There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-ing wheel and mirror and fasten your seat belt
before starting the engine.
GWARNING
If the head restraints are not installed or not
adjusted correctly, they cannot provide pro-
tection as intended. There is an increased risk
of injury in the head and neck area, e.g. in the event of an accident or when braking.
Always drive with the head restraints instal-
led. Before driving off, make sure for every
vehicle occupant that the center of the head
restraint supports the back of the head at
about eye level.
Adjust the head restraint so that:
Rthe center of the head restraint supports the
back of the head at eye level and the head
restraint is engaged
Rwhen your head is relaxed the back of your
head rests as close as possible to the head
restraint
Adjusting the head restraints
XTo raise: pull the head restraint up to the
desired position.
XTo lower: press release button :and slide
head restraint down to the desired position.
XTo move the driver's or front-passenger
head restraint forward: pull the head
restraint forward until it engages in the
desired position.
XTo move the driver's or front-passenger
head restraint back: press and hold down release knob
;and slide the head restraint
back to the desired position.
XLet go of release button ;.
XEnsure that the head restraint has engaged
properly.
The head restraints can be removed and instal-
led as follows:
XTo remove: pull the head restraint up to the
stop.
XPress release button :and pull out the head
restraint.
XTo insert: insert the head restraint so that the
rod with the detents is on the left when viewed in the direction of travel.
XPush the head restraint down until it engages.
Adjusting the head restraints electri-
cally
!Do not adjust the height of the electrically
adjustable head restraint by hand. You could
otherwise damage the head restraint’s mech- anism.
Control panel on the door trim
Seats91
Seats, steering wheel and mirrors
Z
XTo adjust the height:turn the key in the igni-
tion lock to position 2.
or
XOpen the door.
XSlide switch :up or down in the direction of
the arrow.
iIf the ignition is not switched on, you can
adjust the head restraint height within
30 seconds of unlocking the vehicle.
XTo move forward: pull the head restraint
forward until it engages in the required posi-
tion.
XTo move back: press and hold down release
knob ;and slide the head restraint back to
the desired position.
XLet go of release button ;.
XEnsure that the head restraint has engaged
properly.
Armrests
XTo adjust the armrest angle: fold the arm-
rest up by more than 45° to position 2.
The armrest is released.
XFold armrest 3forward to the stop.
XSlowly fold the armrest up to the desired posi-
tion.
XTo fold the armrest up: if necessary, fold the
armrest up by more than 90° to position 1.
Seat heating
GWARNING
Repeatedly switching on the seat heating can
cause the seat cushion and backrest pads to
become very hot. The health of persons with
limited temperature sensitivity or a limited
ability to react to high temperatures may be
affected or they may even suffer burn-like
injuries. There is a risk of injury.
Therefore, do not switch the seat heating on
repeatedly.
!When you leave your seat, do not place any-
thing on the seat and switch off the seat heat-
ing. Do not switch the seat heating on when
the seat is not occupied, e.g. when driving
without a front passenger. The seat heating
may otherwise overheat, causing damage to
the seat.
The three red indicator lamps in the Íbutton
show the activated heating level 1to 3.
The seat heating automatically switches down
from level 3to level 2after approximately seven
minutes.
The system automatically switches down from
level 2to level 1after approximately ten
minutes.
At level 1the seat heating switches off auto-
matically after approximately 20 minutes.
XMake sure that the key is in position 1or 2in
the ignition lock.
XTo switch on: press theÍbutton repeat-
edly until the desired heating level has been
set.
XTo switch off: press theÍbutton repeat-
edly until all indicator lamps go out.
If the on-board voltage is too low, the seat heat-
ing will either switch itself off prematurely or not
come on at all. In this case, too many electrical
consumers are switched on or the battery
charge is not sufficient. The seat heating will
automatically switch back to the current heating level when enough on-board voltage is available
again.
92Seats
Seats, steering wheel and mirrors
Steering wheel
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
GWARNING
If the steering wheel is unlocked while the
vehicle is in motion, it could change position
unexpectedly. This could cause you to lose
control of the vehicle. There is a risk of an
accident.
Before starting off, make sure the steering
wheel is locked. Never unlock the steering
wheel while the vehicle is in motion.
GWARNING
Children could injure themselves if they
adjust the steering wheel. There is a risk of
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The steering wheel can still be adjusted if the
key has been removed.
Adjusting the steering wheel
:
Steering column height
;Lever
XTo adjust the steering wheel: pull lever;
up and hold it.
The steering wheel is unlocked.
XMove the steering wheel to the desired posi-
tion.
XLet go of lever ;.
The steering wheel engages and is locked
again.
Mirrors
Important safety notes
GWARNING
You could lose control of your vehicle if you do the following while driving:
Radjust the driver's seat, head restraint,
steering wheel or mirrors
Rfasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine.
GWARNING
The exterior mirror on the front-passenger
side reduces the size of the image. Visible
objects are actually closer than they appear.
This means that you could misjudge the dis-
tance from road users traveling behind, e.g.
when changing lane. There is a risk of an acci-
dent.
Mirrors93
Seats, steering wheel and mirrors
Z
Mercedes-Benz recommends that you have the
maximum permissible speed programed at a
Mercedes-Benz Commercial Van Center.
Before overtaking, take into consideration that
the engine speed limiter prevents the speed
increasing beyond the programmed permissible
maximum speed.
Driving abroad
Service
An extensive network of authorized Mercedes-
Benz Centers is also at your disposal when you
are traveling abroad. Nevertheless, please bear
in mind that service facilities or replacement
parts may not always be immediately available.
The relevant workshop directories are available
from any Mercedes-Benz Commercial Van Cen-
ter.
Fuel
In some countries, only fuels with a higher sulfur
content are available.
Unsuitable fuel can cause engine damage. You
will find information about fuel under "Service
products and capacities" (
Ypage 307).
Low-beam headlamps
General notes
When driving in countries in which traffic drives
on the opposite side of the road to the country
where the vehicle is registered, you must switch
the headlamps to symmetrical low beam. This
prevents oncoming traffic from being blinded.
Symmetrical low beam does not illuminate as
large an area of the edge of the road.
Vehicles with halogen headlamps
The headlamps do not need to be switched to
symmetrical low beam. The legal requirements
of countries in which traffic drives on the oppo-
site side of the road to the country where the
vehicle is registered are met without the need to
convert the headlamps.
Transport by rail
Transporting your vehicle by rail may be subject
to certain restrictions or require special meas- ures to be taken in some countries due to vary-
ing tunnel heights and loading standards.
You can obtain information on this from any
Mercedes-Benz Commercial Van Center.
Braking
Important safety notes
GWARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
Downhill gradients
!Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
This also applies to automatic braking if you
have activated cruise control.
On long and steep downhill gradients, you
should change down to shift range 2or1 in
good time (
Ypage 130).
This should be observed in particular when driv-
ing with a laden vehicle and when towing a
trailer.
You thereby make use of the braking effect of
the engine and do not have to brake as often to
maintain the speed. This relieves the load on the
service brake and prevents the brakes from
overheating and wearing too quickly.
Heavy and light loads
GWARNING
If you rest your foot on the brake pedal while
driving, the braking system can overheat. This increases the stopping distance and can even
cause the braking system to fail. There is a
risk of an accident.
Never use the brake pedal as a footrest. Never
depress the brake pedal and the accelerator
pedal at the same time.
Driving tips139
Driving and parking
Z
For vehicles with a trailer coupling installed, the
minimum length for parking spaces will be
slightly increased.
If you have attached a trailer to your vehicle, you
should not use Active Parking Assist. Once the
electrical connection is established between
your vehicle and the trailer, Active Parking
Assist is no longer available. PARKTRONIC is
then deactivated for the rear area.
GWARNING
While parking or pulling out of a parking
space, the vehicle swings out and can drive
onto areas of the oncoming lane. This could
result in a collision with another road user.
There is a risk of an accident.
Pay attention to other road users. Stop the
vehicle if necessary or cancel the Active Park- ing Assist parking procedure.
!If unavoidable, you should drive over obsta-
cles such as curbs slowly and not at a sharp
angle. Otherwise, you may damage the
wheels or tires.
Active Parking Assist may also display spaces
not suitable for parking, e.g.:
Rin a zone where parking or stopping is pro-
hibited
Rin front of driveways or entrances and exits
Ron unsuitable surfaces
Parking tips:
Ron narrow roads, drive as closely as possible
past the parking space.
Rparking spaces that are littered or overgrown
might be identified or measured incorrectly.
Rparking spaces that are partially occupied by
trailer drawbars might not be identified as
such or be measured incorrectly.
Rsnowfall or heavy rain may lead to a parking
space being measured inaccurately.
Rwhen transporting a load which protrudes
from your vehicle, you should not use Active
Parking Assist.
Rnever use Active Parking Assist when snow
chains are installed.
Ralways ensure that the tire pressure is correct
This has a direct influence on the parking
characteristics of the vehicle.
Rif you mount w heels with a different wheel
size, this will have a direct influence on the
parking result.
Rif you mount tires from another manufacturer,
this may have an influence on the parking
result.
Rif you drive slowly past the parking space, a
better parking result is achieved.
Rpay attention to the PARKTRONIC warning
messages (Ypage 155) during the parking
procedure.
Ryou can intervene in the steering procedure to
correct it at any time. Parking assistance will
then be canceled and Active Parking Assist
stopped.
Use Active Parking Assist for parking spaces
that are:
Rparallel or at right angles to the direction of
travel.
Ron straight roads, not bends.
Ron the same level as the road, e.g. not on the
pavement.
Detecting parking spaces
GWARNING
If there are objects above the detection range:
RActive Park Assist may steer too early
Rthe vehicle may not stop in front of these
objects
You may cause a collision as a result. There is
a risk of an accident.
If objects are located above the detection
range, stop and deactivate Active Parking
Assist.
Objects located above the height range of Active
Parking Assist will not be detected when the
parking space is measured. These are not taken
into account when the parking procedure is cal-
culated, e.g. overhanging loads, overhangs or
truck loading ramps.
For further information on the detection range
(
Ypage 154).
Driving systems157
Driving and parking
Z
;Yellow guide line for the vehicle width
including the exterior mirrors, at the current
steering angle (dynamic)
XStop the vehicle when it is almost exactly in
front of the parking space.
The white lane should be as close to parallel
with the parking space marking as possible.
=White guide line at current steering angle
:Parking space marking
XTurn the steering wheel to the center positionwhile the vehicle is stationary.
?End of parking space
ARed guide line at a distance of approximately
12 in (0.30 m) from the rear of the vehicle
XBack up carefully until you have reached the
end position.
Red guide line Ais then aligned with the
marking at the end of parking space ?. The
vehicle is almost parallel in the parking space.
"Coupling up a trailer" function
:Trailer drawbar
;Locating aid – vehicle center point on the
yellow guide line at a distance of approx-
imately 3 ft (1.0 m) from the rear of the vehi-
cle
This function is only available on vehicles with a
trailer tow hitch attached.
XBefore coupling up the trailer, set the height
of trailer drawbar :so that it is slightly
higher than the ball coupling.
XPosition the vehicle centrally in front of trailer
drawbar :.
:Trailer drawbar
;Trailer drawbar locating aid
="Coupling up a trailer" function selected
?Ball coupling
ARed guide line at a distance of approximately
12 in (0.30 m) from the ball coupling
XSelect and confirm "Coupling up a trailer"
function =with the audio system control
knob.
164Driving systems
Driving and parking
Rthe maximum permissible gross vehicle
weight of both the towing vehicle and the
trailer
Rthe maximum permissible gross weight of
vehicle/trailer combination
The applicable permissible values that may not
be exceeded can be found:
Rin your vehicle documents
Ron the type plates for the trailer tow hitch
Ron the type plates for the trailer
Ron the vehicle identification plate
(Ypage 305)
Where the values differ, the lowest is valid.
You will find the values approved by the manu-
facturer on the vehicle identification plates and
those for the towing vehicle in the "Technical
data" section (
Ypage 316).
Your vehicle behaves differently with a trailer
than without one.
The vehicle/trailer combination:
Ris heavier
Ris restricted in its acceleration and gradient-
climbing capability
Rhas an increased braking distance
Ris more susceptible to strong crosswinds
Rrequires more sensitive steering
Rhas a larger turning circle
This may impair the handling characteristics.
When towing a trailer, always adjust your speed
to suit the road and weather conditions. Drive
carefully. Maintain a safe dista nce.
If y
ou require any further explanation regarding
the information contained in the Operating
Instructions, please contact a Mercedes-Benz
Commercial Van Center.
General notes
RObserve the legally permitted maximum
speed for vehicle/trailer combinations in the
relevant country, state or Canadian province.
Before beginning the journey, check the trail-
er's documents for the maximum permitted
speed of your trailer.
This reduces the risk of accidents.
RInstall only an approved trailer coupling on
your vehicle. Only use a ball coupling for your Metris trailer tow hitch if it has been approved
for your vehicle. More information on the
availability, mounting and installation of the trailer electrics is available at any qualified
specialist workshop.
RThe trailer coupling is one of the most impor-
tant vehicle parts with regard to road safety.
Observe the notes on operation, care and
maintenance of the trailer tow hitch (see the
manufacturer's operating instructions).
RThe bumpers of your vehicle are not suitable
for installing detachable trailer couplings.
RDo not attach rented trailer tow hitches or
other detachable trailer tow hitches to the
bumper.
RMinimize the risk of damage to the ball cou-
pling. If you do not require the ball coupling,
remove it from the ball coupling recess.
Yo u w
ill find weight information under "Techni-
cal data" (Ypage 316).
The height of the ball neck changes according to
the load on the vehicle. If this is case, use a
trailer with a height-adjustable trailer drawbar.
Driving tips
The maximum permissible speed for vehicle/
trailer combination depends on the type of
trailer. Before beginning the journey, check the
trailer's documents for the maximum permitted
speed of your trailer. Observe the legally per-
mitted maximum speed in the relevant country, state or Canadian province.
When towing a trailer, your vehicle's handling
characteristics will be different in comparison to
when driving without a trailer and it will con-
sume more fuel.
On long and steep downhill gradients, select a
lower gear.
iThis also applies if cruise control is activa-
ted.
This enables you to utilize the engine's braking
effect and you do not need to brake so heavily to keep the correct speed. This relieves the load on
the brake system and prevents the brakes from overheating and wearing too quickly. If you need
to brake additionally, to not depress the brake
pedal constantly, but periodically.
Observe the notes on ESP
®trailer stabilization
(Ypage 67).
166Towing a trailer
Driving an d parking
XHold support strut?and lift the hood
slightly.
XGuide support strut ?towards retainer =
and apply slight pressure to make it engage.
XLower the hood and allow it to fall with
momentum from a height of approximately
1 ft (30 cm).
The hood locks audibly.
XCheck that the hood is correctly locked.
If the hood can be raised slightly, it is not
properly engaged. If the hood is not correctly
engaged, open the hood again. Let the hood
fall with a little more momentum.
Overview of the engine compartment
Engine compartment (example)
:
Engine oil filler neck cap (Ypage 254)
;Brake fluid reservoir cap (Ypage 257)
=Coolant expansion tank cap (Ypage 255)
?Washer fluid reservoir cap (Ypage 258)
Regularly check the fluid level and the assembly
for leaks. If you detect fluid loss, e.g. oil stains
on the vehicle parking space, consult a qualified
specialist workshop immediately.
Engine oil
General notes
!Engine oil gets dirty in the course of opera-
tion and its quality and volume are gradually
diminished. Regularly check the oil level, and
top up or have it replaced as needed.
Observe the information on approved engine
oils and oil consumption under "Service prod-
ucts and capacities" (
Ypage 309). You can check the oil level in the engine:
Rwith the oil dipstick
Checking the oil level using the oil dip-
stick
GWARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following.
Oil dipstick and engine oil filler neck
Only check the oil level when the engine is at
normal operating temperature.
XStop your vehicle as far away from traffic as
possible on level ground.
XSecure the vehicle to prevent it from rolling
away.
XSwitch off the engine.
XWait for five minutes.
254Engine compartment
Maintenance and care