2019 MERCEDES-BENZ GLE catalytic converter

death or serious bodily injury if the vehicle is
driven, that defect or malfunction has been subject to repair two or more times, and youhave directly notified Mercedes-Benz USA,
LLC in writing of the need for its repair.
(2) the same substantial defect or malfunction of a less serious nature than category (1)
has been subject to repair four or more
times and you have directly notified
Mercedes-Benz in writing of the need for its
repair.
(3) the vehicle is out of service by reason of repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350 Maintenance
USA only:
Always have the Service and Warranty Booklet
with you when you bring the vehicle to an
authorized Mercedes-Benz Center. The service
advisor will record every service for you in the
Service and Warranty Booklet.
Canada only:
Have every service in a qualified specialist work-
shop confirmed in the service report. Roadside Assistance
The Mercedes-Benz Roadside Assistance Pro-
gram offers technical help in the event of a
breakdown. Calls to the toll-free Roadside Assis-
tance Hotline are answered by our agents 24
hours a day, 365 days a year.
1-800 FOR-MERCEDES (1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Program
brochure (USA) or the "Roadside Assistance"
section in the Service and Warranty Booklet
(Canada). You will find both in the vehicle docu-
ment wallet. Change of address or change of own-
ership
In the event of a change of address, please send us the "Notification of Address Change" in the
Service and Warranty Booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800 FOR-MERCEDES (1-800-367-6372) or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in contact-
ing you in a timely manner should the need arise.
If you sell your Mercedes, please leave all liter-
ature in the vehicle so that it is available to the
next owner.
If you have purchased a used car, please send us
the "Notification of Used Car Purchase" in the
Service and Warranty Booklet or simply call the
Mercedes-Benz Customer Assistance Center
(USA) at the hotline number
1-800 FOR-MERCEDES (1-800-367-6372) or
Customer Service (Canada) at 1-800-387-0100. Vehicle operation outside the USA
and Canada
When you are abroad with your vehicle, observe the following points:
R Service facilities or replacement parts may
not be readily available.
R Lead-free fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
can cause damage to the catalytic converter.
R The fuel may have a considerably lower
octane number. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available for
delivery in Europe through our European Deliv-
ery Program. For details, consult an authorized
Mercedes-Benz Center or write to one of the
following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Service and vehicle operation
29Introduction Z

Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation. G
WARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
General notes Vehicles with a gasoline engine:
the catalytic
converter is preheated for up to 30 seconds
after a cold start. The sound of the engine may
change during this time.
Automatic transmission X
Shift the transmission to position 005D
(Y page 144).
The transmission position indicator on the
multifunction display shows 005D
(Y page 145). i
You can start the engine in transmission
position 005Dand 005C.
Starting procedure with the SmartKey X
To start a diesel engine: turn the SmartKey
to position 0048in the ignition lock
(Y page 135).
The 0028 indicator lamp on the instrument
cluster lights up.
X Turn the SmartKey to position 0049in the igni-
tion lock (Y page 135) and release it as soon
as the engine is running.
i Vehicles with a diesel engine:
you can
start the engine without preglow if the engine
is warm.
Using KEYLESS-GO to start the engine The Start/Stop button can be used to start the
vehicle without inserting the SmartKey into the
ignition lock. The Start/Stop button must be
inserted in the ignition lock and the SmartKey
must be in the vehicle. This mode for starting the engine operates independently of the ECO
start/stop automatic engine start function.
X Depress the brake pedal and keep it
depressed.
X Press the Start/Stop button once
(Y page 135).
Vehicles with a gasoline engine: the engine
starts.
Vehicles with a diesel engine: preglow is
activated and the engine starts.
Starting procedure via smartphone Observe the important safety notes on starting
the engine (Y
page 136).
You can also start your engine via your smart-
phone from outside the vehicle. In this case, the previously selected climate control setting is
activated. In this way you can cool or heat the
interior of the vehicle before starting the jour-
ney.
Only start the engine via your smartphone if it is
safe to start and run the engine where your vehi-
cle is parked.
Observe the legal stipulations in the area where your vehicle is parked. Engine start via smart-
phone may be limited to certain countries or
regions. Driving
137Driving an d parking Z

Problem
Possible causes/consequences and
0050
0050Solutions Vehicles with a gasoline
engine:
The engine is not running
smoothly and is misfir-
ing. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic converter
and damage it.
X Have the cause rectified immediately at a qualified specialist work-
shop. The coolant temperature
gage shows a value
above 248 ‡ (120 †). The coolant level is too low. The coolant is too hot and the engine is no
longer being cooled sufficiently.
X Stop as soon as possible and allow the engine and the coolant to
cool down.
X Check the coolant level (Y page 324). Observe the warning notes
as you do so and add coolant if necessary. DYNAMIC SELECT controller
Plug-in hybrid: observe the notes on the
DYNAMIC SELECT controller in the separate
operating instructions.
Use the DYNAMIC SELECT controller to change the drive program. Depending on the drive pro-
gram selected the following vehicle character-
istics will change:
R the drive (engine and transmission manage-
ment)
R the transmission
R the suspension
R the steering
R the availability of the ECO start/stop function
Each time you start the engine with the Smart-
Key or the Start/Stop button, the Comfortdrive
program is activated. For further information
about starting the engine, see (Y page 136).
The Comfort drive program is recommended in
city traffic and stop/start traffic situations. X
All vehicles (except Mercedes-AMG vehi-
cles):
turn DYNAMIC SELECT controller 0043as
many times as necessary until the desired
drive program is selected.
The selected drive program appears in the
multifunction display. After five seconds, this information disappears from the display.
In addition, the current drive program settings
are displayed in the multimedia system dis-
play.
Drive programs available (all vehicles
except Mercedes-AMG vehicles): Individual
Individual settings
Sport
Sporty driving characteris-
tics
Comfort
Comfortable and economi-
cal driving characteristics 142
DYNAMIC SELECT controllerDriving and parking

When checking the oil level:
R
park the vehicle on a level surface.
R the engine should be switched off for approx-
imately five minutes if the engine is at normal
operating temperature.
R if the engine is not at normal operating tem-
perature, e.g. if the engine was only started
briefly, wait about 30 minutes before carrying
out the measurement.
Checking the oil level using the oil dip-
stick Example: vehicles with a gasoline engine
Example: vehicles with a diesel engine
X Pull oil dipstick 0043out of the dipstick tube.
X Wipe off oil dipstick 0043.
X Slowly slide oil dipstick 0043into the guide tube
to the stop, and take it out again.
If the level is between MIN mark 0087and MAX
mark 0044, the oil level is correct.
X If the oil level has dropped to MIN mark 0087or
below, add 1.1 US qt (1.0 liter) engine oil. Adding engine oil H
Environmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful to the environment.
! Use only engine oils and oil filters that are
approved for vehicles with a service system. A list of the engine oils and oil filters that have
been tested and approved in accordance with
Mercedes-Benz Specifications for Service
Products is available at any authorized
Mercedes-Benz Center.
The following cause engine failure or damage
to the exhaust system:
R Use of engine oils and oil filters that have
not been expressly approved for the service
system
R Replacement of engine oil and oil filter after
the replacement interval specified by the
service system has expired
R Use of engine oil additives
! Do not add too much oil. adding too much
engine oil can result in damage to the engine or to the catalytic converter. Have excess
engine oil siphoned off. Example: engine oil cap
X Turn cap 0043counter-clockwise and remove it.
X Add engine oil.
If the oil level is at or below the MIN mark on
the oil dipstick, add 1.1 US qt (1.0 liter) of
engine oil.
X Replace cap 0043on the filler neck and tighten
clockwise.
Ensure that the cap locks into place securely.
X Check the oil level again with the oil dipstick
(Y page 323). Engine compartment
323Maintenance and care Z

G
WARNING
A discharged battery can freeze at temperatures below freezing point. When jump-starting the
vehicle or charging the battery, gases can escape from the battery. There is a risk of an explosion.
Allow the frozen battery to thaw out before charging it or jump-starting.
! Vehicles with a gasoline engine:
avoid repeated and lengthy starting attempts. Otherwise, the
catalytic converter could be damaged by non-combusted fuel.
If the indicator/warning lamps do not light up at low temperatures, it is very likely that the dis-
charged battery has frozen. In this case you may neither jump-start the vehicle nor charge the
battery. The service life of a thawed-out battery may be shorter. The starting characteristics can be
impaired, particularly at low temperatures. Have the thawed-out battery checked at a qualified
specialist workshop.
Do not start the vehicle using a rapid charging device. If your vehicle's battery is discharged, the
engine can be jump-started from another vehicle or from a donor battery using jumper cables.
Observe the following points:
R The battery is not accessible in all vehicles. If the other vehicle's battery is not accessible, jump-
start the vehicle using a donor battery or a jump-starting device.
R Vehicles with a gasoline engine: only jump-start the vehicle when the engine and exhaust
system are cold.
R Do not start the engine if the battery is frozen. Let the battery thaw first.
R Only jump-start from batteries with a 12 V voltage rating.
R Only use jumper cables which have a sufficient cross-section and insulated terminal clamps.
R If the battery is fully discharged, leave the battery that is being used to jump-start connected for
a few minutes before attempting to start. This charges the battery slightly.
R Make sure that the two vehicles do not touch.
Make sure that:
R The jumper cables are not damaged.
R Bare parts of the terminal clamp do not come into contact with other metal parts while the jumper
cables are connected to the battery.
R The jumper cables cannot come into contact with parts that can move when the engine is running,
such as the V-belt pulley or the fan.
X Secure the vehicle by applying the electric parking brake.
X Shift the transmission to position 005D.
X Make sure that the ignition is switched off. All indicator lamps in the instrument cluster must be
off. When using the SmartKey, turn the SmartKey to position 0092in the ignition lock and remove it
(Y page 135).
X Switch off all electrical consumers, e.g. rear window defroster, lighting, etc.
X Open the hood.
i Right-hand-drive vehicle:
the jump-starting connection points may be located on the other
side of the vehicle. 344
Jump-startingBreakdown assistance

Additives
!
Only use DEF in accordance with ISO
22241. Do not use additives with DEF and do not dilute DEF with water. This may destroy
the BlueTEC exhaust gas aftertreatment sys-
tem.
Purity !
Impurities in DEF (e.g. due to other service
products, cleaning agents or dust) lead to:
R increased emission values
R damage to the catalytic converter
R engine damage
R malfunctions in the BlueTEC exhaust gas
aftertreatment system
Assuring the purity of DEF is particularly impor- tant with respect to avoiding malfunctions in theBlueTEC exhaust gas aftertreatment system.
If DEF is pumped out of the DEF tank, e.g. during repair work, it must not be returned to the tank.
The purity of the fluid can no longer be guaran-
teed.
Filling capacities Model Total capacity
All models
8.5 US gal
(32.0 l) Engine oil
General notes !
Do not use engine oil or an oil filter with
specifications deviating from those expressly
required for the prescribed service intervals. Do not change the engine oil or oil filter in
order to set replacement intervals longer than
those prescribed. This could otherwise causedamage to the engine or exhaust gas after-
treatment.
Follow the instructions on the service interval
display for changing the engine oil. This could otherwise cause damage to the engine or
exhaust gas aftertreatment.
When handling engine oil, observe the important safety notes on service products (Y page 383).
The engine oils are matched to the performance
of Mercedes-Benz engines and service intervals.
You should therefore only use engine oils and oil
filters that are approved for vehicles with main- tenance systems.
For a list of approved engine oils and oil filters,
consult an authorized Mercedes-Benz Center.
Alternatively, visit the website
http://bevo.mercedes-benz.com.
The table shows which engine oils have been
approved for your vehicle. Gasoline engines MB-Freigabe or
MB-Approval All models
229.5, 229.6
Mercedes
‑AMG vehicles 229.5
Diesel engines MB-Freigabe or
MB-Approval All models
229.52
Mercedes-AMG vehicles:
only use SAE 0W-40
or SAE 5W-40 engine oils.
i MB approval is indicated on the oil contain-
ers.
Filling capacities The following values refer to an engine oil
change, including the oil filter.
Model Capacity
GLE 300 d 4MATIC
6.9 US qt
(6.5l) GLE 350 d 4MATIC
8.5 US qt (8.0
l) Mercedes-AMG
GLE 43 4MATIC
7.4 US qt (7.0
l) Service products and filling capacities
387Technical data Z