Important safety notes
GWARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is
a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
GWARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
Before switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
!If the engine is switched off, rolling in neutral
N can damage the power transmission and
result in transmission damage.
Always observe the instructions and safety
notes under "Tow starting and towing away"
(
Ypage 276).
Bear in mind that power transmission between
the engine and the transmission is interrupted
when the engine is switched off. For this reason,
shift the automatic transmission to Pbefore the engine is switched off and with the vehicle is
stationary. Apply the parking brake to prevent
the vehicle from rolling away.
DIRECT SELECT lever
Overview of the transmission shift sys-
tem
jPark position with parking lock
kReverse gear
iNeutral
hDrive
The DIRECT SELECT lever is on the right of the
steering column.
The DIRECT SELECT lever always returns to its
original position. The display in the instrument
cluster shows the current transmission position,
namely P,R, Nor D(
Ypage 130).
128Automatic transmission
Driving and parking

XTo shift up and extend the shift range:
briefly pull right steering wheel paddle
shifter;.
The automatic transmission shifts to the next gear up, depending on the gear currently
engaged. This derestricts the shift range at
the same time.
If the display shows only transmission posi-
tion D, the shift range restriction is canceled.
XTo derestrict the shift range: pull and hold
right steering wheel paddle shifter ;.
The automatic transmission shifts up one or
more gears depending on the gear currently
engaged. At the same time, the shift range
restriction is canceled and the display shows
transmission position D.
Shift ranges and driving situations
=Use the engine's braking effect.
5Use the braking effect of the engine
on steep downhill gradients and for
driving:
Ron steep mountain roads
Rin mountainous terrain
Rin arduous conditions
4Use the braking effect of the engine
on extremely steep downhill gradi-
ents and long downhill stretches.
Drive programs
General notes
You can use the program selector button to
choose between different drive programs for the
automatic transmission. Engine management
and the gearshifting characteristics of the auto-
matic transmission change depending on which
drive program is selected. Thus, a more comfort-
oriented or a more economical driving style is
supported, depending on the wish of the driver.
Selecting drive program Mdeactivates auto-
matic gearshifting, requiring that you change
gear manually.
After the engine is started, the automatic trans-
mission automatically switches to drive pro-
gram C(Comfort) for a comfortable and eco-
nomical driving style.
Program selector button
XPress the Éprogram selector button
repeatedly until the desired drive program is
selected.
The display shows the letter of the selected
drive program at the top of the transmission
position indicator (
Ypage 130).
M ManualManual gearshifting
CComfortComfortable, economical
driving style
EEcoParticularly economical
driving style
Drive program (M)
The Manual drive program is characterized by
the following:
RThe automatic transmission must be shifted
manually at all times. the automatic trans-
mission does not shift up automatically even
when the maximum engine speed is reached
(
Ypage 132).
RThe ECO start/stop function must be activa-
ted manually.
Drive program C
Drive program Comforthas the following char-
acteristics:
RThe vehicle delivers comfortable, economical handling characteristics.
ROptimal fuel consumption resulting from the
automatic transmission shifting up sooner.
Automatic transmission131
Driving an d parking
Z

RIncreased sensitivity. This improves driving
stability on slippery road surfaces, for exam-
ple.
RThe automatic transmission shifts up sooner.
The vehicle thus maintains lower engine
speeds.
Drive program E
Drive programEcohas the following character-
istics:
RThe vehicle exhibits particularly economical
handling characteristics.
RThe maximum available engine torque is
reduced.
ROptimal fuel consumption resulting from the
automatic transmission shifting down signifi-
cantly later and up significantly sooner, even
at full-load operation.
No shift point adjustment for adapting to indi-
vidual, dynamic driving styles.
In kickdown, the automatic transmission
automatically shifts to drive program C.
RIncreased sensitivity. This improves driving
stability on slippery road surfaces, for exam-
ple.
Driving tips
Accelerator pedal position
Your style of driving influences how the auto-
matic transmission shifts gear:
Rlittle throttle: early upshifts
Rlots of throttle: later upshifts
Kickdown
Use kickdown for maximum acceleration:
XDepress the accelerator pedal beyond the
pressure point.
The automatic transmission shifts to the next
gear down, depending on the engine speed.
XEase off on the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts up again.
Rocking the vehicle free
At speeds up to 5 mph (9 km/h) you can switch
back and forth between drive position Dand
reverse gear Rwithout applying the brakes. This
helps when rocking the vehicle out of snow or
slush.
XPush the DIRECT SELECT lever alternately up
and down beyond the first point of resistance.
Towing a trailer
XDepending on the downhill gradient, limit the
shift range (Ypage 130) or shift manually into
a lower gear (Ypage 132) in which the engine
will operate in the middle of the engine speed
range. This also applies if cruise control is
activated.
Manual gearshifting
General notes
If you select drive program M, automatic gear-
shifting is deactivated and manual gearshifting
is automatically activated. You must then per-
manently change gear yourself for as long as the
drive program is selected.
Permanent manual gearshifting is deactivated
automatically when you switch from drive pro-
gram Mto another drive program. The auto-
matic transmission then shifts gears automati-
cally. The display shows the selected drive pro-
gram and transmission position Dagain.
Shifting gears
:To shift down
;To shift up
132Automatic transmission
Driving and parking

The drive program display showsMand the
transmission position indicator shows the selec-
ted gear.
XTo shift up: briefly pull right-hand steering
wheel paddle shifter ;.
If the engine speed is sufficient, the automatic
transmission shifts up to the next gear.
If the maximum engine speed is reached in
the currently engaged gear and you continue
to accelerate, the automatic transmission will
not shift up automatically. Always make sure
that the engine speed does not reach the red
area of the tachometer. Observe the gearshift
recommendation in the display (
Ypage 133).
When the engine reaches its maximum speed, the fuel supply is cut to prevent the engine
from overrevving.
XTo shift down: pull briefly on left-hand steer-
ing wheel paddle shifter :.
Provided that the engine will not exceed its
maximum speed when shifting down, the
automatic transmission shifts down to the
next gear.
or
XPull the left-hand steering wheel paddle
shifter until the automatic transmission
selects the optimum gear for the current
speed.
iWhen coasting, the automatic transmission
shifts down automatically.
Gearshift recommendation
:Gearshift direction
;Recommended gear
The gearshift recommendations assist you in
adopting an economical driving style.
XWhen the display shows the gearshift recom-
mendation, shift to recommended gear ;.
Automatic transmission133
Driving and parking
Z

Problems with the transmission
ProblemPossible causes/consequences andMSolutions
The transmission is
locked in positionP.The vehicle electronics are malfunctioning.
XHave the vehicle electronics checked immediately at a qualified
specialist workshop.
The acceleration charac-
teristics have deteriora-
ted noticeably.
The transmission does
not shift.The transmission is in emergency mode.
It is only possible to shift into second gear or reverse gear R.
XStop the vehicle.
XDepress the brake pedal.
XMove the selector lever to positionP.
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XDepress the brake pedal.
XMove the selector lever to positionDor R.
In position D, the transmission shifts into second gear; in position R,
the transmission shifts into reverse gear.
XHave the transmission checked immediately at a qualified specialist
workshop.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. Improper handling of
fuel creates a risk of fire and explosion.
Avoid fire, open flames, smoking and creating
sparks under all circumstances. Switch off the
engine and, if applicable, the auxiliary heating
before refueling.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
RWash away fuel from skin immediately
using soap and water.
RIf fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay.
RIf fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing.
RImmediately change out of clothing which
has come into contact with fuel.
GWARNING
Electrostatic buildup can create sparks and
ignite fuel vapors. There is a risk of fire and
explosion.
Always touch the vehicle body before opening
the fuel filler flap or touching the fuel pump
nozzle. Any existing electrostatic buildup is
thereby discharged.
134Refueling
Driving and parking

Do not get into the vehicle again during the refu-
eling process. Otherwise, electrostatic charge
could build up again.
HEnvironmental note
If fuels are handled improperly, they pose a
danger to persons and the environment. Do
not allow fuels to run into the sewage system,
the surface waters, the ground water or into
the ground.
!Do not switch on the ignition if you acciden-
tally refuel with the wrong fuel. Otherwise, the
fuel will enter the fuel lines. Notify a qualified
specialist workshop and have the fuel tank
and fuel lines drained completely.
!Overfilling the fuel tank could damage the
fuel system.
!Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
!Use a filter when adding fuel from a fuel can.
The fuel lines and/or the fuel injection system
could otherwise be blocked by particles from
the fuel can.
You will find further information about fuel and
fuel grades under "Service products and capaci-
ties" (
Ypage 307).
Refueling procedure
:Fuel filler flap
;Fuel filler cap
=Tire pressure table (Ypage 282)
?Fuel filler neck
Fuel filler flap :is on the left side of the vehicle
behind the front door. It is only possible to open fuel filler flap :when the front door is open.
XRemove the key from the ignition lock.
XOpen the front left-hand door first, and then
fuel filler flap :.
XClose all vehicle doors to prevent fuel vapors
from entering the vehicle interior.
XTurn fuel filler cap ;counter-clockwise,
remove it and let it hang from the strap.
XCompletely insert the filler neck of the fuel
pump nozzle into tank ?and refuel.
XOnly fill the tank until the pump nozzle
switches off. Fuel may otherwise leak out.
XReplace tank filler cap ;on tank ?and turn
clockwise.
You will hear a click when the fuel filler cap is
closed fully.
XOpen the front left-hand door first, and then
close filler flap :.
Problems with the fuel and fuel tank
If your vehicle is losing fuel, the fuel lines or the
fuel tank are defective.
XTurn the key immediately to position 0in the
ignition lock and remove it.
XDo not restart the engine under any circum-
stances.
XConsult a qualified specialist workshop.
Parking
Important safety notes
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-
cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields.
Parking135
Driving an d parking
Z

Always use the hands-free system for telephon-
ing while driving. Only use the telephone if road
traffic conditions permit. If this is not the case,
pull over to a safe location before using the tele-
phone.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is cov-
ering a distance of 44 fee t(approximately 14 m)
every second.
Drive sensibly – save fuel
In order to save fuel, observe the following tips:
XThe tires should always be inflated to the rec-
ommended tire pressure.
XRemove unnecessary loads.
XRemove roof carriers when they are not nee-
ded.
XWarm up the engine at low engine speeds.
XAvoid frequent acceleration or braking.
XHave all maintenance work carried out as
indicated by the service intervals in the Main-
tenance Booklet or by the service interval dis-
play.
Fuel consumption also increases when driving in cold weather, in stop-start traffic and in moun-
tainous terrain.
Overrun cutoff
If you are in overrun mode and take your foot off
the accelerator pedal, the fuel supply is cut off
when the engine speed is out of the idle speed
control range.
Drinking and driving
GWARNING
Drinking and driving and/or taking drugs and driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and judg-
ment.
The possibility of a serious or even fatal acci-
dent is greatly increased when you drink or
take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or tak-
ing drugs.
Emission control
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There
is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Certain engine systems are designed to keep
the level of poisonous substances in exhaust
fumes within legal limits.
These systems only work optimally if they are
maintained exactly in accordance with the man-
ufacturer's specifications. Any work on the
engine should therefore be carried out by quali-
fied and authorized Mercedes-Benz technicians.
The engine settings must not be changed under
any circumstances. In addition, all specific
maintenance work must be carried out at regu-
lar intervals and in accordance with the service
requirements of the dealer listed here on the
inside title page. Details can be found in the
Maintenance Booklet.
Speed limiter
GWARNING
Exceeding the stated tire load-bearing capa-
city and the approved maximum speed could
lead to tire damage or the tire bursting. There is a risk of accident.
Therefore, only use tire types and sizes
approved for your vehicle model. Observe the
tire load rating and speed rating required for
your vehicle.
As the driver, you must be aware of the maxi-
mum design speed of the vehicle and the maxi- mum permissible speed based on the tires (tire
and tire pressure). In particular, also observe the tire approval regulations for each country.
You must not exceed the speed limit for the tires
indicated by the speed rating. The speed rating
is stated in the tire tables (
Ypage 302).
You can permanently limit the permissible max-
imum speed of your vehicle, e.g. for driving on
winter tires.
138Driving tips
Driving and parking

Mercedes-Benz recommends that you have the
maximum permissible speed programed at a
Mercedes-Benz Commercial Van Center.
Before overtaking, take into consideration that
the engine speed limiter prevents the speed
increasing beyond the programmed permissible
maximum speed.
Driving abroad
Service
An extensive network of authorized Mercedes-
Benz Centers is also at your disposal when you
are traveling abroad. Nevertheless, please bear
in mind that service facilities or replacement
parts may not always be immediately available.
The relevant workshop directories are available
from any Mercedes-Benz Commercial Van Cen-
ter.
Fuel
In some countries, only fuels with a higher sulfur
content are available.
Unsuitable fuel can cause engine damage. You
will find information about fuel under "Service
products and capacities" (
Ypage 307).
Low-beam headlamps
General notes
When driving in countries in which traffic drives
on the opposite side of the road to the country
where the vehicle is registered, you must switch
the headlamps to symmetrical low beam. This
prevents oncoming traffic from being blinded.
Symmetrical low beam does not illuminate as
large an area of the edge of the road.
Vehicles with halogen headlamps
The headlamps do not need to be switched to
symmetrical low beam. The legal requirements
of countries in which traffic drives on the oppo-
site side of the road to the country where the
vehicle is registered are met without the need to
convert the headlamps.
Transport by rail
Transporting your vehicle by rail may be subject
to certain restrictions or require special meas- ures to be taken in some countries due to vary-
ing tunnel heights and loading standards.
You can obtain information on this from any
Mercedes-Benz Commercial Van Center.
Braking
Important safety notes
GWARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
Downhill gradients
!Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
This also applies to automatic braking if you
have activated cruise control.
On long and steep downhill gradients, you
should change down to shift range 2or1 in
good time (
Ypage 130).
This should be observed in particular when driv-
ing with a laden vehicle and when towing a
trailer.
You thereby make use of the braking effect of
the engine and do not have to brake as often to
maintain the speed. This relieves the load on the
service brake and prevents the brakes from
overheating and wearing too quickly.
Heavy and light loads
GWARNING
If you rest your foot on the brake pedal while
driving, the braking system can overheat. This increases the stopping distance and can even
cause the braking system to fail. There is a
risk of an accident.
Never use the brake pedal as a footrest. Never
depress the brake pedal and the accelerator
pedal at the same time.
Driving tips139
Driving and parking
Z