2019 MERCEDES-BENZ GLC SUV jump start

Note
s onstarting assi stance and on charg‐
ing the12 V battery Ve
hicles with a lithium-ion battery
When charging the battery and during starting
assis tance, al ways use the jump-s tart connec‐
tion point in the engine compartment.
* NO
TEDamaging the battery thro ugh
ove rvoltage When using a battery
charge r without a maxi‐
mum charging voltage, the battery or the
ve hicle electronics may be damaged. #
Only use battery charge rs with a maxi‐
mum charging voltage of 14.8 V. All
other vehicles
When charging the battery and during starting
assis tance, al ways use the jump-s tart connec‐
tion point in the engine compartment. *
NO
TEDamaging the battery thro ugh
ove rvoltage When using a battery
charge r without a maxi‐
mum charging voltage, the battery or the
ve hicle electronics may be damaged. #
Only use battery charge rs with a maxi‐
mum charging voltage of 14.8 V. &
WARNING Risk ofexplosion from hydro‐
ge nga s igniting
A battery generates hydrogen gas during the
ch arging process. If there is a short circuit or
spar ksstart toform ,th ere is a danger of the
hy drogen gas igniting. #
Make sure that the positive term inal of
th e connected battery does not come
into conta ct withvehicle parts. #
Never place me tal objects or tools on a
batter y. #
When connecting and disconnecting the
batter y,yo u must obse rveth e descri‐
bed order forth e battery clamps. #
When giving starting assis tance, al ways
make sure that you on lyconnect bat‐
te ry term inals with identical polarity. #
During starting assis tance, you must
obse rveth e described order for con‐
necting and disconnecting the jump
lead. #
Do not connect or disconnect the bat‐
te ry cla mp s while the engine is running. &
WARNING Risk ofexplosion during
ch arging process and starting assis tance
During thech arging process and starting
assis tance, the battery may release an explo‐
sive gas mixture. #
Avoid fire , naked flames, creating
spar ksand smoking. #
Make sure that there is suf ficient venti‐
lation du ring thech arging process and
during starting assis tance. #
Do not lean over a batter y. 504
Breakdown assis tance

&
WARNING Risk ofexplosion from a fro‐
zen battery
A dischar ged battery may freeze at temp era‐
tures slightly abo veor below freezing point.
During starting assis tance or battery charg‐
ing, bat tery gas may be released. #
Alw aysth aw a frozen bat tery out first
before charging it or per form ing start‐
ing assis tance. If
th e indicator/warning lamps in the instrument
clus ter do not light up at low temp eratures, it is
ve ry likely that the dischar ged battery has fro‐
zen. In this case you may neither jump-s tart the
ve hicle nor charge the batter y.
The service life of a battery that has been
th awe d may be dramatically shor tened. The
st arting characteristics may be impaired, espe‐
cially at low temp eratures.
It is recommended that you ha veathaw ed bat‐
te ry checked at a qualified specialist workshop. Plug-in
hybrid: be sure toobser vethe no tes in
th e Supplement. Otherwise, you may failto rec‐
ognise dangers.
All vehicles
* NO
TEDama gecaused bynumerous or
ex tended attem ptsto start the engine Nume
rous or extended attem ptsto start the
engine may damage the catalytic con verter
due tonon-combu sted fuel. #
Avoid numerous and extended attem pts
to start the engine. Obser
vethefo llowing points during starting
assis tance and when charging the battery:
R Only use undamaged jump lead/charging
cables with a suf ficient cross-section and
insula tedte rm inal clamps.
R Non- insulated parts of thete rm inal clamps
must not come into con tact wi thother me tal
parts while the jump lead/charging cable is
connected tothe battery/jump-s tart connec‐
tion point. R
The jump lead/charging cable must not
come into contact wi thany parts which may
mo vewhen the engine is running.
R Alw ays make sure that nei ther you nor the
battery is elect rostatically charge d.
R Keep away from fire and naked flames.
R Do not lean overth e batter y.
Obser vethe additional following points when
ch arging the battery:
R Only use battery charge rs tested and
appr oved for Mercedes-Benz.
R Read the battery charge r's operating instruc‐
tions before charging the batter y.
Obser vethe additional following points during
st arting assis tance:
R Starting assis tance may only be pr ovided
using batteries with a nominal voltage of
12 V.
R The vehicles must not touch.
R Petrol engine: only acceptstarting assis‐
ta nce if the engine and exhaust sy stem are
cold. Breakdown assis
tance 505

St
arting assi stance and charging the12 V
battery Re
quirements:
R The vehicle is secured with the electric park‐
ing brake.
R Vehicles with automatic transmission: the
transmission is in position j.
R The ignition and all electrical consumers are
switched off.
R The bonnet is open. #
Slide co ver1 of positive clamp 2onthe
jump-s tarting connection point in the direc‐
tion of the ar row. #
Connect positive clamp 2onyour vehicle to
th e positive pole of the donor battery using
th e jump lead/charging cable. Alw ays begin
with positive clamp 2onyour ow nve hicle
fi rs t. #
During starting assi stance: start the
engine of the donor vehicle and run at idle
speed. #
Connect the negative pole of the donor bat‐
te ry and ear thpoint 3ofyour ow nve hicle
by using the jump lead/charging cable. Begin
with the donor battery firs t. #
During starting assi stance: start the
engine of your ow nve hicle. #
During thech arging process: start the
ch arging process. #
During starting assi stance: letthe engines
ru nfo r se veral minutes. #
During starting assi stance: before discon‐
necting the jump lead, switch on an electrical
consumer in your ow nve hicle, e.g. there ar
wind owheater or lighting.
When thest arting assis tance/charging process
is compl ete, per form thefo llowing steps: #
First,re mo vethe jump lead/charging cable
from ear thpoint 3and the negative pole of
th e donor batter y,then from positive clamp
2 and the positive pole of the donor bat‐ 506
Breakdown assis tance

te
ry. Begin ea chtime wi th the conta cts on
yo ur ow nve hicle firs t. #
Afterre moving the jump lead/charging
cable, close co ver1 of positive clamp 2.
Fu rther information can be obtained at a quali‐
fi ed specialist workshop. Re
placing the 12V battery #
Obser vethe no tes on the12 V battery
(/ page 502).
Mercedes-Benz recommends that you ha vethe
12 V battery replaced at a qualified specialist
wo rkshop, e.g. at a Mercedes-Benz Service
Centre.
Obser vethefo llowing no tes if youwa ntto
re place the battery yourself:
R Alw aysre place a faulty bat tery with a battery
which meets the specific vehicle require‐
ments. The
vehicle is equipped with an AGMtech nol‐
ogy battery (Absorbent Glass Mat) or a li th‐
ium-ion batter y.Fu llve hicle functionality is
only guaranteed with an AGM battery or lith‐
ium-ion batter y.Fo r saf etyre asons,
Mercedes-Benz recommends that you on ly
use bat teries which ha vebeen tested and
appr ovedfo ryo ur vehicle byMercedes-Benz.
R Carryove r de tach able parts, such as vent
hoses, elbow fittings or term inal co vers from
th e battery being replaced.
R Make sure that theve nt hose is al ways con‐
nected tothe original opening on the side of
th e batter y.
Fit any existing or supplied cell caps.
Otherwise, gases or battery acid could
escape.
R Make sure that de tach able parts are recon‐
nected in the same way. To
w- starting or towing away Pe
rm itted towing me thods Plug-in
hybrid: be sure toobser vethe no tes in
th e Supplement. Otherwise, you may failto rec‐
ognise dangers.
Mercedes-Benz recommends transporting your
ve hicle in the case of a breakdown, rath er than
to wing it away.
Fo rto wing, use a tow rope or tow bar with bo th
axles on the ground. Do not use tow bar sys‐
te ms.
* NO
TEDama getotheve hicle due to tow‐
ing away incor rectly #
Obser vethe instructions and no tes on
to wing away. Breakdown assis
tance 507

Display messages
Possible causes/consequences and M
MSolutions
# 48 V battery See Owner's
Manual *T
he 48 V on-board electrical sy stem has function restrictions. Co nvenience functions may be restricted. #
Consult a qualified specialist workshop immediatel y.
Cannot start engine See
Owner's Manual *T
hecharge leve l of the 48 V battery is too lo w.You can no lon gerst art the engine. #
Switch off electrical consumers that are not required. #
Connect a suitable charge r appro vedby Mercedes-Benz with suf ficient charge output tothe jump-s tart connec‐
tion point of the12 V battery (/ page 506).
The 48 V battery is charge d via thevo ltage con verter in theve hicle.
Motor can be started again *T
he 48 V battery has been charge d automatically via thevo ltage con verter. #
Start the engine and drive theve hicle for a while tocharge the12 V battery and the 48 V batter y.
Ý Please wait 48 V battery
charging *T
he 48 V battery is dischar ged. You ha veswitched on the ignition while the12 V battery was being charge d with a
suitable charge r or while ano ther vehicle was pr oviding starting assis tance.
The discha rged 48 V battery is charge d automatically via thevo ltage con verter. Af ter a few minutes, theMotor can
be started again display message will be shown on the multifunction displa y. #
Start the engine. #
Drive theve hicle for a while tocharge the12 V battery and the 48 V battery af ter disconnecting thech arger
from theve hicle. 582
Display messages and warning/indicator lamps

Interior lighting
...................................... .149
Ambiance light ..................................... 15 0
Re ading light ........................................ 14 9
Setting ................................................. 14 9
Switch-off del aytime ........................... 151
Interior pr otection
Fu nction ............................................... 101
Priming/deactivating ........................... 102
Intermediate destination Calculating a route with intermediate
destinations ........................................ 382
En tering ............................................... 381
Modifying ............................................ 382
St arting an automatic filling station
sear ch................................................. 383
St arting the automatic service sta‐
tion sear ch.......................................... 384
In tern et
Calling up a web page .........................4 45
Closing the br ows er ............................4 49
Deleting a bookma rk........................... 448
Del eting his tory ................................... 448
Managing bookmar ks.......................... 448Internet connection
Cancelling permission (mobile
phone) ................................................ .444
Communication module function ........ 442
Connection status .............................. .445
Displ aying the connection status ........ 445
Es tablishing .........................................4 44
Es tablishing automatically ...................4 44
Information .......................................... 442
Mobile phone de tails .......................... .444
Re strictions ......................................... 442
Setting access da ta(Blue tooth ®
) ........ 443
Setting au tomatic disconnection ......... 444
Setting up (Blue tooth®
) .......................4 43
Setting up (Wi-Fi) ................................. 443
Internet radio
Calling up ............................................ 449
Calling up thest ation list (category
last selec ted) .......................................4 51
Del eting stations .................................. 451
Logging out .......................................... 451
Overview ............................................ .450
Re gis tering ........................................... 451
Saving stations .................................... 451 Selecting and connecting
toast ation
............................................................ .451
Selecting stre am .................................. 451
Setting options .................................... 451
Te rm s of use ........................................4 51
Ionisation Activating/deactivating (multimedia
sy stem) ................................................ 16 3
iPhone ®
see Apple CarPlay ®
see Mercedes-Benz Link
ISOFIX child seat securing sy stem
Fitting .................................................... 62
Seats suitable for attaching ................... 58 J
Jack Declaration of conformity ...................... 26
Storage location ..................................5 29
Jump-start connection ............................ 506
Gene ral no tes ...................................... 504 644
Index

Sliding sunroof
.......................................... 92
Au tomatic functions .............................. 95
Closing .................................................. 92
Closing using theke y ............................ .91
Opening .................................................92
Opening with theke y ............................ .90
Problem .................................................96
Ra in closing function ............................ .95
Smart card Inserting ..............................................4 69
Smartphone Locking theve hicle ................................ 79
Un locking theve hicle ............................79
Smartphone see Android Auto
see Apple CarPlay ®
see Mercedes-Benz Link
see Telephone
Snow chains ............................................. 516
Soc ket (12 V) ............................................ 13 5
Fr ont centre console ........................... 13 5
Re ar .................................................... .136
Soc ket (230 V) ......................................... 13 6
Re ar .................................................... .136 Software update
...................................... 360
Impor tant sy stem updates ...................3 61
Information ..........................................3 60
Pe rforming ...........................................3 61
Sound PRE-SAFE ®
Sound ................................. 47
Wheels and tyres ................................. 516
Sound see Burmes ter®
sur round sound sy stem
see Tone settings
Sound settings Adjusting the balance/fader ................4 71
Ad justing treble, mid-range and bass
settings ............................................... 470
Au tomatic volume adjustment ............ .471
Spare wheel see Emer gency spa rewheel
Spectacles compa rtment ........................ 11 8
Speech dialogue sy stem
see LINGU ATRO NIC
Speed limitation for winter tyres
Setting ................................................. 226 Speedome
ter
Digital ................................................. .289
St andby mode
Ac tivating/deactivating ...................... .208
Fu nction .............................................. 208
St anding lights ......................................... 141
St art/s top button
Pa rking theve hicle .............................. 19 9
St arting theve hicle .............................. 172
Switching on the po wer supply or
ignition ................................................. 171
St art/s top function
see ECO start/ stop function
St arting assi stance
see Jump -sta rt connection
St arting the engine
see Vehicle
St arting-o ffaid
see Hill Start Assist
St ation
Deleting ............................................... 461
Direct frequency entry ......................... 461
Fr equency fix ....................................... 462 658
Index