2019 MERCEDES-BENZ E CLASS button

RWPS PBC
The connectiontoa secureWi-Fi network ismadebypressing a button (push button).
RSecuritykey
The connectiontoa secureWi-Fi network ismade via a securitykey.
Setting upWi-Fi
Requirements:RThe devicetobe connected supports one ofthethree means of connection described(→page 259).
Multimedia system:
SystemöConnectivity
Activating/deactivatingWi-Fi
SwitchWi-Fionsor offS.IfWi-Fiis deactivatedS, communication viaWi-Fitoall devices is interrupted. This alsomeansthat a connectiontothe HERMEScommunication module cannotbe estab‐lished. Then functions such as dynamicrouteguidance with LiveTraffic Information are notavailable.
Connectingthe multimedia system with adevice viaWi-FiThis function isavailable if a HERMES communi‐cation module is not installed.
The type of connection established must beselected onthe multimedia system and onthedevicetobe connected.
The connection procedure may differdepending onthe device.Followthe instruc‐tionsthat are shown inthe display.Furtherinformation (seethe manufacturer's operat‐ing instructions).
SelectInternet Settings.
SelectSearch for Wi-Fi Networks.
Using a securitykey
Select aWi-Fi network inthe list.
Havethe securitykey displayed onthe devicetobe connected (seethe manufacturer'soperating instructions).
Enterthis securitykey onthe multimedia sys‐tem.
Confirmthe entrywith¡.
All devices support a securitykey as ameans of connection.
Using a WPS PIN
Highlight aWi-Fi network inthe list.
Select

Thestate or province in whichthevehicle islocated is set1.
There are twoavailable methods of destinationentry:
RFree search2
RSearchstep-by-step3
Method 1: free search
Enterthe POI or address in2. The entriescan be made in any order.During destination entry, suggestions aremadebythe multimedia system. A selectionof destinations appears in a list.
Enterthese address elements,forexample:
RCity,street, house number
RStreet, city
RZIP code
RPOI name
RPOI category,e.g.Gas Station
RCity, POI name
Toswitchtohandwritingrecognition:selectv5.
Writethecharacter onthetouchpad.
Toswitchto character selection:pressthe8button.
or
Pressthetouchpad.Todelete an entry:select%4(ifavail‐able).
Usethefollowing options:
RPress briefly: deletesthe lastcharacterentered orthe last suggestion adopted.
RPress and hold: deletesthe entire entry.
Tosetthe language:selectT8.
Selectthe language.
This function is usefulfor countries in whichseveralcharacter sets are supported. Anexample isRussia, which uses Cyrillic andLatincharacters.
Tocall upthe online searchfunction:selectOnline Search6.Once an Internet connection is established, alist appears. It showsonline destinationsrelatedtothe previous entry.
Online destinations are providedbythe Inter‐net service provider.Selectthe online destination.
or
Enterthe online destination or a 3wordaddress inthe input line.
Enter a 3wordaddress (→page276).Online searchis notavailable in all coun‐tries.
Tocall upthe list:pressthe8button.
or
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Ifthetop line ofthecharacter bar is highligh‐ted, navigate upwards.
Selectthe destination inthe list.
Toadopt a destination:select7SelectDestination.Ifthere are several listingsfor a destination,a list appears.
Selectthe destination.The destination address is shown.
Method 2: searchstep-by-stepPress8button.
or
Ifthetop line ofthecharacter bar is highligh‐ted, navigate upwards.Thecharacter bar is hidden.City or ZIPishighlighted.Additional entryfields, e.g.forPOI, areavailable.
SelectCity or ZIP.Thecharacter bar appears.
Enterthe city orthe ZIP code.During destination entry, suggestions aremadebythe multimedia system. A selectionof destinations appears in a list.
The address entries can be made in anyorder,forexample:
RCity or ZIP,Street,House No.
Enter an intersectingstreet, ifavailable.
RStreet,City or ZIP
RPOI, e.g.Gas Station,City or ZIP
During destination entry, usethefollowingfunctions:
RSwitchingtohandwritingrecognition
RSwitchingtocharacter selection
RDeleting an entry
An entry,e.g.POI, can be deleted with£in astep-by-step search.Navigatetothe lefttodo so.
RCalling upthe online searchfunction (ifavailable)
RCalling up a list
The functions are described inthe freesearch.
Tochangethestate/province:selectthestate orthe province.
Enterthestate orthe province.You onlyneedtoenterthefirstcharacter.
Selectthestate orthe province inthe list.
Tochangethe country:selectthe country.
Enterthe country.You only needtoenterthefirstcharacter.
Selectthe countryonthe list.
Toadopt a destination:selectSelect Desti-nation.Ifthere are several listingsfor a destination,a distance-orientated list appears.
Selectthe destination.The destination address is shown.
Selecting previous destinationsMultimedia system:
Navigation¬Previous and Other Des-
tinations
SelectPrevious Destinations.
Selectthe destination.The destination address is shown.
or
Multimedia system273

Thefollowing system information is transmitted:
RSoftwarerelease ofthe multimedia system
RSystem ID (anonymized)
The transfer ofthis data is usedtooptimize com‐munication betweenthevehicle andthe mobilephone.
Todothis, andtoassign severalvehiclestothemobile phone, avehicle identifier israndomlygenerated.
This has no connectiontothevehicle identifica‐tion number (VIN) and is deleted whenthe multi‐media system isreset (→page 267).
Thefollowing drivingstatus data is transmitted:
RTransmission position engaged
RDistinction between parking,standstill,roll‐ing and driving
RDay/night mode ofthe instrument cluster
The transfer ofthis data is usedtoalter howcontent is displayedtocorrespondtothe drivingsituation.
Thefollowing position data is transmitted:
RCoordinates
RSpeed
RCompass direction
RAcceleration direction
This datais only transferred whilethe navigationsystem is active in ordertoimproveit (e.g. so itcan continue functioning when in a tunnel).
Mercedes me connect
Notes on Mercedes me connect
Mercedes me connect providesthefollowingservices:
RAccident and breakdown management (mebutton)
RConcierge Service (whenthe service is acti‐vated), appointmentrequests or similar (mebutton)
RMercedes-Benz emergency call system (auto‐matic emergency call or SOS button)
The Mercedes-Benz Customer Center andtheMercedes-Benz emergency call center areavaila‐bleforyou aroundthe clock.
The me button andthe SOS button can befoundonthevehicle'soverhead control panel(→page313).
You can also callthe Mercedes-Benz CustomerCenter usingthe multimedia system(→page313).
Pleasenotethat Mercedes me connect is aMercedes-Benz service. In emergencies, alwayscallthe national emergency servicesfirst usingthestandard national emergency service phonenumbers. In emergencies,you can also usetheMercedes-Benz emergency call system(→page315).
Observethe conditions of usefor Mercedes meconnect andother services. These can beobtained inthe Mercedes me portal: https://me.secure.mercedes-benz.com
312Multimedia system

Callingthe Mercedes-Benz Customer Centerusing the multimedia system
Requirements:RYou haveaccesstoa GSM network.
RThe contract partner's GSM network cover‐age isavailable intherespectiveregion.
RThe ignition is switched on sothatvehicledata can be transferred automatically.
Multimedia system:
PhoneªContacts
CallMercedes me connect.The call is made.
Then,you can select a service and be con‐nectedtoa specialist atthe Mercedes-BenzCustomer Center.
Making a call viatheoverhead control panel
Requirements:RYou haveaccesstoa GSM network.
RThe contract partner's GSM network cover‐age isavailable intherespectiveregion.
RThe ignition is switched on sothatvehicledata can be transferred automatically.
1Service call button (me button)
2SOS button cover
3SOS button
Tomake a service call:press button1.
Tomake an emergency call:press SOSbutton cover2brieflytoopen.
Press and hold SOS button3for at leastone second.
If a service call is active, an emergency call canstill be triggered. This has priorityover allotheractive calls.
Service calls are only possible if a mobile phonenetwork isavailable.
Information aboutthe service call usingthemebuttonA calltothe Mercedes-Benz Customer Centerhas been initiated viathe me button intheover‐head control panel orthe multimedia system.
Intheevent of a breakdown,you willget sup‐port:
RAqualified Mercedes-Benztechnician pro‐vides breakdown assistance on site and/orthevehicle will betowedtothe nearestauthorized Mercedes-Benz Center.
You may bechargedforthese services.
Multimedia system313

Ifthere is a malfunction inthe emergencycall system (e.g. a malfunction withthespeaker, microphone, airbag, SOS button), acorresponding message appearsinthe mul‐tifunction display ofthe instrument cluster.
Triggering an automatic emergency call
RequirementsRThe ignition is switched on.
RThestarter battery is sufficientlycharged.
Ifrestraint systems such as airbags or Emer‐gencyTensioning Devices havebeen activatedafter an accident,the Mercedes-Benz emer‐gency call system may automatically initiate anemergency call.
The emergency call has been made:
RAvoice connection is madetothe Mercedes-Benz emergency call center.
RA messagewith accident data is transmittedtothe Mercedes-Benz emergency call center.
The Mercedes-Benz emergency call centercan transmitthevehicle position datatooneofthe emergency call centers.
The SOS button intheoverhead control panelflashes untilthe emergency call isfinished.
It is not possibletoimmediately end an auto‐matic emergency call.
If no connection can be madetothe emergencyservices either, a corresponding messageappearsinthe media display.
Dialthe local emergency number onyourmobile phone.
If an emergency call has been initiated:
RRemain inthevehicle iftheroad and trafficconditions permityoutodo so until avoiceconnection is established withthe emer‐gency call center operator.
RBased onthe call,the operator decideswhether it is necessarytocallrescueteamsand/orthe policetothe accident site.
RIf novehicle occupant answers, an ambu‐lance is senttothevehicle immediately.
Triggering a manual emergency callPress and holdthe SOS button intheover‐head control panelfor at leastone second.
The emergency call has been made:
RAvoice connection is madetothe Mercedes-Benz emergency call center.
RA messagewith accident data is transmittedtothe Mercedes-Benz emergency call center.
The Mercedes-Benz emergency call centercan transmitthevehicle position datatooneofthe emergency call centers.
RRemain inthevehicle iftheroad and trafficconditions permityoutodo so until avoiceconnection is established withthe emer‐gency call center service provider.
ROnthe basis ofthe call,the service providerdecides whether it is necessarytocallres‐cueteams and/orthe policetothe accidentsite.
If no connection can be madetothe emergencyservices either, a corresponding messageappearsinthe media display.
Dialthe local emergency number onyourmobile phone.
316Multimedia system

Ending an unintentional emergency call
Selectvonthe multifunctionsteeringwheel. Depress buttonfor several seconds.
Data transfer ofthe Mercedes-Benz emer‐gency call system
Intheevent of an automatic or manual emer‐gency callthefollowing data is transmitted,forexample:
RVehicle's GPS position data
RGPS position data ontheroute (afew300feet(hundred meters) beforethe inci‐dent)
RDirection of travel
RVehicle identification number
RVehicle drive type
RNumber of people determinedtobe inthevehicle
RWhether Mercedes me connect isavailableor not
RWhetherthe emergency callwas initiatedmanually or automatically
RTime ofthe accident
RLanguage setting onthe multimedia system
Data transmitted isvehicle information.For anyquestions aboutthe collection, use and sharingofthe eCall system data, please contact MBU‐SA's Customer Assistance Center at 800-FOR-MERC.
For Canada, please contact MBC's CustomerAssistance Center at 1-800-387-000.
Customerrequestsfor covered informationshould be submitted viathe samechannels.
For accident clarification purposes,thefollowingmeasures can betaken uptoan hour aftertheemergency call has been initiated:
RThe currentvehicle position can be called up
RAvoice connectiontothevehicle occupantscan be established
Online and Internet functions
Internet connection
Information on connectingtothe Internet
\nWARNINGRisk of distraction from infor‐mation systems and communicationsequipment
Ifyou operate information and communica‐tion equipment integrated inthevehiclewhen driving,you will be distracted fromthetraffic situation. This could also causeyoutolose control ofthevehicle.
Only operatethis equipment whenthetraffic situation permits.
Ifyou cannot be sure ofthis,stopthevehicle whilst paying attentiontoroadand traffic conditions and operatetheequipment withthevehiclestationary.
You must observethe legalrequirementsforthecountry in whichyou are currently driving whenoperatingthe multimedia system.
Multimedia system317

Multimedia system:
ConnectzBrowserzEnter
URL
Enter aweb address.
The function is country-dependent.
Tofinishthe entry and call uptheweb‐site:selectT.
Showing/hidingtheweb browser menuIfyou call up awebsitebyselecting a link,forexample,theweb browser menu is hidden.
Toshow/hide:pressthe8button.
Theweb browser supports video playback.
Nowebsites or videos are displayed whilethevehicle is in motion.
Web browseroverview
1URL entry
2Bookmarks
3Web page, back
4Web page,forwards
5Options
6Closesthe browser
Calling upweb browser optionsMultimedia system:
ConnectzBrowserZOptions
Thefollowing functions areavailable:
RRefresh Page/Cancel
RZoom
RBrowser Settings
RDelete Browser Data
Select an option.
Makethe desiredchangestothe settings.
Calling uptheweb browser settingsMultimedia system:
Con-
nectzBrowserZOptionsBrow
ser Settings
Thefollowing functions areavailable:
RBlock Pop-Ups
RActivate Javascript
RAllow Cookies
Activatesor deactivateSthe function.
320Multimedia system