2019 MERCEDES-BENZ GLE SUV steering wheel

The indicator lamp in Roadside Assistance
button 0043flashes while the call is active. The
Connecting Call
Connecting Call message appears in the
multifunction display. The audio output is
muted.
If a connection can be established, the Call
Call
Connected
Connected message appears in the multifunc-
tion display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
R Current location of the vehicle
R Vehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on the multimedia system, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
(Y page 315).
The Mercedes-Benz Customer Assistance Cen-
ter either sends a qualified Mercedes-Benz tech-
nician or makes arrangements for your vehicle
to be transported to the nearest Mercedes-Benz
Service Center.
You may be charged for services such as repair work and/or towing.
You can find more information in the separate
mbrace manual.
The system has not been able to initiate a Road- side Assistance call, if:
R the 0052 indicator lamp for the Roadside
Assistance call button is flashing continu-
ously.
R no voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The Call Failed
Call Failed message appears in the mul-
tifunction display. X
To end a call: press the0076button on the
multifunction steering wheel.
or X Press the corresponding multimedia system
button for ending a phone call.
Info call button X
To call: press Info call button 0043.
This initiates a call to the Mercedes-Benz Cus-
tomer Assistance Center.
The indicator lamp in Info call button 0043
flashes while the connection is being made.
The Connecting Call Connecting Call message appears in
the multifunction display. The audio output is muted.
If a connection can be established, the Call
Call
Connected
Connected message appears in the multifunc-
tion display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
R Current location of the vehicle
R Vehicle identification number
The multimedia system display indicates that a
call is active. During the call, you can change to
the navigation menu by pressing the NAVI but-
ton on COMAND, for example.
Voice output is not available in this case.
A voice connection is established between the
Mercedes-Benz Customer Assistance Center
and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest Mercedes-Benz Ser-
vice Center and about other products and serv- ices from Mercedes-Benz. 312
FeaturesStowage and features

You can find further information on the mbrace
system under "Owners Online" at
http://www.mbusa.com.
The system was unable to initiate an Info call if:
R the indicator lamp in the 00D9Info call button
is flashing continuously.
R no voice connection to the Mercedes-Benz
Customer Assistance Center has been estab-
lished.
This can occur if the relevant mobile phone net-
work is not available, for example.
The Call Failed
Call Failed message appears in the mul-
tifunction display.
X To end a call: press the0076button on the
multifunction steering wheel.
or X Press the corresponding multimedia system
button for ending a phone call.
Call priority When service calls are active, e.g. Roadside
Assistance or Info calls, an emergency call can
still be initiated. In this case, an emergency call
will take priority and override all other active
calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by the
Mercedes-Benz Customer Assistance Center.
All other calls can be ended by pressing:
R the 0076 button on the multifunction steering
wheel
R the corresponding button in the multimedia
system to end the voice call
When a call is initiated, the audio system is
muted.
The mobile phone is no longer connected to the multimedia system.
However, if you want to use your mobile phone,
do so only when the vehicle is stationary and in a safe location.
Downloading destinations in COMAND Downloading destinations
Downloading destinations gives you access to a database with over 15 million points of interest
(POIs). These can be downloaded on the navi-
gation system in your vehicle. If you know the destination, the address can be downloaded.
Alternatively, you can obtain the location of
Points of Interest (POIs)/important destinations in the vicinity.
Furthermore, you can download routes with up
to four way points.
You are prompted to confirm route guidance to the address entered.
X SelectYes Yesby turning 3or sliding 1
the controller and confirm with 7.
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
If you select No Nothe address can be stored in
the address book.
The destination download function is available
if: R the vehicle is equipped with a navigation sys-
tem.
R the relevant mobile phone network is availa-
ble and data transfer is possible.
Route Assistance This service is part of the mbrace PLUS Packageand cannot be purchased separately.
You can use the Route Assistance function even
if the vehicle is not equipped with a navigation
system.
Within the framework of this service, you receive a professional and reliable form of navigation
support without having to leave your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's cur-
rent position and the desired destination. You
will then be guided live through the current route section.
Search and Send General notes
To use "Search & Send", your vehicle must be
equipped with mbrace and a navigation system. Additionally, an mbrace service subscription
must be completed.
"Search & Send" is a service for entering desti-
nations in the navigation system. A destination
address which is found on Google Maps ®
can be
transferred via mbrace directly to your vehicle's navigation system. Features
313Stowage and features Z

Adding washer fluid to the windshield
washer system
Example: washer fluid reservoir
X
To open: pull cap0043upwards by the tab.
X Add the premixed washer fluid.
X To close: press cap 0043onto the filler neck
until it engages.
If the washer fluid level drops below the recom- mended minimum of 1 liter, a message appears in the multifunction display prompting you to
add washer fluid (Y page 272).
Further information on windshield washer fluid
(Y page 389). ASSYST PLUS
Service message
i If the scheduled service intervals are excee-
ded, this may result in damage to the vehicle.
You can obtain up-to-date information concern-
ing the servicing of your vehicle from a qualified
specialist workshop, e.g. an authorized
Mercedes-Benz Center or at
http://www.mbusa.com (USA only).
i The ASSYST PLUS service interval display
does not show any information on the engine oil level. Observe the notes on the engine oil
level (Y page 322).
The multifunction display shows a service mes-
sage for several seconds, e.g.:
R Service A in .. Days
Service A in .. Days
R Service A Due Service A Due
R Service A Exceeded by .. Days
Service A Exceeded by .. Days
Depending on the operating conditions of the
vehicle, the remaining time or distance until the
next service due date is displayed. The letter
A Aor B
B, possibly in connection with a
number or another letter, shows the type of ser-
vice. A
Astands for a minor service and B
Bfor a
major service.
Further information can be obtained at a quali-
fied specialist workshop.
The ASSYST PLUS service interval display does
not take into account any periods of time during
which the battery is disconnected.
Maintaining the time-dependent service sched-
ule:
X Note down the service due date displayed in
the multifunction display before disconnect-
ing the battery.
or X After reconnecting the battery, subtract the
battery disconnection periods from the ser-
vice date shown on the display. Hiding a service message
X Press the 0038or0076 button on the steering
wheel. Displaying service messages
X Switch on the ignition.
X Press the 0059or0065 button on the steering
wheel to select the Serv. Serv.menu.
X Press the 0063or0064 button to select the
ASSYST
ASSYST PLUS
PLUSsubmenu and confirm by press-
ing the 0076button.
The service due date appears in the multi-
function display. Information about Service
Resetting the ASSYST PLUS service
interval display !
If the ASSYST PLUS service interval display
has been inadvertently reset, this setting can
be corrected at a qualified specialist work-
shop.
Have service work carried out as described in the Maintenance Booklet. This may otherwise
lead to increased wear and damage to the
major assemblies or the vehicle. ASSYST PLUS
325Maintenance and care Z

The ball coupling must be cleaned if it becomes
dirty or corroded.
X Remove rust on the ball of the ball coupling,
e.g. with a wire brush.
X Remove dirt with a clean, lint-free cloth or a
brush.
X After cleaning, lightly oil or grease ball cou-
pling 0043.
X Check that the vehicle's trailer tow hitch is
working properly.
i You can also have the maintenance work on
the ball coupling and the trailer tow hitch car-
ried out by a qualified specialist workshop. Interior care
Cleaning the display !
For cleaning, do not use any of the following:
R alcohol-based thinner or gasoline
R abrasive cleaning agents
R commercially-available household cleaning
agents
These may damage the display surface. Do
not put pressure on the display surface when
cleaning. This could lead to irreparable dam-
age to the display.
X Before cleaning the display, make sure that it
is switched off and has cooled down.
X Clean the display surface using a commer-
cially available microfiber cloth and TFT/LCD
display cleaner.
X Dry the display surface using a dry microfiber
cloth. Cleaning the plastic trim G
WARNING
Care products and cleaning agents containing solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag deploy-
ment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
! Never attach the following to plastic surfa-
ces:
R stickers
R films
R perfume oil container or similar
You could otherwise damage the plastic.
! Do not allow cosmetics, insect repellent or
sunscreen to come into contact with the plas-
tic trim. This maintains the high-quality look of the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth.
X Heavy soiling: use care and cleaning prod-
ucts recommended and approved by
Mercedes-Benz.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and gear or selector lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleaning genuine wood and trim ele-
ments !
Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, polishes
or waxes. There is otherwise a risk of damag- ing the surface.
! Do not use chrome polish on trim pieces.
The trim pieces have a chrome look but are
mostly made of anodized aluminum and can
lose their shine if chrome polish is used. Use
a damp, lint-free cloth instead when cleaning the trim pieces. 332
CareMaintenance and care

be used as a temporary measure. Make sure
that you use the proper size and type (sum-
mer or winter tire).
i Vehicles equipped with MOExtended tires
are not equipped with a TIREFIT kit at the fac- tory. It is therefore recommended that you
additionally equip your vehicle with a TIREFIT
kit if you mount tires that do not feature run- flat properties, e.g. winter tires. A TIREFIT kit
may be obtained from a qualified specialist
workshop.
Important safety notes G
WARNING
When driving in emergency mode, the driving characteristics deteriorate, e.g. when corner-
ing, accelerating quickly and when braking.
There is a risk of an accident.
Do not exceed the stated maximum speed.
Avoid abrupt steering and driving maneuvers,
and driving over obstacles (curbs, potholes,
off-road). This applies in particular to a laden
vehicle.
Stop driving in emergency mode if:
R you hear banging noises.
R the vehicle starts to shake.
R you see smoke and smell rubber.
R ESP ®
is intervening constantly.
R there are tears in the sidewalls of the tire.
After driving in emergency mode, have the
wheel rims checked at a qualified specialist
workshop with regard to their further use. The defective tire must be replaced in every case. TIREFIT kit
Important safety notes TIREFIT is a tire sealant.
You can use TIREFIT to seal punctures of up to
0.16 in (4 mm), particularly those in the tire
tread. You can use TIREFIT at outside tempera-
tures down to 00F84 ‡ (00F820 †). G
WARNING
In the following situations, the tire sealant is
unable to provide sufficient breakdown assis- tance, as it is unable to seal the tire properly:
R there are cuts or punctures in the tire larger
than those mentioned above.
R the wheel rim is damaged.
R you have driven at very low tire pressures or
on a flat tire.
There is a risk of an accident.
Do not drive the vehicle. Contact a qualified
specialist workshop. G
WARNING
The tire sealant is harmful and causes irrita-
tion. It must not come into contact with your
skin, eyes or clothing or be swallowed. Do not inhale TIREFIT fumes. Keep tire sealant away
from children. There is a risk of injury.
If you come into contact with the tire sealant,
observe the following:
R Rinse off the tire sealant from your skin
immediately with water.
R If the tire sealant comes into contact with
your eyes, immediately rinse them thor-
oughly with clean water.
R If tire sealant is swallowed, immediately
rinse your mouth out thoroughly and drink
plenty of water. Do not induce vomiting,
and seek medical attention immediately.
R Immediately change out of clothing which
has come into contact with tire sealant.
R If an allergic reaction occurs, seek medical
attention immediately.
! Do not operate the tire inflation compressor
for longer than eight minutes at a time without a break. It may otherwise overheat.
The tire inflation compressor can be operatedagain once it has cooled down.
Comply with the manufacturer’s safety instruc-
tions on the sticker on the tire inflation com-
pressor. Flat tire
337Breakdown assistance Z

the combination switch, the hazard warning
lamp starts flashing again. Transporting the vehicle
4MATIC vehicles/vehicles with auto-
matic transmission !
When the vehicle is loaded for transport, the
front and rear axles must be stationary and on
the same transportation vehicle. Positioning
over the connection point of the transport
vehicle is not permitted. The drive train may
otherwise be damaged.
All vehicles !
You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise, the
vehicle could be damaged.
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting pur-
poses.
X Turn the SmartKey to position 0048in the igni-
tion lock.
X Shift the automatic transmission to position
005C.
As soon as the vehicle has been loaded:
X Prevent the vehicle from rolling away by
applying the electric parking brake.
X Shift the automatic transmission to position
005D.
X Turn the SmartKey to position 0092in the igni-
tion lock and remove it.
X Secure the vehicle. Securing the vehicle !
After loading, the vehicle must be secured at
all four wheels. Otherwise, the vehicle could
be damaged.
A minimum distance of 8 in (20 cm) up and
4 in (10 cm) down must be maintained to the transport platform.
X Secure all four wheels after loading the vehi-
cle.
Vehicles with ADS PLUS (Adaptive
Damping System PLUS) Important safety notes
G
WARNING
The weaker damping forces of the vehicle to
be transported can cause the vehicle/trailer
combination to swing.
As a result, when transporting vehicles with
Adaptive Damping System PLUS, the vehicle/ trailer combination may start to skid. Conse-
quently, you could lose control of the vehicle.
There is a risk of accident and injury.
When transporting, make sure that:
R the vehicle is has been loaded onto the
transporter correctly
R the vehicle is secured at all four wheels with
suitable tensioning straps
R you do not exceed the maximum permissi-
ble speed of 35 mph (60 km/h)
Securing the vehicle ! After loading, the vehicle must be secured at
all four wheels. Otherwise, the vehicle could
be damaged.
A minimum distance of 8 in (20 cm) up and
4 in (10 cm) down must be maintained to the
transport platform.
X Secure all four wheels after loading the vehi-
cle. Information on 4MATIC vehicles
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission. 348
Towing and tow-startingBreakdown assistance

a corresponding warning message will appear in
the multifunction display.
You can recognize the tire pressure loss warning
by the Run Flat Indicator Active Press Run Flat Indicator Active Press
'OK' to Restart
'OK' to Restart message which appears in
the Service
Service menu of the multifunction display.
Information on the message display can be
found in the "Restarting the tire pressure loss
warning system" section (Y page 358).
Important safety notes The tire pressure warning system does not warn
you of an incorrectly set tire pressure. Observe
the notes on the recommended tire pressure
(Y page 354).
The tire pressure loss warning does not replace
the need to regularly check the tire pressure. An even loss of pressure on several tires at the
same time cannot be detected by the tire pres-
sure loss warning system.
The tire pressure monitor is not able to warn you of a sudden loss of pressure, e.g. if the tire is
penetrated by a foreign object. In the event of a
sudden loss of pressure, bring the vehicle to a
halt by braking carefully. Avoid abrupt steering
movements.
The function of the tire pressure loss warning
system is limited or delayed if:
R snow chains are mounted on your vehicle's
tires.
R road conditions are wintry.
R you are driving on sand or gravel.
R you adopt a very sporty driving style (corner-
ing at high speeds or driving with high rates of
acceleration).
R you are driving with a heavy load (in the vehi-
cle or on the roof).
Restarting the tire pressure loss warn-
ing system Restart the tire pressure loss warning system if
you have:
R changed the tire pressure
R changed the wheels or tires
R mounted new wheels or tires
X Before restarting, make sure that the tire
pressures are set properly on all four tires for
the respective operating conditions.
The recommended tire pressure can be found on the Tire and Loading Information placard on the B-pillar. Additionally, a tire pressure
table is attached to the fuel filler flap. The tire
pressure loss warning system can only give
reliable warnings if you have set the correct
tire pressure. If an incorrect tire pressure is
set, these incorrect values will be monitored.
X Also observe the notes in the section on tire
pressures (Y page 354).
X Make sure that the SmartKey is in position 0048
in the ignition lock (Y page 135).
X Press the 0059or0065 button on the steering
wheel to select the Service
Service menu.
X Press the 0063or0064 button to select
Tire Pressure Tire Pressure.
X Press the 0076button.
The Run Flat Indicator Active Press
Run Flat Indicator Active Press
'OK' to Restart
'OK' to Restart message appears in the
multifunction display.
If you wish to confirm the restart:
X Press the 0076button.
The Tire Pressure Now OK?
Tire Pressure Now OK? message
appears in the multifunction display.
X Press the 0063or0064 button to select Yes
Yes.
X Press the 0076button.
The Run Flat Indicator Restarted
Run Flat Indicator Restarted mes-
sage appears in the multifunction display.
After a teach-in period, the tire pressure loss
warning system will monitor the set tire pres-
sures of all four tires.
If you wish to cancel the restart: X Press the 0038button.
or
X When the Tire
TirePressure
Pressure Now
NowOK?
OK?message
appears, press the 0063or0064 button to
select Cancel
Cancel .
X Press the 0076button.
The tire pressure values stored at the last
restart will continue to be monitored. Tire pressure monitor
General notes If a tire pressure monitor is installed, the vehi-
cle's wheels have sensors that monitor the tire
pressures in all four tires. The tire pressure mon-
itor warns you if the pressure drops in one or
more of the tires. The tire pressure monitor only functions if the corresponding sensors are
installed in all wheels. 358
Tire pressureWheels and tires

sudden loss of pressure, bring the vehicle to a
halt by braking carefully. Avoid abrupt steering
movements.
The tire pressure monitor has a yellow warning
lamp in the instrument cluster for indicating
pressure loss or a malfunction. Whether the
warning lamp flashes or lights up indicates
whether a tire pressure is too low or the tire
pressure monitor is malfunctioning:
R if the warning lamp is lit continuously, the tire
pressure on one or more tires is significantly
too low. The tire pressure monitor is not mal- functioning.
R if the warning lamp flashes for approximately
a minute and then remains lit constantly, the
tire pressure monitor is malfunctioning.
In addition to the warning lamp, a message
appears in the multifunction display. Observe
the information on display messages
(Y page 268).
It may take up to ten minutes for a malfunction
of the tire pressure monitor to be indicated. A
malfunction will be indicated by the tire pres-
sure warning lamp flashing for approximately
one minute and then remaining lit. When the
malfunction has been rectified, the tire pressure warning lamp goes out after a few minutes of
driving.
The tire pressure values indicated by the on-
board computer may differ from those meas-
ured at a gas station with a pressure gage. The
tire pressures shown by the on-board computer
refer to those measured at sea level. At high
altitudes, the tire pressure values indicated by a pressure gage are higher than those shown by
the on-board computer. In this case, do not
reduce the tire pressures.
The operation of the tire pressure monitor can
be affected by interference from radio transmit- ting equipment (e.g. radio headphones, two-way
radios) that may be being operated in or near the vehicle.
Checking the tire pressure electroni-
cally X
Make sure that the SmartKey is in position 0048
(Y page 135) in the ignition lock.
X Press the 0059or0065 button on the steering
wheel to select the Serv. Serv.menu. X
Press the 0063or0064 button to select
Tire Pressure Tire Pressure.
X Press 0076.
The current tire pressure of each tire is shown in the multifunction display.
If the vehicle has been parked for longer than
20 minutes, the Tire pressure will be Tire pressure will be
displayed after driving a few minutes
displayed after driving a few minutes
message appears.
After a teach-in process, the tire pressure mon-
itor automatically detects new wheels or new
sensors. As long as a clear allocation of the tire
pressure value to the individual wheels is not
possible, the Tire TirePressure
Pressure Monitor
MonitorActive
Active
display message is shown instead of the tire
pressure display. The tire pressures are already
being monitored.
If an emergency spare wheel is mounted, the
system may continue to show the tire pressure
of the wheel that has been removed for a few
minutes. If this occurs, note that the value dis-
played for the position where the spare wheel is mounted is not the same as the current tire
pressure of the emergency spare wheel.
Tire pressure monitor warning mes-
sages If the tire pressure monitor detects a pressure
loss in one or more tires, a warning message is
shown in the multifunction display. The yellow
tire pressure warning lamp then lights up.
R If the Please Correct Tire Pressure Please Correct Tire Pressure
message appears in the multifunction display,
the tire pressure in at least one tire is too low. The tire pressure must be corrected when the
opportunity arises.
R If the Check Tires Check Tires message appears in the
multifunction display, the tire pressure in at
least one tire has dropped significantly. The
tires must be checked.
R If the Warning Warning Tire
TireMalfunction
Malfunction message
appears in the multifunction display, the tire
pressure in at least one tire has dropped sud-
denly. The tires must be checked.
Be sure to observe the instructions and safety
notes in the display messages in the "Tires" sec-
tion (Y page 268).
If the wheel positions on the vehicle are rotated, the tire pressures may be displayed for the
wrong positions for a short time. This is rectified
after a few minutes of driving, and the tire pres-
sures are displayed for the correct positions. 360
Tire pressureWheels and tires