2019 MERCEDES-BENZ GLS SUV alarm

X
To switch the alarm off with the Smart-
Key:
press the 0036or0037 button on the
SmartKey.
The alarm is stopped.
or X Insert the SmartKey into the ignition lock.
The alarm is stopped.
X To stop the alarm using KEYLESS-GO:
grasp the outside door handle. The SmartKey
must be outside the vehicle.
The alarm is stopped.
or X Press the Start/Stop button on the dash-
board. The SmartKey must be inside the vehi- cle.
The alarm is stopped.
The alarm is not switched off, even if you close
the open door that triggered it, for example.
i If the alarm continues for more than
30 seconds, the mbrace emergency call sys-
tem automatically notifies the Customer
Assistance Center. This is done either by text message or data connection. The emergency
call system sends the message or data provi- ded that:
R you have subscribed to the mbrace service.
R the mbrace service has been activated
properly.
R the necessary mobile phone network is
available. 76
Protection against theftSafety

KEYLESS-GO start function
General notes Bear in mind that the engine can be started by
any of the vehicle occupants if there is a Smart-
Key in the vehicle (Y page 142). Changing the settings of the locking
system
You can change the settings of the locking sys-
tem. This means that only the driver's door and
the fuel filler flap are unlocked when the vehicle is unlocked. This is useful if you frequently travelalone.
X To change the setting: press and hold down
the 0036 and0037 buttons simultaneously
for about six seconds until the battery indica-
tor lamp flashes twice (Y page 80).
If the setting of the locking system is changed
within the signal range of the vehicle, pressing
the 0037 or0036 button:
R locks or
R unlocks the vehicle
The SmartKey now functions as follows:
X To unlock: press the0036button once.
X To unlock centrally: press the0036button
twice.
X To lock centrally: press the0037button.
The KEYLESS-GO function is changed as fol-
lows:
X To unlock the driver's door: touch the inner
surface of the door handle on the driver's
door.
X To unlock centrally: touch the inner surface
of the door handle on the front-passenger
door or the rear door.
X To lock centrally: touch the outer sensor
surface on one of the door handles
(Y page 78).
X To restore the factory settings: press and
hold down the 0036and0037 buttons simul-
taneously for approximately six seconds until
the battery check lamp flashes twice
(Y page 80). Mechanical key
General notes If the vehicle can no longer be locked or
unlocked with the SmartKey or with KEYLESS-
GO, use the mechanical key.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm sys-
tem will be triggered. Switch off the alarm
(Y page 75).
If you unlock the vehicle using the mechanical
key, the fuel filler flap will not be unlocked auto-
matically.
X To unlock the fuel filler flap: insert the
SmartKey into the ignition lock.
Removing the mechanical key X
Push release catch 0043in the direction of the
arrow and at the same time remove mechan- ical key 0044from the SmartKey.
For further information about:
R Unlocking the driver's door (Y page 84)
R Unlocking the cargo compartment
(Y page 88)
R Locking the vehicle (Y page 84)
Inserting the mechanical key X
Push mechanical key 0044completely into the
SmartKey until it engages and release
catch 0043is back in its basic position. SmartKey
79Opening and closing Z

Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. Unlocking and opening doors from
the inside
You can open a door from inside the vehicle
even if it has been locked. You can only open the rear doors from inside the vehicle if they are not
secured by the child-proof locks (Y page 65).
If the vehicle has previously been locked from
the outside, opening a door from the inside will
trigger the anti-theft alarm system. Switch off
the alarm (Y page 75). X
Front door: pull door handle 0044.
If the door is locked, locking knob 0043pops up.
The door is unlocked and can be opened.
X Rear door: pull door handle 0044.
If the door is locked, locking knob 0043pops up
and the door unlocks.
X Pull door handle 0044again.
The door can be opened. Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle from the inside. The buttons are located on both frontdoors. X
To unlock: press button 0043.
X To lock: press button 0044.
If the front-passenger door is closed, the vehi-
cle locks.
Meanwhile, the fuel filler flap will not be locked
or unlocked.
You cannot unlock the vehicle centrally from the
inside if the vehicle has been locked from the
outside.
You can open a front door from inside the vehi-
cle even if it has been locked.
If a locked door is opened from the inside, the
previous unlock status of the vehicle will be
taken into consideration if:
R the vehicle was locked using the locking but-
ton for the central locking, or
R if the vehicle was locked automatically
The vehicle will be fully unlocked if it had previ-
ously been fully unlocked. If only the driver's
door had been previously unlocked, only the
door which has been opened from the inside is
unlocked. Doors
83Opening and closing Z

Automatic locking feature
X
To deactivate: press and hold button 0043for
about five seconds until a tone sounds.
X To activate: press and hold button 0044for
about five seconds until a tone sounds.
If you press one of the two buttons and do not
hear a tone, the relevant setting has already
been selected.
The vehicle is locked automatically when the
ignition is switched on and the wheels are turn-
ing.
You could therefore be locked out if:
R the vehicle is being pushed.
R the vehicle is being towed.
R the vehicle is on a roller dynamometer.
You can also switch the automatic locking func-
tion on and off using the on-board computer
(Y page 241). Power closing
Power closing pulls the doors and tailgate into
their locks automatically even if they are not
completely closed.
X To power close a door: push the door into
the lock up to the first detent position.
Power closing will pull the door fully closed.
X To power close the tailgate: lightly press
the tailgate downwards.
Power closing will pull the tailgate fully
closed. Unlocking/locking the driver's door
using the mechanical key
i If you want to centrally lock the vehicle using
the mechanical key, begin by pressing the
locking button for the interior locking mech-
anism while the driver's door is open. Then
proceed to lock the driver's door using the
mechanical key. X
Insert the mechanical key into the lock of the
driver's door as far as it will go.
X To unlock: turn the mechanical key counter-
clockwise to position 0047.
X To lock: turn the mechanical key clockwise as
far as it will go to position 0047.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm sys- tem will be triggered. Switch off the alarm
(Y page 75).
If you lock the vehicle as described above, the
fuel filler flap is not locked. The anti-theft alarm
system is not armed. Cargo compartment
Important safety notes
G
DANGER
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the tail- gate is open while the engine is running, espe-cially if the vehicle is in motion. There is a risk of poisoning.
Always switch off the engine before opening
the tailgate. Never drive with the tailgate
open. 84
Cargo compartmentOpening and closing

G
WARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
General notes Vehicles with a gasoline engine:
the catalytic
converter is preheated for up to 30 seconds
after a cold start. The sound of the engine may
change during this time.
Automatic transmission X
Shift the transmission to position 005D
(Y page 148).
The transmission position indicator on the
multifunction display shows 005D
(Y page 149).
i You can start the engine in transmission
position 005Dand 005C.
Starting procedure with the SmartKey X
Turn the SmartKey to position 0049in the igni-
tion lock (Y page 140) and release it as soon
as the engine is running.
Using KEYLESS-GO to start the engine The Start/Stop button can be used to start the
vehicle without inserting the SmartKey into the
ignition lock. The Start/Stop button must be
inserted in the ignition lock and the SmartKey
must be in the vehicle. This mode for starting the engine operates independently of the ECO
start/stop automatic engine start function.
X Depress the brake pedal and keep it
depressed.
X Press the Start/Stop button once
(Y page 140).
The engine starts. Starting procedure via smartphone Observe the important safety notes on starting
the engine (Y
page 141).
You can also start your engine via your smart-
phone from outside the vehicle. In this case, the previously selected climate control setting is
activated. In this way you can cool or heat the
interior of the vehicle before starting the jour-
ney.
Only start the engine via your smartphone if it is
safe to start and run the engine where your vehi-
cle is parked.
Observe the legal stipulations in the area where your vehicle is parked. Engine start via smart-
phone may be limited to certain countries or
regions.
You can execute a maximum of two consecutive
starting attempts via your smartphone. If you
insert the SmartKey into the ignition lock, you
can carry out two more starting attempts.
Once you have started the engine, you can
switch the engine off via your smartphone at any
time.
You can only start the engine via your smart-
phone if:
R the SmartKey is in the ignition lock
R park position 005Dis selected
R the accelerator pedal is not depressed
R the anti-theft alarm system is not activated
R the panic alarm is not activated
R the hazard warning lamps are switched off
R the hood is closed
R the doors are closed and locked
R the windows and sliding sunroof are closed
Also make sure that:
R the fuel tank is sufficiently filled
R the starter battery has been sufficiently
charged G
WARNING
Limbs could be crushed or trapped if the
engine is started unintentionally during ser-
vice or maintenance work. There is a risk of
injury.
Always secure the engine against uninten-
tional starting before carrying out mainte-
nance or repair work. 142
DrivingDriving and parking

If you have sent more than one destination
address, each individual destination must be
confirmed separately.
Destination addresses are loaded in the same
order as the order in which they were sent.
If you have multiple Mercedes-Benz vehicles
with mbrace and active mbrace accounts:
If multiple vehicles are registered under the
same e-mail address, the destination will be
sent to all the vehicles.
Vehicle remote opening You can use the vehicle remote unlocking if you
have unintentionally locked your vehicle and a
replacement SmartKey is not available.
The vehicle can then be unlocked by the
Mercedes-Benz Customer Assistance Center.
The vehicle can be immediately unlocked
remotely within four days of the ignition being
turned off. After this time, the remote unlocking
may be delayed by 15 to 60 minutes. After
30 days, the vehicle can no longer be unlocked
remotely.
The vehicle remote unlocking feature is availa-
ble if the relevant mobile phone network is avail- able and a data connection is possible.
X Contact the following service hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800 FOR-MERCEDES (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
X Return to your vehicle at the time agreed upon
with the Mercedes-Benz Customer Assis-
tance Center.
Alternatively, the vehicle can be opened via:
R the Internet, under the "Owners Online" sec-
tion
R telephone applications (e.g. for iPhone ®
,
Android™)
To do this, you will need your identification num-
ber and password.
Vehicle remote closing The vehicle remote closing feature can be used
when you have forgotten to lock the vehicle and you are no longer nearby.
The vehicle can then be locked by the Mercedes-
Benz Customer Assistance Center. The vehicle can be immediately remotely locked
within four days of the ignition being turned off.
After this time, remote closing may be delayed
by 15 to 60 minute s.After 30 days the vehicle
can no longer be locked remotely.
The vehicle remote closing feature is available if the relevant mobile phone network is available
and a data connection is possible.
X Contact the following service hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800 FOR-MERCEDES (1-800-367-6372)
or 1-866-990-9007
You will be asked for your password.
The next time you are inside the vehicle and you switch on the ignition, the Doors Locked
Doors Locked
Remotely Remotely message appears in the multifunction
display.
Alternatively, the vehicle can be locked via:
R the Internet, under the "Owners Online" sec-
tion
R telephone applications (e.g. for iPhone ®
,
Android™)
To do this, you will need your identification num-
ber and password.
Stolen vehicle recovery service If your vehicle has been stolen:
X Notify the police.
The police will issue a numbered incident
report.
X Forward this number to the Mercedes-Benz
Customer Assistance Center along with your
PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance Center
contacts you and the local law enforcement
agency if the vehicle is located.
However, only the law enforcement agency is
informed of the location of the vehicle.
If the anti-theft alarm system is activated for
longer than 30 second s,mbrace automatically
notifies the Mercedes-Benz Customer Assis-
tance Center.
Vehicle Health Check With the Vehicle Health Check, the Customer
Assistance Center can provide improved sup-
port for problems with your vehicle. During an314
FeaturesStowage and features

The data you receive contains the following
information:
R the location where the speed limit was excee-
ded
R the time at which the speed limit was excee-
ded
R the selected speed limit which was exceeded
Geo fencing Geo fencing allows you to select areas which the
vehicle should not enter or leave. You will be
informed if the vehicle crosses the boundaries
of the selected areas. You can select the way in which you receive this information beforehand.
Possible options include text message, e-mail or an automated call.
The area can be determined as either a circle or
a polygon with a maximum of ten corners. You
can specify up to ten areas simultaneously. Dif- ferent settings are possible for each area.
These settings can be called up under "Owners
Online" at http://www.mbusa.com.
Alternatively, you can also trigger an Info call
and notify the customer service representative
that you wish to activate geo-fencing.
Currently inactive areas can be activated by text
message.
Triggering the vehicle alarm With this function, you can trigger the vehicle's
panic alarm via text message. An alarm sounds
and the exterior lighting flashes. Depending on
the setting, the panic alarm lasts five or ten sec-
onds. Afterwards, the alarm switches off. Garage door opener
General notes The HomeLink
®
garage door opener integrated
in the rear-view mirror allows you to operate up to three different door and gate systems.
Use the integrated garage door opener only on
garage doors that:
R they are equipped with a safety stop and
reverse feature
R they conform to the current U.S. safety stand-
ards When it has been programmed, the integrated
garage door opener in the rear-view mirror will
assume the function of the garage door sys-
tem's remote control. Please also read the oper-
ating instructions for the garage door system.
When programming a garage door opener, park the vehicle outside the garage. Do not leave the
engine running while programming.
Certain garage door drives are incompatible
with the integrated garage door opener. If you
have difficulty programing the integrated garage
door opener, contact a Mercedes-Benz Service
Center.
Alternatively, you can call the following tele-
phone assistance services:
R USA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
R Canada: Customer Service at
1-800-387-0100
R HomeLink ®
hotline 1-800-355-3515 (free of
charge)
More information on HomeLink ®
and/or com-
patible products is also available on the Internet
at http://www.homelink.com.
Notes on the declaration of conformity
(Y page 30).
USA: FCC ID: CB2HMIHL4
Canada: IC: 279B-HMIHL4
Important safety notes G
WARNING
When you operate or program the door with
the integrated garage door opener, persons in the range of movement of the door may
become trapped or be struck by the door.
There is a risk of injury.
When using the integrated garage door
opener, always make sure that nobody is
within the range of movement of the door. G
DANGER
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases is hazardous to health
and can result in poisoning. There is a risk of
fatal injury. Therefore, never leave the engine running an enclosed space without adequate
ventilation. 316
FeaturesStowage and features