2019 MERCEDES-BENZ E CLASS service position

Ifthere is a malfunction inthe emergencycall system (e.g. a malfunction withthespeaker, microphone, airbag, SOS button), acorresponding message appearsinthe mul‐tifunction display ofthe instrument cluster.
Triggering an automatic emergency call
RequirementsRThe ignition is switched on.
RThestarter battery is sufficientlycharged.
Ifrestraint systems such as airbags or Emer‐gencyTensioning Devices havebeen activatedafter an accident,the Mercedes-Benz emer‐gency call system may automatically initiate anemergency call.
The emergency call has been made:
RAvoice connection is madetothe Mercedes-Benz emergency call center.
RA messagewith accident data is transmittedtothe Mercedes-Benz emergency call center.
The Mercedes-Benz emergency call centercan transmitthevehicle position datatooneofthe emergency call centers.
The SOS button intheoverhead control panelflashes untilthe emergency call isfinished.
It is not possibletoimmediately end an auto‐matic emergency call.
If no connection can be madetothe emergencyservices either, a corresponding messageappearsinthe media display.
Dialthe local emergency number onyourmobile phone.
If an emergency call has been initiated:
RRemain inthevehicle iftheroad and trafficconditions permityoutodo so until avoiceconnection is established withthe emer‐gency call center operator.
RBased onthe call,the operator decideswhether it is necessarytocallrescueteamsand/orthe policetothe accident site.
RIf novehicle occupant answers, an ambu‐lance is senttothevehicle immediately.
Triggering a manual emergency callPress and holdthe SOS button intheover‐head control panelfor at leastone second.
The emergency call has been made:
RAvoice connection is madetothe Mercedes-Benz emergency call center.
RA messagewith accident data is transmittedtothe Mercedes-Benz emergency call center.
The Mercedes-Benz emergency call centercan transmitthevehicle position datatooneofthe emergency call centers.
RRemain inthevehicle iftheroad and trafficconditions permityoutodo so until avoiceconnection is established withthe emer‐gency call center service provider.
ROnthe basis ofthe call,the service providerdecides whether it is necessarytocallres‐cueteams and/orthe policetothe accidentsite.
If no connection can be madetothe emergencyservices either, a corresponding messageappearsinthe media display.
Dialthe local emergency number onyourmobile phone.
316Multimedia system

Rfrequent operation in mountainousterrain oron poorroad surfaces
Rwhenthe engine is often leftidlingfor longperiods
Roperation in particularly dusty conditionsand/or if air-recirculation mode is frequentlyused
Inthese or similar operating conditions, havetheinterior airfilter, engine air cleaner, engine oiland oilfilteretc.changed more frequently. Thetires must bechecked more frequently ifthevehicle is operated under increased loads.Fur‐ther information can be obtained at aqualifiedspecialistworkshop.
Battery disconnection periods
The ASSYST PLUS service interval displaycan only calculatethe service due datewhenthe batteryis connected.
Notedownthe service due date displayed onthe instrument display before disconnectingthe battery (→page 347).
Engine compartment
Active hood (pedestrian protection)
Operation ofthe active hood (pedestrian pro‐tection)In certain accident situations,therisk of injurytopedestrians can bereducedbythe actuationofthe active hood. Therear area ofthe hood israisedbyapproximately 3 in (85 mm).
Forthe drivetotheworkshop,resetthe trig‐gered active hoodyourself. Afterthe active hoodhas been triggered, pedestrian protection maybe limited.
Aqualified specialistworkshop mustre-instatethe full functionality ofthe active hood.
The active hood is notavailable in all countries.
Resettingthe active hood
\nWARNINGRisk of burns from hot com‐ponent parts inthe engine compartment
Certain components inthe engine compart‐ment can beveryhot, e.g.the engine,theradiator and parts oftheexhaust system.
Allowthe enginetocool down and onlytouch component parts described inthefollowing.
Withyour handflat, push down active hood1inthe area aroundthe hinges on bothsides (arrows).The hood must engage in position.
Ifthe active hood can beraised slightly attherear inthe area ofthe hinges,repeatthestep until it engages correctly.
348Maintenance and care

Opening/closingthe hood
\nWARNINGRisk of accident ifthe enginehood is unlatched while driving
An unlocked engine hood may open up whenthevehicle is in motion and blockyour view.
Never unlatchthe engine hood whiledriving.
Beforeevery trip, ensurethattheengine hood is latched.
\nWARNINGRisk of accident and injurywhen opening and closingthe enginehood
When opening or closingthe engine hood, itmay suddenly drop intothe end position.
There is arisk of injuryfor anyone intheengine hood'srange of movement.
Only open or closethe engine hoodwhenthere are no persons intheengine hood'srange of movement.
\nWARNINGDanger of burns when open‐ingthe hood
Ifyou openthe hood whenthe engine hasoverheated or during afireinthe enginecompartment,you could come into contactwith hotgases orother escaping operatingfluids.
Before openingthe hood, allowtheenginetocool down.
Intheevent of afireinthe engine com‐partment,keepthe hood closed andcallthefireservice.
\nWARNINGRisk of injuryduetomovingparts
Certain components inthe engine compart‐ment may continuetomoveor suddenlymoveagaineven afterthe ignition has beenswitched off, e.g.the coolerfan.
Makesure ofthefollowing before performingtasks inthe engine compartment:
Switchthe ignition off.
Nevertouchthe danger zone surround‐ing moving component parts, e.g.therotation area ofthefan.
Removejewelry andwatches.
Keep items of clothing and hairawayfrom moving parts.
\nWARNINGRisk of injuryfromtouchingcomponent parts undervoltage
The ignition system andthe fuel injectionsystemworkunder highvoltage. Ifyoutouchcomponent parts which are undervoltage,you couldreceivean electric shock.
Nevertouch component parts oftheignition system orthe fuel injection sys‐tem whenthe ignition is switched on.
\nWARNINGRisk of burns from hot com‐ponent parts inthe engine compartment
Certain components inthe engine compart‐ment can beveryhot, e.g.the engine,theradiator and parts oftheexhaust system.
Maintenance and care349

Display messagesPossible causes/consequences andPPSolutions
Apply Brake to Shift from'P'
Depressthe brake pedal.
Service Required Do NotShift Gears Visit Dealer
*The transmission is malfunctioning. The transmission position can no longer be shifted.
Whenthe transmission is in position[, consult aqualified specialistworkshop and do notchangethe trans‐mission position.
For allother transmission positions, parkthevehicle safely.
Consult aqualified specialistworkshop or breakdown service.
Reversing Not PossibleService Required
*The transmission is malfunctioning.Reversegear can no longer be engaged.
Visit aqualified specialistworkshop.
Only Shift to 'P' when Vehi-cle is Stationary
*The transmission can only be shiftedtoposition]whenthevehicle isstationary.
Driver's Door Open &Transmission Not in P Riskof Vehicle Rolling Away
*The driver's door is not fully closed andthe transmission is in position^,\\or[.
Shiftthe transmissiontoposition]whenyou parkthevehicle.
To Engage Transmiss. Posi-tion R First Depress theBrake
*You havetriedtoswitchtotransmission position^.
Depressthe brake pedal.
Shiftthe transmissiontoposition^.
Auxiliary Battery Malfunc-tion
*The auxiliarybatteryforthe transmission is no longer beingcharged.
Visit aqualified specialistworkshop.
Display messages andwarning/indicator lamps459

Transferredvehicle data .......................311
AshtrayFront center console ............................112Rear passenger compartment ..............11 2
Assistance systemssee Driving safety system
Assistant displayMenu (on-board computer) .................. 224
ASSYST PLUS........................................... 347Battery disconnection periods .............348Displayingthe service due date ........... 347Function/notes ................................... 347Regular maintenancework.................. 347Special servicerequirements .............. 347
ATA(anti-theft alarmsystem).................. 86Deactivatingthe alarm ..........................87Function ................................................ 86
ATTENTION ASSIST.......................... 209,210Function .............................................. 209Setting .................................................210System limitations ...............................209
Attention assistantseeATTENTION ASSIST
Audio modeActivating media mode ........................ 324Connecting USB devices ..................... 327Copyrights ...........................................324Information .......................................... 323Inserting/removing an SD card ........... 324Media search....................................... 330Overview ............................................. 326Pause and playback function ...............327Selecting a track ................................. 327Selecting playback options .................. 327Track list .............................................. 327
Authorized Mercedes-Benz Centersee Qualified specialistworkshop
Authorizedworkshopsee Qualified specialistworkshop
Automatic distance controlseeActive Distance AssistDISTRONIC
Automatic driving lights..........................11 8
Automatic enginestart (ECOstart/stop function)..........................................14 4
Automatic enginestop (ECOstart/stop function)..........................................14 4
Automatic front passenger front air‐bag shutoff.......................................... 42, 43Function ofthe automatic frontpassenger front airbag shutoff .............. 42PASSENGER AIRBAG indicator lamp .....43
Automatic front passenger front air‐bag shutoffseeAutomatic front passenger frontairbag shutoff
Automatic mirrorfolding functionActivating/deactivating .......................129
Automatic transmissionDIRECT SELECT lever ...........................15 0Drive program display ..........................14 9Drive programs ....................................14 8DYNAMIC SELECT switch ....................14 8Engaging drive position ........................151Engaging neutral ..................................151Engaging parkposition .........................151Engagingreversegear ..........................151Kickdown .............................................15 3Manualgearshifting .............................152Steering wheel paddle shifters............15 2Transmission position display ..............15 0Transmission positions ........................15 0
490Index

Setting a speed ....................................176Storing a speed ....................................176Switching off ........................................176Switching on ........................................176System limitations ...............................175
Cup holderRear benchseat ...................................111
Cup holder inthe center consoleInstalling/removing (automatictransmission) .......................................111
Customer Assistance Center (CAC).........25
CustomerRelations Department.............25
D
Dashboardsee Cockpit
Dashboard lightingsee Instrument cluster lighting
Data acquisitionVehicle .................................................. 26
Data import/export................................ 263Function/notes ................................... 263Importing/exporting ........................... 263
DatastorageElectronic control units ......................... 26Online services ...................................... 28Vehicle .................................................. 26
DateSettingthe time and date automati‐cally ..................................................... 258
Daytimerunning lamp modesee Daytimerunning lights
Daytimerunning lights............................121Switching on/off .................................121
Deactivating the alarm(ATA)....................87
Dealershipsee Qualified specialistworkshop
Declaration of conformityWirelessvehicle components ................23
Decorativefoil (cleaning instructions)...................................................................358
Definitions (tires and loading)............... 402
DesignsMenu (on-board computer) .................. 222
Destination..............................................286Editing intermediate destinations ........275Editingthe previous destinations ........ 286External ...............................................286Saving (currentvehicle position) ......... 286Saving asglobalfavorite...................... 286Storing a map position ........................ 286
Destination entry.....................................271Entering 3wordaddresses ..................276Entering a POI or address ....................271Entering an intermediatedestination ...275Enteringgeo-coordinates .....................276Selecting a contact ..............................276Selecting a POI ....................................274Selecting fromthe map .......................277Selecting previous destinations ...........273
Detecting inattentivenessseeATTENTION ASSIST
Diagnostics connection............................24
Digital Operator's Manual.........................18
Digital speedometer............................... 225
DinghytowingseeTow-bar system
Index495

Switching on ....................................... 340
SD cardInserting/removing ............................. 324
Seat..............................................88, 89,1044-waylumbar support ...........................92Adjusting (electrically) ........................... 92Adjusting (manually and electrically)......................................................... 89,91Backrest (rear) locking ........................106Correct driver's seat position ................ 88Foldingthe backrest (rear passengercompartment) back .............................106Foldingthe backrest (rear)forwards ....104Foldingthe backrestforwards/back(with memory function) .........................95Massage programoverview ...................94Operatingthe memory function ...........101Panel heating .........................................97Resettingthe settings ............................94Setting options ......................................14Switching AIRSCARF on/off ..................97
Seat adjustmentConfiguring ............................................94
Seat belt..................................................... 33Fastening ...............................................37Protection ..............................................33
Seat belt adjustmentActivating/deactivating ......................... 38Function ................................................ 38
Seat beltextender.....................................36
Seat beltwarningsee Seat belts
Seat belts...................................................38Activating/deactivating seat beltadjustment ............................................ 38Care..................................................... 361Reduced protection ...............................34Releasing ...............................................38Seat belt adjustment (function) ............. 38Seat beltextender ................................. 36Warning lamp ........................................ 38
Seat cover (Care)..................................... 361
Seat heatingActivating/deactivating ......................... 95
SeatventilationSwitching on/off...................................97
Secondtelephone...................................299Connecting .......................................... 299Features .............................................. 299
Selecting agearsee Changinggears
Selectingthe sound profile
Burmester®high-end 3D surroundsound system ...................................... 346
Selector leversee DIRECT SELECT lever
Self-testAutomatic front passenger front air‐bag shutoff ............................................ 43
Sensors (Care).........................................360
Service centersee Qualified specialistworkshop
Service interval displaysee ASSYSTPLUS
Servicestation searchStarting automatic search................... 281
Setting a speedsee Cruise control
514Index