2019 MERCEDES-BENZ GLC automatic transmission

reach the red area of the tachometer. There isotherwise a risk of engine damage.
Manual mode button (except Mercedes-AMG vehi-cles)
Manual mode button (Mercedes-AMG vehicles)
XTo activate/deactivate:shift the DIRECTSELECT lever to position[.
XPress buttonC.Mercedes-AMG vehicles:when indicatorlampDlights up, automatic transmissionmanual mode is activated.
The manual mode activated with buttonCremains activated when the drive program ischanged.
Mercedes-AMG GLC 63 4MATIC+/GLC 63 S 4MATIC+:only if theD(Automatic)setting has been preselected for the trans-mission is manual mode deactivated whenyou change to drive programI.
Mercedes-AMG GLC 63 4MATIC+/GLC 63 S4MATIC+:you can also preset manual mode fordrive programI. To do so, select theM(Manual)setting when configuring the transmission.When driving in drive programI, you perma-nently shift the gears manually using the steer-ing wheel paddle shifters.
Information about configuring drive programIwith the multimedia system can be found under
"DYNAMIC SELECT" in the vehicle's DigitalOperator's Manual.
Shifting gears
XTo shift up:pull steering wheel paddleshifterD.The automatic transmission shifts up to thenext gear.
If the maximum engine speed in the gear cur-rently engaged is reached and you continue toaccelerate, the automatic transmission auto-matically shifts up in order to prevent enginedamage (except Mercedes-AMG vehicles).
Mercedes-AMG vehicles:if the temporarysetting has been activated and you continueto accelerate when the maximum enginespeed has been reached, the automatic trans-mission automatically shifts up. If the perma-nent setting is activated, the automatic trans-mission does not shift up automatically evenwhen the engine limiting speed for the currentgear is reached. Observe the protectionagainst reaching the overrevving range on themultifunction display. Always make sure thatthe engine speed does not reach the red areaof the tachometer.
XTo shift down:pull steering wheel paddleshifterC.The automatic transmission shifts down tothe next gear.
Automatic down shifting occurs when coast-ing.
If the engine were to exceed the maximumengine speed when shifting down, the auto-matic transmission protects against enginedamage by not shifting down.
148Automatic transmission
Driving and parking

Shift recommendation
The gearshift recommendations assist you inadopting an economical driving style. The rec-ommended gear is shown in the multifunctiondisplay.
XWhen the corresponding gearshift recom-mendationCappears in the multifunctiondisplay of the instrument cluster, shift to rec-ommended gearD.
Protection against reaching the over-
revving range (Mercedes-AMG vehicles)
!In manual mode, the automatic transmis-sion does not shift up automatically evenwhen the engine limiting speed for the currentgear is reached. When the engine limitingspeed is reached, the fuel supply is cut toprevent the engine from overrevving. Alwaysmake sure that the engine speed does notreach the red area of the tachometer. There isotherwise a risk of engine damage.
Before the engine speed reaches the red area,an upshift indicator will be shown in the multi-function display.
XWhen messageCappears on the multifunc-tion display, pull the right-hand steeringwheel paddle shifter.
Kickdown
XFor maximum acceleration, depress theaccelerator pedal beyond the pressure point.The automatic transmission shifts to a lowergear depending on the engine speed.
XShift back up once the desired speed isreached.
If you apply full throttle, the automatic trans-mission shifts up to the next gear when themaximum engine speed is reached. This pre-vents the engine from overrevving.
Mercedes-AMG vehicles:kickdown is onlypossible in the temporary setting.
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Problems with the transmission
ProblemPossible causes/consequences andPPSolutions
The transmission hasproblems shifting gear.The transmission is losing oil.
XHave the transmission checked at a qualified specialist workshopimmediately.
The acceleration abilityis deteriorating.
The transmission no lon-ger changes gear.
The transmission is in emergency mode.
It is possible to shift to a gear and reverse gear only.
XStop the vehicle.
XShift the transmission to position].
XSwitch off the engine.
XWait at least ten seconds before restarting the engine.
XShift the transmission to position[or^.If[is selected, the transmission only shifts to one gear; if^isselected, the transmission shifts to reverse gear.
XHave the transmission checked at a qualified specialist workshopimmediately.
Transfer case
This section is only valid for vehicles with 4-wheel drive (4MATIC). Power is always trans-mitted to both axles.
!Performance tests may only be carried outon a 2-axle dynamometer. The brake systemor transfer case could otherwise be damaged.Contact a qualified specialist workshop for aperformance test.
!Since ESP®engages automatically, the igni-tion must be switched off (the SmartKey orStart/Stop button must be in positionZorG) if
Rthe electrical parking brake is being testedusing a dynamometer
Rthe vehicle is being towed with only oneaxle raised (not permitted for vehicles with4MATIC)
Otherwise, the brake system can be dam-aged.
!Vehicles with 4MATIC must not be towedwith either the front or the rear axle raised, asdoing so will damage the transmission.
Refueling
Important safety notes
GWARNING
Fuel is highly flammable. Risk of fire and
explosion by improper handling of fuel.
You must avoid fire, open flames, smoking
and creating sparks. Switch off the ignition
before refueling and, if present, switch off the
auxiliary heating.
GWARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
RWash away fuel from skin immediately
using soap and water.
RIf fuel comes into contact with your eyes,
immediately rinse them thoroughly with
150Refueling
Driving and parking

GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking positionP.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
!Always secure the vehicle correctly againstrolling away. Otherwise, the vehicle or its driv-etrain could be damaged.
To ensure that the vehicle is secured againstrolling away unintentionally:
Rthe electric parking brake must be applied.
Rthe transmission must be in position]andthe SmartKey must be removed from the igni-tion lock.
Rthe front wheels must be turned towards thecurb on steep uphill or downhill gradients.
Rthe empty vehicle must be secured at thefront axle with a wheel chock or similar, forexample, on uphill or downhill gradients.
Ron uphill or downhill gradients the laden vehi-cle must also be secured at the rear axle, forexample with a wheel chock or similar object.
Switching off the engine
Important safety notes
GWARNING
The automatic transmission switches to neu-
tral positionNwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking positionP. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Vehicles with automatic transmission
XApply the electric parking brake.
XShift the transmission to position].
XWith the SmartKey:turn the SmartKey toposition

Electric parking brake
General notes
GWARNING
If you leave children unsupervised in the vehi-
cle, they could set it in motion by, for example:
Rrelease the parking brake.
Rshift the automatic transmission out of the
parking positionP.
Rstart the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The function of the electric parking brake isdependent on the on-board voltage. If the on-board voltage is low or there is a malfunction inthe system, it may not be possible to apply thereleased parking brake.
XIf this happens, park the vehicle on levelground only and secure it to prevent it fromrolling away.
XShift the transmission to position].
It may not be possible to release an appliedparking brake if the on-board voltage is low orthere is a malfunction in the system. Contact aqualified specialist workshop.
The electric parking brake performs a functiontest at regular intervals while the engine isswitched off. The sounds that can be heard whilethis is occurring are normal.
Applying or releasing manually
XTo apply:push handleC.When the electric parking brake is applied,the redI(USA only) or$(Canadaonly) indicator lamp lights up in the instru-ment cluster.
The electric parking brake can also be appliedwhen the SmartKey is removed.
XTo release:pull handleC.The redI(USA only) or$(Canadaonly) indicator lamp in the instrument clustergoes out.
The electric parking brake can only be released:
Rif the SmartKey is in positionGorHin theignition lock (Ypage 131) or
Rif the ignition was switched on using theStart/Stop button
Applying automatically
The electric parking brake is automaticallyapplied when the transmission is in position]and:
Rthe engine is switched off or
Rthe driver is not wearing a seat belt and thedriver's door is opened
To prevent the electric parking brake from beingautomatically applied, pull handleC.
The electric parking brake is also applied auto-matically if:
RActive Distance Assist DISTRONIC brings thevehicle to a standstill or
Rthe HOLD function is keeping the vehicle sta-tionary
RActive Parking Assist is keeping the vehiclestationary
In addition, at least one of the following condi-tions must be fulfilled:
Rthe engine is switched off
Rthe driver is not wearing a seat belt and thedriver's door is opened
Rthere is a system malfunction
Rthe power supply is insufficient
Rthe vehicle is stationary for a lengthy period
The redI(USA only) or$(Canada only)indicator lamp on the instrument cluster lightsup.
The electric parking brake is not automaticallyapplied if the engine is switched off by the ECOstart/stop function.
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Driving and parking

Releasing automatically
Your vehicle's electric parking brake is auto-matically released if all of the following condi-tions are met:
Rthe seat belt has been fastened
Rthe engine is running
Rthe transmission is in position[or^andyou accelerate
or
you shift from transmission position]toposition[or^. On steeper uphill gradi-ents, you must also depress the acceleratorpedal.
If the transmission is in position^, the tailgatemust be closed.
If your seat belt is not fastened, the followingconditions must be fulfilled to automaticallyrelease the electric parking brake:
RThe driver's door is closed.
RYou have shifted out of transmission position]or you have previously driven faster than2 mph (3 km/h).
Ensure that you do not depress the acceleratorpedal unintentionally. Otherwise, the parkingbrake will be released and the vehicle will startto move.
Emergency braking
The vehicle can also be braked during an emer-gency by using the electric parking brake.
XWhile driving, push handleCof the electricparking brake (Ypage 154).The vehicle is braked as long as you keephandleCof the electric parking brakedepressed. The longer electric parking brakehandleCis depressed, the greater the brak-ing force.
During braking:
Ra warning tone sounds
RthePlease Release Parking BrakePlease Release Parking Brakemes-sage appears
Rthe redI(USA only) or$(Canadaonly) indicator lamp in the instrument clusterflashes
When the vehicle has been braked to a stand-still, the electric parking brake is applied.
Parking the vehicle for a long period
If you leave the vehicle parked for longer thanfour weeks, the battery may be damaged byexhaustive discharging.
If you leave the vehicle parked for longer than sixweeks, the vehicle may suffer damage as aresult of lack of use.
XVisit a qualified specialist workshop and seekadvice.
iYou can obtain information about tricklechargers from a qualified specialist work-shop.
Driving tips
General driving tips
Important safety notes
GWARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving.
GWARNING
If you operate mobile communication equip-
ment when driving, you may be distracted
from the traffic situation. You could also lose
control of the vehicle. There is a risk of an
accident.
Only operate this equipment when the vehicle
is stationary.
Observe the legal requirements for the countryin which you are driving. Some jurisdictions pro-hibit the driver from using a mobile phone whiledriving a vehicle.
If you make a call while driving, always usehands-free mode. Only operate the telephonewhen the traffic situation permits. If you areunsure, pull over to a safe location and stopbefore operating the telephone.
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Z

braking maneuvers. Do not use cruise control orActive Distance Assist DISTRONIC.
If the vehicle threatens to skid or cannot bestopped when moving at low speed:
XShift the transmission to position\\.
The outside temperature indicator is notdesigned to serve as an ice-warning device andis therefore unsuitable for that purpose.Changes in the outside temperature are dis-played after a short delay.
Indicated temperatures just above the freezingpoint do not guarantee that the road surface isfree of ice. The road may still be icy, especially inwooded areas or on bridges. The vehicle couldskid if you fail to adapt your driving style. Alwaysadapt your driving style and drive at a speed tosuit the prevailing weather conditions.
You should pay special attention to road condi-tions when temperatures are around freezingpoint.
For more information on driving with snowchains, see (Ypage 332).
For more information on driving with summertires, see (Ypage 332).
Observe the notes in the "Winter operation" sec-tion (Ypage 332).
Driving systems
Mercedes-Benz Intelligent Drive
Mercedes-Benz Intelligent Drive stands for inno-vative driver assistance and safety systemswhich enhance comfort and support the driver incritical situations. With these intelligent coordi-nated systems Mercedes-Benz has set a mile-stone on the path towards autonomous driving.
Mercedes-Benz Intelligent Drive embraces allelements of active and passive safety in one wellthought out system – for the safety of the vehi-cle occupants and that of other road users.
Further information on driving safety systems(Ypage 65).
Cruise control
General notes
Cruise control maintains a constant road speedfor you. It brakes automatically in order to avoidexceeding the set speed. Change into a lower
gear in good time on long and steep downhillgradients. This is especially important if thevehicle is laden or towing a trailer. By doing so,you will make use of the braking effect of theengine. This relieves the load on the brake sys-tem and prevents the brakes from overheatingand wearing too quickly.
Use cruise control only if road and traffic con-ditions make it appropriate to maintain a steadyspeed for a prolonged period. You can store anyroad speed above 20 mph (30 km/h).
Important safety notes
Cruise control can neither reduce the risk of anaccident if you fail to adapt your driving style noroverride the laws of physics. Cruise control can-not take into account the road, traffic andweather conditions. Cruise control is only anaid. You are responsible for maintaining a safedistance to the vehicle in front, for vehiclespeed, for braking in good time and for staying inlane.
Do not use cruise control:
Rin road and traffic conditions which do notallow you to maintain a constant speed, e.g. inheavy traffic or on winding roads
Ron slippery road surfaces. Braking or accel-erating could cause the drive wheels to losetraction and the vehicle could then skid
Rwhen there is poor visibility, e.g. due to fog,heavy rain or snow
If there is a change of drivers, advise the newdriver of the speed stored.
iThe speed indicated in the speedometermay differ slightly from the speed stored.
Cruise control lever
CActivates or increases speed
DActivates or reduces speed
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Driving and pa rking

If Active Distance Assist DISTRONIC detects afaster-moving vehicle in front, it increases thedriving speed to the set speed.
Selecting the drive program
Active Distance Assist DISTRONIC supports asporty driving style when you have selected theSorS+, drive program (Ypage 145). Accelera-tion behind the vehicle in front or to the setspeed is then noticeably more dynamic. If youhave selected theCorEdriving program, thevehicle accelerates more gently. This setting isrecommended in stop-and-start traffic.
Changing lanes
If you change to the overtaking lane Active Dis-tance Assist DISTRONIC supports you if:
Ryou are driving faster than 45 mph (70 km/h)
Ryou switch on the appropriate turn signal
RActive Distance Assist DISTRONIC does notcurrently detect a danger of collision
If these conditions are fulfilled, your vehicle isaccelerated. Acceleration will be interrupted ifchanging lanes takes too long or if the distancebetween your vehicle and the vehicle in frontbecomes too small.
When you change lanes, Active Distance AssistDISTRONIC monitors the left lane on left-hand-drive vehicles or the right lane on right-hand-drive vehicles.
Stopping
GWARNING
If you leave the driver's seat when the vehicle
is only being braked by Active Distance Assist
DISTRONIC, it could roll away:
Rif there is a malfunction in the system or in
the voltage supply
Rif Active Distance Assist DISTRONIC is
deactivated using the cruise control lever,
for example by a vehicle occupant or from
outside the vehicle
Rif the electrical system in the engine com-
partment, the battery or the fuses are tam-
pered with
Rif the battery is disconnected
Rif the vehicle is accelerated, e.g. by a vehi-
cle occupant
There is a risk of an accident.
Always deactivate Active Distance Assist
DISTRONIC and secure the vehicle against
rolling away before you leave it.
Further information on deactivating Active Dis-tance Assist DISTRONIC (Ypage 167).
If Active Distance Assist DISTRONIC detectsthat the vehicle in front is stopping, it brakesyour vehicle until it is stationary.
Once your vehicle is stationary, it remains sta-tionary and you do not need to depress thebrake.
After a time, the electric parking brake securesthe vehicle and relieves the service brake.
Depending on the specified minimum distance,your vehicle will come to a standstill at a suffi-cient distance behind the vehicle in front. Thespecified minimum distance is set using thecontrol on the cruise control lever.
When Active Distance Assist DISTRONIC is acti-vated, the transmission is shifted automaticallyto position]if:
Rthe driver's seat belt is not fastened and thedriver's door is open
Rthe engine is switched off, unless it is auto-matically switched off by the ECO start/stopfunction
The electric parking brake is applied automati-cally if Active Distance Assist DISTRONIC isactive when the vehicle is stationary and:
Ra system malfunction occurs
Rthe power supply is insufficient
If a malfunction occurs, the transmission mayalso be shifted to position]automatically.
Setting a speed
XPush the cruise control lever upCfor ahigher speed or downDfor a lower speed.
XTo adjust the set speed in 1 mph incre-ments (1 km/h increments):briefly pushthe cruise control lever upCor downDtothe pressure point.Every time the cruise control lever is pressedupCor downDthe last speed stored isincreased or reduced.
XTo adjust the set speed in 5 mph incre-ments (10 km/h increments):briefly push
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