2019 MERCEDES-BENZ GLE air condition

Sports Utility Vehicle
G
WARNING
Due to the high center of gravity, the vehicle
may start to skid and roll over in the event of
an abrupt steering maneuver and/or when
the vehicle's speed is not adapted to the road conditions. There is a risk of an accident.
Always adapt your speed and driving style to
the vehicle's driving characteristics and to theprevailing road and weather conditions.
Utility vehicles have a significantly higher roll-
over rate than other types of vehicles.
Failure to operate this vehicle safely may result
in an accident, rollover of the vehicle, and severe or fatal injury.
In a rollover crash, an unbelted person is signif-
icantly more likely to die than a person wearing
a seat belt.
You and all vehicle occupants should always
wear your seat belts. Operating safety
Important safety notes
G
WARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop. G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system. There is a risk of fire.
When driving on an unpaved road or off-road,
check the vehicle underside regularly. In par-
ticular, remove trapped plant parts or other
flammable material. Contact a qualified spe-
cialist workshop immediately if damage is
detected. G
WARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
! There is a risk of damage to the vehicle if:
R the vehicle becomes stuck, e.g. on a high
curb or an unpaved road
R you drive too fast over an obstacle, e.g. a
curb, a speed bump or a pothole in the road
R a heavy object strikes the underbody or
parts of the chassis
In situations like this, the body, the under-
body, chassis parts, wheels or tires could be
damaged without the damage being visible.
Components damaged in this way can unex-
pectedly fail or, in the case of an accident, no
longer withstand the loads they are designed
to.
If the underbody paneling is damaged, com-
bustible materials such as leaves, grass or
twigs can gather between the underbody and
the underbody paneling. If these materials
come in contact with hot parts of the exhaust system, they can catch fire.
In such situations, have the vehicle checked
and repaired immediately at a qualified spe-
cialist workshop. If on continuing your jour-
ney you notice that driving safety is impaired,
pull over and stop the vehicle immediately,
paying attention to road and traffic condi-
tions. In such cases, consult a qualified spe-
cialist workshop. Declarations of conformity
USA: "The wireless devices of this vehicle com-
ply with Part 15 of the FCC Rules. Operation is
subject to the two following two conditions: 1) 30
Operating safetyIntroduction

These devices may not cause harmful interfer-
ence, and 2) These devices must accept any
interference received, including interference
that may cause undesired operation. Changes
or modifications not expressly approved by the
party responsible for compliance could void the
user’s authority to operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the fol-
lowing two conditions: (1) These devices may
not cause interference, and (2) These devices
must accept any interference, including inter-
ference that may cause undesired operation of
the device." Diagnostics connection
The diagnostics connection is only intended for
the connection of diagnostic equipment at a
qualified specialist workshop. G
WARNING
If you connect equipment to a diagnostics
connection in the vehicle, it may affect the
operation of vehicle systems. As a result, the operating safety of the vehicle could be affec-
ted. There is a risk of an accident.
Only connect equipment to a diagnostics con-
nection in the vehicle, which is approved for
your vehicle by Mercedes-Benz. G
WARNING
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use loose floormats and do not place floormats on
top of one another.
! If the engine is switched off and equipment
on the diagnostics connection is used, the
starter battery may discharge.
Connecting equipment to the diagnostics con-
nection can lead to emissions monitoring infor- mation being reset, for example. This may lead
to the vehicle failing to meet the requirements of
the next emissions test during the main inspec-
tion. Qualified specialist workshop
An authorized Mercedes-Benz Center is a quali-
fied specialist workshop. It has the necessary
specialist knowledge, tools and qualifications to correctly carry out the work required on your
vehicle. This is especially the case for work rel-
evant to safety.
Always have the following work carried out at an authorized Mercedes-Benz Center:
R work relevant to safety
R service and maintenance work
R repair work
R alterations, installation work and modifica-
tions
R work on electronic components Correct use
If you remove any warning stickers, you or oth-
ers could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driving your vehicle:
R the safety notes in this manual
R the vehicle technical data
R traffic rules and regulations
R laws and safety standards pertaining to motor
vehicles Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to contact
an authorized Mercedes-Benz Center immedi-
ately to have the problem diagnosed and recti-
fied. If the problem is not resolved to your sat-
isfaction, please discuss the problem again with
the Mercedes-Benz Center or, if necessary, con-
tact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC Operating safety
31Introduction Z

3 Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Reporting safety defects
USA only:
The following text is reproduced as required of
all manufacturers under Title 49, Code of U.S.
Federal Regulations, Part 575 pursuant to the
National Traffic and Motor Vehicle Safety Act of
1966.
If you believe that your vehicle has a defect
which could cause a crash or could cause injury or death, you should immediately inform the
National Highway Traffic Safety Administration
(NHTSA) in addition to notifying Mercedes-Benz
USA, LLC.
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a safety
defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems
between you, your dealer, or Mercedes-Benz
USA, LLC.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to http://
www.safercar.gov; or write to: Administrator,
NHTSA, 400 Seventh Street, SW., Washington,
DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov Limited Warranty
! Observe the notes in this Operator's Manual
regarding the correct operation of your vehi-
cle and possible damage to the vehicle. Dam- age to the vehicle which is caused by violation
of these notes is not covered by the
Mercedes-Benz implied warranty or the new
or used-vehicle warranty. QR code for rescue card
The QR codes are secured in the fuel filler flap
and on the opposite side on the B-pillar. In the
event of an accident, rescue services can use
the QR code to quickly find the appropriate res- cue card for your vehicle. The current rescue
card contains the most important information
about your vehicle in a compact form, e.g. the
routing of the electric cables.
You can find more information at
www.mercedes-benz.de/qr-code. Data stored in the vehicle
Electronic control units
There are electronic control units installed in
your vehicle. Some of these are necessary for
your vehicle to operate safely, while some offer
support during driving (driver assistance sys-
tems). In addition, your vehicle offers comfort
and entertainment functions that are also made possible by electronic control units.
Electronic control units contain data storage
systems that can temporarily or permanently
save technical information concerning the vehi-
cle's condition, component stress and mainte-
nance requirements as well as technical events
and malfunctions.
This information generally documents the con-
dition of a component, a module, a system or the surroundings, such as:
R operating states of system components (e.g.
fill levels, battery status, tire pressure)
R status messages concerning the vehicle or its
individual components (e.g. wheel rpm/
speed, deceleration, lateral acceleration, indi- cation of whether seat belts are fastened)
R malfunctions and defects in important system
components (e.g. lights, brakes)
R information about events leading to vehicle
damage
R system responses in special driving situations
(e.g. air bag deployment, intervention of sta-
bility control systems)
R ambient conditions (e.g. temperature, rain
sensor)
In addition to performing the actual control unit function, this data is used by manufacturers to
detect and rectify malfunctions and to optimizevehicle functions. Most of this data is volatile 32
Data stored in the vehicleIntroduction

You can usually activate and deactivate the serv-
ices and functions (sometimes subject to a fee).
In many cases, this also applies to the vehicle's entire data connection. However, this does not
apply in particular to legally prescribed func-
tions and services such as the "eCall" emer-
gency call system.
Services from third parties If it is possible to use online services from other
providers, these services are the responsibility
of the provider in question and subject to that
provider's data protection conditions and terms of use. The manufacturer has no influence over
the content exchanged here.
For this reason, please ask the service provider
for information about the type, extent and pur-
pose of the collection and use of personal data
when services are provided by third parties. COMAND/mbrace
If the vehicle is equipped with COMAND or
mbrace, additional data about the vehicle's
operation, the use of the vehicle in certain sit-
uations, and the location of the vehicle may be
compiled through COMAND or the mbrace sys-
tem.
For additional information please refer to the
COMAND User Manual or the Digital Operator's
Manual and/or the mbrace Terms and Condi-
tions. Event data recorders
This vehicle is equipped with an event data
recorder (EDR). This vehicle is equipped with an event data recorder (EDR). The main purpose of
an EDR is to record, in certain crash or near
crash-like situations, such as an air bag deploy- ment or hitting a road obstacle, data that will
assist in understanding how a vehicle's systems
performed. The EDR is designed to record data
relating to vehicle dynamics and safety systems for a short period of time, typically 30 seconds
or less. The EDR in this vehicle is designed to record
such data as:
R How various systems in your vehicle were
operating
R Whether or not the driver and passenger
safety belts were buckled/fastened
R How far (if at all) the driver was depressing the
accelerator and/or brake pedal and
R How fast the vehicle was traveling
These data can help provide a better under-
standing of the circumstances in which crashes
and injuries occur. NOTE:EDR data are recor-
ded by your vehicle only if a non-trivial crash
situation occurs; no data are recorded by the
EDR under normal driving conditions and no
personal data (e.g. name, gender, age and crash
location) are recorded. However, other parties,
such as law enforcement could combine the
EDR data with the type of personally identifying
data routinely acquired during a crash investi-
gation.
Access to the vehicle and/or the EDR is needed to read data that is recorded by an EDR, and
special equipment is required. In addition to the
vehicle manufacturer, other parties that have
the special equipment, such as law enforce-
ment, can read the information by accessing the vehicle or the EDR.
EDR data may be used in civil and criminal mat-
ters as a tool in accident reconstruction, acci-
dent claims and vehicle safety. Since the Crash Data Retrieval CDR tool that is used to extract
data from the EDR is commercially available,
Mercedes-Benz USA, LLC ("MBUSA") expressly
disclaims any and all liability arising from the
extraction of this information by unauthorized
Mercedes-Benz personnel.
MBUSA will not share EDR data with others
without the consent of the vehicle owners or, if
the vehicle is leased, without the consent of the
lessee. Exceptions to this representation
include responses to subpoenas by law enforce-
ment; by federal, state or local government; in
connection with or arising out of litigation involv- ing MBUSA or its subsidiaries and affiliates; or,
as required by law.
Warning: The EDR is a component of the
Restraint System Module. Tampering with, alter-
ing, modifying or removing the EDR component
may result in a malfunction of the Restraint Sys- tem Module and other systems.
State laws or regulations regarding EDRs that
conflict with federal regulation are pre-empted. 34
Data stored in the vehicleIntroduction

The driver's knee bag offers additional thigh,
knee and lower leg protection for the occupant
in the driver's seat.
Side impact air bags G
WARNING
Unsuitable seat covers can obstruct or pre-
vent deployment of the air bags integrated
into the seats. Consequently, the air bags
cannot protect vehicle occupants as they are designed to do. In addition, the operation of
the occupant classification system (OCS)
could be adversely affected. This poses an
increased risk of injury or even fatal injury.
You should only use seat covers that have
been approved for the respective seat by
Mercedes-Benz. Front side impact air bags
0043and rear side
impact air bags 0044deploy next to the outer bol-
ster of the seat backrest.
When deployed, the side impact air bag offers
additional thorax protection. It also offers addi-
tional pelvis protection for occupants in the
front seats. However, it does not protect the:
R Head
R Neck
R Arms
If the restraint system control unit detects a side impact, the side impact air bag is deployed on
the side on which the impact occurs.
The side impact air bag on the front-passenger
side deploys under the following conditions:
R the OCS system detects that the front-
passenger seat is occupied or
R the seat belt buckle tongue is engaged in the
belt buckle of the front-passenger seat If the belt tongue is engaged in the belt buckle,
the side impact air bag on the front-passenger
side deploys if an appropriate accident situation
occurs. In this case, deployment is independent of whether the front-passenger seat is occupied or not.
Window curtain air bags Window curtain air bags
0043are integrated into
the side of the roof frame and deployed in the
area from the A-pillar to the C-pillar.
When deployed, the window curtain air bag
enhances the level of protection for the head.
However, it does not protect the chest or arms.
If the restraint system control unit detects a side
impact, the window curtain air bag is deployed
on the side on which the impact occurs.
If the system determines that they can offer
additional protection to that provided by the
seat belt, a window curtain air bag may be
deployed in other accident situations
(Y page 56). Occupant Classification System
(OCS)
Introduction The Occupant Classification System (OCS) cat-
egorizes the person in the front-passenger seat.
Depending on that result, the front-passenger
front air bag is either enabled or deactivated.
The system does not deactivate:
R the side impact air bag
R the window curtain air bag
R the Emergency Tensioning Devices Occupant safety
51Safety Z

In the following situation, the side impact air bag
and the Emergency Tensioning Device are deac-
tivated:
R OCS has not categorized the person on the
front-passenger seat as an adult or a person
of corresponding stature and
R the seat belt buckle tongue of the seat belt is
not inserted into the front-passenger seat belt buckle
Requirements To be classified correctly, the front passenger
must sit:
R with the seat belt fastened correctly
R in an almost upright position with their back
against the seat backrest
R with their feet resting on the floor, if possible
If the front passenger does not observe these
conditions, OCS may produce a false classifica-
tion, e.g. because the front passenger:
R transfers their weight by supporting them-
selves on a vehicle armrest
R sits in such a way that their weight is raised
from the seat cushion
If it is absolutely necessary to install a child
restraint system on the front-passenger seat, be
sure to observe the correct positioning of the
child restraint system. Never place objects
under or behind the child restraint system, e.g. a
cushion. The entire base of the child restraint
system must always rest on the seat cushion of the front-passenger seat. The backrest of the
forward-facing child restraint system must lie as
flat as possible against the backrest of the front-
passenger seat.
The child restraint system must not touch the
roof or be subjected to a load by the head
restraint. Adjust the angle of the seat backrest
and the head restraint position accordingly.
Only then can OCS be guaranteed to function
correctly. Always observe the child restraint sys-
tem manufacturer's installation and operating
instructions. Occupant Classification System opera-
tion (OCS) 0043
PASSENGER AIR BAG ON indicator lamp
0044 PASSENGER AIR BAG OFF indicator lamp
The indicator lamps inform you whether the
front-passenger front air bag is deactivated or
enabled.
X Press the Start/Stop button once or twice, or
turn the SmartKey to position 0047or0048 in the
ignition lock.
The system carries out self-diagnostics.
The PASSENGER AIR BAG OFF and PASSENGER
AIR BAG ON indicator lamps must light up simul- taneously for approximately six seconds.
The indicator lamps display the status of the
front-passenger front air bag.
R PASSENGER AIR BAG ON lights up for 60 sec-
onds, subsequently both indicator lamps are
off (PASSENGER AIR BAG ON and OFF): the
front-passenger front air bag is able to deploy in the event of an accident.
R PASSENGER AIR BAG OFF lights up: the front-
passenger front air bag is deactivated. It will
then not be deployed in the event of an acci-
dent.
If the PASSENGER AIR BAG ON indicator lamp is
off, only the PASSENGER AIR BAG OFF indicator lamp shows the status of the front-passenger
front air bag. The PASSENGER AIR BAG OFF
indicator lamp may be lit continuously or be off.
If the status of the front-passenger front air bag
changes while the vehicle is in motion, an air bag display message appears in the instrument clus-
ter (Y page 254). When the front-passenger
seat is occupied, always pay attention to the
PASSENGER AIR BAG OFF indicator lamp. Be
aware of the status of the front-passenger front
air bag both before and during the journey. 52
Occupant safetySafety

Problem
Possible causes/consequences and
0050
0050Solutions The PASSENGER AIR
BAG OFF indicator lamp
lights up and remains lit,
even though the front-
passenger seat is occu-
pied by an adult or a per-
son of a stature corre-
sponding to that of an
adult. The classification of the person on the front-passenger seat is incor-
rect.
X Make sure the conditions for a correct classification of the person
on the front-passenger seat are met (Y page 52).
X If the PASSENGER AIR BAG OFF indicator lamp remains lit, the front-
passenger seat may not be used.
X Have OCS checked as soon as possible at an authorized Mercedes-
Benz Center. The PASSENGER AIR
BAG OFF indicator lamp
does not light up and/or
does not stay on.
The front-passenger seatis:
R unoccupied
R occupied by the
weight of a child up to
twelve months old in achild restraint system OCS is malfunctioning.
X Make sure there is nothing between the seat cushion and the child
seat.
X Make sure that the entire base of the child restraint system rests on
the seat cushion of the front-passenger seat. The backrest of the
forward-facing child restraint system must lie as flat as possible
against the backrest of the front-passenger seat. If necessary,
adjust the position of the front-passenger seat.
X When installing the child restraint system, make sure that the seat
belt is tight. Do not pull the seat belt tight using the front-passenger
seat adjustment. This could result in the seat belt and the child
restraint system being pulled too tightly.
X Check for correct installation of the child restraint system.
Make sure that the head restraint does not apply a load to the child restraint system. If necessary, adjust the head restraint accord-
ingly.
X Make sure that no objects are applying additional weight onto the
seat.
X If the PASSENGER AIR BAG OFF indicator lamp remains off and/or
the PASSENGER AIR BAG ON indicator lamp lights up, do not install a child restraint system on the front-passenger seat. It is recom-
mended that you install the child restraint system on a suitable rear
seat.
X Have OCS checked as soon as possible at an authorized Mercedes-
Benz Center. Deployment of Emergency Tensioning
Devices and air bags
Important safety notes G
WARNING
The air bag parts are hot after an air bag has
been deployed. There is a risk of injury.
Do not touch the air bag parts. Have a
deployed air bag replaced at a qualified spe-
cialist workshop as soon as possible. G
WARNING
A deployed air bag no longer offers any pro-
tection and cannot provide the intended pro-
tection in an accident. There is an increased
risk of injury.
Have the vehicle towed to a qualified special- ist workshop in order to have a deployed air
bag replaced.
It is important for your safety and that of your
passenger to have deployed air bags replaced
and to have any malfunctioning air bags 56
Occupant safetySafety

they provide an indication of air bag deploy-
ment.
The vehicle can be deformed considerably, with-
out an air bag being deployed. This is the case if
only parts which are relatively easily deformed
are affected and the rate of deceleration is not
high. Conversely, air bags may be deployed even though the vehicle suffers only minor deforma-
tion. This is the case if, for example, very rigid
vehicle parts such as longitudinal body mem-
bers are hit, and sufficient deceleration occurs
as a result.
If the restraint system control unit detects a side
impact or if the vehicle rolls over, the applicable
components of the restraint system are
deployed independently of each other depend-
ing on the apparent type of accident.
R Side impact air bags on the side where the
impact takes place, independently of the
Emergency Tensioning Device and the use of the seat belt on the driver's seat and outer
seats in the second row
The side impact air bag on the front-
passenger side deploys under the following
conditions:
- the OCS system detects that the front-
passenger seat is occupied or
- the seat belt buckle tongue is engaged in
the belt buckle of the front-passenger seat
R Window curtain air bag on the side of impact,
independently of the use of the seat belt and
independently of whether the front-
passenger seat is occupied
R Emergency Tensioning Devices, if the system
determines that deployment can offer addi-
tional protection in this situation
R Window curtain air bags on the driver's and
front-passenger side in certain situations
when the vehicle rolls over, if the system
determines that deployment can offer addi-
tional protection to that provided by the seat
belt
i Not all air bags are deployed in an accident.
The different air bag systems work independ- ently of each other.
How the air bag system works is determined
by the severity of the accident detected,
especially the vehicle deceleration or accel-
eration and the apparent type of accident:
R Head-on collision
R Side impact
R Rollover PRE-SAFE
®
(anticipatory occupant
protection system)
Introduction In certain hazardous situations, PRE-SAFE
®
takes pre-emptive measures to protect the vehi- cle occupants.
Important safety notes !
Make sure that there are no objects in the
footwell or behind the seats. There is a danger that the seats and/or objects could be dam-
aged when PRE-SAFE ®
is activated.
Although your vehicle is equipped with PRE-
SAFE ®
, the possibility of injury in the event of an
accident cannot be ruled out. Always adapt your
driving style to suit the prevailing road and
weather conditions and maintain a safe distance from the vehicle in front. Drive carefully.
Function PRE-SAFE
®
intervenes:
R in emergency braking situations, e.g. when
BAS is activated
R in critical driving situations, e.g. when physi-
cal limits are exceeded and the vehicle under-
steers or oversteers severely
R on vehicles with the Driving Assistance PLUS
package: when Active Brake Assist intervenes
powerfully or the radar sensor system detects an imminent danger of collision in certain sit- uations
PRE-SAFE ®
takes the following measures
depending on the hazardous situation detected:
R the front seat belts are pre-tensioned.
R if the vehicle skids, the side windows and the
sliding sunroof are closed.
R vehicles with the memory function: the front-
passenger seat is adjusted if it is in an unfav-
orable position.
R vehicles with a multicontour seat: the air pres-
sure in the side bolsters of the seat backrest
is increased.
If the hazardous situation passes without result- ing in an accident, PRE-SAFE ®
slackens the belt
pre-tensioning. On vehicles with multicontour
seats, the air pressure in the side bolsters is
reduced again. All settings made by PRE-SAFE ®
can then be reversed. 58
Occupant safetySafety