2019 MERCEDES-BENZ GLS SUV key battery

Problems with the rear window defroster
Problem
Possible causes/consequences and
0050
0050Solutions The rear window
defroster has deactiva-
ted prematurely or can-
not be activated. The battery has not been sufficiently charged.
X Switch off any consumers that are not required, e.g. reading lamps,
interior lighting or the seat heating.
When the battery is sufficiently charged, the rear window defroster can be activated again. Switching air-recirculation mode
on/off
General notes You can deactivate the flow of fresh air if
unpleasant odors are entering the vehicle from
outside. The air already inside the vehicle will
then be recirculated.
If you switch on air-recirculation mode, the win-
dows can fog up more quickly, in particular at
low temperatures. Only use air-recirculation
mode briefly to prevent the windows from fog-
ging up.
Activating/deactivating X
Turn the SmartKey to position 0048in the igni-
tion lock (Y page 140).
X To activate: press the0089button.
The indicator lamp in the 0089button lights
up.
i In the event of high pollution levels (3-zone
automatic climate control only) or at high out-
side temperatures, air-recirculation mode is
automatically activated. When air-recircula-
tion mode is activated automatically, the indi-
cator lamp in the 0089button is not lit.
Outside air is added after about 30 minutes.
X To deactivate: press the0089button.
The indicator lamp in the 0089button goes
out.
i Air-recirculation mode deactivates auto-
matically:
R after approximately five minutes at outside
temperatures below approximately 41 ‡
(5 †)
R after approximately five minutes if cooling
with air dehumidification is deactivated
R after approximately 30 minutes at outside
temperatures above approximately 41 ‡ (5 †) if the "Cooling with air dehumidifi-
cation" function is activated Switching the residual heat on or off
General notes The residual heat function is only available on
vehicles for Canada.
It is possible to make use of the residual heat of
the engine to continue heating the stationary
vehicle for up to 30 minutes after the engine has been switched off. The heating time depends on
the set interior temperature.
Activating/deactivating X
To activate: press the004Bor0056 button.
The indicator lamp in the 004Bor0056 button
lights up.
i The blower will run at a low speed regardless
of the airflow setting.
i If you activate the residual heat function at
high temperatures, only the ventilation will be
activated. The blower runs at medium speed.
X To deactivate: press the004Bor0056 but-
ton.
The indicator lamp in the 004Bor0056 button
goes out.
Residual heat is deactivated automatically:
R after approximately 30 minutes
R when the ignition is switched on
R if the battery voltage drops Ionization
Ionization is used to purify the air in the vehicle interior and attain an improved interior climate. Operating the climate control systems
135Climate control

G
WARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
General notes Vehicles with a gasoline engine:
the catalytic
converter is preheated for up to 30 seconds
after a cold start. The sound of the engine may
change during this time.
Automatic transmission X
Shift the transmission to position 005D
(Y page 148).
The transmission position indicator on the
multifunction display shows 005D
(Y page 149).
i You can start the engine in transmission
position 005Dand 005C.
Starting procedure with the SmartKey X
Turn the SmartKey to position 0049in the igni-
tion lock (Y page 140) and release it as soon
as the engine is running.
Using KEYLESS-GO to start the engine The Start/Stop button can be used to start the
vehicle without inserting the SmartKey into the
ignition lock. The Start/Stop button must be
inserted in the ignition lock and the SmartKey
must be in the vehicle. This mode for starting the engine operates independently of the ECO
start/stop automatic engine start function.
X Depress the brake pedal and keep it
depressed.
X Press the Start/Stop button once
(Y page 140).
The engine starts. Starting procedure via smartphone Observe the important safety notes on starting
the engine (Y
page 141).
You can also start your engine via your smart-
phone from outside the vehicle. In this case, the previously selected climate control setting is
activated. In this way you can cool or heat the
interior of the vehicle before starting the jour-
ney.
Only start the engine via your smartphone if it is
safe to start and run the engine where your vehi-
cle is parked.
Observe the legal stipulations in the area where your vehicle is parked. Engine start via smart-
phone may be limited to certain countries or
regions.
You can execute a maximum of two consecutive
starting attempts via your smartphone. If you
insert the SmartKey into the ignition lock, you
can carry out two more starting attempts.
Once you have started the engine, you can
switch the engine off via your smartphone at any
time.
You can only start the engine via your smart-
phone if:
R the SmartKey is in the ignition lock
R park position 005Dis selected
R the accelerator pedal is not depressed
R the anti-theft alarm system is not activated
R the panic alarm is not activated
R the hazard warning lamps are switched off
R the hood is closed
R the doors are closed and locked
R the windows and sliding sunroof are closed
Also make sure that:
R the fuel tank is sufficiently filled
R the starter battery has been sufficiently
charged G
WARNING
Limbs could be crushed or trapped if the
engine is started unintentionally during ser-
vice or maintenance work. There is a risk of
injury.
Always secure the engine against uninten-
tional starting before carrying out mainte-
nance or repair work. 142
DrivingDriving and parking

Hill start assist is not active if:
R you are pulling away on a level road or on a
downhill gradient.
R the transmission is in position 005C.
R the electric parking brake is applied.
R ESP ®
is malfunctioning. ECO start/stop function
Introduction The ECO start/stop function switches the
engine off automatically if the vehicle is stopped
under certain conditions.
The engine starts automatically when the driver
wants to pull away again. The ECO start/stop
function thereby helps you to reduce the fuel
consumption and emissions of your vehicle.
Important safety notes G
WARNING
If the engine is switched off automatically and you exit the vehicle, the engine is restarted
automatically. The vehicle may begin moving. There is a risk of accident and injury.
If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away.
General notes 0043
ECO start/stop display
The ECO start/stop function is activated when-
ever you start the engine using the SmartKey or the Start/Stop button.
If the engine has been switched off automati-
cally by the ECO start/stop function, the 00D6
ECO symbol is shown in the multifunction dis-
play. Mercedes-AMG vehicles:
the ECO start/stop
function is only available in drive programs
Comfort andSlippery.
Automatic engine switch-off If the vehicle is braked to a standstill with the
transmission in 005Bor005C, the ECO start/stop
function will switch off the engine automatically.
The ECO start/stop function is operational
when:
R the indicator lamp on the ECO button is green
R Mercedes-AMG vehicles: neither the
Sport Plus nor theSportdrive program is
selected
R you have not selected an off-road program
R the outside temperature and atmospheric air
pressure are within a range that is suitable for the system
R the engine is at normal operating temperature
R the set temperature for the vehicle interior
has been reached
R the battery is sufficiently charged
R the climate control system does not detect
moisture on the windshield when the air-con-
ditioning system is switched on
R the hood is closed
R the driver's door is closed and the driver's
seat belt is fastened
All of the vehicle's systems remain active when
the engine is stopped automatically.
The HOLD function can also be activated if the
engine has been switched off automatically. It is then not necessary to continue applying the
brakes during the automatic stop phase. When
you depress the accelerator pedal, the engine
starts automatically and the braking effect of
the HOLD function is deactivated.
All vehicles (except Mercedes-AMG vehi-
cles): automatic engine switch-off can take
place a maximum of four times in a row (initial
stop, then three subsequent stops).
Mercedes-AMG vehicles: the number of con-
secutive automatic engine switch-offs is unlimi-
ted. 144
DrivingDriving and parking

If indicator lamp
0044is off, the ECO start/stop
function has been deactivated manually or as
the result of a malfunction. Problems with the engine
Problem
Possible causes/consequences and
0050 0050Solutions The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
Before attempting to start the engine again:
X Turn the SmartKey in the ignition lock back to position 0092.
or X Press the Start/Stop button repeatedly until all indicator lamps in
the instrument cluster go out.
X Try to start the engine again (Y page 141). Avoid excessively long
and frequent attempts to start the engine as these will drain the
battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged.
X Jump-start the vehicle (Y page 343).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X Allow the starter motor to cool down for approximately two minutes.
X Try to start the engine again.
If the engine still does not start: X Consult a qualified specialist workshop. Vehicles with a gasoline
engine:
The engine is not running
smoothly and is misfir-
ing. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it.
X Have the cause rectified immediately at a qualified specialist work-
shop. The coolant temperature
gage shows a value
above 248 ‡ (120 †). The coolant level is too low. The coolant is too hot and the engine is no
longer being cooled sufficiently.
X Stop as soon as possible and allow the engine and the coolant to
cool down.
X Check the coolant level (Y page 324). Observe the warning notes
as you do so and add coolant if necessary. 146
DrivingDriving and parking

X
Switch off the engine.
X Remove the SmartKey from the ignition lock.
or, on vehicles with KEYLESS ‑GO:
X Open the driver's door.
The vehicle electronics will now be in key
position 0092. This is the same as the SmartKey
having been removed.
The driver’s door can be closed again.
X Press the fuel filler flap in the direction of
arrow 0043.
The fuel filler flap swings up.
X Turn the fuel filler cap counter-clockwise and
remove it.
X Insert the fuel filler cap into the holder
bracket on the inside of filler flap 0044.
X Completely insert the filler neck of the fuel
pump nozzle into the tank, hook in place and refuel.
X Only fill the tank until the pump nozzle
switches off. Do not add any more fuel after the pump stops
filling for the first time. Otherwise, fuel may leak
out.
Closing the fuel filler flap X
Replace the cap on the filler neck and turn
clockwise until it engages audibly.
X Close the fuel filler flap.
Close the fuel filler flap before locking the vehi-
cle.
If you are driving with the fuel filler cap open, the
00B6 reserve fuel warning lamp flashes. A mes-
sage appears in the multifunction display
(Y page 260).
In addition, the 00B9Check Engine warning
lamp may light up (Y page 282). Problems with fuel and the fuel tank
Problem
Possible causes/consequences and
0050 0050Solutions Fuel is leaking from the
vehicle.
G
WARNING
The fuel line or the fuel tank is faulty.
Risk of explosion or fire. X Apply the electric parking brake.
X Switch off the engine.
X Remove the SmartKey from the ignition lock.
or, on vehicles with KEYLESS ‑GO:
X Open the driver's door.
The vehicle electronics will now be in key position 0092. This is the
same as the SmartKey having been removed.
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The fuel filler flap cannot
be opened. The fuel filler flap is not unlocked.
X Unlock the vehicle (Y page 77). The SmartKey battery is discharged or nearly discharged.
X Unlock the vehicle using the mechanical key (Y page 79). The fuel filler flap is unlocked, but the opening mechanism is jammed.
X Consult a qualified specialist workshop. Refueling
157Driving and parking Z

Display messages
Possible causes/consequences and
0050
0050Solutions 00B2
Check Washer Fluid Check Washer Fluid The washer fluid level in the washer fluid reservoir has dropped below
the minimum.
X Add washer fluid (Y page 324). Wiper Malfunction‐
Wiper Malfunction‐
ing ing The windshield wipers are malfunctioning.
X Visit a qualified specialist workshop. Hazard Warning
Hazard Warning
Flashers Malfunc‐ Flashers Malfunc‐
tioning tioning The hazard warning lamps are faulty.
X Visit a qualified specialist workshop. SmartKey
Display messages
Possible causes/consequences and
0050
0050Solutions 00AF
Key Key
Does
Does Not
NotBelong
Belong
to Vehicle
to Vehicle You have put the wrong SmartKey in the ignition lock.
X Use the correct SmartKey. 00AF
Take Your Key from Take Your Key from
Ignition Ignition The SmartKey is in the ignition lock.
A warning tone also sounds.
X Remove the SmartKey. 00AF
Obtain a New Key Obtain a New Key The SmartKey needs to be replaced.
X Visit a qualified specialist workshop. 00AF
Replace Key Battery Replace Key Battery The SmartKey battery is discharged.
X Change the battery (Y page 80).00AF
Don't Forget Your Don't Forget Your
Key Key The SmartKey is not in the ignition lock. You have opened the driver's
door with the engine switched off.
A warning tone also sounds.
This display message is displayed for a maximum of 60 seconds and is
simply a reminder.
X Take the SmartKey with you when you leave the vehicle. 00AF
Key Not Detected Key Not Detected
(white display message) The SmartKey is currently undetected.
X Change the location of the SmartKey in the vehicle.
If the SmartKey still cannot be detected:
X Operate the vehicle with the SmartKey in the ignition lock. Display
messages
273On-board computer and displays Z

Vehicles without a Rear Seat Entertainment Sys-
tem have an ashtray in the center console in the rear compartment.
X To open: briefly press cover 0044at the top.
The ashtray opens.
X To remove the insert: push into recess0087
from the right.
Ashtray insert 0043slides out slightly to the
right.
X Lift insert 0043up and out.
X To re-install the insert: place insert0043into
the holder and press down on the right until it
engages. Cigarette lighter
G
WARNING
You can burn yourself if you touch the hot
heating element or the socket of the cigarette lighter.
In addition, flammable materials can ignite if:
R the hot cigarette lighter falls
R a child holds the hot cigarette lighter to
objects, for example
There is a risk of fire and injury.
Always hold the cigarette lighter by the knob.
Always make sure that the cigarette lighter is
out of reach of children. Never leave children unsupervised in the vehicle.
! The cigarette lighter in the center console in
the front compartment is not intended for
operating the tire inflation compressor. Your attention must always be focused on the
traffic conditions. Only use the cigarette lighter
when road and traffic conditions permit. X
Turn the SmartKey to position 0048in the igni-
tion lock (Y page 140).
X To open: slide cover 0043to its foremost posi-
tion.
X Press in cigarette lighter 0044.
Cigarette lighter 0044will pop out automatically
when the heating element is red-hot.
X To close: pull cover 0043back as far as it will go. 12 V sockets
General notes X
Turn the SmartKey to position 0047in the igni-
tion lock (Y page 140).
With the exception of the socket in the front
center console, all sockets can be used for
accessories with a maximum current draw of
240 W (20 A). The socket in the front center
console can be used for accessories with a max-
imum current draw of 180 W(15 A). Accessories
include such items as chargers for mobile
phones.
If you use the sockets for long periods when the engine is switched off, the battery may dis-
charge.
i An emergency cut-out ensures that the on-
board voltage does not drop too low. If the on-
board voltage is too low, the power to the
sockets is automatically cut. This ensures
that there is sufficient power to start the
engine.
Socket in the front center console !
The socket is not suitable for operating the
tire inflation compressor.
X To open: slide the cover to its foremost posi-
tion.
X Lift up the cover of the socket.
X To close: pull the cover back as far as it will
go.
Socket in the rear passenger compart-
ment center console Vehicles with the Rear Seat Entertainment Sys-
tem have two sockets in the center console in
the rear passenger compartment.
X Lift up the cover of the socket. Features
307Stowage and features Z

front-passenger door when the engine is
switched off. Otherwise, the automatic
transmission selects park position
005Dauto-
matically and locks the wheels. You can
prevent this by shifting the automatic trans- mission to 005Cbeforehand.
R Vehicles with KEYLESS-GO:
Do not open the driver's door or front-
passenger door when the engine is
switched off. Otherwise, the automatic
transmission selects park position 005Dauto-
matically and locks the wheels.
Observe the following to make sure that the
automatic transmission stays in position 005C:
X Make sure the vehicle is stationary and the
ignition is switched off.
X Turn the SmartKey to position in the ignition
lock 0048(Ypage 140).
Use the SmartKey instead of the Start/Stop
button on vehicles with KEYLESS-GO.
X Depress and hold the brake pedal.
X Shift the automatic transmission to position
005C.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the SmartKey
in the ignition lock.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off wax from the windshield and the wiper blades. This
will prevent smears and reduce wiping noises
caused by residue on the windshield.
Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in all countries
concerned.
X Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with a gen-
tle jet of water.
X Do not point the water jet directly towards the
air inlets. X
Use plenty of water and rinse out the sponge
frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agent dry on the paint-
work.
When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
Power washers G
WARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-edly. There is a risk of an accident.
Do not use power washers with circular jet
nozzles to clean the vehicle. Have damaged
tires or chassis components replaced imme-
diately.
! Always maintain a distance of at least 12 in
(30 cm) between the vehicle and the power
washer nozzle. Information about the correct
distance is available from the equipment
manufacturer.
Move the power washer nozzle around when
cleaning your vehicle.
Do not aim directly at any of the following:
R Tires
R Door gaps, roof gaps, joints, etc.
R Electrical components
R Battery
R Plug-type couplings
R Light bulbs
R Seals
R Trim elements
R Ventilation slots
Damaged seals or electrical components can
lead to leaks or failures.
! Vehicles with decorative film: parts of your
vehicle are covered with decorative film.
Maintain a distance of at least 27.5 in (70 cm)
between the film-covered parts of the vehicle and the nozzle of the power washer.
Information about the correct distance is
available from the equipment manufacturer. Care
327Maintenance and care Z