2019 MERCEDES-BENZ GLE ignition

The red
0049(USA only) or 0024(Canada
only) indicator lamp in the instrument cluster
remains on.
X Depress the accelerator pedal.
X As soon as the vehicle/trailer combination is
held by the driving force of the engine, release lever 0043.
the electric parking brake is released.
The red 0049(USA only) or 0024(Canada
only) indicator lamp in the instrument cluster
goes out.
Hill start assist Hill start assist helps you when pulling away
forward or in reverse on an uphill gradient. It
holds the vehicle for a short time after you have removed your foot from the brake pedal. This
gives you enough time to move your foot from
the brake pedal to the accelerator pedal and to
depress it before the vehicle begins to roll. G
WARNING
After a short time, hill start assist will no lon-
ger brake your vehicle and it could roll away.
There is a risk of an accident and injury.
Therefore, quickly move your foot from the
brake pedal to the accelerator pedal. Never
leave the vehicle when it is held by hill start
assist.
Hill start assist is not active if:
R you are pulling away on a level road or on a
downhill gradient.
R the transmission is in position 005C.
R the electric parking brake is applied.
R ESP ®
is malfunctioning. ECO start/stop function
Introduction Plug-in hybrid:
observe the notes on the ECO
start/stop function in the separate operating
instructions.
The ECO start/stop function switches the
engine off automatically if the vehicle is stopped
under certain conditions.
The engine starts automatically when the driver
wants to pull away again. The ECO start/stop function thereby helps you to reduce the fuel
consumption and emissions of your vehicle.
Important safety notes G
WARNING
If the engine is switched off automatically and you exit the vehicle, the engine is restarted
automatically. The vehicle may begin moving. There is a risk of accident and injury.
If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away.
General notes 0043
ECO start/stop display
The ECO start/stop function is activated when-
ever you start the engine using the SmartKey or the Start/Stop button.
If the engine has been switched off automati-
cally by the ECO start/stop function, the 00D6
ECO symbol is shown in the multifunction dis-
play.
Mercedes-AMG vehicles: the ECO start/stop
function is only available in drive programs
Comfort andSlippery .
Automatic engine switch-off If the vehicle is braked to a standstill with the
transmission in
005Bor005C, the ECO start/stop
function will switch off the engine automatically.
The ECO start/stop function is operational
when:
R the indicator lamp in the ECO button is lit
green
R the Sport Plus drive program is not selected
(Mercedes-AMG GLE 43 4MATIC)
R the Sport Plus orSport drive program is not
selected (Mercedes-AMG vehicles)
R no Off-road program has been selected Driving
139Driving and parking Z

Mercedes-AMG vehicles
X
To deactivate: in theComfort drive pro-
gram, press ECO button 0043.
or X
Activate manual gearshifting (Y page 147).
or
X Switch to the Sport PlusorSport drive pro-
gram (Y page 142).
Indicator lamp 0044goes out.
X To activate: press ECO button 0043.
Indicator lamp 0044lights up. When the
Sport Plus orSport drive program is activa-
ted, the automatic transmission switches to
the Comfort drive program.
If indicator lamp 0044is off, the ECO start/stop
function has been deactivated manually or as
the result of a malfunction. Problems with the engine
Problem
Possible causes/consequences and
0050 0050Solutions The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
Before attempting to start the engine again:
X Turn the SmartKey in the ignition lock back to position 0092.
or X Press the Start/Stop button repeatedly until all indicator lamps in
the instrument cluster go out.
X Try to start the engine again (Y page 136). Avoid excessively long
and frequent attempts to start the engine as these will drain the
battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged.
X Jump-start the vehicle (Y page 343).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X Allow the starter motor to cool down for approximately two minutes.
X Try to start the engine again.
If the engine still does not start: X Consult a qualified specialist workshop. Driving
141Driving and parking Z

005C
Neutral
005B Drive
The DIRECT SELECT lever is on the right of the
steering column.
The DIRECT SELECT lever always returns to its
original position. The current transmission posi- tion 005D,005E,005Cor005B is shown on the trans-
mission position display on the multifunction
display (Y page 145).
Engaging park position P !
If the engine speed is too high or the vehicle
is coasting, do not shift the automatic trans-
mission directly from 005Bto005E, from 005Eto005B
or directly to 005D. Otherwise, the automatic
transmission may be damaged.
X Push the DIRECT SELECT lever switch in the
direction of arrow 005D.
Engaging park position P automatically Park position
005Dis automatically engaged if:
R you switch off the engine using the SmartKey
and remove the SmartKey
R you switch off the engine using the SmartKey
or using the Start/Stop button and open the
driver's door or front-passenger door
R you open the driver's door when the vehicle is
stationary or when driving at a very low speed
and the transmission is in position 005Bor005E
Under certain conditions, the automatic trans-
mission will shift automatically to transmission
position 005Dif the HOLD function or Active Dis-
tance Assist DISTRONIC is activated. Observe
the information on the HOLD function
(Y page 183) and on Active Distance Assist
DISTRONIC (Y page 174).
Engaging reverse gear R !
Only move the automatic transmission to
005E when the vehicle is stationary.
X If the transmission is in position 005Bor005C:
push the DIRECT SELECT lever up past the
first point of resistance.
X If the transmission is in position 005D: depress
the brake pedal and push the DIRECT SELECT lever up past the first point of resistance. Shifting to neutral N G
WARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
X If the transmission is in position 005Bor005E:
push the DIRECT SELECT lever up or down to the first point of resistance.
X If the transmission is in position 005D: depress
the brake pedal and push the DIRECT SELECT
lever up or down to the first point of resist-
ance.
If you switch the engine off with the transmis-
sion in position 005Eor005B, the automatic trans-
mission shifts to 005Cautomatically.
With the SmartKey: if you then open the driv-
er's door or the front-passenger door or remove
the SmartKey from the ignition lock, the auto-
matic transmission shifts to 005Dautomatically.
With the Start/Stop button: if you then open
the driver's door or the front-passenger door,
the automatic transmission shifts automatically to 005D.
If you want the automatic transmission to
remain in neutral 005C, e.g. when having the vehi-
cle cleaned in an automatic, tow-through car
wash: 144
Automatic transmissionDriving and parking

With the SmartKey:
X Switch on the ignition.
X Depress the brake pedal and keep it
depressed.
X Shift to neutral 005C.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the SmartKey
in the ignition lock.
With the Start/Stop button: X Remove the Start/Stop button from the igni-
tion lock.
X Insert the SmartKey into the ignition lock.
X Switch on the ignition.
X Depress the brake pedal and keep it
depressed.
X Shift to neutral 005C.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the SmartKey
in the ignition lock.
Engaging drive position D X
If the transmission is in position 005Eor005C:
push the DIRECT SELECT lever down past the first point of resistance.
X If the transmission is in position 005D: depress
the brake pedal and push the DIRECT SELECT lever down past the first point of resistance. Transmission position and drive pro-
gram display
The current transmission position and drive pro-
gram appear in the multifunction display. 0043
Transmission position
0044 Gear
0087 Drive program The arrows in the transmission position display
show how and into which transmission positions
you can shift using the DIRECT SELECT lever.
If the transmission position display on the mul-
tifunction display is not working, you should pull away carefully to check whether the desired
transmission position is engaged. Ideally, you
should select transmission position 005B. Transmission positions
0045 Park position
Only shift the transmission into posi-
tion 005D(Ypage 156) when the vehi-
cle is stationary. The parking lock
should not be used as a brake when
parking. Always apply the electronic
parking brake in addition to the park-
ing lock in order to secure the vehi-
cle.
In the event of a malfunction of the
vehicle's electronics, the transmis-
sion may lock in position 005D. Have
the vehicle electronics checked
immediately at a qualified specialist
workshop.
Park position 005Dis automatically
engaged if:
R you switch off the engine using the
SmartKey and remove the Smart-
Key
R you switch off the engine using the
SmartKey or using the Start/Stop
button and open the driver's door
or front-passenger door
R you open the driver's door when
the vehicle is stationary or when
driving at a very low speed and the
transmission is in position 005Bor
005E 0046 Reverse gear
Shift the transmission into position
005E only when the vehicle is station-
ary. Automatic transmission
145Driving and parking Z

Problems with the transmission
Problem
Possible causes/consequences and
0050
0050Solutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist workshop
immediately. 7G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position 005D.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position 005Bor005E.
If 005B is selected, the transmission shifts to secondgear; if005Eis
selected, the transmission shifts to reverse gear.
X Have the transmission checked at a qualified specialist workshop
immediately. 9G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is only partly possible to engage the gears, or the transmission is in
position 005C.
X Stop the vehicle.
X Shift the transmission to position 005D.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position 005Bor005E.
X Have the transmission checked at a qualified specialist workshop
immediately. Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
! Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged. Contact a qualified specialist workshop for a
performance test.
! Because ESP ®
is an automatic system, the
engine and ignition must be switched off
(SmartKey in position 0or 1or Start/Stop
button in position 0or 1) when the electric
parking brake is being tested on a brake dyna-
mometer (maximum 10 seconds).
Braking triggered automatically by ESP ®
may
seriously damage the brake system. !
Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. Risk of fire and
explosion by improper handling of fuel.
You must avoid fire, open flames, smoking
and creating sparks. Switch off the ignition
before refueling and, if present, switch off the auxiliary heating. 150
RefuelingDriving and parking

G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
R Wash away fuel from skin immediately
using soap and water.
R If fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay.
R If fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing.
R Immediately change out of clothing which
has come into contact with fuel. G
WARNING
Electrostatic charge can cause sparks and
thereby ignite fuel vapors. There is a risk of
fire and explosion.
Before you open the fuel filler cap or take hold of the pump nozzle, touch the metallic vehicle
body. This discharges any electrostatic
charge that may have built up.
Do not get into the vehicle again during the
refueling process. Otherwise, electrostatic
charge could build up again. G
WARNING
Vehicles with a diesel engine:
If you mix diesel fuel with gasoline, the flash
point is lower than that of pure diesel fuel.
When the engine is running, exhaust system
components could overheat without being
noticed. There is a risk of fire.
Never refuel with gasoline. Never mix gasoline with diesel fuel.
! Do not use gasoline to refuel vehicles with a
diesel engine. Do not switch on the ignition if you accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel system.
Even small amounts of the wrong fuel could
result in damage to the fuel system and the
engine. The repair costs are high. Notify a
qualified specialist workshop and have the
fuel tank and fuel lines drained completely.
! Do not use diesel to refuel vehicles with a
gasoline engine. Do not switch on the ignition if you accidentally refuel with the wrong fuel.
Otherwise, the fuel will enter the fuel system. Even small amounts of the wrong fuel could
result in damage to the fuel system and the
engine. Notify a qualified specialist workshop
and have the fuel tank and fuel lines drained
completely.
! Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when adding fuel from a fuel can.
The fuel lines and/or the fuel injection system could otherwise be blocked by particles fromthe fuel can.
Do not get into the vehicle again during the refu-
eling process. Otherwise, electrostatic charge
could build up again.
If you overfill the fuel tank, fuel could spray out
when the fuel pump nozzle is removed.
i Flexible Fuel vehicles can be recognized by
the Ethanol up to E85 sticker on the inside of
the fuel filler flap. Please note that the warn-
ings about the risk of fire, explosion or injury
also refer to Flexible Fuel vehicles.
For further information on fuel and fuel quality
(Y page 384). Refueling
General information Pay attention to the important safety notes
(Y
page 150).
If you unlock/lock the vehicle from the outside,
the fuel filler flap also unlocks/locks.
The position of the fuel filler cap is displayed in
the instrument cluster 00B6. The arrow next to
the filling pump indicates the side of the vehicle. Refueling
151Driving and parking Z

Preparing to refuel
X
Switch off the engine.
X Remove the SmartKey from the ignition lock.
or, on vehicles with KEYLESS‑GO:
X Open the driver's door.
The vehicle electronics now have status 005A.
This is the same as the SmartKey having been removed.
The driver’s door can be closed again.
Opening the fuel filler flap 0043
Opens the fuel filler flap
0044 Insert the fuel filler cap
0087 Instruction label for fuel type to be refueled
0085 Tire pressure table
X Press the fuel filler flap in the direction of
arrow 0043.
The fuel filler flap swings up.
X Turn the fuel filler cap counterclockwise and
remove it.
X Insert the fuel filler cap into the holder
bracket on the inside of the filler flap in the
direction of arrow 0044. X
Completely insert the filler neck of the fuel
pump nozzle into the tank, hook in place and
refuel.
X Only fill the tank until the pump nozzle
switches off.
Do not add any more fuel after the pump stops
filling for the first time. Otherwise, fuel may
leak out.
Vehicles with a diesel engine: the filler neck is
designed for refueling at diesel filling pumps.
Closing the fuel filler flap X
Replace the cap on the filler neck and turn
clockwise until it engages audibly.
X Close the fuel filler flap.
Close the fuel filler flap before locking the vehi-
cle.
If you drive at speeds above 1 mph (2 km/h)
with the fuel filler flap open, the Fuel Filler Fuel Filler
Flap Open
Flap Open message is shown in the multifunc-
tion display.
If you are driving with the fuel filler cap open, the
00B6 reserve fuel warning lamp flashes. A mes-
sage appears in the multifunction display
(Y page 259).
In addition, the 00B9Check Engine warning
lamp may light up (Y page 283).
i For further information on warning and indi-
cator lamps in the instrument cluster, see
(Y page 283). 152
RefuelingDriving and parking

Problems with fuel and the fuel tank
Problem
Possible causes/consequences and
0050
0050Solutions Fuel is leaking from the
vehicle.
G
WARNING
The fuel line or the fuel tank is faulty.
Risk of explosion or fire. X Apply the electric parking brake.
X Switch off the engine.
X Remove the SmartKey from the ignition lock.
or, in vehicles with KEYLESS-GO start-function or KEYLESS ‑GO
X Open the driver's door.
The vehicle electronics are now in key position 0092. This is the same
as the SmartKey having been removed.
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The engine does not
start. The fuel tank of a vehicle with a diesel engine has been run completely
dry.
X Refuel the vehicle with at least 5.3 US qt (5 liters) of diesel.
X Turn the ignition on for approximately ten seconds (Y page 135).
X Start the engine continuously for up to ten seconds until it runs
smoothly.
If the engine does not start:
X Turn the ignition on again for approximately ten seconds
(Y page 135).
X Start the engine again continuously for up to ten seconds until it
runs smoothly.
If the engine does not start after three attempts:
X Consult a qualified specialist workshop. The fuel filler flap cannot
be opened. The fuel filler flap is not unlocked.
X Unlock the vehicle (Y page 77). The SmartKey battery is discharged or nearly discharged.
X Unlock the vehicle using the mechanical key (Y page 79). The fuel filler flap is unlocked, but the opening mechanism is jammed.
X Consult a qualified specialist workshop. DEF (BlueTEC vehicles only)
General notes To function properly, BlueTEC exhaust gas after-
treatment must be operated with the reducing
agent DEF. Adding DEF is one of the tasks per-
formed during maintenance. When the supply of DEF is almost used up, the
Check Additive See Operator's Manual
Check Additive See Operator's Manual
message is shown in the multifunction display.
If you drive the vehicle faster than 10 mph
(16 km/h), the Check Additive See Opera‐ Check Additive See Opera‐
tor's Manual
tor's Manual message goes out after approx-
imately one minute. Refueling
153Driving and parking Z