2019 MERCEDES-BENZ GLE SUV battery

Fu
rther possible displa ys:
R Time: activated departure time.
R Zero minutes: theru nning time forth est a‐
tionary heater is inc reased, as the engine has
not yetre ached operating temp erature when
it is star ted.
R OFF: thest ationary heater/ stationary venti‐
lation is switched off.
Re placing the remo tecont rol bat tery (sta‐
tiona ryheater) &
DANG ER Serious damage tohealth
caused byswallowing batteries
Batteries contain toxic and cor rosive sub‐
st ances. Swallowing bat teries may cause
serious damage tohealth.
There is a risk of fata l injur y. #
Keep batteries out of there ach of chil‐
dren. #
If batteries are swallo wed, seek medical
attention immediately. +
ENVIRONMEN
TALNO TEEnvironmental
dama gedue toimproper disposal of bat‐
te ries Batteries conta
intoxic and cor ro‐
sive subs tances. #
Ta
ke dischar ged batteries to a
qu alified specialist workshop or to a
collection point for used batteries. Re
quirements:
R a CR2450 lithium battery #
Press a pointed object into recess 1. #
Slide battery co ver2 backwards in the
direction of the ar row. #
Insert new battery 3with the lettering
fa cing up wards. #
Slide battery co ver2 inthe opposite direc‐
tion tothe ar row onto there mo tecontrol
until the battery co ver engages. 174
Climate cont rol

Problems with
there mo tecont rolfo r the stationary heater/stationary ventilation Problem
Possible causes/consequences and M
MSolutions
FA IL¨ The signal transmission between
the transmit ter and theve hicle is faulty. #
Chan geyour position in relation totheve hicle, moving closer if necessar y.
FA IL Thestar ter battery is not suf ficiently charge d. #
Char gethest ar ter batter y.
The fuel tank content is below there ser vefuel le vel. #
Refuel at the nearest filling station.
FA IL¯ The
stationary heater is malfunctioning. #
Have thest ationary heater checked at a qualified specialist workshop. Air
vents Ad
justing the front air vents &
WARNING ‑ Risk of bu rns/frostbite due
to not maintaining a su fficient dis tance
to the air vents
Ve ry hot or very cold air can flow from the air
ve nts. This could
result in burns or frostbite in the
immediate vicinity of the air vents. #
Alw ays ensure that all vehicle occu‐
pants maintain a suf ficient di stance to
th e air vents. #
If necessa ry,re direct the air flow to
ano ther area of theve hicle interior. To
guarantee the fresh air supply thro ugh the air
ve nts into theve hicle interior, comply with the
fo llowing:
R Alw ayske ep theve nts and theve ntilation
grille in theve hicle interior free.
R Keep the air inlet free of deposits
(→ page 494).
R Optimum climate comfort is achie ved with
th e air vents in the cent reposition. Climate control
175

yo
u can start theve hicle in emer gency operation
mode. #
Makesure that mar ked space 2is em pty. #
Remo vekey1 from theke yring. #
Place key1 in mar ked space 2next tothe
symbol 3.
The vehicle will start af ter a short time. If
yo ure mo vekey1 from mar ked space 2
th e engine continues running. For fur ther
ve hicle starts ho wever,ke y1 must be loca‐
te d in mar ked space 2next tothe symbol
3 during the entire journe y. #
Have theke y1 checked at a qualified spe‐
cialist workshop.
If th eve hicle does not star t: #
place key1 in mar ked space 2and lea ve
it th ere. #
Depress the brake pedal and start theve hicle
using thest art/ stop button.
% You can also swit chon the po wer supp lyor
th e ignition with thest art/ stop button. St
arting theve hicle via Remo teOnline serv‐
ices Cooling or heating
theve hicle interior before
commencing your journey
% This function is not available in all countries. If
yo ustart theve hicle via your smartphone, the
pr ev iously selec ted air conditioning adjustment
is active.
Ensure thefo llowing before starting the engine:
R the legal stipulations in the area where your
ve hicle is par ked allow engine starting via
smartphone.
R it is safe tostart and runth e engine where
yo ur vehicle is par ked.
R the fuel tank is su fficiently filled.
R thest ar ter battery is suf ficiently charge d.
% You can also set thete mp erature with your
smartphone. In form ation on Mercedes me
connect and other services: http://
www.mercedes.me
This function is not available for all models. Ru
nning-in no tes To
preser vethe engine during thefirs t1, 500 km:
R drive at varying road speeds and engine
speeds. Driving and parking
181

Yo
u will recei veinformation about thefo llowing
points:
R The area of theve hicle that may ha vebeen
damaged.
R The forc e of the impact.
The following situations can lead toinadver tent
acti vation:
R The pa rked vehicle is mo ved, e.g. in a two-
st or ey garage.
% Deactivate tow- aw ay protection in order to
pr eve nt inadver tent acti vation. If you deacti‐
va te tow- aw ay protection, damage de tection
will also be deactivated.
Sy stem limitations
De tection may be restricted in thefo llowing sit‐
uations:
R The vehicle is damaged without impact, e.g.
if an outside mir ror is torn off or the paint is
damaged byakey.
R Impact occurs at low speed.
R The electric parking brake is not applied. Note
s on parking up theve hicle If
yo u lea vetheve hicle par ked up for longer than
fo ur we eks, the disconnected battery may be
damaged bydeep dischar ge.
If yo u lea vetheve hicle par ked up for longer than
six weeks, it may suf fer disuse dama ge.
% Further information can be obtained at a
qu alified specialist workshop. St
andby mode (extension of the star ter bat‐
te ry 's period out of use) St
andby mode function
% This function is not available for all models.
If standby mode is activated, theve hicle can be
par kedfo r an extended pe riod of time without
losing po wer.
St andby mode is characterised bythefo llowing:
R thest ar ter battery is preser ved.
R the maximum non-operational time out of
use is displa yed in the multimedia sy stem
displa y. R
functions such as interior pr otection or tow-
aw ay protection are not available.
R the connection toonline services is inter rup‐
te d.
If th efo llowing conditions are fulfilled, standby
mode can be activated or deactivated using the
multimedia sy stem:
R the engine is switched off.
R the ignition is switched on.
Exceeding theve hicle's displa yed non-opera‐
tional time may cause inco nvenience, i.e. it can‐
not be guaranteed that thest ar ter battery will
re liably start the engine.
The star ter battery must be charge dfirs t in the
fo llowing situations:
R theve hicle's non-operational time must be
ex tended.
R theBattery charge insufficient for standby
mode message appears in the MBUX multi‐
media sy stem displa y.
% Standby mode is automatically deactivated
when the ignition is switched on. Driving and parking
213

Obser
vethe information on the displa yson the
instrument clus ter:
R Warning and indicator lamps (→ page616)
R Displ aymessa ges (→ page 566) Coupling up/uncoupling a trailer
&
WARNING Risk of inju ryfrom theve hicle
le ve l being changed
Ve hicles with le vel control sy stem: the
ve hicle le vel may be changed unin tentionally,
e.g. by ot her persons. You may become trap‐
ped if you couple up or uncouple a trailer
while theve hicle le vel is changing. In addi‐
tion, other people could become trapped if
th eir limbs are between theve hicle body and
th e tyres or underneath theve hicle.
When coupling up or uncoupling a trailer,
make sure that: #
The doors or tailgate are not opened or
closed. #
You do not initiate the le vel control sys‐
te m and do not operate theDY NA MIC
SELECT switch. #
Do not lock or unlock theve hicle. Re
quirements:
R the ball neck must be extended fully electri‐
cal lyand engaged in the securely loc ked
position
Tr ailers with a 7-pin plug can be connec tedto
th eve hicle with thefo llowing adap ters:
R adap ter plug
R adapte r cable
The trailer will be cor rectly de tected bytheve hi‐
cle only if thefo llowing conditions are me t:
R the trailer is connected cor rectly
R the trailer lighting sy stem is in working order
The functions of thefo llowing sy stems are af fec‐
te dby a cor rectly connected traile r:
R Active Lane Keeping Assist
R ESP ®
trailer stabilisation R
Parking Assist PARKTRONIC
R Active Parking Assist
R Blind Spot Assist or Active Blind Spot Assi st
R Drive AwayAssi st
R Cross Traf fic Alert
R Trailer Manoeuv ring Assi st
R Reversing camera
R 360° camera
Coupling up a trailer
* NO
TEDama getotheve hicle battery due
to full discharge Charging
the trailer battery using the po wer
supply of the trailer can damage theve hicle
batter y. #
Do not use theve hicle's po wer supply
to charge the trailer batter y. #
Position the trailer on a le vel sur face behind
th eve hicle and couple it up totheve hicle. 294
Driving and parking

Te
lephone menu overview 1
Blue tooth ®
device name of the cur rently
connected mobile phone/the mobile phone
in thefo re ground (two phone mode)
2 Battery status of the connected mobile
phone 3
Signal stre ngth of the mobile phone network
4 Options
5 Device manager
6 Toswitch mobile phones (two phone mode) 7
Numerical pad
8 Contact sear ch MBUX multimedia sy
stem 425

R
Several transmission tech nologies are used
to accelerate the transfer of the accident
data and impr overeliability of the transmis‐
sion.
R The Mercedes-Benz emer gency call sy stem is
permanently logged in tothe mobile phone
networ k,which ensures faster placement of
th e emer gency call and faster transfer of the
accident data.
Measures forre scue, reco very or towing
aw ay can then be initiated in quickl y.
R With a Mercedes-Benz emer gency call, the
accident data is on ly transferred tothe pub‐
lic coordination cent rewith the appr oval of
th e cus tomer.
In theeve nt of an au tomatically triggered
emergency call in which there is no voice
con tact, the accident data is transmit ted
immediately tothe public emer gency call
centre.
R Should the Mercedes-Benz emer gency call
centre not be available, the11 2 emer gency
call is car ried out automaticall y.Overview of emer
gency call sy stems
Bo th th e Mercedes-Benz emer gency call sy stem
as well as the11 2 emer gency call sy stem (EU
eCall) can help toreduce the time between an
accident and the ar riva l of emer gency services
at the site of the accident. They help locate an
accident site in places that are dif ficult to
access.
Bo th emer gency call sy stems can initiate an
emer gency call au tomatically (→ page 451) or
manually .
Only make emergency calls if you or others are
in need of rescue. Do not make an emergency
call in theeve nt of a breakdown or a similar sit‐
uation.
Messages on the display
The following displa ysappear in the multimedia
sy stem display of the bo themer gency call sys‐
te ms:
R SOS NOT READY: the ignition is not on or
th ere is a malfunction with the emer gency
call sy stem. This does not necessarily indi‐
cate comple tefailure of the emer gency call sy
stem. Emer gency calls call still be trans‐
mit ted.
The display only refers to theve hicle and
does not take account of theav ailability of
mobile phone networ ksand the Mercedes-
Benz emer gency call centre.
The functional readiness of the emer gency
call sy stem on theve hicle can be seen when
th eSOS NOT READY display disappears once
th e ignition is switched on.
R G: The icon appears in the display during
an active emer gency call.
% Ifth ere is a malfunction in the emer gency
call sy stem (e.g. a fault with the speaker,
microphone, airbag, SOS button), a cor re‐
sponding message appears inthe multifunc‐
tion display of the instrument clus ter.
Tr iggering an automatic emer gency call
Re quirements:
R The ignition is switched on.
R The star ter battery is suf ficiently charge d. MBUX multimedia sy
stem 451

Fo
r accident clarification purposes, thefo llowing
measures can be take n up toan hour af terthe
emer gency call has been initia ted:
R The cur rent vehicle position can be called up.
R Avo ice connection totheve hicle occupants
can be es tablished.
R Emer gency call da taas desc ribed abo vecan
be called up.
% ForRu ssia: various functions, e.g. receiving
traf fic information, cannot be per form ed for
up totwo hou rsafte r sending an emer gency
call.
Fu nction of the emer gency call sy stem self-
diagnosis (Russia)
Yo ur car verifies the operability of the emer‐
ge ncy call sy stem each time the ignition is ON.
In case of sy stem failure, you will be informed
with text messa geon the instrument clus ter and
with red indicator SOS NOT READY onthe media
displa y.
Please, make sure, that during 30 seconds af ter
switching ignition ON there d indicator SOS
NOT READY inthe upper right corner of themedia display is switched OFF,
this means the
emer gency call sy stem passed diagnostics suc‐
cessfully. If necessar y,switch ON the media dis‐
pla y,if it was switched OFF before.
St arting/ending ERA-GLONASS test mode
(Russia)
Re quirements:
R The star ter battery is suf ficiently charge d.
R The ignition is switched on.
R The vehicle has been stationary for at least
one minute. #
Tostart thete st mode: press and hold the
~ button on the multifunction steering
wheel for at least five seconds.
The test mode is star ted and automatically
ends af terth e language test has been per‐
fo rm ed. #
Toend thete st mode manuall y:switch off
th e ignition.
The test mode is ended. Information on data processing
Processing of personal data via
the
Mercedes-Benz emer gency call sy stem
All processing of personal data via the
Mercedes-Benz emer gency call sy stem cor re‐
sponds with the specifications in the EU Regula‐
tion 20 16/79 "on the pr otection of individuals
with rega rd tothe processing of personal data
(GDPR)"
The data is solely used bythe Mercedes-Benz
emer gency call sy stem forre scue and reco very
in theeve nt of an accident.
The owner of a vehicle, that is equipped with a
Mercedes-Benz emer gency call sy stem in addi‐
tion tothe11 2 emer gency call sy stem (EU eCall),
has theright touse the11 2 emer gency call sys‐
te m ins tead of the Mercedes-Benz emer gency
call sy stem.
Contact address for car rying out deactivation of
th e Mercedes-Benz emer gency call sy stem are
th e local dealers. 454
MBUX multimedia sy stem