
Problems with the seat heating or seat ventilation
Problem
Possible causes/consequences and
0050
0050Solutions The seat heating or seat
ventilation has switched
off prematurely or can-
not be switched on. The on-board voltage is too low because too many electrical consum-
ers are switched on.
X Switch off electrical consumers that you do not need, such as the
rear window defroster or interior lighting.
Once the battery is sufficiently charged, the seat heating or seat
ventilation will switch back on automatically. Steering wheel
Important safety notes
G
WARNING
You could lose control of your vehicle if you do the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine. G
WARNING
Children could injure themselves if they
adjust the steering wheel. There is a risk of
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never leave children unsupervised in the vehicle.
The electrically adjustable steering wheel can
still be adjusted when there is no SmartKey in
the ignition lock. Adjusting the steering wheel man-
ually
G
WARNING
If the steering wheel is unlocked while the
vehicle is in motion, it could change position
unexpectedly. This could cause you to lose control of the vehicle. There is a risk of an
accident.
Before starting off, make sure the steering
wheel is locked. Never unlock the steering
wheel while the vehicle is in motion. 0043
Release lever
0044 Adjusts the steering wheel height
0087 Adjusts the steering wheel position (fore-
and-aft adjustment)
X Push release lever 0043down completely.
The steering column is unlocked.
X Adjust the steering wheel to the desired posi-
tion.
X Push release lever 0043up completely.
The steering column is locked.
X Check if the steering column is locked. When
doing so, try to push the steering wheel up or down or try to move it in the fore-and-aft
direction. Steering wheel
103Seats, steering wheel and mirrors Z 

Problems with the windshield wipers
Problem
Possible causes/consequences and
0050
0050Solutions The windshield wipers
are jammed. Leaves or snow, for example, may be obstructing the windshield wiper
movement. The wiper motor has been deactivated.
X For safety reasons, you should remove the SmartKey from the igni-
tion lock.
or X Switch off the engine using the Start/Stop button and open the
driver's door.
X Remove the cause of the obstruction.
X Switch the windshield wipers back on. The windshield wipers
fail completely. The windshield wiper drive is malfunctioning.
X Select another wiper speed on the combination switch.
X Have the windshield wipers checked at a qualified specialist work-
shop. Windshield wipers
121Lights and windshield wipers Z 

!
Do not warm up the engine while stationary.
Pull away immediately. Avoid high engine
speeds and full throttle until the engine has
reached its operating temperature.
In vehicles with automatic transmission,
engage positions P and R only when the vehi-
cle is stationary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery roads.
You could otherwise damage the drive train.
! Mercedes-AMG vehicles:
at low engine oil
temperatures below 68 ‡ (+20 †), the max-
imum engine speed is restricted in order to
protect the engine. To protect the engine and
maintain smooth engine operation, avoid driv-
ing at full throttle when the engine is cold.
Plug-in hybrid: be sure to read the separate
Operator's Manual. Otherwise, you may not rec-
ognize dangers. Key positions
SmartKey 005A
To remove the SmartKey
0047 Power supply for some consumers, such as
the windshield wipers
0048 Ignition (power supply for all consumers)
and drive position
0049 To start the engine
As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light
up. Further information on situations where an
indicator lamp either fails to go out after starting the engine or lights up while driving
(Y page 276).
If the SmartKey is in position 0092in the ignition
lock for a longer period, it can no longer be
turned in the ignition lock. The steering is then locked. To unlock, remove the SmartKey and
reinsert it into the ignition lock.
The steering is locked when you remove the
SmartKey from the ignition lock.
X Remove the SmartKey when the engine is
switched off.
The starter battery could otherwise be dis-
charged.
If you cannot turn the SmartKey in the ignition
lock, the starter battery may not be charged
sufficiently.
X Check the starter battery and charge it if nec-
essary (Y page 342).
or
X Jump-start the vehicle (Y page 343).
i The SmartKey can be turned in the ignition
lock even if it is not the correct SmartKey for
the vehicle. The ignition is not switched on.
The engine cannot be started.
KEYLESS-GO General notes
Vehicles with KEYLESS-GO are equipped with a
SmartKey featuring an integrated KEYLESS-GO
function and a detachable Start/Stop button.
A check which periodically establishes a radio
connection between the vehicle and the Smart-
Key determines whether a valid SmartKey is in
the vehicle. This occurs, for example, when
starting the engine.
When you insert the Start/Stop button into the ignition lock, the system needs approximately
two seconds recognition time. You can then usethe Start/Stop button.
Pressing the Start/Stop button several times in
succession corresponds to the different Smart-
Key positions in the ignition lock. This is only the
case if you are not depressing the brake pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi-
ately.
To start the vehicle without actively using the
SmartKey:
R the Start/Stop button must be inserted in the
ignition lock
R the SmartKey must be in the vehicle
R the vehicle must not be locked with the
SmartKey or KEYLESS-GO (Y page 78). Driving
135Driving and parking Z 

Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation. G
WARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
General notes Vehicles with a gasoline engine:
the catalytic
converter is preheated for up to 30 seconds
after a cold start. The sound of the engine may
change during this time.
Automatic transmission X
Shift the transmission to position 005D
(Y page 144).
The transmission position indicator on the
multifunction display shows 005D
(Y page 145). i
You can start the engine in transmission
position 005Dand 005C.
Starting procedure with the SmartKey X
To start a diesel engine: turn the SmartKey
to position 0048in the ignition lock
(Y page 135).
The 0028 indicator lamp on the instrument
cluster lights up.
X Turn the SmartKey to position 0049in the igni-
tion lock (Y page 135) and release it as soon
as the engine is running.
i Vehicles with a diesel engine:
you can
start the engine without preglow if the engine
is warm.
Using KEYLESS-GO to start the engine The Start/Stop button can be used to start the
vehicle without inserting the SmartKey into the
ignition lock. The Start/Stop button must be
inserted in the ignition lock and the SmartKey
must be in the vehicle. This mode for starting the engine operates independently of the ECO
start/stop automatic engine start function.
X Depress the brake pedal and keep it
depressed.
X Press the Start/Stop button once
(Y page 135).
Vehicles with a gasoline engine: the engine
starts.
Vehicles with a diesel engine: preglow is
activated and the engine starts.
Starting procedure via smartphone Observe the important safety notes on starting
the engine (Y
page 136).
You can also start your engine via your smart-
phone from outside the vehicle. In this case, the previously selected climate control setting is
activated. In this way you can cool or heat the
interior of the vehicle before starting the jour-
ney.
Only start the engine via your smartphone if it is
safe to start and run the engine where your vehi-
cle is parked.
Observe the legal stipulations in the area where your vehicle is parked. Engine start via smart-
phone may be limited to certain countries or
regions. Driving
137Driving an d parking Z 

Problem
Possible causes/consequences and
0050
0050Solutions Vehicles with a gasoline
engine:
The engine is not running
smoothly and is misfir-
ing. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it.
X Have the cause rectified immediately at a qualified specialist work-
shop. The coolant temperature
gage shows a value
above 248 ‡ (120 †). The coolant level is too low. The coolant is too hot and the engine is no
longer being cooled sufficiently.
X Stop as soon as possible and allow the engine and the coolant to
cool down.
X Check the coolant level (Y page 324). Observe the warning notes
as you do so and add coolant if necessary. DYNAMIC SELECT controller
Plug-in hybrid: observe the notes on the
DYNAMIC SELECT controller in the separate
operating instructions.
Use the DYNAMIC SELECT controller to change the drive program. Depending on the drive pro-
gram selected the following vehicle character-
istics will change:
R the drive (engine and transmission manage-
ment)
R the transmission
R the suspension
R the steering
R the availability of the ECO start/stop function
Each time you start the engine with the Smart-
Key or the Start/Stop button, the Comfortdrive
program is activated. For further information
about starting the engine, see (Y page 136).
The Comfort drive program is recommended in
city traffic and stop/start traffic situations. X
All vehicles (except Mercedes-AMG vehi-
cles):
turn DYNAMIC SELECT controller 0043as
many times as necessary until the desired
drive program is selected.
The selected drive program appears in the
multifunction display. After five seconds, this information disappears from the display.
In addition, the current drive program settings
are displayed in the multimedia system dis-
play.
Drive programs available (all vehicles
except Mercedes-AMG vehicles): Individual
Individual settings
Sport
Sporty driving characteris-
tics
Comfort
Comfortable and economi-
cal driving characteristics 142
DYNAMIC SELECT controllerDriving and parking 

Preparing to refuel
X
Switch off the engine.
X Remove the SmartKey from the ignition lock.
or, on vehicles with KEYLESS‑GO:
X Open the driver's door.
The vehicle electronics now have status 005A.
This is the same as the SmartKey having been removed.
The driver’s door can be closed again.
Opening the fuel filler flap 0043
Opens the fuel filler flap
0044 Insert the fuel filler cap
0087 Instruction label for fuel type to be refueled
0085 Tire pressure table
X Press the fuel filler flap in the direction of
arrow 0043.
The fuel filler flap swings up.
X Turn the fuel filler cap counterclockwise and
remove it.
X Insert the fuel filler cap into the holder
bracket on the inside of the filler flap in the
direction of arrow 0044. X
Completely insert the filler neck of the fuel
pump nozzle into the tank, hook in place and
refuel.
X Only fill the tank until the pump nozzle
switches off.
Do not add any more fuel after the pump stops
filling for the first time. Otherwise, fuel may
leak out.
Vehicles with a diesel engine: the filler neck is
designed for refueling at diesel filling pumps.
Closing the fuel filler flap X
Replace the cap on the filler neck and turn
clockwise until it engages audibly.
X Close the fuel filler flap.
Close the fuel filler flap before locking the vehi-
cle.
If you drive at speeds above 1 mph (2 km/h)
with the fuel filler flap open, the Fuel Filler Fuel Filler
Flap Open
Flap Open message is shown in the multifunc-
tion display.
If you are driving with the fuel filler cap open, the
00B6 reserve fuel warning lamp flashes. A mes-
sage appears in the multifunction display
(Y page 259).
In addition, the 00B9Check Engine warning
lamp may light up (Y page 283).
i For further information on warning and indi-
cator lamps in the instrument cluster, see
(Y page 283). 152
RefuelingDriving and parking 

This helps you to avoid overheating the
brakes and wearing them out excessively.
When you take advantage of engine braking, a
drive wheel may not turn for some time, e.g.
on a slippery road surface. This could cause
damage to the drive train. This type of damage is not covered by the Mercedes-Benz war-
ranty.
Do not depress the brake pedal continuously
while the vehicle is in motion, e.g. causing the
brakes to rub by constantly applying light pres-
sure to the pedal. This results in excessive and
premature wear to the brake pads.
Use the left-hand steering wheel paddle shifter
to shift into a lower gear in good time on long
and steep downhill gradients. This is especially
important if the vehicle is laden.
This also applies if you have activated cruise
control, the limiter or Active Distance Assist
DISTRONIC.
This will use the braking effect of the engine, so
that less braking will be required to maintain the
speed. This relieves the load on the brake sys-
tem and prevents the brakes from overheating
and wearing too quickly.
Heavy and light loads G
WARNING
If you rest your foot on the brake pedal while
driving, the braking system can overheat. This increases the stopping distance and can even
cause the braking system to fail. There is a
risk of an accident.
Never use the brake pedal as a footrest. Never
depress the brake pedal and the accelerator
pedal at the same time.
! Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately. Drive on for a short while. This allows the airflow to
cool the brakes more quickly.
Wet roads If you have driven for a long time in heavy rain
without braking, there may be a delayed reac-
tion from the brakes when braking for the first time. This may also occur after the vehicle has
been washed or driven through deep water.
You then have to depress the brake pedal more
firmly. Maintain a greater distance from the
vehicle in front.
After driving on a wet road or having the vehicle
washed, brake firmly while paying attention to
the traffic conditions. This will warm up the
brake discs, thereby drying them more quickly
and protecting them against corrosion.
Limited braking performance on salt-
treated roads If you drive on salted roads, a layer of salt resi-
due may form on the brake discs and brake
pads. This can result in a significantly longer
braking distance.
R Brake occasionally to remove any possible
salt residue. Make sure that you do not
endanger other road users when doing so.
R Carefully depress the brake pedal and the
beginning and end of a journey.
R Maintain a greater distance to the vehicle
ahead.
Servicing the brakes !
The brake fluid level may be too low, if:
R if the red brake warning lamp lights up in
the instrument cluster and
R you hear a warning tone while the engine is
running
Observe additional warning messages in the
multifunction display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked immediately.
Consult a qualified specialist workshop to
arrange this.
! A function or performance test should only
be carried out on a 2-axle dynamometer. If
you wish to operate the vehicle on such a
dynamometer, please consult a qualified spe- cialist workshop in advance. You could oth-
erwise damage the drive train or the brake
system.
! Because ESP ®
is an automatic system, the
engine and ignition must be switched off
(SmartKey in position 0or 1or Start/Stop
button in position 0or 1) when the electric 162
Driving tipsDriving and parking 

Familiarize yourself with the characteristics of
your vehicle and the gear shift operation before
driving through difficult terrain.
The following driving systems are specially
adapted to off-road driving:
R The Off-road drive program (vehicles without
Off-Road Engineering package)
(Y page 215)
R Off-road andOff-road Plus drive programs
(vehicles with Off-Road Engineering package) (Y page 216)
R LOW RANGE off-road gear (vehicles with the
Off-Road Engineering package)
(Y page 217)
R Differential lock (vehicles with the Off-Road
Engineering package) (Y page 217)
R Off-road ABS (Y page 67)
R Off-road 4ETS (Y page 70)
R Off-road ESP ®
(Y page 72)
R AIRMATIC package (vehicle level)
(Y page 183)
R DSR (Downhill Speed Regulation)
(Y page 214)
Observe the following notes:
R Stop the vehicle before starting to drive along
an off-road route. If necessary, select the off- road program (Y page 216) or shift to the
LOW RANGE off-road gear (Y page 217).
R Select a vehicle level that is suitable for the
terrain. To avoid damaging the vehicle, make
sure there is always sufficient ground clear-
ance.
R Check that items of luggage and loads are
stowed safely and are well secured
(Y page 299).
R Always keep the engine running and in gear
when driving on a downhill gradient. Activate
DSR (Y page 214).
R Always keep the engine running and in gear
when driving down an incline.
R Adapt your speed to the terrain. The rougher,
steeper or more ruts on the terrain, the slower your speed should be.
R Do not jump with the vehicle as this will inter-
rupt the vehicle's propulsion.
R Drive with extreme care on unfamiliar off-road
routes where visibility is poor. For safety rea- sons, get out of the vehicle first and survey
the off-road route. R
Look out for obstacles, such as rocks, holes,
tree stumps and furrows.
R Take care when turning on an uphill or down-
hill slope or when driving across a slope. The
vehicle could otherwise tip over.
R Always keep the doors, the tailgate, the side
windows and the sliding sunroof closed while
the vehicle is in motion.
R Do not shift the automatic transmission to
position 005C.
R Observe the notes on off-road fording
(Y page 164).
i Information about retrofitting special all-ter-
rain tires is available from any qualified spe-
cialist workshop.
i Do not use the HOLD function when driving
off-road, on steep uphill or downhill gradients
or on slippery or loose surfaces. The HOLD
function cannot hold the vehicle on such sur- faces.
Checklist before driving off-road !
If the engine oil warning lamp lights up while
the vehicle is in motion, stop the vehicle in a
safe place as soon as possible. Check the
engine oil level. The engine oil warning lamp
warning must not be ignored. Continuing the
journey while the symbol is displayed could
lead to engine damage.
X Engine oil level: check the engine oil level
and add oil if necessary.
When driving on steep gradients, the engine
oil level must be sufficiently high to ensure a
correct oil supply in the vehicle.
X DEF tank (BlueTEC vehicles): check the
level and add if necessary (Y page 153).
X Tire-changing tool kit: check that the jack is
working and make sure you have the lug
wrench, a robust tow cable and a folding
spade in the vehicle.
X Wheels and tires: check the tread depth and
pressure of the tires.
X Check for damage and remove any foreign
objects, e.g. small stones, from the wheels/
tires.
X Replace any missing valve caps.
X Replace dented or damaged wheels.
X Rims: dented or bent rims can result in a loss
of tire pressure and damage the tire bead. 166
Driving tipsDriving and parking