2019 MERCEDES-BENZ METRIS check oil

Display messagesPossible causes/consequences andMSolutions
?The fan motor is faulty.
XCheckth e? coolan ttemperature gauge in th einstrumen tclus -
ter.
If th ecoolan ttemperature is belo wthemaximum value specified
below, you can continu edrivin gto th eneares tqualified specialist
workshop .
Avoid heav yloads on th eengine, e.g. drivin gin mountainous terrain ,
and stop-start traffic.
Under normal operating condition sand wit hth especified coolan t
level, th e? gauge may ris eto 24 8 ‡(120†).
+
CheckCoolan tLevelSee Oper. Manual
The coolan tlevel is to olow.
!Avoid making lon gjourneys wit hto olittl ecoolan tin th eengin e
coolin gsystem. The engin ewill otherwise be damaged.
XAd dcoolant, making sur eto observ eth ewarning note s
(Ypage 255).
XHav eth eengin ecoolin gsystem checke dat aqualified specialist
workshop if th ecoolan tneeds to be refilled mor eoften than usual.
4
CheckEngineOilAtNex tRefueling
XChec kth eoil level at th elatest when next refuelin g (Ypage 254).
XIf necessary, add engineoil (Ypage 255).
XHav eth eengin echecke dat aqualified specialist workshop if you
need to add engin eoil mor eoften than usual.
!Avoid lon gjourneys wit hto olittl eengin eoil. The engin ewill oth-
erwise be damaged.
4
Manually Check OilLevel
Reminder to chec kth eoil level.
XChec kth eoil level at th elatest when next refuelin g (Ypage 254).
XIf necessary, add engineoil (Ypage 255).
XTo confir mtheoil check :press a.
!Avoid lon gjourneys wit hto olittl eengin eoil. The engin ewill oth-
erwise be damaged.
4
Eng .OilLevelLow:StopVehicl eTur nEngine Off
The oil level is to olow. There is aris kof engin edamage.
XStop th evehicl eimmediately, payin gattention to roa dand traffic
conditions, and switch off th eengine.
XSecur eth evehicl eto preven tit from rollin gaway (Ypage 135).
XCheckth eoil level (Ypage 254).
XIf necessary, add engin eoil (Ypage 255).
æ
Fue lLevel Low
The fuel level has dropped to th ereserv erange.
XRefue lat th eneares tgas station .
ÏThere is ver ylittl efuel in th efuel tank.
XRefue lat th eneares tgas station without fail .
Display messages (vehicles withsteering whee lbu ttons)215
On-board computer and displays
Z

In the event of an accident, have a damaged
cargo compartment floor or loading area, the
cargo tie-down rings and the tie down checked
at a specialist workshop. Otherwise, the load
may not be correctly secured the next time any-
thing is stowed.
Even if you follow all loading guidelines, the load
increases the risk of injury in the event of an
accident. Observe the information in the "Secur-ing a load" (
Ypage 246) and "Load distribution"
(Ypage 245) sections.
You will find information about the maximum
roof load under "Cargo tie-down points and car-
rier systems" (
Ypage 314). You will find infor-
mation about roof carriers under "Carrier sys-
tems" (
Ypage 250).
Before loading
!
The anti-slip mats cannot be used for secur-
ing goods and must be replaced when they
show signs of:
RPermanent deformation and crushing
RCrack formation
RCuts
XTire pressure: check the tire pressure and
correct if necessary (Ypage 282).
XCargo compartment floor: clean the cargo
compartment floor.
The cargo compartment floor must be free
from oil and dust, dry and swept clean to pre-
vent the load from slipping.
XPlace non-slip mats (anti-slip mats) on the
cargo compartment floor if necessary.
During loading
XObserve the gross axle weight rating and per-
missible gross vehicle weight for your vehicle.
Take into account that your vehicle's curb
weight is increased if accessories or optional equipment are installed. The maximum pay-
load is thus reduced.
XObserve the notes on load distribution
(Ypage 245).
The overall center of gravity of the load should
always be as low as possible, centered and
between the axles near the rear axle.
XSecure the load (Ypage 246).
Observe the legal requirements of the country
in which you are currently driving.
Checks after loading
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tail-
gate/rear door is open when the engine is
running, particularly if the vehicle is moving,
exhaust fumes could enter the passenger
compartment. There is a risk of poisoning.
Turn off the engine before opening the tail-
gate/rear door. Never drive off with the tail-
gate/rear door open.
XSecuring luggage/loads: make sure that
the luggage and/or load is secure before
every journey and at regular intervals during a
long journey, and correct it if necessary.
XDoors/tailgate: close the sliding doors and
tailgate/door.
XTire pressure: adjust the tire pressure
according to the vehicle load (Ypage 282).
XDriving style: adapt your driving style
according to the vehicle load.
Load distribution
General notes
!
Excessive loads on individual points of the
cargo floor or on the load surface impair vehi-
cle handling characteristics and could cause
damage to the floor covering.
The overall center of gravity of the load should
always be as low as possible, centered and
between the axles near the rear axle.
Load distribution245
Transporting loads
Z

XHold support strut?and lift the hood
slightly.
XGuide support strut ?towards retainer =
and apply slight pressure to make it engage.
XLower the hood and allow it to fall with
momentum from a height of approximately
1 ft (30 cm).
The hood locks audibly.
XCheck that the hood is correctly locked.
If the hood can be raised slightly, it is not
properly engaged. If the hood is not correctly
engaged, open the hood again. Let the hood
fall with a little more momentum.
Overview of the engine compartment
Engine compartment (example)
:
Engine oil filler neck cap (Ypage 254)
;Brake fluid reservoir cap (Ypage 257)
=Coolant expansion tank cap (Ypage 255)
?Washer fluid reservoir cap (Ypage 258)
Regularly check the fluid level and the assembly
for leaks. If you detect fluid loss, e.g. oil stains
on the vehicle parking space, consult a qualified
specialist workshop immediately.
Engine oil
General notes
!Engine oil gets dirty in the course of opera-
tion and its quality and volume are gradually
diminished. Regularly check the oil level, and
top up or have it replaced as needed.
Observe the information on approved engine
oils and oil consumption under "Service prod-
ucts and capacities" (
Ypage 309). You can check the oil level in the engine:
Rwith the oil dipstick
Checking the oil level using the oil dip-
stick
GWARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following.
Oil dipstick and engine oil filler neck
Only check the oil level when the engine is at
normal operating temperature.
XStop your vehicle as far away from traffic as
possible on level ground.
XSecure the vehicle to prevent it from rolling
away.
XSwitch off the engine.
XWait for five minutes.
254Engine compartment
Maintenance and care

XOpen the hood (Ypage 253).
XPull out oil dipstick:.
XWipe oil dipstick:using a lint-free cloth.
XInsert oil dipstick :back into the guide tube
as far as it will go and remove it again.
If the level is between MIN mark =and MAX
mark ;, the oil level is adequate.
XIf the oil level has dropped to or below mini-
mum mark =, open cap ?and add engine oil
(
Ypage 255).
The difference in quantity between marks ;
and =is approximately 2 US quarts (2 liters).
XClose the hood.
Add engine oil
GWARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following.
GWARNING
If engine oil comes into contact with hot com- ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Make sure that engine oil is not spilled next to
the filler neck. Let the engine cool down and
thoroughly clean the engine oil off the com-
ponents before starting the engine.
HEnvironmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful to
the environment.
!Do not add too much oil. adding too much
engine oil can result in damage to the engine
or to the catalytic converter. Have excess
engine oil siphoned off.
!Do not use any additives in the engine oil.
This could damage the engine.
Engine oil filler neck (example)
Observe the information regarding approved
motor oil under "Service products and capaci-
ties" (
Ypage 309).
XOpen the hood (Ypage 253).
XUnscrew and remove cap :.
XAdd engine oil.
XReplace cap:on the filler neck and tighten.
When doing so, make sure that the cap
engages correctly.
XCheck the oil level with the oil dipstick
(Ypage 254).
XClose the hood.
Coolant
GWARNING
Service products may be poisonous and haz-
ardous to health. There is a risk of injury.
Comply with instructions on the use, storage
and disposal of service products on the labels
of the respective original containers. Always
store service products sealed in their original
Engine compartment255
Maintenance and care
Z

Adding coolant
XIfthe coolant drops under marker bar=in
the filler neck, add coolant.
Observe the information on the correct cool-
ant mixture rat ioand the required water qual-
ity under "Service products and capacities"
(
Ypage 311). To prevent damage to the
engine co oling system, use only appr oved
corrosion inh ibitor/antifreeze that co mplies
wit h the Mercedes-Benz Specifications for
Service Products.
XReplac e cap:and tighten ina clock wise
dire ction.
XStart the engine.
XSet the temperature inthe veh icleinterior to
the maximum output on the air-conditioning
system control panel.
XAfter approximate lyfive minutes, switch off
the engine again and allow itto cool down.
XCheck the coolant level again and add coolant
ifnecessary.
XClose the hood.
Brake fluid
GWAR NING
Service products may be poisonous and haz-
ardous to health. There isa risk of injury.
Comp ly with instructions on the use, storage
and dispo sal of service products on the labels
of the respective original containers. Always
store service products sealed intheir original
containers. Always keep service products out
of the reach of ch ildren.
GWAR NING
Opening the hood when the engine isover-
heated or when there isa fire inthe engine
compartment could expose you to hot gases
or other service products. There isa risk of
injury.
Let an overheated engine cool downbefore
opening the hood. Ifthere isa fire inthe
engine compartment, keep the hood closed
and contact the fire department.
GWARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool downand
touch only the components describe d in the
foll owin g.
Brake fluid is hazardous to health. Also observe the safety notes under "Service products and
capacities" (
Ypage 306).
GWARNING
The brake fluid constantly absorbs moisture
from the air. This lowers the boiling point of
the brake fluid. Ifthe boilin g point of the brake
fluid is too low,vapor pockets may form in the
brake system when the brakes are applied
hard. This would impair braking efficiency.
There is a risk of an accident.
You should have the brake fluid renewed at
the specified intervals.
!If the brake fluid level in the brake fluid res-
ervoir has fallen to the MIN mark or below,
check the brake system immediately for
leaks. Also check the thickness of the brake
linings. Visit a qualified specialist workshop
immediately.
Do not add brake fluid. This does not correct
the malfunction.
!Brake fluid corrodes paint, plastic and rub-
ber. Ifpaint, plastic or rubber has come into
contact with brake fluid, rinse with water
immediately.
Have the brake fluid renewed every two years at a qualified specialist workshop. Observe the
information regarding brake fluid in the "Service
products and capacities" section (
Ypage 311).
Engine compartment257
Maintenance and care
Z

Rfrequent operation in mountainous terrain or
on poor road surfaces
Rleaving the engine idling for long periods on a
frequent basis
In these or similar operating conditions, have
the air filter, engine oil and oil filter, for example,
replaced more frequently. Under more arduous
operating conditions, the tires must be checked more often. Further information can be obtained
at a qualified specialist workshop, e.g. an
authorized Mercedes-Benz Commercial Van
Center.
Hiding service messages
Vehicles without steering wheel buttons
XPress the 3button on the instrument clus-
ter.
Vehicles with steering wheel buttons
XPress the aor% button on the steering
wheel.
Calling up the service due date
Vehicles without steering wheel buttons
The vehicle must be stationary. Use the buttons
in the instrument cluster.
XTurn the SmartKey to position 2in the ignition
lock.
XPress Èto select the service display.
The display shows a possible service mes-
sage.
Vehicles with steering wheel buttons
Using the steering wheel buttons
XTurn the SmartKey to position 2in the ignition
lock.
XPress =or; to select the Servicemenu.
XPress9or: to select the ASSYSTPLUSsubmenu and press ato confirm.
The display shows the service due date.
Battery
Important safety notes
Work on the battery, e.g. removing or installing,
requires specialist knowledge and the use of
special tools. Therefore, always have work on the battery carried out at a qualified specialist
workshop.
GWARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This can
lead to function restrictions applying to
safety-relevant systems, e.g. the lighting sys-
tem, the ABS (anti-lock braking system) or the
ESP
®(Electronic Stability Program). The oper-
ating safety of your vehicle may be restricted.
You could lose control of the vehicle, for
example:
Rwhen braking
Rin the event of abrupt steering maneuvers
and/or when the vehicle's speed is not
adapted to the road conditions
There is a risk of an accident.
In the event of a short circuit or a similar inci-
dent, contact a qualified specialist workshop
immediately. Do not drive any further. You
should have all work involving the battery car- ried out at a qualified specialist workshop.
Further information can be found under "ABS"
(
Ypage 64) and under "ESP®" (Ypage 65).
GWARNING
Electrostatic build-up can lead to the creation of sparks, which could ignite the highly explo-
sive gases of a battery. There is a risk of an
explosion.
Before handling the battery, touch the vehicle
body to remove any existing electrostatic
build-up.
The flammable gas mix is produced when the
battery is charged or when the vehicle is jump-
started.
Always make sure that neither you nor the bat-
tery are electro statically charged. Electrostatic
charging results, for example, from:
Rwearing synthetic clothing
Rfriction between clothing and the seat
Rdragging or pushing the battery across carpet
flooring or any other synthetic materials
Rrubbing the battery with cloths or towels.
260Battery
Maintenance and care

TIN (Tire Identification Number)
A unique identification number which can be
used by a tire manufacturer to identify tires, for
example for a product recall, and thus identify
the purchasers. The TIN is composed of the
manufacturer identification code, tire size, tire
model code and manufacturing date.
Load bearing index
The load bearing index (also load index) is a code
that contains the maximum load bearing capa-
city of a tire.
Traction
Traction is the result of friction between the tires
and the road surface.
TWR (permissible trailer drawbar load)
The TWR is the maximum permissible weight
that may act on the ball coupling of the trailer
tow hitch.
Wear indicator
Narrow bars (tread wear bars) that are distrib-
uted over the tire tread. If the tire tread is level
with the bars, the wear limit of áin (1.6 mm)
has been reached.
Distribution of the vehicle occupants
The distribution of vehicle occupants over des-
ignated seat positions in a vehicle.
Maximum permissible payload weight
Nominal load and goods/luggage load plus
68 kg (150 lb s)multiplied by the number of
seats in the vehicle.
Changing wheels
Rotating the wheels
GWARNING
Interchanging the front and rear wheels may
severely impair the driving characteristics if
the wheels or tires have different dimensions. The wheel brakes or suspension components
may also be damaged. There is a risk of acci-
dent.
Rotate front and rear wheels only if the wheels and tires are of the same dimensions.
!On vehicles equipped with a tire pressure
monitor, electronic components are located
in the wheel.
Tire-mounting tools should not be used near
the valve. This could damage the electronic
components.
Only have tires changed at a qualified spe-
cialist workshop.
Always observe the instructions and safety
notes under "Mounting a wheel" (
Ypage 299).
The wear patterns on the front and rear tires
differ, depending on the operating conditions.
Rotate the wheels before a clear wear pattern
has formed on the tires. Front tires typically
wear more on the shoulders and the rear tires in the center.
If your vehicle's tire configuration allows, you
can rotate the tires according to the intervals in
the tire manufacturer's warranty book in your
vehicle documents. If no warranty book is avail-
able, the tires should be rotated every 3,000 to
6,000 miles (5,000 to 10,000 km) or earlier if
tire wear requires. Do not change the direction
of rotation.
Clean the contact surfaces of the wheel and the
brake disc thoroughly every time a wheel is rota-
ted. Avoid oily or greasy cleaning agents.
Check the tire pressure and reactivate the tire
pressure monitor if necessary.
Direction of rotation
Tires with a specified direction of rotation have
additional benefits, e.g. if there is a risk of hydro-
planing. You will only gain these benefits if the
correct direction of rotation is observed.
An arrow on the sidewall of the tire indicates its
correct direction of rotation.
You may mount a spare wheel against the direc-tion of rotation. Observe the time restriction on
use as well as the speed limitation specified on
the spare wheel.
Storing wheels
Store wheels that are not being used in a cool,
dry and preferably dark place. Protect the tires
from contact with oil, grease and fuel.
298Changing wheels
Wheels and tires

Additives
!Do notuse any additive sin th eengin eoil.
This could damag eth eengine.
Engine oil viscosity
!If th eSA Eviscosit yclas sof th eengin eoil
used does no tcover th eoutside temperature
range in whic hyou are operating th evehicle,
it mus tbe changed in goo dtime, in particular
before th ecold season commences. Using an
engin eoil that does no thav eadequate tem-
peratur echaracteristics can lead to engin e
damage.
The temperature range information of th eSA E
classification always refers to that of fresh oil.
The temperature characteristics of th eengin e
oil may deteriorat esignificantly due to agin g
in use, especially at low outside tempera-
tures.
We recommen dthat you chang eth eengin e
oil before th ecold season commences. Use
an approve dengin eoil of th especifie dSA E
class.
Engin eoil SA Eclassification
Viscosit yindicates th eflo wcharacteristics of a
fluid .If an engin eoil has ahigh viscosity, this
mean sthat it is thick ; alow viscosit ymean sthat
it is thin.
Dependin gon th erespective outside tempera-
tures, select an engin eoil according to SA E
classification (viscosity). The table displays th e
SA Eclassification to be used .The low temper-
atur echaracteristics of engin eoils can notice -
ably deteriorat eduring operation ,e.g. from
aging, soo tand fuel accretion .Fo rthis reason ,
regular oil changes usin gan approve dengin eoil
from th esuitable SA Eclassification are urgently
recommended.
Oil change
Oil chang eintervals depend on th evehicle's
operating condition sand th equalit yof th e
engin eoil used .The on-board computer auto -
matically shows th edat efor th enext oil chang e
as an event message in th edisplay.
Mercedes-Benz recommends having th eoil
changed at aqualified specialist workshop .
Information about oil consump tion
Dependin gon th edrivin gstyle, th evehicl econ-
sumes amaximum of 1. 0US qt (1. 0l)of engine
oil over a distance of 620 miles (1,000 km).
Oil consumption may be higher if:
RThe vehicle is new.
RYou mainly operate the vehicle under arduous
operating conditions.
RYou frequently drive at high engine speeds.
Regular maintenance is one of the preconditions
for moderate rates of consumption.
You can only estimate the oil consumption after
you have driven a considerable distance.
Check the engine oil level on a regular basis, e.g.
weekly or each time you refuel (
Ypage 254).
Transmission oil
Automatic transmission
Operating fluid: automatic transmission
fluid
Product name/numberMaintenance interval
Mobil ATF 134 FE
Valvoline ATF Pro 236.15
MB Sheet No. 236.15—
More information can be obtained at any quali-
fied specialist workshop.
310Service products and capacities
Technical data