
Problem
Possible causes/consequences and
0050
0050Solutions A side window cannot be
closed because it is
blocked by objects, e.g.
leaves in the window
guide. X
Remove the objects.
X Close the side window. A side window cannot be
closed and you cannot
see the cause. If a side window is obstructed during closing and reopens again
slightly:
X Immediately after the window blocks, pull the corresponding switch
again until the side window has closed.
The side window is closed with increased force.
If a side window is obstructed again during closing and reopens again slightly:
X Immediately after the window blocks, pull the corresponding switch
again until the side window has closed.
The side window is closed without the automatic reversing feature. The side windows cannot
be opened or closed with
convenience opening. The SmartKey battery is discharged or nearly discharged.
X Check the SmartKey battery (Y page 80) and replace it if necessary
(Y page 80). If a side window will still not open or close due to a malfunction, consult a qualified specialist
workshop. Sliding sunroof
Important safety notes
Your vehicle may be equipped with a sliding
sunroof or a panorama roof with power tilt/slid- ing panel. In the following section, the term
"sliding sunroof" refers to both sliding sunroof
variants. G
WARNING
While opening and closing the sliding sunroof, body parts in close proximity could become
trapped. There is a risk of injury.
Make sure that no body parts are in close
proximity during the opening and closing pro- cedures.
If somebody becomes trapped:
R release the switch immediately, or
R during automatic operation, push the
switch briefly in any direction
The opening or closing procedure will be stop- ped. G
WARNING
If children operate the sliding sunroof they
could become trapped, particularly if they are left unsupervised. There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! Only open the sliding sunroof if it is free of
snow and ice. Otherwise, malfunctions may
occur.
Do not allow anything to protrude from the
sliding sunroof. Otherwise, the seals could be
damaged.
! The weather can change abruptly. It could
start to rain or snow. Make sure that the slid- ing sunroof is closed when you leave the vehi-cle. The vehicle electronics can be damaged ifwater enters the vehicle interior.
Resonance noises can occur in addition to the
usual airflow noises when the sliding sunroof is
open. They are caused by minor pressure fluc-
tuations in the vehicle interior. Change the posi- 92
Sliding sunroofOpening and closing

Correct driver's seat position
G
WARNING
You could lose control of your vehicle if you do the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine. Observe the following when adjusting steering
wheel
0043, seat belt 0044and driver's seat 0087:
R you are as far away from the driver's air bag as
possible
R you are sitting in a normal upright position
R your thighs are slightly supported by the seat
cushion
R your legs are not entirely stretched and you
can depress the pedals properly
R the back of your head is supported at eye level
by the center of the head restraint
R you can hold the steering wheel with your
arms slightly bent
R you can move your legs freely
R you can see all the displays in the instrument
cluster clearly R
you should have a good overview of traffic
conditions
R the seat belt is pulled snugly against the body
and is routed across the center of your shoul-
der and across your hips in the pelvic area
Further related subjects:
R Electrical seat adjustment (Y page 98)
R Adjusting the steering wheel mechanically
(Y page 103) or electrically (Y page 104)
R Fastening the seat belt correctly (Y page 48).
R Adjusting the rear-view mirror and exterior
mirrors (Y page 105).
R Vehicles with memory function: storing the
seat, steering wheel, exterior mirror and
Head-up display settings with the memory
function (Y page 108) Seats
Important safety notes
G
WARNING
Children could become trapped if they adjust the seats, particularly when unattended.
There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Neverleave children unsupervised in the vehicle.
The seats can still be adjusted when there is no
SmartKey in the ignition lock. G
WARNING
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the seat guide rail. There is a risk of injury.
Make sure when adjusting a seat that no one
has any body parts in the sweep of the seat.
Observe the safety notes on "Air bags"
(Y page 49) and "Children in the Vehicle"
(Y page 59). Seats
97Seats, steering wheel and mirrors Z

Problems with the seat heating or seat ventilation
Problem
Possible causes/consequences and
0050
0050Solutions The seat heating or seat
ventilation has switched
off prematurely or can-
not be switched on. The on-board voltage is too low because too many electrical consum-
ers are switched on.
X Switch off electrical consumers that you do not need, such as the
rear window defroster or interior lighting.
Once the battery is sufficiently charged, the seat heating or seat
ventilation will switch back on automatically. Steering wheel
Important safety notes
G
WARNING
You could lose control of your vehicle if you do the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine. G
WARNING
Children could injure themselves if they
adjust the steering wheel. There is a risk of
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never leave children unsupervised in the vehicle.
The electrically adjustable steering wheel can
still be adjusted when there is no SmartKey in
the ignition lock. Adjusting the steering wheel man-
ually
G
WARNING
If the steering wheel is unlocked while the
vehicle is in motion, it could change position
unexpectedly. This could cause you to lose control of the vehicle. There is a risk of an
accident.
Before starting off, make sure the steering
wheel is locked. Never unlock the steering
wheel while the vehicle is in motion. 0043
Release lever
0044 Adjusts the steering wheel height
0087 Adjusts the steering wheel position (fore-
and-aft adjustment)
X Push release lever 0043down completely.
The steering column is unlocked.
X Adjust the steering wheel to the desired posi-
tion.
X Push release lever 0043up completely.
The steering column is locked.
X Check if the steering column is locked. When
doing so, try to push the steering wheel up or down or try to move it in the fore-and-aft
direction. Steering wheel
103Seats, steering wheel and mirrors Z

Adjusting the steering wheel electri-
cally 0043
Adjusts the steering wheel height
0044 Adjusts the steering wheel position (fore-
and-aft adjustment)
The steering wheel can also be adjusted when
the SmartKey is removed from the ignition lock.
i Further related subjects:
R EASY-ENTRY/EXIT feature (Y page 104)
R Storing settings (Y page 108) Steering wheel heating
Switching on/off X
Turn the SmartKey to position 0048in the igni-
tion lock (Y page 135).
X To switch on/off: turn the lever in the direc-
tion of arrow 0043or0044.
Indicator lamp 0087lights up or goes out.
Vehicles with KEYLESS-GO: when you switch off the ignition and open the driver's door, the
steering wheel heating is deactivated.
Vehicles without KEYLESS-GO: when you
remove the SmartKey from the ignition lock, the
steering wheel heating is deactivated.
Problems with the steering wheel heating Problem
Possible causes/consequences and
0050 0050Solutions The steering wheel heat-
ing has switched off pre-
maturely or cannot be
switched on. The on-board voltage is too low because too many electrical consum-
ers are switched on.
X Switch off electrical consumers that you do not need, such as the
rear window defroster or interior lighting. EASY-ENTRY/EXIT feature
Important safety notes G
WARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel, you and other vehicle
occupants – particularly children – could
become trapped. There is a risk of injury.
While the EASY-ENTRY/EXIT feature is mak-
ing adjustments, make sure that no one has
any body parts in the sweep of the steering
wheel. Move the steering wheel adjustment lever if
there is a risk of entrapment by the steering
wheel. The adjustment process is stopped.
Press one of the memory function position but-
tons. This function is only available on vehicles
with memory function. G
WARNING
If children activate the EASY-ENTRY/EXIT fea- ture, they can become trapped, particularly
when unattended. There is a risk of injury. 104
Steering wheelSeats
, steering wheel and mirrors

When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never leave children unsupervised in the vehicle. G
WARNING
If you drive off while the EASY-ENTRY/EXIT
feature is making adjustments, you could lose
control of the vehicle. There is a risk of an
accident.
Always wait until the adjustment process is
complete before driving off.
The EASY-ENTRY/EXIT feature makes getting in
and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature in the on-board computer
(Y page 240).
Position of the steering wheel when the EASY-ENTRY/EXIT feature is active The steering wheel swings up when you:
R remove the SmartKey from the ignition lock.
R open the driver's door and KEYLESS-GO is in
position 0047.
R open the driver's door and the SmartKey is in
position 0092or0047 in the ignition lock.
i The steering wheel only moves up if it has
not already reached the upper stop.
Position of the steering wheel for driv-
ing The steering wheel is moved to the last selected
position when:
R the driver's door is closed
R you insert the SmartKey into the ignition lock
or
R you press the Start/Stop button once on vehi-
cles with KEYLESS-GO
When you close the driver's door with the igni-
tion switched on, the steering wheel is also
automatically moved to the previously set posi- tion.
The last position of the steering column is stored
when you:
R switch the ignition off
R save the setting with the memory function
(Y page 108). Crash-responsive EASY-EXIT feature If the crash-responsive EASY-EXIT feature is trig-
gered in an accident, the steering column will
move upwards when the driver's door is opened.
This occurs irrespective of the position of the
SmartKey in the ignition lock. This makes it eas- ier to exit the vehicle and rescue the occupants.
The crash-responsive EASY-EXIT feature is only
operational if the EASY-EXIT/ENTRY feature is
activated in the on-board computer
(Y page 240). Mirrors
Rear-view mirror
X
Anti-glare mode: flick anti-glare lever 0043for-
wards or back. Exterior mirrors
Adjusting the exterior mirrors G
WARNING
You could lose control of your vehicle if you do the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine. Mirrors
105Seats, steering wheel and mirrors Z

X
Engage reverse gear.
The exterior mirror on the front-passenger
side moves to the default setting parking posi-
tion.
X Use button 0087to adjust the exterior mirror to
a position that allows you to see the rear
wheel and the curb.
The parking position is stored.
i If you shift the transmission to another posi-
tion, the exterior mirror on the front-
passenger side returns to the driving position.
Using the memory button You can store the parking position of the exte-
rior mirror on the front-passenger side using
memory button
M0085. The reverse gear must not
be engaged during the process.
X Turn the SmartKey to position 0048in the igni-
tion lock (Y page 135).
X Press button 0044.
X Use button 0087to adjust the exterior mirror to
a position that allows you to see the rear
wheel and the curb.
X Press memory button M0085 and one of the
arrows on button 0087within three seconds.
The parking position is stored if the exterior
mirror does not move.
X If the mirror moves out of position, repeat the
steps.
Calling up a stored parking position set- ting X
Turn the SmartKey to position 0048in the igni-
tion lock (Y page 135).
X Adjust the exterior mirror on the front-
passenger side using button 0044.
X Engage reverse gear.
The exterior mirror on the front-passenger
side moves to the stored parking position.
The exterior mirror on the front-passenger side
moves back to its original position:
R as soon as you exceed a speed of 9 mph
(15 km/h)
R when you use button 0043to select the exterior
mirror on the driver's side Memory function
Storing settings
G
WARNING
If you use the memory function on the driver's side while driving, you could lose control of
the vehicle as a result of the adjustments
being made. There is a risk of an accident.
Only use the memory function on the driver's
side when the vehicle is stationary. G
WARNING
When the memory function adjusts the seat or steering wheel, you and other vehicle occu-
pants – particularly children – could become
trapped. There is a risk of injury.
While the memory function is making adjust-
ments, make sure that no one has any body
parts in the sweep of the seat or steering
wheel. If somebody becomes trapped, imme-
diately release the memory function position
button. The adjustment process is stopped. G
WARNING
Children could become trapped if they acti-
vate the memory function, particularly when
unattended. There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never leave children unsupervised in the vehicle.
The memory function can be used at any time,
e.g. even when the SmartKey isn't in the ignition
lock.
With the memory function, you can store up to
three different settings, e.g. for three different
people.
The following settings are stored as a single
memory preset:
R position of the seat, backrest and head
restraint
R driver's side: steering wheel position
R driver's side: position of the exterior mirrors
on the driver's and front-passenger sides 108
Memory functionSeats, steering
wheel and mirrors

Do not keep the SmartKey:
R with electronic devices, e.g. a mobile phone
or another SmartKey
R with metallic objects, e.g. coins or metal foil
R inside metallic objects, e.g. a metal case
This can impair the functionality of the KEY-
LESS-GO key.
Do not keep the KEYLESS-GO key in the tem-
perature-controlled cup holder (Y page 305).
Otherwise, the KEYLESS-GO key will not be rec-
ognized.
If you lock the vehicle with the SmartKey remote
control or with KEYLESS-GO, after a short time:
R you will not be able to switch on the ignition
with the Start/Stop button
R you will not be able to start the engine with the
Start/Stop button until the vehicle is
unlocked again
If you lock the vehicle centrally using the button
on the front door (Y page 83), you can continue
to start the engine with the Start/Stop button.
The engine can be switched off while the vehicle
is in motion by pressing and holding the Start/
Stop button for three seconds. This function
operates independently of the ECO start/stop
automatic engine switch-off function.
Key positions with KEYLESS-GO 0043
Start/Stop button
0044 Ignition lock
As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light
up. Further information on situations where an
indicator lamp either fails to go out after starting the engine or lights up while driving
(Y page 276).
If Start/Stop button 0043has not yet been
pressed, this corresponds to the SmartKey
being removed from the ignition. X
To switch on the power supply: press
Start/Stop button 0043once.
The power supply is switched on. You can now activate the windshield wipers, for example.
The power supply is switched off again if:
R the driver's door is opened and
R you press Start/Stop 0043button twice when in
this position
X To switch on the ignition: press Start/Stop
button 0043twice.
The ignition is switched on.
If you press Start/Stop button 0043once when
in this position, the ignition is deactivated
again.
Removing the Start/Stop button
You can remove the Start/Stop button from the
ignition lock and start the vehicle as normal
using the SmartKey.
It is possible to switch between KEYLESS-GO
mode and key operation only when the trans-
mission is in position 005D.
X Remove Start/Stop button 0043from ignition
lock 0044.
You do not have to remove the Start/Stop but-
ton from the ignition lock when you leave the
vehicle. You should, however, always take the
SmartKey with you when leaving the vehicle. As
long as the SmartKey is in the vehicle:
R the vehicle can be started using the Start/
Stop button
R the electrically powered equipment can be
operated Starting the engine
Important safety notes G
WARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment. 136
DrivingDriving an
d parking

Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation. G
WARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
General notes Vehicles with a gasoline engine:
the catalytic
converter is preheated for up to 30 seconds
after a cold start. The sound of the engine may
change during this time.
Automatic transmission X
Shift the transmission to position 005D
(Y page 144).
The transmission position indicator on the
multifunction display shows 005D
(Y page 145). i
You can start the engine in transmission
position 005Dand 005C.
Starting procedure with the SmartKey X
To start a diesel engine: turn the SmartKey
to position 0048in the ignition lock
(Y page 135).
The 0028 indicator lamp on the instrument
cluster lights up.
X Turn the SmartKey to position 0049in the igni-
tion lock (Y page 135) and release it as soon
as the engine is running.
i Vehicles with a diesel engine:
you can
start the engine without preglow if the engine
is warm.
Using KEYLESS-GO to start the engine The Start/Stop button can be used to start the
vehicle without inserting the SmartKey into the
ignition lock. The Start/Stop button must be
inserted in the ignition lock and the SmartKey
must be in the vehicle. This mode for starting the engine operates independently of the ECO
start/stop automatic engine start function.
X Depress the brake pedal and keep it
depressed.
X Press the Start/Stop button once
(Y page 135).
Vehicles with a gasoline engine: the engine
starts.
Vehicles with a diesel engine: preglow is
activated and the engine starts.
Starting procedure via smartphone Observe the important safety notes on starting
the engine (Y
page 136).
You can also start your engine via your smart-
phone from outside the vehicle. In this case, the previously selected climate control setting is
activated. In this way you can cool or heat the
interior of the vehicle before starting the jour-
ney.
Only start the engine via your smartphone if it is
safe to start and run the engine where your vehi-
cle is parked.
Observe the legal stipulations in the area where your vehicle is parked. Engine start via smart-
phone may be limited to certain countries or
regions. Driving
137Driving an d parking Z