
Problems with the transmission
Problem
Possible causes/consequences and
0050
0050Solutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist workshop
immediately. 7G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position 005D.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position 005Bor005E.
If 005B is selected, the transmission shifts to secondgear; if005Eis
selected, the transmission shifts to reverse gear.
X Have the transmission checked at a qualified specialist workshop
immediately. 9G-TRONIC:
The acceleration ability
is deteriorating.
The transmission no lon-
ger changes gear. The transmission is in emergency mode.
It is only partly possible to engage the gears, or the transmission is in
position 005C.
X Stop the vehicle.
X Shift the transmission to position 005D.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position 005Bor005E.
X Have the transmission checked at a qualified specialist workshop
immediately. Transfer case
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans-
mitted to both axles.
! Performance tests may only be carried out
on a 2-axle dynamometer. The brake system
or transfer case could otherwise be damaged. Contact a qualified specialist workshop for a
performance test.
! Because ESP ®
is an automatic system, the
engine and ignition must be switched off
(SmartKey in position 0or 1or Start/Stop
button in position 0or 1) when the electric
parking brake is being tested on a brake dyna-
mometer (maximum 10 seconds).
Braking triggered automatically by ESP ®
may
seriously damage the brake system. !
Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as
doing so will damage the transmission. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. Risk of fire and
explosion by improper handling of fuel.
You must avoid fire, open flames, smoking
and creating sparks. Switch off the ignition
before refueling and, if present, switch off the auxiliary heating. 150
RefuelingDriving and parking

Preparing to refuel
X
Switch off the engine.
X Remove the SmartKey from the ignition lock.
or, on vehicles with KEYLESS‑GO:
X Open the driver's door.
The vehicle electronics now have status 005A.
This is the same as the SmartKey having been removed.
The driver’s door can be closed again.
Opening the fuel filler flap 0043
Opens the fuel filler flap
0044 Insert the fuel filler cap
0087 Instruction label for fuel type to be refueled
0085 Tire pressure table
X Press the fuel filler flap in the direction of
arrow 0043.
The fuel filler flap swings up.
X Turn the fuel filler cap counterclockwise and
remove it.
X Insert the fuel filler cap into the holder
bracket on the inside of the filler flap in the
direction of arrow 0044. X
Completely insert the filler neck of the fuel
pump nozzle into the tank, hook in place and
refuel.
X Only fill the tank until the pump nozzle
switches off.
Do not add any more fuel after the pump stops
filling for the first time. Otherwise, fuel may
leak out.
Vehicles with a diesel engine: the filler neck is
designed for refueling at diesel filling pumps.
Closing the fuel filler flap X
Replace the cap on the filler neck and turn
clockwise until it engages audibly.
X Close the fuel filler flap.
Close the fuel filler flap before locking the vehi-
cle.
If you drive at speeds above 1 mph (2 km/h)
with the fuel filler flap open, the Fuel Filler Fuel Filler
Flap Open
Flap Open message is shown in the multifunc-
tion display.
If you are driving with the fuel filler cap open, the
00B6 reserve fuel warning lamp flashes. A mes-
sage appears in the multifunction display
(Y page 259).
In addition, the 00B9Check Engine warning
lamp may light up (Y page 283).
i For further information on warning and indi-
cator lamps in the instrument cluster, see
(Y page 283). 152
RefuelingDriving and parking

Problems with fuel and the fuel tank
Problem
Possible causes/consequences and
0050
0050Solutions Fuel is leaking from the
vehicle.
G
WARNING
The fuel line or the fuel tank is faulty.
Risk of explosion or fire. X Apply the electric parking brake.
X Switch off the engine.
X Remove the SmartKey from the ignition lock.
or, in vehicles with KEYLESS-GO start-function or KEYLESS ‑GO
X Open the driver's door.
The vehicle electronics are now in key position 0092. This is the same
as the SmartKey having been removed.
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The engine does not
start. The fuel tank of a vehicle with a diesel engine has been run completely
dry.
X Refuel the vehicle with at least 5.3 US qt (5 liters) of diesel.
X Turn the ignition on for approximately ten seconds (Y page 135).
X Start the engine continuously for up to ten seconds until it runs
smoothly.
If the engine does not start:
X Turn the ignition on again for approximately ten seconds
(Y page 135).
X Start the engine again continuously for up to ten seconds until it
runs smoothly.
If the engine does not start after three attempts:
X Consult a qualified specialist workshop. The fuel filler flap cannot
be opened. The fuel filler flap is not unlocked.
X Unlock the vehicle (Y page 77). The SmartKey battery is discharged or nearly discharged.
X Unlock the vehicle using the mechanical key (Y page 79). The fuel filler flap is unlocked, but the opening mechanism is jammed.
X Consult a qualified specialist workshop. DEF (BlueTEC vehicles only)
General notes To function properly, BlueTEC exhaust gas after-
treatment must be operated with the reducing
agent DEF. Adding DEF is one of the tasks per-
formed during maintenance. When the supply of DEF is almost used up, the
Check Additive See Operator's Manual
Check Additive See Operator's Manual
message is shown in the multifunction display.
If you drive the vehicle faster than 10 mph
(16 km/h), the Check Additive See Opera‐ Check Additive See Opera‐
tor's Manual
tor's Manual message goes out after approx-
imately one minute. Refueling
153Driving and parking Z

This helps you to avoid overheating the
brakes and wearing them out excessively.
When you take advantage of engine braking, a
drive wheel may not turn for some time, e.g.
on a slippery road surface. This could cause
damage to the drive train. This type of damage is not covered by the Mercedes-Benz war-
ranty.
Do not depress the brake pedal continuously
while the vehicle is in motion, e.g. causing the
brakes to rub by constantly applying light pres-
sure to the pedal. This results in excessive and
premature wear to the brake pads.
Use the left-hand steering wheel paddle shifter
to shift into a lower gear in good time on long
and steep downhill gradients. This is especially
important if the vehicle is laden.
This also applies if you have activated cruise
control, the limiter or Active Distance Assist
DISTRONIC.
This will use the braking effect of the engine, so
that less braking will be required to maintain the
speed. This relieves the load on the brake sys-
tem and prevents the brakes from overheating
and wearing too quickly.
Heavy and light loads G
WARNING
If you rest your foot on the brake pedal while
driving, the braking system can overheat. This increases the stopping distance and can even
cause the braking system to fail. There is a
risk of an accident.
Never use the brake pedal as a footrest. Never
depress the brake pedal and the accelerator
pedal at the same time.
! Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately. Drive on for a short while. This allows the airflow to
cool the brakes more quickly.
Wet roads If you have driven for a long time in heavy rain
without braking, there may be a delayed reac-
tion from the brakes when braking for the first time. This may also occur after the vehicle has
been washed or driven through deep water.
You then have to depress the brake pedal more
firmly. Maintain a greater distance from the
vehicle in front.
After driving on a wet road or having the vehicle
washed, brake firmly while paying attention to
the traffic conditions. This will warm up the
brake discs, thereby drying them more quickly
and protecting them against corrosion.
Limited braking performance on salt-
treated roads If you drive on salted roads, a layer of salt resi-
due may form on the brake discs and brake
pads. This can result in a significantly longer
braking distance.
R Brake occasionally to remove any possible
salt residue. Make sure that you do not
endanger other road users when doing so.
R Carefully depress the brake pedal and the
beginning and end of a journey.
R Maintain a greater distance to the vehicle
ahead.
Servicing the brakes !
The brake fluid level may be too low, if:
R if the red brake warning lamp lights up in
the instrument cluster and
R you hear a warning tone while the engine is
running
Observe additional warning messages in the
multifunction display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked immediately.
Consult a qualified specialist workshop to
arrange this.
! A function or performance test should only
be carried out on a 2-axle dynamometer. If
you wish to operate the vehicle on such a
dynamometer, please consult a qualified spe- cialist workshop in advance. You could oth-
erwise damage the drive train or the brake
system.
! Because ESP ®
is an automatic system, the
engine and ignition must be switched off
(SmartKey in position 0or 1or Start/Stop
button in position 0or 1) when the electric 162
Driving tipsDriving and parking

parking brake is being tested on a brake dyna-
mometer (maximum 10 seconds).
Braking triggered automatically by ESP ®
may
seriously damage the brake system.
All checks and maintenance work on the brake
system must be carried out at a qualified spe-
cialist workshop.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop.
If the brake system has only been subject to
moderate loads, you should test the functional-
ity of your brakes at regular intervals. To do so,
depress the brake pedal firmly when driving at a high speed. This improves the grip of the brake
pads.
You can find a description of Brake Assist (BAS)
on (Y page 67) or of BAS PLUS on (Y page 72).
Mercedes-Benz recommends that you only have
brake pads/linings installed on your vehicle
which have been approved for Mercedes-Benz
vehicles or which correspond to an equivalent
quality standard. Brake pads/linings which have not been approved for Mercedes-Benz vehicles
or which are not of an equivalent quality could
affect your vehicle's operating safety.
Mercedes-Benz recommends that you only use
brake fluid that has been specially approved for your vehicle by Mercedes-Benz, or which corre-
sponds to an equivalent quality standard. Brake fluid which has not been approved for
Mercedes-Benz vehicles or which is not of an
equivalent quality could affect your vehicle's
operating safety.
High-performance brake system
(Mercedes-AMG vehicles) The high-performance brake system is designed
for heavy loads. This may lead to noise when
braking. This will depend on:
R Speed
R Braking force
R Environmental conditions, such as tempera-
ture and humidity
The wear of individual components of the brake system, such as the brake pads/linings or brake discs, depends on the individual driving style
and operating conditions.
For this reason, it is impossible to state a mile-
age that will be valid under all circumstances. An
aggressive driving style will lead to high wear. You can obtain further information about this
from your authorized Mercedes-Benz Center.
New and replaced brake pads and discs only
reach their optimum braking effect after several
hundred kilometers of driving. Compensate for
this by applying greater force to the brake pedal. Keep this in mind, and adapt your driving and
braking accordingly during this break-in period.
Excessive heavy braking results in correspond-
ingly high brake wear. Observe the 0026brake
wear warning lamp in the instrument cluster and
note any brake status messages in the multi-
function display. Especially for high perform-
ance driving, it is important to maintain and have
the brake system checked regularly. Driving on wet roads
Hydroplaning If water has accumulated to a certain depth on
the road surface, there is a danger of hydro-
planing occurring, even if:
R you drive at low speeds
R the tires have adequate tread depth
For this reason, in the event of heavy rain or in
conditions in which hydroplaning may occur,
you must drive in the following manner:
R lower your speed
R avoid ruts
R avoid sudden steering movements
R brake carefully
Driving on flooded roads !
Do not drive through flooded areas. Check
the depth of any water before driving through
it. Drive slowly through standing water. Oth-
erwise, water could enter the vehicle interior
or engine compartment. It can then damage
the engine's or automatic transmission's
electronic components. It can also be sucked
in by the engine's air intake connection and
cause engine damage.
i Vehicles with the AIRMATIC Package:
select the raised vehicle level before driving
through a body of water. Driving tips
163Driving and parking Z

Familiarize yourself with the characteristics of
your vehicle and the gear shift operation before
driving through difficult terrain.
The following driving systems are specially
adapted to off-road driving:
R The Off-road drive program (vehicles without
Off-Road Engineering package)
(Y page 215)
R Off-road andOff-road Plus drive programs
(vehicles with Off-Road Engineering package) (Y page 216)
R LOW RANGE off-road gear (vehicles with the
Off-Road Engineering package)
(Y page 217)
R Differential lock (vehicles with the Off-Road
Engineering package) (Y page 217)
R Off-road ABS (Y page 67)
R Off-road 4ETS (Y page 70)
R Off-road ESP ®
(Y page 72)
R AIRMATIC package (vehicle level)
(Y page 183)
R DSR (Downhill Speed Regulation)
(Y page 214)
Observe the following notes:
R Stop the vehicle before starting to drive along
an off-road route. If necessary, select the off- road program (Y page 216) or shift to the
LOW RANGE off-road gear (Y page 217).
R Select a vehicle level that is suitable for the
terrain. To avoid damaging the vehicle, make
sure there is always sufficient ground clear-
ance.
R Check that items of luggage and loads are
stowed safely and are well secured
(Y page 299).
R Always keep the engine running and in gear
when driving on a downhill gradient. Activate
DSR (Y page 214).
R Always keep the engine running and in gear
when driving down an incline.
R Adapt your speed to the terrain. The rougher,
steeper or more ruts on the terrain, the slower your speed should be.
R Do not jump with the vehicle as this will inter-
rupt the vehicle's propulsion.
R Drive with extreme care on unfamiliar off-road
routes where visibility is poor. For safety rea- sons, get out of the vehicle first and survey
the off-road route. R
Look out for obstacles, such as rocks, holes,
tree stumps and furrows.
R Take care when turning on an uphill or down-
hill slope or when driving across a slope. The
vehicle could otherwise tip over.
R Always keep the doors, the tailgate, the side
windows and the sliding sunroof closed while
the vehicle is in motion.
R Do not shift the automatic transmission to
position 005C.
R Observe the notes on off-road fording
(Y page 164).
i Information about retrofitting special all-ter-
rain tires is available from any qualified spe-
cialist workshop.
i Do not use the HOLD function when driving
off-road, on steep uphill or downhill gradients
or on slippery or loose surfaces. The HOLD
function cannot hold the vehicle on such sur- faces.
Checklist before driving off-road !
If the engine oil warning lamp lights up while
the vehicle is in motion, stop the vehicle in a
safe place as soon as possible. Check the
engine oil level. The engine oil warning lamp
warning must not be ignored. Continuing the
journey while the symbol is displayed could
lead to engine damage.
X Engine oil level: check the engine oil level
and add oil if necessary.
When driving on steep gradients, the engine
oil level must be sufficiently high to ensure a
correct oil supply in the vehicle.
X DEF tank (BlueTEC vehicles): check the
level and add if necessary (Y page 153).
X Tire-changing tool kit: check that the jack is
working and make sure you have the lug
wrench, a robust tow cable and a folding
spade in the vehicle.
X Wheels and tires: check the tread depth and
pressure of the tires.
X Check for damage and remove any foreign
objects, e.g. small stones, from the wheels/
tires.
X Replace any missing valve caps.
X Replace dented or damaged wheels.
X Rims: dented or bent rims can result in a loss
of tire pressure and damage the tire bead. 166
Driving tipsDriving and parking

Before driving off-road, check the wheels and
replace them if necessary.
Checklist after driving off-road !
If you detect damage to the vehicle after
driving off-road, have the vehicle checked
immediately at a qualified specialist work-
shop.
Driving over rough terrain places greater
demands on your vehicle than driving on normal
roads. After driving off-road, check the vehicle.
This allows you to detect damage promptly and reduce the risk of an accident to yourself and
other road users.
X If the Offroad orOffroad Plus drive program
is selected: select the Individual,Sport,
Comfort orSlippery drive program
(Y page 142).
X Deactivate the LOW RANGE off-road gear
(Y page 217).
X Deactivate DSR (Y page 214).
X Lower the vehicle level again to a level suita-
ble to the road conditions, e.g. to the normal
level.
X Clean the headlamps and rear lights and
check for damage.
X Clean the front and rear license plates.
X Clean the wheels and tires with a water jet
and remove any foreign objects.
X Clean the wheels, wheel housings and the
vehicle underside with a water jet; check for
any foreign objects and damage.
X Check whether twigs or other parts of plants
have become trapped. These increase the risk of fire and can damage fuel pipes, brake
hoses or the rubber bellows of the axle joints
and propeller shafts.
X After the trip, examine without fail the entire
undercarriage, wheels, tires, brakes, body-
work structure, steering, chassis and exhaust system for damage.
X After driving for extended periods across
sand, mud, gravel, water or in similarly dirty
conditions, have the brake discs, wheels,
brake pads/linings and axle joints checked
and cleaned.
X If you detect strong vibrations after off-road
travel, check for foreign objects in the wheels
and drive train and remove them if necessary.
Foreign objects can disturb the balance and
cause vibrations. Driving on sand Observe the following rules when driving on
sand:
R Select the Offroaddrive program (vehicles
with Off-road Engineering Package)
(Y page 216).
R Select the Offroaddrive program (vehicles
without Off-road Engineering Package)
(Y page 215).
R Select a higher vehicle level.
R Avoid high engine speeds.
R Use the left-hand steering wheel paddle
shifter to shift to a lower gear appropriate to
the terrain.
R Drive quickly to overcome the rolling resist-
ance. Otherwise the vehicle's wheels could
become stuck in loose ground.
R Drive in the tracks of other vehicles if possi-
ble. Make sure that:
- the tire ruts are not too deep
- the sand is sufficiently firm
- the ground clearance of the vehicle is suf-
ficient.
Tire ruts and gravel roads !
Check that the ruts are not too deep and
that your vehicle has sufficient clearance.
Otherwise, your vehicle could be damaged or bottom out and get stuck.
Observe the following rules when driving along
ruts in off-road terrain or on roads with loose
gravel: R Select the Offroaddrive program (vehicles
with Off-road Engineering Package)
(Y page 216).
R Select the Offroaddrive program (vehicles
without Off-road Engineering Package)
(Y page 215).
R Select a higher vehicle level.
R Avoid high engine speeds.
R Shift to a lower gear using the left-hand steer-
ing wheel paddle shifter.
R Drive slowly.
R Where ruts are too deep, drive with the
wheels of one side on the center grassy area,
if possible. Driving tips
167Driving and parking Z

Driving over obstacles
!
Obstacles could damage the floor of the
vehicle or components of the chassis. Ask
passengers for guidance when driving over
large obstacles. The passenger should always
keep a safe distance from the vehicle when
doing so in order to avoid injury as a result of unexpected vehicle movements. After driving
off-road or over obstacles, check the vehicle
for possible damage, especially to the under- body and the components of the chassis. Observe the following rules when driving over
tree stumps, large stones and other obstacles:
R Select the Offroaddrive program (vehicles
with Off-road Engineering Package)
(Y page 216).
R Select the Offroaddrive program (vehicles
without Off-road Engineering Package)
(Y page 215).
R Select LOW RANGE offroad gear (vehicles
with Off-Road Engineering package)
(Y page 217)
R Raise the vehicle level.
R Avoid high engine speeds.
R Shift to a lower gear using the left-hand steer-
ing wheel paddle shifter.
R Drive very slowly.
R Drive straight over the center of obstacles. Traveling uphill
Approach/departure angle G
WARNING
If you drive on a steep incline at an angle or
turn when driving on an incline, the vehicle could slip sideways, tip and rollover. There is a
risk of an accident.
Always drive on a steep incline in the line of
fall (straight up or down) and do not turn the
vehicle.
R Observe the rules on off-road driving.
R Do not drive at an angle on slopes, inclines or
gradients, but instead follow the direct line of
fall.
R When driving down an incline, make use of the
engine's braking effect. Observe the engine
speed; do not overrev the engine.
R Select the Offroaddrive program (vehicles
with Off-road Engineering Package)
(Y page 216).
R Select the Offroaddrive program (vehicles
without Off-road Engineering Package)
(Y page 215).
R Before driving on extreme uphill and downhill
gradients, select the LOW RANGE offroad
gear (vehicles with Off-road Engineering
Package) (Y page 217).
R Drive slowly.
R Avoid high engine speeds. Drive at appropri-
ate engine speeds (maximum 3,000 rpm).
R Use the left-hand steering wheel paddle
shifter to shift into a lower gear in good time
on long and steep downhill gradients.
R Check the brakes after prolonged off-road
driving.
Hill start assist will aid you when pulling away on
a hill. For further information about hill start
assist, see (Y page 139).
Do not shift into transmission position 005Cwhen
driving off-road. You could lose control of the
vehicle if you attempt to brake the vehicle using
the service brake. If the gradient is too steep for
your vehicle, drive back down in reverse gear.
Always observe the approach/departure angle
values (Y page 393).
Maximum gradient-climbing capability Always observe the maximum gradient climbing
ability values (Y page 393).168
Driving tipsDriving and pa
rking