2019 MERCEDES-BENZ GLS SUV power steering

Roof carrier
Important safety notes G
WARNING
When you load the roof, the center of gravity
of the vehicle rises and the usual driving char- acteristics, as well as steering and braking,
change. The vehicle tilts more severely when
cornering and may react more sluggishly to
steering input.
If you exceed the maximum roof load, the
driving characteristics, as well as the steering
and braking, will be greatly impaired. There is a risk of an accident.
Adjust your driving style and never exceed the
maximum roof load.
! Mercedes-Benz recommends that you only
use roof carriers that have been tested and
approved for Mercedes-Benz vehicles. This
helps to prevent damage to the vehicle.
Position the load on the roof carrier in such a way that the vehicle will not sustain damage
even when it is in motion.
Depending on the vehicle equipment, ensure
that when the roof carrier is installed you can:
R raise the sliding sunroof fully
R open the panorama roof with power tilt/
sliding panel fully
R open the tailgate fully
You will find information on the maximum roof
load in the "Technical data" section
(Y page 389).
An incorrectly secured roof carrier or roof load
may become detached from the vehicle. You
must therefore ensure that you observe the roof
carrier manufacturer's installation instructions. Attaching the roof carrier X
Secure the roof carrier to roof rails 0043. In
doing so, observe the manufacturer's instal-
lation instructions. Features
Cup holder
Important safety notes G
WARNING
If you transport objects in the vehicle interior and these are not adequately secured, they
could slip or be flung around and thereby
strike vehicle occupants. In addition, cup
holders, open stowage spaces and mobile
phone brackets may not always be able to
hold the objects placed in them in the event of an accident. There is a risk of injury, particu-
larly in the event of sharp braking or sudden
changes of direction.
R Always stow objects in such a way that they
cannot be tossed about in these or similar
situations.
R Always make sure that objects do not pro-
trude out of the stowage spaces, luggage
nets or stowage nets.
R Ensure that closable stowage spaces are
shut before beginning your journey.
R Always stow and secure heavy, hard, poin-
ted, sharp-edged, fragile or large objects in
the cargo compartment.
Observe the loading guidelines (Y page 295). Features
303Stowage and features Z

Problems with the 115 V power socket
Problem
Possible causes/consequences and
0050
0050Solutions The warning lamp on the
115 V power socket is
not lit. The on-board voltage is too low because the battery is too weak.
X Start the engine.
or X Charge the battery (Y page 342).
If the indicator lamp still does not light up: X Visit a qualified specialist workshop. The temperature of the DC/AC converter is temporarily too high.
X Remove the electronic device connector from the 115 V socket.
X Let the DC/AC converter cool down.
If the indicator lamp still does not light up after cooling down the
converter:
X Visit a qualified specialist workshop. You have connected an electronic device that has a constant nominal
power of less than 150 watts, but has a very high switch-on current.
This device will not work. If you connect such a device, the 115 V
power socket will not supply it with power.
X Connect a suitable electronic device. mbrace
General notes The mbrace system is only available in the USA.
A license agreement must be in place in order to
activate the mbrace service. Make sure that
your system is activated and operational. To
register, press the 00D9Info call button. If any of
the steps mentioned are not carried out, the
system may not be activated.
If you have questions about the activation, con- tact one of the following telephone hotlines:
Mercedes-Benz Customer Assistance Center at
1-800 FOR-MERCEDES (1-800-367-6372) or
1-866-990-9007
Shortly after successfully registering with the
mbrace service, a user ID and password will be
sent to you by mail. You can use this password
to log onto the mbrace area under "Owners
Online" at http://www.mbusa.com. The system is available if:
R it has been activated and is operational
R the corresponding mobile phone network is
available for transmitting data to the Cus-
tomer Center
R a service subscription is available
Determining the location of the vehicle on a map
is only possible if:
R GPS reception is available
R the vehicle position can be forwarded to the
Customer Assistance Center
The mbrace system To adjust the volume during a call, proceed as
follows:
X Press the 0081or0082 button on the multi-
function steering wheel.
or X Use the multimedia system volume control. Features
309Stowage and features Z

Towing and tow-starting
Important safety notes
G
WARNING
Functions relevant to safety are restricted or
no longer available if:
R the engine is not running.
R the brake system or the power steering is
malfunctioning.
R there is a malfunction in the voltage supply
or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely. G
WARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible gross weight of your vehicle, the:
R the towing eye could detach itself
R the vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Details on the permissible gross vehicle weight
of your vehicle can be found on the vehicle iden-
tification plate (Y page 383).
! When Active Brake Assist, Active Distance
Assist DISTRONIC or the HOLD function is
activated, the vehicle brakes automatically in
certain situations.
To avoid damage to the vehicle, deactivate
these systems in the following or similar sit-
uations:
R when towing the vehicle
R in the car wash
! Make sure that the electric parking brake is
released. If the electric parking brake is faulty,
visit a qualified specialist workshop. !
Only secure the tow rope or tow bar at the
towing eyes, or the trailer tow hitch, if availa-
ble. You could otherwise damage the vehicle.
! Observe the following points when towing
with a tow rope:
R Secure the tow rope on the same side on
both vehicles.
R Make sure that the tow rope is not longer
than legally permitted. Mark the tow rope in
the middle, e.g. with a white cloth
(11.8 x 11.8 in). This will make other road
users aware that a vehicle is being towed.
R Only secure the tow cable to the towing
eyes or, if available, to the trailer tow hitch.
R Observe the brake lamps of the towing
vehicle while driving. Always maintain a dis-
tance a distance so that the tow rope does not sag.
R Do not use steel cables or chains to tow
your vehicle. You could otherwise damage
the vehicle.
! Do not use the trailer tow hitch for recovery
or towing. Do not use the towing eye for
recovery. this could damage the vehicle. If in
doubt, have the vehicle recovered using a
crane.
! When towing, pull away slowly and
smoothly. Pull the towed vehicle as straight as possible and not at an acute angle. Excessive
tractive power could damage the vehicles.
When towing, it is preferable to use a rigid tow-
ing bar as opposed to a tow rope. A rigid towing bar helps to keep the tractive power low.
! When towing away vehicles with KEYLESS-
GO, use the key instead of the Start/Stop
button. The automatic transmission may oth-
erwise shift to position 005Dwhen you open the
driver's or front-passenger door, which could damage the transmission.
! Do not tow with sling-type equipment. This
could damage the vehicle.
! Vehicles with differential locks: make sure
the differential locks are in automatic mode.
When towing, the differential locks must not
be switched on. The transmission may other- wise be damaged.
! You may tow the vehicle for a maximum dis-
tance of 30 miles (50 kilometers). A towing 346
Towing and tow-startingBreakdown assistance