2019 MERCEDES-BENZ GLE SUV service

You can usually activate and deactivate the serv-
ices and functions (sometimes subject to a fee).
In many cases, this also applies to the vehicle's entire data connection. However, this does not
apply in particular to legally prescribed func-
tions and services such as the "eCall" emer-
gency call system.
Services from third parties If it is possible to use online services from other
providers, these services are the responsibility
of the provider in question and subject to that
provider's data protection conditions and terms of use. The manufacturer has no influence over
the content exchanged here.
For this reason, please ask the service provider
for information about the type, extent and pur-
pose of the collection and use of personal data
when services are provided by third parties. COMAND/mbrace
If the vehicle is equipped with COMAND or
mbrace, additional data about the vehicle's
operation, the use of the vehicle in certain sit-
uations, and the location of the vehicle may be
compiled through COMAND or the mbrace sys-
tem.
For additional information please refer to the
COMAND User Manual or the Digital Operator's
Manual and/or the mbrace Terms and Condi-
tions. Event data recorders
This vehicle is equipped with an event data
recorder (EDR). This vehicle is equipped with an event data recorder (EDR). The main purpose of
an EDR is to record, in certain crash or near
crash-like situations, such as an air bag deploy- ment or hitting a road obstacle, data that will
assist in understanding how a vehicle's systems
performed. The EDR is designed to record data
relating to vehicle dynamics and safety systems for a short period of time, typically 30 seconds
or less. The EDR in this vehicle is designed to record
such data as:
R How various systems in your vehicle were
operating
R Whether or not the driver and passenger
safety belts were buckled/fastened
R How far (if at all) the driver was depressing the
accelerator and/or brake pedal and
R How fast the vehicle was traveling
These data can help provide a better under-
standing of the circumstances in which crashes
and injuries occur. NOTE:EDR data are recor-
ded by your vehicle only if a non-trivial crash
situation occurs; no data are recorded by the
EDR under normal driving conditions and no
personal data (e.g. name, gender, age and crash
location) are recorded. However, other parties,
such as law enforcement could combine the
EDR data with the type of personally identifying
data routinely acquired during a crash investi-
gation.
Access to the vehicle and/or the EDR is needed to read data that is recorded by an EDR, and
special equipment is required. In addition to the
vehicle manufacturer, other parties that have
the special equipment, such as law enforce-
ment, can read the information by accessing the vehicle or the EDR.
EDR data may be used in civil and criminal mat-
ters as a tool in accident reconstruction, acci-
dent claims and vehicle safety. Since the Crash Data Retrieval CDR tool that is used to extract
data from the EDR is commercially available,
Mercedes-Benz USA, LLC ("MBUSA") expressly
disclaims any and all liability arising from the
extraction of this information by unauthorized
Mercedes-Benz personnel.
MBUSA will not share EDR data with others
without the consent of the vehicle owners or, if
the vehicle is leased, without the consent of the
lessee. Exceptions to this representation
include responses to subpoenas by law enforce-
ment; by federal, state or local government; in
connection with or arising out of litigation involv- ing MBUSA or its subsidiaries and affiliates; or,
as required by law.
Warning: The EDR is a component of the
Restraint System Module. Tampering with, alter-
ing, modifying or removing the EDR component
may result in a malfunction of the Restraint Sys- tem Module and other systems.
State laws or regulations regarding EDRs that
conflict with federal regulation are pre-empted. 34
Data stored in the vehicleIntroduction

X
To arm: lock the vehicle with the SmartKey or
KEYLESS-GO.
Indicator lamp 0043flashes. The alarm system
is armed after approximately 15 seconds.
X To switch off using the SmartKey: unlock
the vehicle with the SmartKey.
or X Insert the SmartKey into the ignition lock.
X To switch off using KEYLESS-GO: unlock
the vehicle with KEYLESS-GO.
or X Press the Start/Stop button on the dash-
board. The SmartKey must be inside the vehi-
cle.
A visual and audible alarm is triggered if the
alarm system is armed and you open:
R a door
R the vehicle with the mechanical key
R the tailgate
R the hood
X To switch the alarm off with the Smart-
Key:
press the 0036or0037 button on the
SmartKey.
The alarm is stopped.
or X Insert the SmartKey into the ignition lock.
The alarm is stopped.
X To stop the alarm using KEYLESS-GO:
grasp the outside door handle. The SmartKey
must be outside the vehicle.
The alarm is stopped.
or X Press the Start/Stop button on the dash-
board. The SmartKey must be inside the vehi-
cle.
The alarm is stopped.
The alarm is not switched off, even if you close
the open door that triggered it, for example. i
If the alarm continues for more than
30 seconds, the mbrace emergency call sys-
tem automatically notifies the Customer
Assistance Center. This is done either by text
message or data connection. The emergency call system sends the message or data provi-ded that:
R you have subscribed to the mbrace service.
R the mbrace service has been activated
properly.
R the necessary mobile phone network is
available. 76
Protection against theftSafety

The interior lighting automatically switches on if
you:
R Unlock the vehicle
R Open a door
R Remove the SmartKey from the ignition lock
The interior lighting is switched on for a set time when the SmartKey is removed from the ignition
lock. This delayed switch-off can be adjusted via
the multimedia system (see Digital Operator's
Manual). Crash-responsive emergency lighting
The interior lighting is activated automatically if
the vehicle is involved in an accident.
X To switch off the crash-responsive emer-
gency lighting:
press the hazard warning
lamp button.
or X Lock and then unlock the vehicle using the
SmartKey. Replacing bulbs (vehicles with LED
headlamps)
The front and rear light clusters of your vehicle
are equipped with light-emitting diodes. Do not
replace the vehicle's bulbs yourself. Contact a
qualified specialist workshop which has the nec-
essary specialist knowledge and tools to carry
out the work required.
Lamps are an important aspect of vehicle safety. You must therefore make sure that these func-
tion correctly at all times. Have the headlamp
setting checked regularly. Replacing bulbs (vehicles with halo-
gen headlamps)
Important safety notes
G
WARNING
Bulbs, lamps and connectors can get very hot when operating. If you change a bulb, you
could burn yourself on these components.
There is a risk of injury. Allow these components to cool down before
changing a bulb.
Do not use a bulb if it has been dropped or if its
glass tube has been scratched.
The bulb may explode if:
R you touch it
R it is hot
R you drop it
R you scratch it
Use bulbs only in closed lamps that have been
designed for this purpose. Only install spare
bulbs of the same type and the specified volt-
age.
Marks on the glass tube reduce the service life
of the bulbs. Do not touch the glass tube with
your bare hands. If necessary, clean the glass
tube when cold with alcohol or spirit and rub it
off with a lint-free cloth.
Protect bulbs from moisture during operation.
Do not allow bulbs to come into contact with
liquids.
Replace only the bulbs listed (Y page 115).
Have the bulbs that you cannot replace yourself
replaced at a qualified specialist workshop.
If you require assistance replacing bulbs, con-
sult a qualified specialist workshop.
If the new bulb still does not light up, consult a
qualified specialist workshop.
Headlamps and lights are an important aspect of
vehicle safety. You must therefore make sure
that these function correctly at all times. Have
the headlamp setting checked regularly. Overview of bulb replacement - bulb
types
You can replace the following bulbs. The bulb
type can be found in the legend. Replacing bulbs (vehicles with halogen headlamps)
115Lights and windshield wipers Z

X
Avoid frequent acceleration or braking.
X Have all service and maintenance work car-
ried out at the specified intervals.
Fuel consumption also increases when driving in
cold weather, in stop-start traffic and in hilly ter- rain.
Drinking and driving G
WARNING
Drinking and driving and/or taking drugs and driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and judg-
ment.
The possibility of a serious or even fatal acci-
dent is greatly increased when you drink or
take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or tak-
ing drugs.
Emission control G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Certain engine systems are designed to keep
the level of poisonous components in exhaust
fumes within legal limits.
These systems only work at peak efficiency if
they are serviced exactly in accordance with the
manufacturer's specifications. Always have
work on the engine carried out at a qualified
specialist workshop. Mercedes-Benz recom-
mends that you use an authorized Mercedes-
Benz Center for this purpose. In particular, work
relevant to safety or on safety-related systems
must be carried out at a qualified specialist
workshop.
The engine settings must not be changed under any circumstances. Furthermore, all specific
service work must be carried out at regular
intervals and in accordance with the Mercedes-
Benz service requirements. You can obtain current information concerning
the servicing of your vehicle at any time from a
qualified specialist workshop. This could be an
overview of the maintenance work or any addi-
tional maintenance work, for example. ECO display
The ECO display shows you how economical
your driving style is. The ECO display assists you
in achieving the most economical driving style
for the selected settings and prevailing condi-
tions. Your driving style can significantly influ-
ence the vehicle's consumption. 0043
Acceleration
0044 Coasting
0087 Constant
0085 Additional range achieved
Range 0085is shown under Bonus
Bonus fr. fr.Start
Start and
represents the additional range achieved since
the beginning of the journey as a result of an
adapted driving style.
If the fuel level has dropped into the reserve
range, the Reserve Fuel
Reserve Fuel message is shown in
the multifunction display instead of range 0085.
The 00B6 warning lamp in the instrument cluster
also lights up (Y page 283).160
Driving tipsDriving an
d parking

For more information on driving with summer
tires, see (Y page 353).
Observe the notes in the "Changing a wheel"
section (Y page 371). Off-road driving
Important safety notes G
WARNING
If you drive on a steep incline at an angle or
turn when driving on an incline, the vehicle
could slip sideways, tip and rollover. There is a risk of an accident.
Always drive on a steep incline in the line of
fall (straight up or down) and do not turn the
vehicle. G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system. There is a risk of fire.
When driving on an unpaved road or off-road,
check the vehicle underside regularly. In par-
ticular, remove trapped plant parts or other
flammable material. Contact a qualified spe-
cialist workshop immediately if damage is
detected. G
WARNING
If the vehicle level is high, the vehicle center of gravity is raised. This could cause the vehicleto tip over more easily on uphill or downhill
gradients. There is a risk of an accident.
Select the lowest possible vehicle level.
! There is a risk of damage to the vehicle if:
R the vehicle becomes stuck, e.g. on a high
curb or an unpaved road
R you drive too fast over an obstacle, e.g. a
curb, a speed bump or a pothole in the road
R a heavy object strikes the underbody or
parts of the chassis
In situations like this, the body, the under-
body, chassis parts, wheels or tires could be
damaged without the damage being visible. Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no
longer withstand the loads they are designed
to.
If the underbody paneling is damaged, com-
bustible materials such as leaves, grass or
twigs can gather between the underbody and
the underbody paneling. If these materials
come in contact with hot parts of the exhaust system, they can catch fire.
In such situations, have the vehicle checked
and repaired immediately at a qualified spe-
cialist workshop. If on continuing your jour-
ney you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic condi-
tions. In such cases, consult a qualified spe-
cialist workshop.
When driving off-road, substances such as sand,
mud and water or water mixed with oil may get
into the brakes. This could result in a reduced
braking effect or in total brake failure and also in
increased wear and tear. The braking charac-
teristics change depending on the material
entering the brakes. Clean the brakes after driv-
ing off-road. If you detect a reduced braking
effect or grinding noises, have the brake system checked in a qualified specialist workshop as
soon as possible. Adapt your driving style to the
different braking characteristics.
Driving off-road increases the likelihood of dam- age to the vehicle, which, in turn, can lead to
failure of the mechanical assembly or systems.
Adapt your driving style to suit the terrain con-
ditions. Drive carefully. Have damage to the
vehicle rectified immediately at a qualified spe-
cialist workshop.
Do not shift into transmission position 005Cwhen
driving off-road. You could lose control of the
vehicle if you attempt to brake the vehicle using
the service brake. If the gradient is too steep for
your vehicle, drive back down in reverse gear.
General notes H
Environmental note
Protection of the environment is of primary
importance. Treat nature with respect.
Observe all prohibiting signs.
Read this section carefully before driving your
vehicle off-road. Practice by driving over more
gentle off-road terrain first. Driving tips
165Driving and parking Z

Driving over obstacles
!
Obstacles could damage the floor of the
vehicle or components of the chassis. Ask
passengers for guidance when driving over
large obstacles. The passenger should always
keep a safe distance from the vehicle when
doing so in order to avoid injury as a result of unexpected vehicle movements. After driving
off-road or over obstacles, check the vehicle
for possible damage, especially to the under- body and the components of the chassis. Observe the following rules when driving over
tree stumps, large stones and other obstacles:
R Select the Offroaddrive program (vehicles
with Off-road Engineering Package)
(Y page 216).
R Select the Offroaddrive program (vehicles
without Off-road Engineering Package)
(Y page 215).
R Select LOW RANGE offroad gear (vehicles
with Off-Road Engineering package)
(Y page 217)
R Raise the vehicle level.
R Avoid high engine speeds.
R Shift to a lower gear using the left-hand steer-
ing wheel paddle shifter.
R Drive very slowly.
R Drive straight over the center of obstacles. Traveling uphill
Approach/departure angle G
WARNING
If you drive on a steep incline at an angle or
turn when driving on an incline, the vehicle could slip sideways, tip and rollover. There is a
risk of an accident.
Always drive on a steep incline in the line of
fall (straight up or down) and do not turn the
vehicle.
R Observe the rules on off-road driving.
R Do not drive at an angle on slopes, inclines or
gradients, but instead follow the direct line of
fall.
R When driving down an incline, make use of the
engine's braking effect. Observe the engine
speed; do not overrev the engine.
R Select the Offroaddrive program (vehicles
with Off-road Engineering Package)
(Y page 216).
R Select the Offroaddrive program (vehicles
without Off-road Engineering Package)
(Y page 215).
R Before driving on extreme uphill and downhill
gradients, select the LOW RANGE offroad
gear (vehicles with Off-road Engineering
Package) (Y page 217).
R Drive slowly.
R Avoid high engine speeds. Drive at appropri-
ate engine speeds (maximum 3,000 rpm).
R Use the left-hand steering wheel paddle
shifter to shift into a lower gear in good time
on long and steep downhill gradients.
R Check the brakes after prolonged off-road
driving.
Hill start assist will aid you when pulling away on
a hill. For further information about hill start
assist, see (Y page 139).
Do not shift into transmission position 005Cwhen
driving off-road. You could lose control of the
vehicle if you attempt to brake the vehicle using
the service brake. If the gradient is too steep for
your vehicle, drive back down in reverse gear.
Always observe the approach/departure angle
values (Y page 393).
Maximum gradient-climbing capability Always observe the maximum gradient climbing
ability values (Y page 393).168
Driving tipsDriving and pa
rking

Driving with Active Distance Assist
DISTRONIC Pulling away and driving
X If you want to pull away with Active Dis-
tance Assist DISTRONIC: remove your foot
from the brake pedal.
X Briefly pull the cruise control lever towards
you 0085.
or
X Accelerate briefly.
Your vehicle pulls away and adapts its speed
to that of the vehicle in front. If no vehicle is
detected in front, your vehicle accelerates to
the set speed.
The vehicle can also pull away when it is facing
an unidentified obstacle or is driving on a differ-
ent line from another vehicle. The vehicle then
brakes automatically.
If there is no vehicle in front, Active Distance
Assist DISTRONIC operates in the same way as cruise control.
If Active Distance Assist DISTRONIC detects a
slower-moving vehicle in front, it brakes your
vehicle. In this way, the distance you have selec-
ted is maintained.
If Active Distance Assist DISTRONIC detects a
faster-moving vehicle in front, it increases the
driving speed. However, the vehicle is only
accelerated up to the speed you have stored.
Selecting the drive programActive Distance Assist DISTRONIC supports a
sporty driving style if you have selected the
Sport orSport Plus drive program
(Y page 146). Acceleration behind the vehicle in
front or to the set speed is then noticeably more
dynamic. If you have selected the Comfortdrive
program, the vehicle accelerates more gently.
This setting is recommended in stop-and-start
traffic.
Changing lanes If you change to the overtaking lane, Active Dis-
tance Assist DISTRONIC helps you if:
R you are driving faster than 45 mph (70 km/h)
R you switch on the appropriate turn signal
R Active Distance Assist DISTRONIC does not
currently detect a danger of collision
If these conditions are fulfilled, your vehicle is
accelerated. Acceleration will be interrupted if
changing lanes takes too long or if the distance between your vehicle and the vehicle in front
becomes too small.
i When you change lanes, Active Distance
Assist DISTRONIC monitors the right lane (in
left-side traffic) or the left lane (in right-side
traffic).
Stopping G
WARNING
If you leave the driver's seat when the vehicle is only being braked by Active Distance Assist
DISTRONIC, it could roll away:
R if there is a malfunction in the system or in
the voltage supply
R if Active Distance Assist DISTRONIC is
deactivated using the cruise control lever,
for example by a vehicle occupant or from
outside the vehicle
R if the electrical system in the engine com-
partment, the battery or the fuses are tam-
pered with
R if the battery is disconnected
R if the vehicle is accelerated, e.g. by a vehi-
cle occupant
There is a risk of an accident.
Always deactivate Active Distance Assist
DISTRONIC and secure the vehicle against
rolling away before you leave it.
If Active Distance Assist DISTRONIC detects
that the vehicle in front is stopping, it brakes
your vehicle until it is stationary.
Once your vehicle is stationary, it remains sta-
tionary and you do not need to depress the
brake.
After a time, the electric parking brake secures
the vehicle and relieves the service brake.
Depending on the specified minimum distance,
your vehicle will come to a standstill at a suffi-
cient distance behind the vehicle in front. The
specified minimum distance is set using the
control on the cruise control lever. 174
Driving systemsDriving and pa
rking

R
the transmission is in position 005B,005Eor005C
R Active Distance Assist DISTRONIC is deacti-
vated
Activating the HOLD function X
Make sure that the activation conditions are
met.
X Depress the brake pedal.
X Quickly depress the brake pedal further
until 0043appears in the multifunction display.
The HOLD function is activated. You can
release the brake pedal.
i If depressing the brake pedal the first time
does not activate the HOLD function, wait
briefly and then try again.
Deactivating the HOLD function The HOLD function is deactivated automatically
if:
R you depress the accelerator and the trans-
mission is in position 005Bor005E
R you shift the transmission to position 005D
R you depress the brake pedal again with a cer-
tain amount of pressure until 0043disappears
from the multifunction display
R you secure the vehicle using the electric park-
ing brake
R you activate Active Distance Assist
DISTRONIC
i After a time, the electric parking brake
secures the vehicle and relieves the service
brake.
When the HOLD function is activated, the trans-
mission is automatically shifted to position 005D
if:
R the driver's door is open and the driver's seat
belt is unfastened
R the engine is switched off, unless it is auto-
matically switched off by the ECO start/stop
function The electric parking brake secures the vehicle
automatically if the HOLD function is activated
when the vehicle is stationary and:
R a system malfunction occurs
R the power supply is insufficient
On steep uphill or downhill gradients or if there
is a malfunction, the transmission may also be
automatically shifted to position 005D. AIRMATIC package
General notes AIRMATIC is an air suspension system with var-
iable damping for improved driving comfort.
Level control ensures the best possible suspen- sion and constant ground clearance, even with a laden vehicle. When you drive fast, the vehicle islowered automatically to improve driving safety
and to reduce fuel consumption. There is also
the option to manually adjust the vehicle level.
AIRMATIC consists of:
R level settings
R level control and
R ADS or ADS PLUS (Adaptive Damping Sys-
tem)
All vehicles (except Mercedes-AMG vehi-
cles): your vehicle may also be equipped with
the ACTIVE CURVE SYSTEM (Y page 185).
Mercedes-AMG vehicles: your vehicle is equip-
ped with the ACTIVE CURVE SYSTEM
(Y page 185).
Observe the notes on driving with a trailer
(Y page 221).
The vehicle level can be set using the DYNAMIC
SELECT controller (Y page 142)or the level but-
ton (Y page 185). The setting always corre-
sponds to the last selected function.
Important safety notes G
WARNING
When the vehicle is being lowered, people
could become trapped if their limbs are
between the vehicle body and the wheels or
underneath the vehicle. There is a risk of
injury. Driving systems
183Driving and parking
Z