2019 MERCEDES-BENZ GLS SUV heating

Problems with the transmission
Problem
Possible causes/consequences and
0050
0050Solutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist workshop
immediately. 7G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position 005D.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position 005Bor005E.
If 005B is selected, the transmission shifts to secondgear; if005Eis
selected, the transmission shifts to reverse gear.
X Have the transmission checked at a qualified specialist workshop
immediately. 9G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is only partly possible to engage the gears, or the transmission is in
position 005C.
X Stop the vehicle.
X Shift the transmission to position 005D.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position 005Bor005E.
X Have the transmission checked at a qualified specialist workshop
immediately. Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
! Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged. Contact a qualified specialist workshop for a
performance test.
! Because ESP ®
is an automatic system, the
engine and ignition must be switched off
(SmartKey in position 0or 1or Start/Stop
button in position 0or 1) when the electric
parking brake is being tested on a brake dyna-
mometer (maximum 10 seconds).
Braking triggered automatically by ESP ®
may
seriously damage the brake system. !
Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. Risk of fire and
explosion by improper handling of fuel.
You must avoid fire, open flames, smoking
and creating sparks. Switch off the ignition
before refueling and, if present, switch off the auxiliary heating. Refueling
155Driving and parking Z

In addition to driving style, the actual consump-
tion is affected by other factors, such as:
R load
R tire pressure
R cold start
R choice of route
R electrical consumers switched on
These factors are not included in the ECO dis-
play.
An economical driving style specially requires
driving at moderate engine speeds.
Achieving a higher value in the categories
"Acceleration" and "Constant":
R observe the gearshift recommendations.
R drive the vehicle in the Comfortdrive pro-
gram.
On long journeys at a constant speed, e.g. on the highway, only the outer area for "constant" will
change.
The ECO display summarizes the driving style
from the start of the journey to its completion.
Therefore, there are more marked changes in
the outer areas at the start of a journey. On lon-
ger journeys, there are fewer changes. For more
marked changes, perform a manual rest
(Y page 234).
For further information on the ECO display, see (Y page 234). Braking
Important safety notes G
WARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
Downhill gradients !
On long and steep gradients, you must
reduce the load on the brakes by shifting to a
lower gear in good time. This allows you to
take advantage of the engine's braking effect. This helps you to avoid overheating the
brakes and wearing them out excessively.
When you take advantage of engine braking, a
drive wheel may not turn for some time, e.g.
on a slippery road surface. This could cause
damage to the drive train. This type of damage
is not covered by the Mercedes-Benz war-
ranty.
Do not depress the brake pedal continuously
while the vehicle is in motion, e.g. causing the
brakes to rub by constantly applying light pres-
sure to the pedal. This results in excessive and
premature wear to the brake pads.
Use the left-hand steering wheel paddle shifter
to shift into a lower gear in good time on long
and steep downhill gradients. This is especially
important if the vehicle is laden.
This also applies if you have activated cruise
control, the limiter or Active Distance Assist
DISTRONIC.
This will use the braking effect of the engine, so that less braking will be required to maintain the
speed. This relieves the load on the brake sys-
tem and prevents the brakes from overheating
and wearing too quickly.
Heavy and light loads G
WARNING
If you rest your foot on the brake pedal while
driving, the braking system can overheat. This increases the stopping distance and can even
cause the braking system to fail. There is a
risk of an accident.
Never use the brake pedal as a footrest. Never
depress the brake pedal and the accelerator
pedal at the same time.
! Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately. Drive on for a short while. This allows the airflow to
cool the brakes more quickly.
Wet roads If you have driven for a long time in heavy rain
without braking, there may be a delayed reac-
tion from the brakes when braking for the first Driving tips
163Driving and parking Z

such as carbon monoxide (CO) may enter the
vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open a window on the side of the vehicle that is not
facing into the wind.
! When scraping ice off the rear window, take
care not to damage the rear-window seal or
trim.
Have your vehicle winter-proofed at a qualified
specialist workshop at the onset of winter.
Drive particularly carefully on slippery road sur- faces. Avoid sudden acceleration, steering and
braking maneuvers. Do not use cruise control or
Active Distance Assist DISTRONIC.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
X Shift the transmission to position 005C.
X Try to bring the vehicle under control using
corrective steering.
When driving in snow with or without snow
chains, select driving program Slippery
(Y page 147).
The outside temperature indicator is not
designed to serve as an ice-warning device and
is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freezing
point do not guarantee that the road surface is
free of ice. The road may still be icy, especially in wooded areas or on bridges. You should pay
special attention to road conditions when tem-
peratures are around the freezing point.
For more information on driving with snow
chains, see (Y page 354).
For more information on driving with summer
tires, see (Y page 354).
Observe the notes in the "Changing a wheel"
section (Y page 372). Off-road driving
Important safety notes G
WARNING
If you drive on a steep incline at an angle or
turn when driving on an incline, the vehicle
could slip sideways, tip and rollover. There is a risk of an accident.
Always drive on a steep incline in the line of
fall (straight up or down) and do not turn the
vehicle. G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system. There is a risk of fire.
When driving on an unpaved road or off-road,
check the vehicle underside regularly. In par-
ticular, remove trapped plant parts or other
flammable material. Contact a qualified spe-
cialist workshop immediately if damage is
detected. G
WARNING
If the vehicle level is high, the vehicle center of gravity is raised. This could cause the vehicleto tip over more easily on uphill or downhill
gradients. There is a risk of an accident.
Select the lowest possible vehicle level.
! There is a risk of damage to the vehicle if:
R the vehicle becomes stuck, e.g. on a high
curb or an unpaved road
R you drive too fast over an obstacle, e.g. a
curb, a speed bump or a pothole in the road
R a heavy object strikes the underbody or
parts of the chassis
In situations like this, the body, the under-
body, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no
longer withstand the loads they are designed
to.
If the underbody paneling is damaged, com-
bustible materials such as leaves, grass or 166
Driving tipsDriving and parking

Further information on driving safety systems
(Y page 66). Cruise control
General notes Cruise control maintains a constant road speed
for you. It brakes automatically in order to avoid exceeding the set speed. You must select a
lower gear in good time on long and steep down-
hill gradients, especially if the vehicle is laden or towing a trailer. By doing so, you will make use of
the braking effect of the engine. This relieves the
load on the brake system and prevents the
brakes from overheating and wearing too
quickly.
Use cruise control only if road and traffic con-
ditions make it appropriate to maintain a steady speed for a prolonged period. You can store anyroad speed above 20 mph (30 km/h).
i Cruise control should not be activated when
driving off-road.
Important safety notes If you fail to adapt your driving style, cruise con-
trol can neither reduce the risk of an accident
nor override the laws of physics. Cruise control
cannot take into account the road, traffic and
weather conditions. Cruise control is only an
aid. You are responsible for the distance to the
vehicle in front, for vehicle speed, for braking in
good time and for staying in your lane.
Do not use cruise control:
R in road and traffic conditions which do not
allow you to maintain a constant speed, e.g. in
heavy traffic or on winding roads
R on slippery road surfaces. Braking or accel-
erating could cause the drive wheels to lose
traction and the vehicle could then skid
R when there is poor visibility, e.g. due to fog,
heavy rain or snow
If there is a change of drivers, advise the new
driver of the speed stored. Cruise control lever 0043
Activates or increases speed
0044 Activates or reduces speed
0087 Deactivates cruise control
0085 Activates at the current speed/last stored
speed
When you activate cruise control, the stored
speed is shown in the multifunction display for
five seconds.
Activation conditions To activate cruise control, all of the following
activation conditions must be fulfilled:
R the electric parking brake must be released.
R you are driving faster than 20 mph (30 km/h).
R ESP ®
must be active, but not intervening.
R the transmission must be in position 005B.
R DSR must be deactivated.
R the Offroad Plus drive program must be deac-
tivated (vehicles with the Off-road Engineer-
ing Package).
Storing, maintaining and calling up a
speed Storing and maintaining a speed
X Accelerate the vehicle to the desired speed.
X Briefly press the cruise control lever up 0043or
down 0085.
X Remove your foot from the accelerator pedal.
Cruise control is activated. The vehicle auto-
matically maintains the stored speed.
i Cruise control may be unable to maintain
the stored speed on uphill gradients. The
stored speed is resumed when the gradient
evens out. Cruise control maintains the Driving systems
171Driving and parking Z

stored speed on downhill gradients by auto-
matically applying the brakes.
Storing or calling up a speed G
WARNING
If you call up the stored speed and it differs
from the current speed, the vehicle acceler-
ates or decelerates. If you do not know the
stored speed, the vehicle could accelerate or brake unexpectedly. There is a risk of an acci-
dent.
Pay attention to the road and traffic condi-
tions before calling up the stored speed. If you do not know the stored speed, store the
desired speed again.
X Briefly pull the cruise control lever towards
you 0087.
X Remove your foot from the accelerator pedal.
Cruise control is operational and when first
activated stores the current speed or regu-
lates the speed of the vehicle to the stored
speed.
Setting a speed Keep in mind that it may take a brief moment
until the vehicle has accelerated or braked to
the speed set.
X Press the cruise control lever up 0043for a
higher speed or down 0044for a lower speed.
X To adjust the set speed in 1 mph incre-
ments (1 km/h increments):
briefly press
the cruise control lever up 0043or down 0044to
the pressure point.
Every time the cruise control lever is pressed
up 0043 or down 0044the last speed stored is
increased or reduced.
X To adjust the set speed in 5 mph incre-
ments (10 km/h increments):
briefly press
the cruise control lever up 0043or down 0044
beyond the pressure point.
Every time the cruise control lever is pressed
up 0043 or down 0044the last speed stored is
increased or reduced.
i Cruise control is not deactivated if you
depress the accelerator pedal. For example, if
you accelerate briefly to overtake, cruise con-
trol adjusts the vehicle's speed to the last
speed stored after you have finished overtak-
ing. Deactivating cruise control There are several ways to deactivate cruise con-
trol:
X Briefly press the cruise control lever for-
wards 0043.
or X Brake.
Cruise control is automatically deactivated if: R you engage the electric parking brake
R you are driving at less than 20 mph (30 km/h)
R ESP ®
intervenes or you deactivate ESP ®
R you activate DSR
R you activate the Offroad Plus program (vehi-
cles with the Off-road Engineering Package)
R you shift the transmission to position 005C
while driving
If cruise control is deactivated, you will hear a
warning tone. You will see the Cruise Con‐ Cruise Con‐
trol Off
trol Off message in the multifunction display
for approximately five seconds.
i When you switch off the engine, the last
speed stored is cleared. Active Distance Assist DISTRONIC
General notes Active Distance Assist DISTRONIC regulates the
speed and automatically helps you maintain the
distance from the vehicle detected in front.
Vehicles are detected with the aid of the radar
sensor system. Active Distance Assist
DISTRONIC brakes automatically so that the set
speed is not exceeded.
You must select a lower gear in good time on
long and steep downhill gradients, especially if
the vehicle is laden or towing a trailer. By doing so, you will make use of the braking effect of theengine. This relieves the load on the brake sys-
tem and prevents the brakes from overheating
and wearing too quickly.
If Active Distance Assist DISTRONIC detects
that there is a risk of a collision with the vehicle
in front, you will be warned visually and audibly.
Active Distance Assist DISTRONIC cannot pre-
vent a collision without your intervention. An
intermittent warning tone will then sound and
the distance warning lamp will light up in the
instrument cluster. Brake immediately in order 172
Driving systemsDriving and parking

R
is affected more by strong crosswinds
R demands more sensitive steering
R has a larger turning circle
This could impair the handling characteristics.
When towing a trailer, always adjust your speed to the current road and weather conditions. Do
not exceed the maximum permissible speed for
your vehicle/trailer combination. Notes on towing a trailer
General notes !
If you have a trailer tow hitch retrofitted,
changes to the cooling system and drive train may be necessary, depending on the vehicle
type.
If you have a trailer tow hitch retrofitted,
observe the anchorage points on the chassis
frame.
R Do not exceed the legally prescribed maxi-
mum speed for vehicle/trailer combinations
in the relevant country.
This lowers the risk of an accident.
R Only install an approved trailer coupling on
your vehicle.
More information on availability and installa-
tion can be obtained at any qualified special-
ist workshop.
R The bumpers of your vehicle are not suitable
for installing detachable trailer couplings.
R Do not install hired trailer couplings or other
detachable trailer couplings on the bumpers
of your vehicle.
R If you no longer need the ball coupling,
remove it from the ball coupling recess. This
will reduce the risk of damage to the ball cou-
pling.
When towing a trailer, set the tire pressure on
the rear axle of the towing vehicle for the max-
imum load. You will find the values in the tire
pressure table in the fuel filler flap of the vehicle (Y page 371).
Please note that when towing a trailer, the fol-
lowing driving systems have limited availability
or are not available at all:
R Parking Assist PARKTRONIC (Y page 189)
R Blind Spot Assist (Y page 207)
R Active Lane Keeping Assist (Y page 212)On vehicles without level control, the height of
the ball coupling will alter according to the load
placed on the vehicle. If necessary, use a trailer
with a height-adjustable drawbar.
You will find installing dimensions and loads
under "Technical data" (Y page 392).
Driving tips Also observe the notes on pulling away with a
trailer (Y
page 143).
The maximum permissible speed for vehicle/
trailer combinations depends on the type of
trailer. Before beginning the journey, check the
trailer's documents to see what the maximum
permissible speed is for your trailer. Observe the
legally permissible maximum speed in the rele-
vant country.
For certain Mercedes-Benz vehicles, the maxi-
mum permissible rear axle load is increased
when towing a trailer. See "Technical data" to
find out whether this applies to your vehicle
(Y page 392). If you utilize any of the added
maximum rear axle load when towing a trailer,
the vehicle/trailer combination may not exceed
a maximum speed of 60 mph (100 km/h) for
reasons concerning the operating permit. This
also applies in countries in which the maximum
permissible speed for car/trailer combinations
is greater than 60 mph (100 km/h).
When towing a trailer, your vehicle's handling
characteristics will be different in comparison
with when driving without a trailer.
Use the left-hand steering wheel paddle shifter
to shift into a lower gear in good time on long
and steep downhill gradients.
This also applies if you have activated cruise
control or Active Distance Assist DISTRONIC.
This will use the braking effect of the engine, so that less braking will be required to maintain the
speed. This relieves the load on the brake sys-
tem and prevents the brakes from overheating
and wearing too quickly. If you need additional
braking, depress the brake pedal repeatedly
rather than continuously.
Driving tips If the trailer swings from side to side:
X Do not accelerate.
X Do not counter-steer.
X Brake if necessary. 222
Towing a trailerDriving and parking

!
Only use the cup holders for containers of
the right size and which have lids. The drinks
could otherwise spill.
! Do not expose drinks bottles in the cup
holder in the center console to continuous,
strong and direct sunlight. The passenger
compartment in the area of the center con-
sole can otherwise be damaged by the con-
centrated and reflected sunlight.
Do not keep the KEYLESS-GO key in the tem-
perature-controlled cup holder (Y page 304).
Otherwise, the KEYLESS-GO key will not be rec-
ognized.
The stowage compartments in the doors provide
space for bottles with a capacity of up to
34 fl. oz. (1.0 l).
The bottles are not secured or prevented from
tipping over. Therefore, do not place any open
drink containers in the stowage compartments.
Cup holder in the front center console 0043
Cup holder
0044 Cover
X To open: slide cover 0044to its foremost posi-
tion.
X To close: pull cover 0044back as far as it will go.
You can remove the cup holder's rubber mat for
cleaning. Clean with clear, lukewarm water only. Temperature-controlled cup holder in
the front-compartment center console 0043
Cup holder
0044 Residual heat indicator lamp
0087 Switch
The temperature-controlled cup holder can be
used to keep cold drinks cool and warm drinks
warm.
X Turn the SmartKey to position 0048in the igni-
tion lock.
X To switch on the cooling function: press
and hold button 0087until the blue indicator
lamp on the button lights up.
X To switch on the heating function: press
and hold button 0087until the red indicator
lamp on the button lights up.
X To switch off the function: press and hold
button 0087until the indicator lamp on the but-
ton goes out.
When the heating function is used, the metal
insert of the cup holder is heated. Once a certain
temperature is reached, residual heat indicator
lamp 0044lights up. This means that the metal
insert of the cup holder is hot. For this reason,
you must not reach into the cup holder metal
insert.
Do not use hard or sharp objects to clean the
cup holder. Use only a soft cloth to clean it.
Cup holder in the rear seat armrest !
Do not sit on or support your body weight on
the rear seat armrest when it is folded down,
as you could otherwise damage it. 304
FeaturesStowage and features

Vehicles without a Rear Seat Entertainment Sys-
tem have an ashtray in the center console in the rear compartment.
X To open: briefly press cover 0044at the top.
The ashtray opens.
X To remove the insert: push into recess0087
from the right.
Ashtray insert 0043slides out slightly to the
right.
X Lift insert 0043up and out.
X To re-install the insert: place insert0043into
the holder and press down on the right until it
engages. Cigarette lighter
G
WARNING
You can burn yourself if you touch the hot
heating element or the socket of the cigarette lighter.
In addition, flammable materials can ignite if:
R the hot cigarette lighter falls
R a child holds the hot cigarette lighter to
objects, for example
There is a risk of fire and injury.
Always hold the cigarette lighter by the knob.
Always make sure that the cigarette lighter is
out of reach of children. Never leave children unsupervised in the vehicle.
! The cigarette lighter in the center console in
the front compartment is not intended for
operating the tire inflation compressor. Your attention must always be focused on the
traffic conditions. Only use the cigarette lighter
when road and traffic conditions permit. X
Turn the SmartKey to position 0048in the igni-
tion lock (Y page 140).
X To open: slide cover 0043to its foremost posi-
tion.
X Press in cigarette lighter 0044.
Cigarette lighter 0044will pop out automatically
when the heating element is red-hot.
X To close: pull cover 0043back as far as it will go. 12 V sockets
General notes X
Turn the SmartKey to position 0047in the igni-
tion lock (Y page 140).
With the exception of the socket in the front
center console, all sockets can be used for
accessories with a maximum current draw of
240 W (20 A). The socket in the front center
console can be used for accessories with a max-
imum current draw of 180 W(15 A). Accessories
include such items as chargers for mobile
phones.
If you use the sockets for long periods when the engine is switched off, the battery may dis-
charge.
i An emergency cut-out ensures that the on-
board voltage does not drop too low. If the on-
board voltage is too low, the power to the
sockets is automatically cut. This ensures
that there is sufficient power to start the
engine.
Socket in the front center console !
The socket is not suitable for operating the
tire inflation compressor.
X To open: slide the cover to its foremost posi-
tion.
X Lift up the cover of the socket.
X To close: pull the cover back as far as it will
go.
Socket in the rear passenger compart-
ment center console Vehicles with the Rear Seat Entertainment Sys-
tem have two sockets in the center console in
the rear passenger compartment.
X Lift up the cover of the socket. Features
307Stowage and features Z