Problems with fuel and the fuel tank
Problem
Possible causes/consequences and
0050
0050Solutions Fuel is leaking from the
vehicle.
G
WARNING
The fuel line or the fuel tank is faulty.
Risk of explosion or fire. X Apply the electric parking brake.
X Switch off the engine.
X Remove the SmartKey from the ignition lock.
or, in vehicles with KEYLESS-GO start-function or KEYLESS ‑GO
X Open the driver's door.
The vehicle electronics are now in key position 0092. This is the same
as the SmartKey having been removed.
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The engine does not
start. The fuel tank of a vehicle with a diesel engine has been run completely
dry.
X Refuel the vehicle with at least 5.3 US qt (5 liters) of diesel.
X Turn the ignition on for approximately ten seconds (Y page 135).
X Start the engine continuously for up to ten seconds until it runs
smoothly.
If the engine does not start:
X Turn the ignition on again for approximately ten seconds
(Y page 135).
X Start the engine again continuously for up to ten seconds until it
runs smoothly.
If the engine does not start after three attempts:
X Consult a qualified specialist workshop. The fuel filler flap cannot
be opened. The fuel filler flap is not unlocked.
X Unlock the vehicle (Y page 77). The SmartKey battery is discharged or nearly discharged.
X Unlock the vehicle using the mechanical key (Y page 79). The fuel filler flap is unlocked, but the opening mechanism is jammed.
X Consult a qualified specialist workshop. DEF (BlueTEC vehicles only)
General notes To function properly, BlueTEC exhaust gas after-
treatment must be operated with the reducing
agent DEF. Adding DEF is one of the tasks per-
formed during maintenance. When the supply of DEF is almost used up, the
Check Additive See Operator's Manual
Check Additive See Operator's Manual
message is shown in the multifunction display.
If you drive the vehicle faster than 10 mph
(16 km/h), the Check Additive See Opera‐ Check Additive See Opera‐
tor's Manual
tor's Manual message goes out after approx-
imately one minute. Refueling
153Driving and parking Z
Opening/closing the DEF filler cap
The fuel filler flap is unlocked or locked auto-
matically when you open or close the vehicle
with the SmartKey or with KEYLESS-GO.
X To open: switch the ignition off.
X Press the fuel filler flap in the direction of
arrow 0043.
The fuel filler flap swings up.
X Turn blue DEF fuel filler cap 0044counter-clock-
wise and remove it.
DEF filler cap 0044is secured with a plastic
strip.
X To close: place DEF filler cap 0044on the filler
neck and turn it clockwise.
X To close the fuel filler flap, press it in the
direction of arrow 0043.
X Drive faster than 10 mph (16 km/h).
The Check Additive See Operator's
Check Additive See Operator's
Manual Manual message disappears after approx-
imately one minute.
i If the
Check Additive See Operator's
Check Additive See Operator's
Manual
Manual message continues to be shown on
the multifunction display, you must add more
DEF.
DEF refill canisters !
Do not screw the disposable hose on too
tight. The disposable hose could otherwise be damaged and DEF may leak out. X
Unscrew the cap from the opening on top of
DEF refill canister 0044.
X Place disposable hose 0043on the opening of
DEF refill canister 0044and screw it on clock-
wise until hand-tight.
Disposable hose 0043remains closed until you
fasten disposable hose 0043to the DEF filler
neck of the vehicle. X
Place disposable hose 0043on the filler neck on
the vehicle and screw it on clockwise until
hand-tight. When you feel resistance, dispos- able hose 0043is sufficiently secured.
X Lift up and tip DEF refill canister 0044.
Filling stops when the DEF tank is completely
filled. Do not fill the DEF tank any further. DEF
refill canister 0044can be removed when it has
been only partially emptied.
X Turn disposable hose 0043on the filler neck of
the vehicle counter-clockwise and remove it.
X Turn disposable hose 0043on the opening of
DEF refill canister 0044counter-clockwise and
remove it.
X Reseal DEF refill canister 0044with the cap.
DEF refill canisters are available at many gas
stations or at a qualified specialist workshop.
DEF refill canisters are often sold with a filler
hose. A filler hose that does not exactly fill the
vehicle's DEF tank offers no protection against Refueling
155Driving and parking Z
overfilling. DEF may leak if overfilled. Mercedes-
Benz offers a special disposable hose with over-
fill protection. You can obtain this from any
authorized Mercedes-Benz Center. DEF is avail- able in a variety of containers and receptacles.
Only use the disposable hose with the
Mercedes-Benz DEF refill canisters.
DEF refill bottle !
Only screw on the DEF refill bottle hand-
tight. Otherwise, the thread of the DEF refill
bottle could be damaged and DEF could leak
out. X
Unscrew the protective cap from DEF refill
bottle 0043.
X Place DEF refill bottle 0043on the filler neck as
shown and screw it on clockwise until hand-
tight.
X Press DEF refill bottle 0043towards the filler
neck.
The DEF tank is filled. This may take up to one
minute.
i When DEF refill bottle
0043is no longer
pressed, filling stops and the bottle may be
taken off again after being only partially emp-
tied.
X Release DEF refill bottle 0043.
X Turn DEF refill bottle 0043counter-clockwise
and remove it.
X Screw the protective cap onto DEF refill bot-
tle 0043 again.
DEF refill bottles are available at many gas sta-
tions or at a qualified specialist workshop. Refill
bottles without a threaded cap do not provide
overfill protection. DEF may leak if overfilled.
Mercedes Benz offers special refill bottles with a threaded seal. These are available at any author-
ized Mercedes-Benz Center. Parking
Important safety notes
G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields. G
WARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! Always secure the vehicle correctly against
rolling away. Otherwise, the vehicle or its driv-
etrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally:
R the electric parking brake must be applied
R the transmission must be in position 005Dand
the SmartKey must be removed from the igni- tion lock
R the front wheels must be turned towards the
curb on steep uphill or downhill gradients
R the empty vehicle must be secured at the
front axle with a wheel chock or similar, for
example, on uphill or downhill gradients
R a laden vehicle must also be secured at the
rear axle with a wheel chock or similar, for
example, on uphill or downhill gradients 156
ParkingDriving and parking
Switching off the engine
G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
X Apply the electric parking brake.
X Shift the transmission to position 005D.
X With the SmartKey: turn the SmartKey to
position 0092in the ignition lock and remove it.
The immobilizer is activated.
X With KEYLESS-GO:
Press the Start/Stop button (Y page 135)
The engine stops and all the indicator lamps in the instrument cluster go out.
If you switch the engine off with the transmis-
sion in position 005Eor005B, the automatic trans-
mission shifts to 005Cautomatically.
If you then open the driver's or front-passenger
door, the automatic transmission shifts to 005D
automatically.
If you want the automatic transmission to
remain in neutral 005C, e.g. when having the vehi-
cle cleaned in an automatic, tow-through car
wash:
X Vehicles with a SmartKey: switch on the
ignition.
X Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock.
X Insert the SmartKey into the ignition lock.
X Switch on the ignition.
X All vehicles: depress the brake pedal and
keep it depressed.
X Engage neutral 005C.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the SmartKey
in the ignition lock.
i The engine can be switched off in an emer-
gency while the vehicle is in motion by press-
ing and holding the Start/Stop button for
three seconds. Electric parking brake
General notes G
WARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The function of the electric parking brake is
dependent on the on-board voltage. If the on-
board voltage is low or there is a malfunction in
the system, it may not be possible to apply the
released parking brake.
X If this is the case, only park the vehicle on
level ground and secure it to prevent it rolling
away.
X Shift the automatic transmission to position
005D.
It may not be possible to release an applied
parking brake if the on-board voltage is low or
there is a malfunction in the system. Contact a
qualified specialist workshop.
i The electric parking brake performs a func-
tion test at regular intervals while the engine
is switched off. The sounds that can be heard while this is occurring are normal. Parking
157Driving and parking Z
Applying or releasing manually
X
To engage: push handle 0043.
When the electric parking brake is engaged,
the 0049 (USA only) or 0024(Canada only)
red indicator lamp lights up in the instrument
cluster.
i The electric parking brake can also be
applied when the SmartKey is removed.
X To release: pull handle0043.
The red 0049(USA only) or 0024(Canada
only) indicator lamp in the instrument cluster goes out.
i The electric parking brake can only be
released:
R when the SmartKey is in position 0047in the
ignition lock (Y page 135) or
R if the ignition was switched on using the
Start/Stop button
To ensure that you do not roll backwards when
pulling away on an uphill slope, engage the elec-
tric parking brake (Y page 138).
Applying automatically The electric parking brake is automatically
applied when the transmission is in position 005D
and
R the engine is switched off or
R the driver is not wearing a seat belt and the
driver's door is opened
To prevent the electric parking brake from being automatically applied, pull handle 0043.The electric parking brake is also applied auto-
matically if:
R Active Distance Assist DISTRONIC brings the
vehicle to a standstill or
R the HOLD function is keeping the vehicle sta-
tionary
R Active Parking Assist or the Parking Package
with rear view camera is keeping the vehicle
stationary
In addition, at least one of the following condi-
tions must be fulfilled:
R the engine is switched off
R the driver is not wearing a seat belt and the
driver's door is opened
R there is a system malfunction
R the power supply is insufficient
R the vehicle is stationary for a lengthy period
The red 0049(USA only) or 0024(Canada only)
indicator lamp in the instrument cluster lights
up.
The electric parking brake is not automatically
applied if the engine is switched off by the ECO
start/stop function.
Releasing automatically The electric parking brake is released automat-
ically when all of the following conditions are
fulfilled:
R The engine is running.
R The seat belt tongue is engaged in the belt
buckle.
R The transmission is in position 005Bor005E and
you depress the accelerator pedal or, on a
level surface, you shift from transmission
position 005Dto005B or005E.
R If the transmission is in position 005E, the trunk
lid must be closed.
If the seat belt tongue is not engaged in the seat belt buckle, the following conditions must be
fulfilled:
R The driver's door is closed.
R You are shifting from transmission position
005D or have previously driven at speeds
greater than 2 mph (3 km/h).
R If the transmission is in position 005E, the trunk
lid must be closed.
When the electric parking brake is released,
the 0024 indicator lamp goes out in the instru-
ment cluster. 158
ParkingDriving and parking
This helps you to avoid overheating the
brakes and wearing them out excessively.
When you take advantage of engine braking, a
drive wheel may not turn for some time, e.g.
on a slippery road surface. This could cause
damage to the drive train. This type of damage is not covered by the Mercedes-Benz war-
ranty.
Do not depress the brake pedal continuously
while the vehicle is in motion, e.g. causing the
brakes to rub by constantly applying light pres-
sure to the pedal. This results in excessive and
premature wear to the brake pads.
Use the left-hand steering wheel paddle shifter
to shift into a lower gear in good time on long
and steep downhill gradients. This is especially
important if the vehicle is laden.
This also applies if you have activated cruise
control, the limiter or Active Distance Assist
DISTRONIC.
This will use the braking effect of the engine, so
that less braking will be required to maintain the
speed. This relieves the load on the brake sys-
tem and prevents the brakes from overheating
and wearing too quickly.
Heavy and light loads G
WARNING
If you rest your foot on the brake pedal while
driving, the braking system can overheat. This increases the stopping distance and can even
cause the braking system to fail. There is a
risk of an accident.
Never use the brake pedal as a footrest. Never
depress the brake pedal and the accelerator
pedal at the same time.
! Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If the brakes have been subjected to a heavy
load, do not stop the vehicle immediately. Drive on for a short while. This allows the airflow to
cool the brakes more quickly.
Wet roads If you have driven for a long time in heavy rain
without braking, there may be a delayed reac-
tion from the brakes when braking for the first time. This may also occur after the vehicle has
been washed or driven through deep water.
You then have to depress the brake pedal more
firmly. Maintain a greater distance from the
vehicle in front.
After driving on a wet road or having the vehicle
washed, brake firmly while paying attention to
the traffic conditions. This will warm up the
brake discs, thereby drying them more quickly
and protecting them against corrosion.
Limited braking performance on salt-
treated roads If you drive on salted roads, a layer of salt resi-
due may form on the brake discs and brake
pads. This can result in a significantly longer
braking distance.
R Brake occasionally to remove any possible
salt residue. Make sure that you do not
endanger other road users when doing so.
R Carefully depress the brake pedal and the
beginning and end of a journey.
R Maintain a greater distance to the vehicle
ahead.
Servicing the brakes !
The brake fluid level may be too low, if:
R if the red brake warning lamp lights up in
the instrument cluster and
R you hear a warning tone while the engine is
running
Observe additional warning messages in the
multifunction display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked immediately.
Consult a qualified specialist workshop to
arrange this.
! A function or performance test should only
be carried out on a 2-axle dynamometer. If
you wish to operate the vehicle on such a
dynamometer, please consult a qualified spe- cialist workshop in advance. You could oth-
erwise damage the drive train or the brake
system.
! Because ESP ®
is an automatic system, the
engine and ignition must be switched off
(SmartKey in position 0or 1or Start/Stop
button in position 0or 1) when the electric 162
Driving tipsDriving and parking
Failure to operate this vehicle safely may
result in an accident, rollover of the vehicle,
and severe or fatal injury.
R In a rollover crash, an unbelted person is sig-
nificantly more likely to die than a person
wearing a seat belt.
You and all vehicle occupants should always
wear your seat belts.
General notes
Only select raised level if this is appropriate for
the road conditions. Otherwise, fuel consump-
tion may increase and handling may be affected.
Make changes to the vehicle level while the
vehicle is in motion. This enables the vehicle to adjust to the new level as quickly as possible.
The vehicle level may change visibly if you park
the vehicle and the outside temperature
changes. If the temperature drops, the vehicle
level is lower; with an increase in temperature,
the vehicle level rises.
If you unlock the vehicle or open a door, the
vehicle begins to compensate for load discrep-
ancies while still parked. However, for signifi-
cant level changes, such as after the vehicle has
been stationary for a long period, the engine
must be on. For safety reasons, the vehicle is
only lowered when the doors are closed. Low-
ering is interrupted if a door is opened, and it
continues once the door has been closed.
Vehicles with no trailer coupled: below a
speed of 40 mph (64 km/h) you can choose
between the normal and raised vehicle level.
Select the normal vehicle level for normal road
surfaces and the raised vehicle level for driving
with snow chains or on particularly poor road
surfaces. Your selection remains stored even if
you remove the SmartKey from the ignition lock.
If you try to select raised level at a speed above
40 mph (64 km/h), the Drive More Slowly
Drive More Slowly
message appears in the multifunction display.
Vehicles with a trailer coupled: below a speed
of 19 mph (30 km/h), you can choose between
the normal and raised vehicle level. Setting the raised vehicle level X
Start the engine.
If indicator lamp 0044is not lit:
X Press button 0043.
Indicator lamp 0044flashes while the vehicle is
being raised, and lights up continuously as
soon as the vehicle reaches the desired level.
All vehicles (except Mercedes-AMG vehi-
cles): the vehicle is raised by 2.4 in (60 mm)
compared to the normal level.
Mercedes-AMG vehicles: the vehicle is
raised by 2 in (50 mm) compared to the nor-
mal level.
The Vehicle Rising Vehicle Rising message appears in the
multifunction display.
The message remains until the raised level is
reached.
If you press the 0038or0076 button on the
multifunction steering wheel, the message will
disappear.
The raised vehicle level setting is canceled in the following cases:
R All vehicles (except Mercedes-AMG vehi-
cles): you are driving faster than 50 mph
(80 km/h).
R Mercedes-AMG vehicles: you are driving
faster than 43 mph (70 km/h).
R All vehicles (except Mercedes-AMG vehi-
cles): you drive for approximately 20 seconds
between 40 mph (64 km/h) and 50 mph
(80 km/h).
R Mercedes-AMG vehicles: you drive at
speeds between 40 mph (64 km/h) and
43 mph (70 km/h) for approximately 20 sec- onds.
R You drive with a trailer at speeds greater than
19 mph (30 km/h). 186
Driving systemsDriving and parking
The raised vehicle level remains saved when you
are not driving within these speed ranges.
Setting the normal vehicle level ! Make sure that there is enough ground
clearance when the vehicle is being lowered.
It could otherwise hit the ground, damaging
the underbody.
X Start the engine.
If indicator lamp 0044is lit:
X Press button 0043.
Indicator lamp 0044flashes while the vehicle is
being lowered, and goes out as soon as the
desired vehicle level is reached.
Vehicles with no trailer coupled: the vehi-
cle is adjusted to the height of the selected
drive program (Y page 142).
Vehicles with a trailer coupled: the vehicle
is adjusted to normal level regardless of the
drive program selected (Y page 142). The
vehicle remains at the normal level, even if the
drive program is changed.
During the adjustment, the Lowering Loweringmes-
sage appears in the multifunction display.
If you press the 0038or0076 button on the
multifunction steering wheel, the message will
disappear. AMG adaptive sport suspension sys-
tem
General notes i
The AMG adaptive sport suspension system
is available for Mercedes-AMG vehicles and
for the Mercedes-AMG GLE 43 4MATIC.
The electronically controlled damping system
works continuously. This improves driving
safety and ride comfort.
The damping is tuned individually to each wheel
and depends on:
R your driving style, e.g. sporty
R the road surface condition, e.g. bumps
R your individual selection of Sport, Sport+ or
Comfort
The suspension setting can be adjusted using
button 0043in the center console or the DYNAMIC
SELECT controller (Y page 142). Each time you start the engine with the ignition
SmartKey or the Start/Stop button, Comfort
mode is activated. For further information about starting the engine, see (Y page 136).
Sport mode The firmer setting of the suspension tuning in
Sport mode ensures even better contact with
the road. Select this mode when employing a
sporty driving style, e.g. on winding country
roads.
X Press button 0043repeatedly until indicator
lamp 0087lights up.
You have selected Sport mode.
The AMG Suspension System SPORT AMG Suspension System SPORT mes-
sage appears in the multifunction display.
Sport + mode The very firm setting of the suspension setting in
Sport + mode ensures the best possible contact
with the road. Select this mode only when driv-
ing on race circuits.
If indicator lamps 0044and 0087are off:
X Press button 0043repeatedly until indicator
lamp 0044lights up.
You have selected Sport + mode.
The AMG AMG Suspension
Suspension System
SystemSPORT +
SPORT + mes-
sage appears in the multifunction display.
In "Sport +" mode, the vehicle is lowered by
10 mm compared to the normal level.
Comfort mode In Comfort mode, the driving characteristics of
your vehicle are more comfortable. Select this
mode if you favor a more comfortable driving
style, but also when driving fast on straight
roads, e.g. highways. Driving systems
187Driving and parking Z