
The
following functions are available without
having authorised a mobile phone:
R Trans ferring a URL or a con tact to be vie wed
in the multimedia sy stem (see the manufac‐
turer's operating instructions).
R Setting up theve hicle's Wi-Fi access da tavia
th e sy stem settings (/ page379).
Fu rther information can be obtained at: http://
www.mercedes-benz.com/connect
Using the mobile phone with NearField Com‐
munication (NFC)
Re quirements:
R NFC is activated on the mobile phone (see
th e manufacturer's operating instructions)
R The mobile phone's screen is switched on
and unloc ked (see the manufacturer's oper‐
ating instructions) #
Toconnect a mobile phone: holdthe NFC
area of the mobile phone (see manufactur‐
er's operating instructions) on mat 1or
place the mobile phone on it. #
Follow the additional prom pts on the media
display toconnect the mobile phone. Con‐
nect the mobile phone in single telephone
mode (/ page 429). Connect the mobile
phone in two phone mode (/ page 430). #
Toreplace a mobile phone: holdthe NFC
area of the mobile phone (see manufactur‐
er's operating instructions) on mat 1or
place the mobile phone on it. #
Follow the additional prom pts on the media
display toreplace the mobile phone in one or
two phone mode (/ page 430). #
Ifre qu ired, con firm the prom pts on your
mobile phone (see the manufacturer's oper‐
ating instructions).
% Ifyo ur mobile phone suppo rts wireless
ch arging, it will be automatically charge d via
NFC when it is connec ted or replaced. A
re qu irement forth is is that the mobile phone
is on the mat (/ page144).
If yo uwa nttocharge a mobile phone without
connecting it tothe multimedia sy stem, lay it on
th e mat without beforehand unblocking the
screen.
Fu rther information can be found at: http://
www.mercedes-benz.com/connect
Setting there ception and transmission vol‐
ume
Requ irements:
R A mobile phone is connec ted (/ page 429). 432
MBUX multimedia sy stem

Select a network pr
ovider
Multimedia sy stem:
4 © 5
Phone 5
Car phone 5
Z
5 Select network provider #
Toselect automaticall y:press theAutomat-
ically select network provider button.
The LED symbol lights up. The function is
active. #
Toselect manuall y:press theAutomati-
cally select network provider button.
The LED symbol goes out. The function is
deactivated. #
Select Call up network status.
Av ailable network pr oviders are shown. #
Select a network pr ovider. Setting call
forw arding
Multimedia sy stem:
4 © 5
Phone 5
Car phone 5
Z
5 Call forwarding #
Select New call forwarding rule .
The following ar rangements forfo rw arding a
call appear:
R Forward all calls
R Forward call if engaged
R Forward call if call missed
R Forward call if unreachable #
Select an ar rangement. #
Entering a telephone number
Setting the data use language
Multimedia sy stem:
4 © 5
Phone 5
Car phone 5
Z
5 Data usage, voice
Yo u ha vethefo llowing options when selecting
th e transmission standard: #
Automatic #
Automatic (without LTE) #
Toselect manuall y:select the desired
st andard 3Gor2G . Calls
Te
lephone operation
Multimedia sy stem:
4 © 5
Phone
Making a call byentering the numbers #
Select _. #
Enter a number. #
Select R.
The call is made.
Ac cepting a call #
Select RAccept.
Re jecting a call #
Select kReject .
Ending a call #
Select k. MBUX multimedia sy
stem 437

Dif
fere nces between the Mercedes-Benz emer gency call sy stem and 112 emer gency call sy stem (EU eCall) Mercedes-Benz emer
gency call sy stem 112 emer gency call sy stem (EU eCall)
R The Mercedes-Benz emer gency call sy stem is permanently logged in to
th e mobile phone networ k.
R Automatic and manual Mercedes-Benz emer gency calls are transmit‐
te dto a Mercedes-Benz emer gency call centre.
In theeve ntthat the emer gency call centre of the Mercedes-Benz
emer gency call sy stem cann otbe reached (e.g. due toa lack of net‐
wo rkcoverage ),th e11 2 emer gency call is car ried out automaticall y.R
Ifyo u decide on the11 2 emer gency call sy stem (EU eCall), then the
sy stem only logs in tothe mobile phone network af terth e triggering of
a manual or automatic emer gency call.
R The 112 emergency call sy stem (EU eCall) transmits automatic and
manual emer gency calls di rectly topublic coordination centres. %
The 112 emer gency call sy stem (EU eCall) in
yo ur vehicle meets the delegated regulation
EU 20 17/79. Proper and full functionality of
th e11 2 emergency call sy stem (EU eCall)
depends on circums tances be yond the influ‐
ence of Daimler AG. This includes mobile
network co verage and thete ch nical infra‐
st ru cture of the public reception centres in
th ere spective countries.
% Please obser vethat in theeve nt of a repair
ge nuine Mercedes-Benz batteries mu stbe
used which ha vebeen certified pursuant to
th e delegated regulation EU 20 17/79 (Appendix I). Other manu
facturers are also
permitted pr ovided their batteries are certi‐
fi ed according tothe delegated regulation
EU 20 17/79.
Yo u can find more information on there gional
av ailability of the Mercedes-Benz emer gency call
sy stem at: http://www.mercedes-benz.com/
connect_ecall.
There is the option of deactivating the
Mercedes-Benz emer gency call sy stem and
using only the11 2 emer gency call sy stem (EU
eCall). Contact address for car rying out deacti‐ va
tion of the Mercedes-Benz emer gency call sys‐
te m are the local dealers.
Mercedes-Benz recommends the activation of
th e Mercedes-Benz emer gency call sy stem for
th efo llowing reasons:
R In emer gency situations when ab road, you
can also get support in a language you
speak.
R Several transmission tech nologies are used
to accelerate the transfer of the accident
data and impr overe liability of the transmis‐
sion. 460
MBUX multimedia sy stem

R
Alw ays make sure that nei ther you nor the
battery is elect rostatically charge d.
R Keep away from fire and naked flames.
R Do not lean over the batter y.
Obser vethe additional following points when
ch arging the battery:
R Only use battery charge rs tested and
appr ovedfo r Mercedes-Benz.
R Read the battery charge r's operating instruc‐
tions before charging the batter y.
Obser vethe additional following points during
st arting assis tance:
R Starting assis tance may only be pr ovided
using batteries with a nominal voltage of
12 V.
R The vehicles must not touch.
R Petrol engine: only acceptstarting assis‐
ta nce if the engine and exhaust sy stem are
cold. St
arting assi stance and charging the12 V
battery Re
quirements:
R The vehicle is secured with the electric park‐
ing brake.
R Vehicles with automatic transmission: the
transmission is in position j.
R The ignition and all electrical consumers are
switched off.
R The bonnet is open. Example: engine compartment
#
Slide co ver1 of positive clamp 2onthe
jump-s tarting connection point in the direc‐
tion of the ar row. #
Connect positive clamp 2onyour vehicle to
th e positive pole of the donor battery using
th e jump lead/charging cable. Alw ays begin Breakdown assis
tance 525

To
w- starting or towing away Pe
rm itted towing me thods Mercedes-Benz
recommends transporting your
ve hicle in the case of a breakdown, rath er than
to wing it away. Fo
rto wing, use a tow rope or tow bar with bo th
axles on the ground. Do not use tow bar sys‐
te ms. *
NO
TEDama getotheve hicle due to tow‐
ing away incor rectly #
Obser vethe instructions and no tes on
to wing away. Pe
rm itted towing me thods Ve
hicle equipment/ towing
me thod Bo
th axles on thegr ound Fr
ont axle raised Re
ar axle raised
4MATIC vehicles Yes, maximum 50 km at 50 km/h No NoTo
wing away theve hicle with bo thaxles on
th egr ound #
Obser vethe no tes on the permitted towing
me thods (/ page 527). #
Make sure that the battery is connected and
ch arge d. A dischar
ged battery has thefo llowing ef fects:
R the engine cann otbe star ted
R the electric parking brake cann otbe released
or applied
R the automatic transmission cann otbe shif ted
to position iorj %
Ifth e automatic transmission cann otbe shif‐
te dto position i, orthe multifunction dis‐
play in the instrument clus ter does not show
anything, ha vetheve hicle transpor tedaw ay
( / page 529). A towing vehicle with lifting
equipment is requiredforve hicle transpor ta‐
tion. Breakdown assi
stance 527

*
NO
TEDama gedue to to wing away at
exc essively high speeds or over long dis‐
ta nces The driv
etra in could be damaged when tow‐
ing at excessively high speeds or over long
dis tances. #
Atowing speed of 50 km/h must not
be exc eeded. #
Atowing dis tance of 50 km must not be
exc eeded. &
WARNING Risk of accident when towing
a ve hicle which is too heavy
If th eve hicle being tow- star ted or towed
aw ay is heavier than the permissible gross
mass, thefo llowing situations can occur:
R theto wing eye may become de tach ed.
R the car/t railer combination may swer ve
or eve nove rturn. #
If ano ther vehicle is tow- star ted or
to we daw ay, its weight must not exceed th
e permissible gross mass of your own
ve hicle. #
Information on the permissible gross mass of
th eve hicle can be found on theve hicle iden‐
tification plate (/ page 560). #
Do not open the driver's door or front
passenger door, otherwise the automatic
transmission automatically shifts toposition
j. #
Fittheto wing eye (/ page 530). #
Fasten theto w bar.
* NO
TEDama gedue toincor rect connec‐
tion of theto w bar #
Onlyconnect theto w rope or tow bar to
th eto wing eyes. %
You can also attach theto w bar tothe trailer
hitch. #
Deactivate the automatic locking mechanism
(/ page 86). #
Do not activate the HOLD function. #
Deactivate theto w- aw ay protection
(/ page 106). #
Deactivate Active Brake Assi st
( / page 230). #
Shift the automatic transmission toposition
i. #
Release the electric parking brake. &
WARNING Risk of accident due tolimi‐
te d saf ety-re lated functions during the
to wing process
Saf ety-re lated functions are limited or no lon‐
ge rav ailable in thefo llowing situations:
R the ignition is switched off.
R the brake sy stem or po werst eering sys‐
te m is malfunctioning.
R the energy supply or the on-board electri‐
cal sy stem is malfunctioning.
When your vehicle is then towe daw ay, signif‐
icantly more ef fort may be requ ired tosteer
and brake than is no rmally requ ired. #
Use a tow bar. 528
Breakdown assis tance

#
Make sure that thesteering wheel can
mo vefreely, before towing theve hicle
aw ay. *
NO
TEDama gedue toexcessive tracti ve
po wer If
yo u pull away sharpl y,the tractive po wer
may be too high and theve hicles could be
damaged. #
Pull away slowly and smoo thly. Loading the
vehicle for transport #
Obser vethe no tes on towing away
( / page 527). #
Connect theto w bar totheto wing eye in
order toload theve hicle.
% You can also attach theto w bar tothe trailer
hitch. #
Shift the automatic transmission toposition
i. %
The automatic transmission may be loc ked
in position jintheeve nt of dama getothe
electrics. Toshift toi , pr ovide the on-
board electrical sy stem with po wer
( / page 525). #
Load theve hicle onto the transpor ter. #
Shift the automatic transmission toposition
j. #
Use the electric parking brake tosecure the
ve hicle against rolling away. #
Only secure theve hicle bythe wheels.
Ve hicles with ADS PLUS except Mercedes-
AMG vehicles and vehicles with E- ACTIVE
BO DY CONT ROL &
WARNING Risk of an accident when
transporting vehicles with Adaptive
Damping Sy stem PLUS
The reduced damping forc es on theve hicle
being transpor ted can cause theve hicle/
trailer combination tostart toswing. As a
result, when transporting vehicles with
th eAd aptive Damping Sy stem PLUS, the
ve hicle/trailer combination may start toskid.
Consequentl y,yo u could lose cont rol of your
ve hicle. #
When transporting, ensure that:
R theve hicle has been loaded onto
th e transpor ter cor rectly
R theve hicle is secured at all four
wheels with suitable tensioning
st ra ps
R the maximum permissible speed of
60 km/h is not exceeded when
transporting *
NO
TEDama getotheve hicle from secur‐
ing it incor rectly #
After loading, theve hicle must be
secured on all four wheels. Otherwise,
th eve hicle could be damaged. #
A minimum dis tance of 20 cm up wards
and 10cm down wards must be kept to
th e transport platform. Breakdown assis
tance 529

#
Secu retheve hicle on all four wheels af ter
loading.
4MATIC vehicles/ vehicles with automatic
transmission #
Make sure that the front and rear axles come
to rest on the same transpor tation vehicle.
* NO
TEDama getothe driv etra in due to
incor rect positioning #
Do not position theve hicle abo vethe
connection point of the transport vehi‐
cle. To
wing eyesto rage location To
wing eye1 is located under the load com‐
partment floor bythe tyre-change tool kit. Installing
theto wing eye #
Press the mark on co ver1 inwa rds and
re mo ve. #
Screw intheto wing eyeclockwise as far as it
will go and tighten.
Ve hicles with a trailer hitch: vehicles with a
trailer hitch do not ha veare ar brac ketfo rthe 530
Breakdown assis tance