2019 MERCEDES-BENZ GLS SUV battery

Display messages
Possible causes/consequences and
0050
0050Solutions Service
Service
Required
Required Do
Do
Not Shift Gears
Not Shift Gears
Visit Dealer Visit Dealer You cannot change the transmission position due to a malfunction.
A warning tone also sounds.
If transmission position
005Bis selected:
X Drive to a qualified specialist workshop without shifting the trans-
mission from position 005B.
If position 005E,005Cor005D is selected:
X Secure the vehicle against rolling away (Y page 158).
X Notify a qualified specialist workshop or breakdown service. Reversing Reversing
Not
NotPossi‐
Possi‐
ble
ble Service
Service Required
Required You can no longer shift to transmission position
005Edue to a malfunc-
tion.
Transmission positions 005D,005Cor005B continue to be available.
A warning tone also sounds.
X Visit a qualified specialist workshop. Transmission Mal‐ Transmission Mal‐
function Stop function Stop A malfunction has occurred in the mechanical transmission compo-
nents.
A warning tone also sounds. The transmission shifts automatically to position 005C.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Shift the transmission to position 005D.
X Secure the vehicle against rolling away (Y page 158).
X Notify a qualified specialist workshop or breakdown service. Auxiliary Battery Auxiliary Battery
Malfunction Malfunction The auxiliary battery for the automatic transmission is no longer being
charged.
X Visit a qualified specialist workshop.
X Until then, always set the automatic transmission to position 005D
before switching off the engine.
X Before leaving the vehicle, apply the electric parking brake. 0065 The tailgate is open
G WARNING
When the engine is running, exhaust gases can enter the vehicle inte- rior if the tailgate is open.
There is a risk of poisoning.
X Close the tailgate. Display
messages
271On-board computer and displays Z

Display messages
Possible causes/consequences and
0050
0050Solutions 00B2
Check Washer Fluid Check Washer Fluid The washer fluid level in the washer fluid reservoir has dropped below
the minimum.
X Add washer fluid (Y page 324). Wiper Malfunction‐
Wiper Malfunction‐
ing ing The windshield wipers are malfunctioning.
X Visit a qualified specialist workshop. Hazard Warning
Hazard Warning
Flashers Malfunc‐ Flashers Malfunc‐
tioning tioning The hazard warning lamps are faulty.
X Visit a qualified specialist workshop. SmartKey
Display messages
Possible causes/consequences and
0050
0050Solutions 00AF
Key Key
Does
Does Not
NotBelong
Belong
to Vehicle
to Vehicle You have put the wrong SmartKey in the ignition lock.
X Use the correct SmartKey. 00AF
Take Your Key from Take Your Key from
Ignition Ignition The SmartKey is in the ignition lock.
A warning tone also sounds.
X Remove the SmartKey. 00AF
Obtain a New Key Obtain a New Key The SmartKey needs to be replaced.
X Visit a qualified specialist workshop. 00AF
Replace Key Battery Replace Key Battery The SmartKey battery is discharged.
X Change the battery (Y page 80).00AF
Don't Forget Your Don't Forget Your
Key Key The SmartKey is not in the ignition lock. You have opened the driver's
door with the engine switched off.
A warning tone also sounds.
This display message is displayed for a maximum of 60 seconds and is
simply a reminder.
X Take the SmartKey with you when you leave the vehicle. 00AF
Key Not Detected Key Not Detected
(white display message) The SmartKey is currently undetected.
X Change the location of the SmartKey in the vehicle.
If the SmartKey still cannot be detected:
X Operate the vehicle with the SmartKey in the ignition lock. Display
messages
273On-board computer and displays Z

Vehicles without a Rear Seat Entertainment Sys-
tem have an ashtray in the center console in the rear compartment.
X To open: briefly press cover 0044at the top.
The ashtray opens.
X To remove the insert: push into recess0087
from the right.
Ashtray insert 0043slides out slightly to the
right.
X Lift insert 0043up and out.
X To re-install the insert: place insert0043into
the holder and press down on the right until it
engages. Cigarette lighter
G
WARNING
You can burn yourself if you touch the hot
heating element or the socket of the cigarette lighter.
In addition, flammable materials can ignite if:
R the hot cigarette lighter falls
R a child holds the hot cigarette lighter to
objects, for example
There is a risk of fire and injury.
Always hold the cigarette lighter by the knob.
Always make sure that the cigarette lighter is
out of reach of children. Never leave children unsupervised in the vehicle.
! The cigarette lighter in the center console in
the front compartment is not intended for
operating the tire inflation compressor. Your attention must always be focused on the
traffic conditions. Only use the cigarette lighter
when road and traffic conditions permit. X
Turn the SmartKey to position 0048in the igni-
tion lock (Y page 140).
X To open: slide cover 0043to its foremost posi-
tion.
X Press in cigarette lighter 0044.
Cigarette lighter 0044will pop out automatically
when the heating element is red-hot.
X To close: pull cover 0043back as far as it will go. 12 V sockets
General notes X
Turn the SmartKey to position 0047in the igni-
tion lock (Y page 140).
With the exception of the socket in the front
center console, all sockets can be used for
accessories with a maximum current draw of
240 W (20 A). The socket in the front center
console can be used for accessories with a max-
imum current draw of 180 W(15 A). Accessories
include such items as chargers for mobile
phones.
If you use the sockets for long periods when the engine is switched off, the battery may dis-
charge.
i An emergency cut-out ensures that the on-
board voltage does not drop too low. If the on-
board voltage is too low, the power to the
sockets is automatically cut. This ensures
that there is sufficient power to start the
engine.
Socket in the front center console !
The socket is not suitable for operating the
tire inflation compressor.
X To open: slide the cover to its foremost posi-
tion.
X Lift up the cover of the socket.
X To close: pull the cover back as far as it will
go.
Socket in the rear passenger compart-
ment center console Vehicles with the Rear Seat Entertainment Sys-
tem have two sockets in the center console in
the rear passenger compartment.
X Lift up the cover of the socket. Features
307Stowage and features Z

Problems with the 115 V power socket
Problem
Possible causes/consequences and
0050
0050Solutions The warning lamp on the
115 V power socket is
not lit. The on-board voltage is too low because the battery is too weak.
X Start the engine.
or X Charge the battery (Y page 342).
If the indicator lamp still does not light up: X Visit a qualified specialist workshop. The temperature of the DC/AC converter is temporarily too high.
X Remove the electronic device connector from the 115 V socket.
X Let the DC/AC converter cool down.
If the indicator lamp still does not light up after cooling down the
converter:
X Visit a qualified specialist workshop. You have connected an electronic device that has a constant nominal
power of less than 150 watts, but has a very high switch-on current.
This device will not work. If you connect such a device, the 115 V
power socket will not supply it with power.
X Connect a suitable electronic device. mbrace
General notes The mbrace system is only available in the USA.
A license agreement must be in place in order to
activate the mbrace service. Make sure that
your system is activated and operational. To
register, press the 00D9Info call button. If any of
the steps mentioned are not carried out, the
system may not be activated.
If you have questions about the activation, con- tact one of the following telephone hotlines:
Mercedes-Benz Customer Assistance Center at
1-800 FOR-MERCEDES (1-800-367-6372) or
1-866-990-9007
Shortly after successfully registering with the
mbrace service, a user ID and password will be
sent to you by mail. You can use this password
to log onto the mbrace area under "Owners
Online" at http://www.mbusa.com. The system is available if:
R it has been activated and is operational
R the corresponding mobile phone network is
available for transmitting data to the Cus-
tomer Center
R a service subscription is available
Determining the location of the vehicle on a map
is only possible if:
R GPS reception is available
R the vehicle position can be forwarded to the
Customer Assistance Center
The mbrace system To adjust the volume during a call, proceed as
follows:
X Press the 0081or0082 button on the multi-
function steering wheel.
or X Use the multimedia system volume control. Features
309Stowage and features Z

Further information on windshield washer fluid
(Y page 388). ASSYST PLUS
Service message
i If the scheduled service intervals are excee-
ded, this may result in damage to the vehicle.
You can obtain up-to-date information concern-
ing the servicing of your vehicle from a qualified specialist workshop, e.g. an authorized
Mercedes-Benz Center or at
http://www.mbusa.com (USA only).
i The ASSYST PLUS service interval display
does not show any information on the engine
oil level. Observe the notes on the engine oil
level (Y page 322).
The multifunction display shows a service mes-
sage for several seconds, e.g.:
R Service A in .. Days Service A in .. Days
R Service A Due
Service A Due
R Service A Exceeded by .. Days
Service A Exceeded by .. Days
Depending on the operating conditions of the
vehicle, the remaining time or distance until the next service due date is displayed.
The letter A
A or B B, possibly in connection with a
number or another letter, shows the type of ser-
vice. A
A stands for a minor service and B
Bfor a
major service.
Further information can be obtained at a quali-
fied specialist workshop.
The ASSYST PLUS service interval display does
not take into account any periods of time during
which the battery is disconnected.
Maintaining the time-dependent service sched-
ule:
X Note down the service due date displayed in
the multifunction display before disconnect-
ing the battery.
or
X After reconnecting the battery, subtract the
battery disconnection periods from the ser-
vice date shown on the display. Hiding a service message
X Press the 0038or0076 button on the steering
wheel. Displaying service messages
X Switch on the ignition.
X Press the 0059or0065 button on the steering
wheel to select the Serv. Serv.menu.
X Press the 0063or0064 button to select the
ASSYST
ASSYST PLUS
PLUSsubmenu and confirm by press-
ing the 0076button.
The service due date appears in the multi-
function display. Information about Service
Resetting the ASSYST PLUS service
interval display !
If the ASSYST PLUS service interval display
has been inadvertently reset, this setting can
be corrected at a qualified specialist work-
shop.
Have service work carried out as described in the Maintenance Booklet. This may otherwise
lead to increased wear and damage to the
major assemblies or the vehicle.
A qualified specialist workshop will reset the
ASSYST PLUS service interval display after the
service work has been carried out. You can also obtain further information on maintenance
work, for example.
Special service requirements The specified maintenance interval takes only
the normal operation of the vehicle into
account. Under increased load on the vehicle,
maintenance work must be carried out more
frequently, for example:
R Regular city driving with frequent intermedi-
ate stops
R If the vehicle is primarily used to travel short
distances
R Use in mountainous terrain or on poor road
surfaces
R If the engine is often left idling for long periods
Under these or similar conditions, have, for
example, the air filter, engine oil and oil filter
replaced or changed more frequently. Under
arduous operating conditions, the tires must be checked more often. Further information can be
obtained at a qualified specialist workshop. ASSYST PLUS
325Maintenance and care Z

front-passenger door when the engine is
switched off. Otherwise, the automatic
transmission selects park position
005Dauto-
matically and locks the wheels. You can
prevent this by shifting the automatic trans- mission to 005Cbeforehand.
R Vehicles with KEYLESS-GO:
Do not open the driver's door or front-
passenger door when the engine is
switched off. Otherwise, the automatic
transmission selects park position 005Dauto-
matically and locks the wheels.
Observe the following to make sure that the
automatic transmission stays in position 005C:
X Make sure the vehicle is stationary and the
ignition is switched off.
X Turn the SmartKey to position in the ignition
lock 0048(Ypage 140).
Use the SmartKey instead of the Start/Stop
button on vehicles with KEYLESS-GO.
X Depress and hold the brake pedal.
X Shift the automatic transmission to position
005C.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the SmartKey
in the ignition lock.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off wax from the windshield and the wiper blades. This
will prevent smears and reduce wiping noises
caused by residue on the windshield.
Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in all countries
concerned.
X Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with a gen-
tle jet of water.
X Do not point the water jet directly towards the
air inlets. X
Use plenty of water and rinse out the sponge
frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agent dry on the paint-
work.
When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
Power washers G
WARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
! Always maintain a distance of at least 12 in
(30 cm) between the vehicle and the power
washer nozzle. Information about the correct
distance is available from the equipment
manufacturer.
Move the power washer nozzle around when
cleaning your vehicle.
Do not aim directly at any of the following:
R Tires
R Door gaps, roof gaps, joints, etc.
R Electrical components
R Battery
R Plug-type couplings
R Light bulbs
R Seals
R Trim elements
R Ventilation slots
Damaged seals or electrical components can
lead to leaks or failures.
! Vehicles with decorative film: parts of your
vehicle are covered with decorative film.
Maintain a distance of at least 27.5 in (70 cm)
between the film-covered parts of the vehicle and the nozzle of the power washer.
Information about the correct distance is
available from the equipment manufacturer. Care
327Maintenance and care Z

X
To reduce the tire pressure: press pressure
release button 006Don the filler hose.
X The tire pressure is shown on pressure gauge
006E.
X When the tire pressure is correct, unscrew the
filler hose from the valve of the sealed tire.
X Screw the valve cap onto the tire valve of the
sealed tire.
X Pull the tire sealant bottle out of the tire infla-
tion compressor.
The filler hose remains attached to the tire
sealant bottle.
X Drive to the nearest qualified specialist work-
shop and have the tire changed there.
X Have the tire sealant bottle replaced as soon
as possible at a qualified specialist workshop.
X Have the tire sealant bottle replaced every
four years at a qualified specialist workshop. Battery (vehicle)
12 V battery - important safety notes
Special tools and expert knowledge are required
when working on the battery, e.g. removal and
installation. You should therefore have all work
involving the battery carried out at a qualified
specialist workshop. G
WARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This can lead to function restrictions applying to
safety-relevant systems, e.g. the lighting sys- tem, the ABS (anti-lock braking system) or the
ESP ®
(Electronic Stability Program). The oper-
ating safety of your vehicle may be restricted. You could lose control of the vehicle, for
example:
R when braking
R in the event of abrupt steering maneuvers
and/or when the vehicle's speed is not
adapted to the road conditions
There is a risk of an accident.
In the event of a short circuit or a similar inci-
dent, contact a qualified specialist workshop
immediately. Do not drive any further. You
should have all work involving the battery car- ried out at a qualified specialist workshop.
For further information about ABS and ESP ®
,
see (Y page 66) and (Y page 69). G
WARNING
Electrostatic build-up can lead to the creation of sparks, which could ignite the highly explo-
sive gases of a battery. There is a risk of an
explosion.
Before handling the battery, touch the vehicle body to remove any existing electrostatic
build-up.
The highly flammable gas mixture forms when
charging the battery as well as when jump-start- ing.
Always make sure that neither you nor the bat-
tery is electrostatically charged. A build-up of
electrostatic charge can be caused, for exam-
ple:
R by wearing clothing made from synthetic
fibers
R due to friction between clothing and seats
R if you push or pull the battery across the car-
pet or other synthetic materials
R if you rub the battery with a cloth G
WARNING
During the charging process, a battery produ- ces hydrogen gas. If a short circuit occurs or
sparks are created, the hydrogen gas can
ignite. There is a risk of an explosion. 340
Battery (vehicle)Breakdo
wn assis tance

R
Make sure that the positive terminal of a
connected battery does not come into con-
tact with vehicle parts.
R Never place metal objects or tools on a bat-
tery.
R It is important that you observe the descri-
bed order of the battery terminals when
connecting and disconnecting a battery.
R When jump-starting, make sure that the
battery poles with identical polarity are
connected.
R It is particularly important to observe the
described order when connecting and dis-
connecting the jumper cables.
R Never connect or disconnect the battery
terminals while the engine is running. G
WARNING
Battery acid is caustic. There is a risk of injury. Avoid contact with skin, eyes or clothing. Do
not inhale any battery gases. Do not lean over
the battery. Keep children away from batter-
ies. Wash away battery acid immediately with
plenty of clean water and seek medical atten- tion. H
Environmental note Batteries contain dangerous
substances. It is against the
law to dispose of them with
the household rubbish. They
must be collected separately
and recycled to protect the
environment. Dispose of batteries in an
environmentally friendly
manner. Take discharged
batteries to a qualified spe-
cialist workshop or a special
collection point for used bat-
teries.
! Have the battery regularly checked at a
qualified specialist workshop.
For more information, please contact a quali- fied specialist workshop. !
Always have work on batteries carried out at
a qualified specialist workshop.
Should it, in exceptional circumstances, be
absolutely necessary to disconnect the 12-
volt battery yourself, please observe the fol-
lowing:
R Secure the vehicle to prevent it from rolling
away.
R Switch off the ignition.
R Disconnect the negative terminal first and
then the positive terminal.
The transmission is locked in position 005D
after disconnecting the battery.
After the work has been done, install the bat-
tery and replace the cover of the positive ter- minal clamp firmly.
Comply with safety precautions and take pro-
tective measures when handling batteries. Risk of explosion.
Fire, open flames and smoking are
prohibited when handling the bat-
tery. Avoid creating sparks.
Battery acid is caustic. Avoid contact
with skin, eyes or clothing.
Wear suitable protective clothing,
especially gloves, apron and face-
guard.
Rinse any acid spills immediately
with clear water. Contact a physician if necessary. Wear eye protection.
Keep children away.
Observe this Operator's Manual.
For safety reasons, Mercedes-Benz recom-
mends that you only use batteries which have
been tested and approved for your vehicle by
Mercedes-Benz. These batteries provide
increased impact protection to prevent vehicle Battery (vehicle)
341Breakdown assistance Z