2019 MERCEDES-BENZ GLC tires

Window curtain air bag
Display message ............................ 236
Operation ......................................... 50
Windows
see Side windows
Windshield
Defrosting ...................................... 125
Windshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid....................... 303
Important safety notes .................. 362
Windshield wipers
Problem (malfunction) ................... 118
Replacing the wiper blades ............ 116
Switching on/off........................... 115
Winter driving
Important safety notes .................. 332
Slippery road surfaces ................... 159
Snow chains .................................. 332
Winter operation
Radiator cover ............................... 300
Summer tires ................................. 332
Winter tires
M+S tires....................................... 332
Wiper arm
Moving to a vertical position .......... 116
Wiper blades
Cleaning ......................................... 308
Important safety notes .................. 116
Replacing ....................................... 116
Without changing gears
Display message ............................ 253
Wooden trim (cleaning instruc-
tions).................................................. 311
Workshop
see Qualified specialist workshop
Index25

systems, e.g. the brake system. Use only genu-ine Mercedes-Benz parts or parts of equal qual-ity. Only use tires, wheels and accessories thathave been specifically approved for your vehi-cle.
Genuine Mercedes-Benz parts are subject tostrict quality control. Every part has been spe-cifically developed, manufactured or selectedfor and adapted to Mercedes-Benz vehicles.Therefore, only genuine Mercedes-Benz partsshould be used.
More than 300,000 different genuineMercedes-Benz parts are available forMercedes-Benz models.
All authorized Mercedes-Benz Centers maintaina supply of genuine Mercedes-Benz parts fornecessary service and repair work. In addition,strategically located parts delivery centers pro-vide quick and reliable parts service.
Always specify the vehicle identification number(VIN) when ordering genuine Mercedes-Benzparts (Ypage 357).
Operator's Manual
Vehicle equipment
iThis Operator's Manual describes all modelsand all standard and optional equipment ofyour vehicle available at the time of publica-tion of the Operator's Manual. Country-spe-cific differences are possible. Bear in mindthat your vehicle may not feature all functionsdescribed here. This also applies to safety-relevant systems and functions. The equip-ment in your vehicle may therefore differ fromthat shown in the descriptions and illustra-tions.
The original purchase agreement lists all sys-tems installed in your vehicle.
Should you have any questions concerningequipment and operation, please consult anauthorized Mercedes-Benz Center.
The Operator's Manual and Maintenance Book-let are important documents and should be keptin the vehicle.
Service and vehicle operation
Warranty
The Limited Warranty for your vehicle applies inaccordance with the warranty terms and condi-tions in the Service and Warranty Informationbooklet.
Your authorized Mercedes-Benz Center willreplace and repair all factory-installed parts inaccordance with the following warranty termsand conditions:
RNew Vehicle Limited Warranty
REmission System Warranty
REmission Performance Warranty
RCalifornia, Connecticut, Maine, Massachu-setts, New York, Pennsylvania, Rhode Islandand Vermont Emission Control System War-ranty
RState warranty enforcement laws (lemonlaws)
Replacement parts and accessories are coveredby the Mercedes-Benz Parts and Accessorieswarranties. These are available at any author-ized Mercedes-Benz Center.
iShould you lose your Service and WarrantyInformation booklet, have an authorizedMercedes-Benz Center arrange for a replace-ment. The new Service and Warranty Infor-mation booklet will be posted to you.
Information for customers in Califor-
nia
Under California law you may be entitled to areplacement of your vehicle or a refund of thepurchase price or lease price, if after a reason-able number of repair attempts Mercedes-BenzUSA, LLC and/or its authorized repair or servicefacilities fail to fix one or more substantialdefects or malfunctions in the vehicle that arecovered by its express warranty.
During the period of 18 months from originaldelivery of the vehicle or the accumulation of18,000 miles (approximately 29,000 km) on theodometer of the vehicle, whichever occurs first,a reasonable number of repair attempts is pre-sumed for a retail buyer or lessee if one or moreof the following occurs:
(1) the substantial defect or malfunction canresult in death or serious injuries for the
28Service and vehicle operation
Introduction

Operating safety
Important safety notes
GWARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with
hot parts of the exhaust system. There is a risk
of fire.
When driving on an unpaved road or off-road,
check the vehicle underside regularly. In par-
ticular, remove trapped plant parts or other
flammable material. Contact a qualified spe-
cialist workshop immediately if damage is
detected.
GWARNING
Modifications to electronic components, their
software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
!There is a risk of damage to the vehicle if:
Rthe vehicle becomes stuck, e.g. on a highcurb or an unpaved road
Ryou drive too fast over an obstacle, e.g. acurb, a speed bump or a pothole in the road
Ra heavy object strikes the underbody orparts of the chassis
In situations like this, the body, the under-body, chassis parts, wheels or tires could bedamaged without the damage being visible.Components damaged in this way can unex-pectedly fail or, in the case of an accident, nolonger withstand the loads they are designedto.
If the underbody paneling is damaged, com-bustible materials such as leaves, grass ortwigs can gather between the underbody andthe underbody paneling. If these materialscome in contact with hot parts of the exhaustsystem, they can catch fire.
In such situations, have the vehicle checkedand repaired immediately at a qualified spe-cialist workshop. If on continuing your jour-ney you notice that driving safety is impaired,pull over and stop the vehicle immediately,paying attention to road and traffic condi-tions. In such cases, consult a qualified spe-cialist workshop.
Declaration of conformity for wireless
vehicle components
USA:"The wireless devices of this vehicle com-ply with Part 15 of the FCC Rules. Operation issubject to the two following two conditions: 1)These devices may not cause harmful interfer-ence, and 2) These devices must accept anyinterference received, including interferencethat may cause undesired operation. Changesor modifications not expressly approved by theparty responsible for compliance could void theuser’s authority to operate the equipment."
Canada:"The wireless devices of this vehiclecomply with Industry Canada license-exemptRSS standard(s). Operation is subject to the fol-lowing two conditions: (1) These devices maynot cause interference, and (2) These devicesmust accept any interference, including inter-ference that may cause undesired operation ofthe device."
30Operating safety
Introduction

Driving safety systems
Overview of driving safety systems
In this section, you will find information aboutthe following driving safety systems:
RABS (Anti-lockBrakingSystem)(Ypage 65)
RBAS (BrakeAssistSystem) (Ypage 66)
RActive Brake Assist (Ypage 66)
RESP®(ElectronicStabilityProgram)(Ypage 68)
REBD (ElectronicBrake forceDistribution)(Ypage 72)
RADAPTIVE BRAKE (Ypage 72)
RActive Brake Assist with cross-traffic function(Ypage 72)
RSTEER CONTROL (Ypage 75)
Important safety notes
If you fail to adapt your driving style or if you areinattentive, the driving safety systems can nei-ther reduce the risk of an accident nor overridethe laws of physics. Driving safety systems aremerely aids designed to assist driving. You areresponsible for maintaining the distance to thevehicle in front, for vehicle speed, for braking ingood time, and for staying in lane. Always adaptyour driving style to suit the prevailing road andweather conditions and maintain a safe distancefrom the vehicle in front. Drive carefully.
The driving safety systems described only workas effectively as possible when there is ade-quate contact between the tires and the roadsurface. Pay particular attention to the informa-tion regarding tires, recommended minimumtire tread depths etc. in the "Wheels and tires"section (Ypage 330).
In wintry driving conditions, always use wintertires (M+S tires)and if necessary, snow chains.Only in this way will the driving safety systemsdescribed in this section work as effectively aspossible.
ABS (Anti-lock Braking System)
General information
ABS regulates brake pressure in such a way thatthe wheels do not lock when you brake. Thisallows you to continue steering the vehicle whenbraking.
The%ABS warning lamp in the instrumentcluster lights up when the ignition is switchedon. It goes out when the engine is running.
ABS works from a speed of about 5 mph(8 km/h), regardless of road-surface conditions.ABS works on slippery surfaces, even when youonly brake gently.
Important safety notes
iObserve the "Important safety notes" sec-tion (Ypage 65).
GWARNING
If ABS is faulty, the wheels could lock when
braking. The steerability and braking charac-
teristics may be severely impaired. Addition-
ally, further driving safety systems are deac-
tivated. There is an increased danger of skid-
ding and accidents.
Drive on carefully. Have ABS checked imme-
diately at a qualified specialist workshop.
When ABS is malfunctioning, other systems,including driving safety systems, will alsobecome inoperative. Observe the informationon the ABS warning lamp (Ypage 259) and dis-play messages which may be shown in theinstrument cluster (Ypage 228).
Braking
XIf ABS intervenes:continue to depress thebrake pedal vigorously until the braking sit-uation is over.
XTo make a full brake application:depressthe brake pedal with full force.
If ABS intervenes when braking, you will feel apulsing in the brake pedal.
The pulsating brake pedal can be an indicationof hazardous road conditions, and functions as areminder to take extra care while driving.
Driving safety systems65
Safety
Z

reacting to moving objects that have alreadybeen detected as such at least once over theperiod of observation.
Up to a speed of approximately 44 mph(70 km/h), Adaptive Brake Assist reacts to sta-tionary obstacles.
If adaptive Brake Assist demands particularlyhigh braking force, preventative passenger pro-
tection measures (PRE-SAFE®) are activatedsimultaneously (Ypage 57).
XKeep the brake pedal depressed until theemergency braking situation is over.ABS prevents the wheels from locking.
The brakes will work normally again if:
Ryou release the brake pedal
Rthere is no longer any danger of a collision
Rno obstacle is detected in front of your vehicle
Adaptive Brake Assist is then deactivated.
Important safety notes
iObserve the "Important safety notes" sec-tion for driving safety systems (Ypage 65).
GWARNING
Adaptive Brake Assist cannot always clearly
identify objects and complex traffic situa-
tions.
In such cases, Adaptive Brake Assist can:
Rintervene unnecessarily
Rnot intervene
There is a risk of an accident.
Always pay careful attention to the traffic sit-
uation and be ready to brake. Terminate the
intervention in a non-critical driving situation.
GWARNING
Adaptive Brake Assist does not react:
Rto people or animals
Rto oncoming vehicles
Rto crossing traffic
Rwhen cornering
As a result, the Adaptive Brake Assist may not
intervene in all critical conditions. There is a
risk of an accident.
Always pay careful attention to the traffic sit-
uation and be ready to brake.
Always adapt your speed to suit the prevailing
road and traffic conditions.
Due to the nature of the system, particularlycomplicated but non-critical driving conditionsmay also cause Brake Assist to intervene.
If adaptive Brake Assist is not available due to amalfunction in the radar sensor system, thebrake system remains available with full brakeboosting effect and BAS.
ESP®(Electronic Stability Program)
General notes
iObserve the "Important safety notes" sec-tion (Ypage 65).
ESP®monitors driving stability and traction, i.e.power transmission between the tires and theroad surface.
If ESP®detects that the vehicle is deviating fromthe direction desired by the driver, one or morewheels are braked to stabilize the vehicle. Theengine output is also modified to keep the vehi-cle on the desired course within physical limits.
ESP®assists the driver when pulling away on
wet or slippery roads. ESP®can also stabilizethe vehicle during braking.
4ETS (Electronic Traction System)
iObserve the "Important safety notes" sec-tion (Ypage 65).
ETS traction control is part of ESP®. On vehicles
with 4MATIC, 4ETS is part of ESP®.
Traction control brakes the drive wheels indi-vidually if they spin. This enables you to pullaway and accelerate on slippery surfaces, forexample if the road surface is slippery on oneside. In addition, more drive torque is transfer-red to the wheel or wheels with traction.
Traction control remains active, even if you
deactivate ESP®.
Important safety notes
iObserve the "Important safety notes" sec-tion (Ypage 65).
68Driving safety systems
Safety

Bear in mind that at a speed of only 30 mph(approximately 50 km/h), the vehicle covers adistance of 44 ft (approximately 14m)per sec-ond.
Drive sensibly – save fuel
Observe the following tips to save fuel:
XThe tires should always be inflated to the rec-ommended tire pressure.
XRemove unnecessary loads.
XRemove roof racks when they are not needed.
XWarm up the engine at low engine speeds.
XAvoid frequent acceleration or braking.
XHave all maintenance work carried out asindicated by the service intervals in the Main-tenance Booklet or by the service interval dis-play.
Fuel consumption also increases when driving incold weather, in stop-start traffic and in hilly ter-rain.
Drinking and driving
GWARNING
Drinking and driving and/or taking drugs and
driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and judg-
ment.
The possibility of a serious or even fatal acci-
dent is greatly increased when you drink or
take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or tak-
ing drugs.
Emission control
GDANGER
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases is hazardous to health
and can result in poisoning. There is a risk of
fatal injury. Therefore, never leave the engine
running an enclosed space without adequate
ventilation.
Certain engine systems are designed to keepthe level of poisonous components in exhaustfumes within legal limits.
These systems only work at peak efficiency ifthey are serviced exactly in accordance with themanufacturer's specifications. Always havework on the engine carried out at a qualifiedspecialist workshop. Mercedes-Benz recom-mends that you use an authorized Mercedes-Benz Center for this purpose. In particular, workrelevant to safety or on safety-related systemsmust be carried out at a qualified specialistworkshop.
The engine settings must not be changed underany circumstances. Furthermore, all specificservice work must be carried out at regularintervals and in accordance with the Mercedes-Benz service requirements. Details can be foundin the Maintenance Booklet.
ECO display
The ECO display shows you how economicalyour driving style is. The ECO display assists youin achieving the most economical driving stylefor the selected settings and prevailing condi-tions. Your driving style can significantly influ-ence the vehicle's consumption.
CAcceleration
DCoasting

For safety reasons, Mercedes-Benz recom-mends only installing the following brake disksand brake pads/linings:
Rbrake disks that have been approved byMercedes-Benz
Rbrake pads/linings that have been approvedby Mercedes-Benz or that are of an equivalentstandard of quality
Other brake disks or brake pads/linings cancompromise the safety of your vehicle.
Always replace all brake disks and brake pads/linings on an axle at the same time. Alwaysinstall new brake pads/linings when replacingbrake disks.
The vehicle is equipped with lightweight brakedisks to which the wheel assembly with rim andthreaded connection is matched.
The use of brake disks other than thoseapproved by Mercedes-Benz can change thetrack width and is subject to approval, if appli-cable.
Shock-type loads when handling the brakediscs, such as when changing wheels, can leadto a reduction in comfort when driving with light-weight brake discs. Avoid shock-type loads onthe lightweight brake disks, particularly on thebrake plate.
Mercedes-Benz recommends that you only usebrake fluid that has been specially approved foryour vehicle by Mercedes-Benz, or which corre-sponds to an equivalent quality standard. Brakefluid which has not been approved forMercedes-Benz vehicles or which is not of anequivalent quality could affect your vehicle'soperating safety.
Driving on wet roads
Hydroplaning
If water has accumulated to a certain depth onthe road surface, there is a danger of hydro-planing occurring, even if:
Ryou drive at low speeds
Rthe tires have adequate tread depth
For this reason, in the event of heavy rain or inconditions in which hydroplaning may occur,you must drive in the following manner:
Rlower your speed
Ravoid ruts
Ravoid sudden steering movements
Rbrake carefully
Driving on flooded roads
!Bear in mind that vehicles traveling in frontor in the opposite direction create waves. Thismay cause the maximum permissible waterdepth to be exceeded.
Failure to observe these notes may result indamage to the engine, electrical systems andtransmission.
If you have to drive on stretches of road on whichwater has collected, please bear in mind that:
Rin the case of standing water, the water levelmay be no higher than the lower edge of thevehicle body
Ryou should drive no faster than walking pace
Winter driving
GWARNING
If you shift down on a slippery road surface in
an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
GDANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the
vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open a
window on the side of the vehicle that is not
facing into the wind.
Have your vehicle winter-proofed at a qualifiedspecialist workshop at the onset of winter.
Drive particularly carefully on slippery road sur-faces. Avoid sudden acceleration, steering and
Driving tips159
Driving and parking
Z

braking maneuvers. Do not use cruise control orActive Distance Assist DISTRONIC.
If the vehicle threatens to skid or cannot bestopped when moving at low speed:
XShift the transmission to position\\.
The outside temperature indicator is notdesigned to serve as an ice-warning device andis therefore unsuitable for that purpose.Changes in the outside temperature are dis-played after a short delay.
Indicated temperatures just above the freezingpoint do not guarantee that the road surface isfree of ice. The road may still be icy, especially inwooded areas or on bridges. The vehicle couldskid if you fail to adapt your driving style. Alwaysadapt your driving style and drive at a speed tosuit the prevailing weather conditions.
You should pay special attention to road condi-tions when temperatures are around freezingpoint.
For more information on driving with snowchains, see (Ypage 332).
For more information on driving with summertires, see (Ypage 332).
Observe the notes in the "Winter operation" sec-tion (Ypage 332).
Driving systems
Mercedes-Benz Intelligent Drive
Mercedes-Benz Intelligent Drive stands for inno-vative driver assistance and safety systemswhich enhance comfort and support the driver incritical situations. With these intelligent coordi-nated systems Mercedes-Benz has set a mile-stone on the path towards autonomous driving.
Mercedes-Benz Intelligent Drive embraces allelements of active and passive safety in one wellthought out system – for the safety of the vehi-cle occupants and that of other road users.
Further information on driving safety systems(Ypage 65).
Cruise control
General notes
Cruise control maintains a constant road speedfor you. It brakes automatically in order to avoidexceeding the set speed. Change into a lower
gear in good time on long and steep downhillgradients. This is especially important if thevehicle is laden or towing a trailer. By doing so,you will make use of the braking effect of theengine. This relieves the load on the brake sys-tem and prevents the brakes from overheatingand wearing too quickly.
Use cruise control only if road and traffic con-ditions make it appropriate to maintain a steadyspeed for a prolonged period. You can store anyroad speed above 20 mph (30 km/h).
Important safety notes
Cruise control can neither reduce the risk of anaccident if you fail to adapt your driving style noroverride the laws of physics. Cruise control can-not take into account the road, traffic andweather conditions. Cruise control is only anaid. You are responsible for maintaining a safedistance to the vehicle in front, for vehiclespeed, for braking in good time and for staying inlane.
Do not use cruise control:
Rin road and traffic conditions which do notallow you to maintain a constant speed, e.g. inheavy traffic or on winding roads
Ron slippery road surfaces. Braking or accel-erating could cause the drive wheels to losetraction and the vehicle could then skid
Rwhen there is poor visibility, e.g. due to fog,heavy rain or snow
If there is a change of drivers, advise the newdriver of the speed stored.
iThe speed indicated in the speedometermay differ slightly from the speed stored.
Cruise control lever
CActivates or increases speed
DActivates or reduces speed
160Driving systems
Driving and pa rking