2019 MERCEDES-BENZ CLA door lock

To ensure that the vehicle is secured againstrolling away unintentionally:
Rthe electric parking brake must be applied.
Rthe transmission must be in position]andthe transmission position display must show]in the multifunction display.
Rthe SmartKey must be removed from the igni-tion lock.
Ron uphill or downhill gradients, the frontwheels must be turned towards the curb.
Switching off the engine
Important safety notes
GWARNING
The automatic transmission switches to neu-
tral positionNwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking positionP. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Automatic transmission
XApply the electric parking brake.
XAll vehicles (except Mercedes-AMG vehi-cles):shift the transmission to position].
XMercedes-AMG vehicles:press buttonC.
XWith the SmartKey :turn the SmartKey topositionZin the ignition lock and remove it.The immobilizer is activated.
XWith the Start/Stop button:press theStart/Stop button (Ypage 123).The engine stops and all the indicator lamps inthe instrument cluster go out.
If the driver's door is closed, this is the sameas key positionG. If the driver's door is open,this is the same as key positionZ, i.e. theSmartKey having been removed.
If you switch the engine off with the transmis-sion in position^or[, the automatic trans-mission shifts to\\automatically.
With the SmartKey:if you then open the driv-er's door or the front-passenger door or removethe SmartKey from the ignition, the automatictransmission shifts to]automatically.
With the Start/Stop button:if you then openthe driver's door or the front-passenger door,the automatic transmission shifts to]auto-matically.
If you want the automatic transmission toremain in neutral\\, e.g. when having the vehi-cle cleaned in an automatic car wash with atowing system:
XVehicles with the Start-Stop button:remove the Start-Stop button from the igni-tion lock.
XInsert the SmartKey into the ignition lock.
XAll vehicles:switch the ignition on.
XDepress the brake pedal and keep itdepressed.
XEngage neutral\\.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the ignition and leave the SmartKeyin the ignition lock.
Electric parking brake
General notes
GWARNING
If children are left unsupervised in the vehicle,
they could:
Roperate the vehicle's equipment
Parking143
Driving and parking
Z

Additionally, children could set the vehicle in
motion if, for example, they:
Rrelease the parking brake
Rshift the automatic transmission out of park
position]
Rstart the engine
There is a risk of an accident and injury.
Never leave children or animals unattended in
the vehicle.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. This
also applies for the Digital Vehicle Key if the
"Digital Vehicle Key" function is activated via
Mercedes me connect.
The function of the electric parking brake isdependent on the on-board voltage. If the on-board voltage is low or there is a malfunction inthe system, it may not be possible to apply thereleased parking brake.
XIf this is the case, only park the vehicle onlevel ground and secure it to prevent it rollingaway.
XShift the automatic transmission to position].
It may not be possible to release an appliedparking brake if the on-board voltage is low orthere is a malfunction in the system. Contact aqualified specialist workshop.
The electric parking brake performs a functiontest at regular intervals while the engine isswitched off. The sounds that can be heard whilethis is occurring are normal.
Applying or releasing manually
XTo engage:push handleC.When the electric parking brake is applied,the redI(USA only) or$(Canadaonly) indicator lamp lights up in the instru-ment cluster.
The electric parking brake can also be appliedwhen the SmartKey is removed.
XTo release:pull handleC.The redI(USA only) or$(Canadaonly) indicator lamp in the instrument clustergoes out.
The electric parking brake can only bereleased:
Rif the SmartKey is in positionGorHinthe ignition lock (Ypage 123) or
Rif the ignition was switched on using theStart/Stop button
Applying automatically
The electric parking brake is automaticallyapplied when the transmission is in position]and:
Rthe engine is switched off or
Rthe driver is not wearing a seat belt and thedriver's door is opened
To prevent the electric parking brake from beingautomatically applied, pull handleC.
The electric parking brake is also applied auto-matically if:
RActive Distance Assist DISTRONIC brings thevehicle to a standstill or
Rthe HOLD function is keeping the vehicle sta-tionary
RActive Parking Assist is keeping the vehiclestationary
In addition, at least one of the following condi-tions must be fulfilled:
Rthe engine is switched off
Rthe driver is not wearing a seat belt and thedriver's door is opened
Rthere is a system malfunction
Rthe power supply is insufficient
Rthe vehicle is stationary for a lengthy period
The redI(USA only) or$(Canada only)indicator lamp in the instrument cluster goesout.
The electric parking brake is not automaticallyapplied if the engine is switched off by the ECOstart/stop function.
144Parking
Driving an d parking

Activating/deactivating the acoustic
locking verification signal
If you switch on theAcousticAcousticLockLockfunction, anacoustic signal sounds when you lock the vehi-cle.
XPress theYorebutton on the steeringwheel to select theSett.Sett.menu.
XPress thedorcbutton to select theVehicleVehiclesubmenu.
XPressvto confirm.
XPress thedorcbutton to select theAcoustic LockAcoustic Lockfunction.If theAcoustic LockAcoustic Lockfunction is activated,the multifunction display shows the7symbol in orange.
XPress thevbutton to save the setting.
Comfort
Switching the fold-in mirrors when lock-
ing feature on/off
This function is only available in Canada.
This function is only available when the vehicle isequipped with the electrical fold-in function.
When you activate theAuto.Auto.MirrorMirrorFoldingFoldingfunction, the exterior mirrors are folded in whenthe vehicle is locked. If you unlock the vehicleand then open the driver's or front-passengerdoor, the exterior mirrors fold out again.
If you have switched on theAuto. MirrorAuto. MirrorFoldingFoldingfunction and you fold in the exteriormirrors using the button on the door(Ypage 98), they will not fold out automatically.The exterior mirrors can then only be folded outusing the button on the door.
XPress theYorebutton on the steeringwheel to select theSett.Sett.menu.
XPress thedorcbutton to select theConvenienceConveniencesubmenu.
XPressvto confirm.
XPress thedorcbutton to select theAuto. Mirror FoldingAuto. Mirror Foldingfunction.If theAuto. Mirror FoldingAuto. Mirror Foldingfunction isswitched on, the multifunction display showsthe exterior mirror in orange.
XPress thevbutton to save the setting.
Restoring the factory settings
XPress theYorebutton on the steeringwheel to select theSett.Sett.menu.
XPress thedorcbutton to select theFactory SettingFactory Settingsubmenu.
XPressvto confirm.TheReset All Settings?Reset All Settings?functionappears.
XPress thedorcbutton to selectNoNoorYesYes.
XPress thevbutton to confirm the selec-tion.If you have selectedYesYes, the multifunctiondisplay shows a confirmation message.
For safety reasons, theDaytime RunningDaytime RunningLightsLightsfunction in theLightLightsubmenu is onlyreset if the vehicle is stationary.
AMG menu (Mercedes-AMG vehicles)
Warm-up
CDigital speedometer
DGear indicator

Loading guidelines
GWARNING
If objects, luggage or loads are not secured or
not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid is open when the engine is running,
especially if the vehicle is in motion. There is a
risk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open.
GWARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
The handling characteristics of a laden vehicleare dependent on the distribution of the loadwithin the vehicle.
Observe the following notes when loading andtransporting a load:
RNever exceed the maximum permissiblegross vehicle mass or the gross axle weightrating for the vehicle (including occupants).The values are specified on the vehicle iden-
tification plate on the B-pillar of the driver'sdoor.
RThe trunk is the preferred place to carryobjects.
RPosition heavy loads as far forwards as pos-sible and as low down in the trunk as possible.
RThe load must not protrude above the upperedge of the seat backrests.
RAlways place the load against the rear or frontseat backrests. Make sure that the seatbackrests are securely locked into place.
RAlways place the load behind unoccupiedseats if possible.
RUse the cargo tie-down rings and the parcelnets to transport loads and luggage.
RUse cargo tie-down rings and fastening mate-rials appropriate for the weight and size of theload.
RSecure the load with sufficiently strong andwear-resistant tie-downs. Pad sharp edges forprotection.
Stowage areas
Stowage spaces
Important safety notes
GWARNING
If objects in the passenger compartment are
stowed incorrectly, they can slide or be
thrown around and hit vehicle occupants. In
addition, cup holders, open stowage spaces
and mobile phone brackets cannot always
retain all objects they contain. There is a risk
of injury, particularly in the event of sudden
braking or a sudden change in direction.
RAlways stow objects so that they cannot be
thrown around in such situations.
RAlways make sure that objects do not pro-
trude from stowage spaces, parcel nets or
stowage nets.
RClose the lockable stowage spaces before
starting a journey.
RAlways stow and secure heavy, hard, poin-
ted, sharp-edged, fragile or bulky objects in
the trunk.
Observe the loading guidelines (Ypage 239).
Stowage areas239
Stowage and features
Z

Do not touch the hot heating elements of the
cup holder. Always make sure that children
cannot access the hot heating elements of the
cup holder. Never leave children unsuper-
vised in the vehicle.
GWARNING
If objects in the passenger compartment are
stowed incorrectly, they can slide or be
thrown around and hit vehicle occupants. In
addition, cup holders, open stowage spaces
and mobile phone brackets cannot always
retain all objects they contain. There is a risk
of injury, particularly in the event of sudden
braking or a sudden change in direction.
RAlways stow objects so that they cannot be
thrown around in such situations.
RAlways make sure that objects do not pro-
trude from stowage spaces, parcel nets or
stowage nets.
RClose the lockable stowage spaces before
starting a journey.
RAlways stow and secure heavy, hard, poin-
ted, sharp-edged, fragile or bulky objects in
the trunk.
!Only use the cup holders for containers ofthe right size and which have lids. The drinkscould otherwise spill.
Observe the loading guidelines (Ypage 239).
The stowage compartments in the doors providespace for bottles:
Rfront: capacity up to 34 fl. oz. (1.0l)
Rrear: capacity up to 17 fl. oz. (0.5 l)
Cup holder in the front center console
CCup holder
The cup holder and the rubber mat underneathcan be removed for cleaning. Clean them withclean, lukewarm water only.
XTo remove:carefully pull in upper sections ofcup holderCon the driver's and front-passenger sides until they release.
XLift the cup holder upwardsDuntil it can beremoved.
XTo install:insert cup holder into lateralcurved sectionsDin the stowage compart-ment. Insert the cup holder so that the wedge
Features245
Stowage and features
Z

Mercedes-Benz Customer Assistance Centerat 1-800-FOR-MERCedes (1-800-367-6372)or 1-866-990-9007
XYou will be asked for your password.
XReturn to your vehicle at the time agreed uponwith the Mercedes-Benz Customer Assis-tance Center.
Alternatively, the vehicle can be opened via:
Rthe Internet, under the "Owners Online" sec-tion
Rtelephone applications (e.g. for iPhone®,Android™)
To do this, you will need your identification num-ber and password.
Vehicle remote closing
The valet locking feature can be used when youhave forgotten to lock the vehicle and you are nolonger nearby.
The vehicle can then be locked by the Mercedes-Benz Customer Assistance Center.
The vehicle can be immediately locked remotelyup to four days after the ignition was lastswitched off. After this time, the valet lockingmay be delayed by 15 to 60 minutes. After30 days the vehicle can no longer be lockedremotely.
The valet locking feature is available if the rele-vant mobile phone network is available and adata connection is possible.
XContact the following service hotlines:
Mercedes-Benz Customer Assistance Centerat 1-800-FOR-MERCedes (1-800-367-6372)or 1-866-990-9007You will be asked for your password.
The next time you are inside the vehicle and youswitch on the ignition, theDoors LockedDoors LockedRemotelyRemotelymessage appears in the multifunctiondisplay.
Alternatively, the vehicle can be locked via:
Rthe Internet, under the "Owners Online" sec-tion
Rtelephone applications (e.g. for iPhone®,Android™)
To do this, you will need your identification num-ber and password.
Stolen vehicle recovery service
If your vehicle has been stolen:
XNotify the police.The police will issue a numbered incidentreport.
XThis number will be forwarded to theMercedes-Benz Customer Assistance Centertogether with your PIN.The Mercedes-Benz Customer AssistanceCenter then tries to locate the system. TheMercedes-Benz Customer Assistance Centercontacts you and the local law enforcementagency if the vehicle is located.
However, only the law enforcement agency isinformed of the location of the vehicle.
If the anti-theft alarm system is activated forlonger than 30 seconds, Mercedes me connectautomatically notifies the Mercedes-Benz Cus-tomer Assistance Center.
Vehicle Health Check
With the Vehicle Health Check, the CustomerAssistance Center can provide improved sup-port for problems with your vehicle. During anexisting call, vehicle data is transferred to theCustomer Assistance Center.
The customer service representative can usethe received data to decide what kind of assis-tance is required. You are then, for example,guided to the nearest Mercedes-Benz ServiceCenter or a recovery vehicle is called.
If vehicle data needs to be transferred during anMB Info call or a Roadside Assistance call, this isinitiated by the Customer Assistance Center.
TheRoadside Assistance ConnectedRoadside Assistance Connectedmes-sage appears in the display. If the Vehicle HealthCheck can be started, theRequestRequestforforVehi‐Vehi‐cle Diagnostics Received Start vehi‐cle Diagnostics Received Start vehi‐cle diagnostics?cle diagnostics?message appears in thedisplay.
XPress theYesYesbutton to confirm the message.
XIf theVehicle Diagnostics PleaseVehicle Diagnostics PleaseStart IgnitionStart Ignitionmessage appears: turn theSmartKey to positionHin the ignition lock(Ypage 123).
XIf thePlease follow the instructionsPlease follow the instructionsreceivedreceivedbybyphonephoneandandmovemoveyouryourvehi‐vehi‐cle to a safe position.cle to a safe position.messageappears: please follow the instructions
Features253
Stowage and features
Z

!When Active Brake Assist, Active DistanceAssist DISTRONIC or the HOLD function isactivated, the vehicle brakes automatically incertain situations.
To avoid damage to the vehicle, deactivatethese systems in the following or similar sit-uations:
Rwhen towing the vehicle
Rin the car wash
!Make sure that the electric parking brake isreleased. If the electric parking brake is faulty,visit a qualified specialist workshop.
!Only secure the tow rope or tow bar at thetowing eyes. Otherwise, the vehicle could bedamaged.
!Do not use the towing eyes for recovery pur-poses as this could damage the vehicle. If indoubt, recover the vehicle with a crane.
!When towing, pull away slowly andsmoothly. If the tractive power is too high, thevehicles could be damaged.
!The vehicle can be towed a maximum of30 miles (50km). The towing speed of 30 mph(50km/h) must not be exceeded.
If the vehicle has to be towed more than30 miles (50km), the front axle must be raisedor the entire vehicle raised and transported.
!Do not tow with sling-type equipment. Thiscould damage the vehicle.
!When towing away vehicles with KEYLESS-GO, use the key instead of the Start/Stopbutton. The automatic transmission may oth-erwise shift to position]when you open thedriver's or front-passenger door, which coulddamage the transmission.
!Vehicles with automatic transmission mustnot be started by tow-starting. This could oth-erwise damage the transmission.
It is better to have the vehicle transported thanto have it towed away.
If the vehicle can no longer be driven because ofan accident or breakdown, you have the follow-ing options:
RTransporting the vehicle.
As a rule, you should have the vehicle trans-ported.
RTowing the vehicle with a tow rope or tow bar.
Only tow the vehicle in exceptional cases.
The battery must be connected and charged.Otherwise, you:
Rcannot turn the SmartKey to positionHinthe ignition lock.
Rcannot release the electric parking brake.
Rcannot shift the transmission to position\\.
The function of the electric parking brake andthe parking lock is dependent on the on-boardvoltage.
If the on-board voltage is low or if there is a sys-tem malfunction:
Rthe electric parking brake may not be appliedin certain circumstances, or
Rit may no longer be possible to shift the trans-mission to position]
Switch off non-essential consumers, e.g. theradio.
Deactivate the automatic locking feature beforethe vehicle is towed (Ypage 189). You couldotherwise be locked out when pushing or towingthe vehicle.
Installing/removing the towing eye
Installing the towing eye
The brackets for the screw-in towing eye arelocated in the bumpers. They are at the rear andat the front, under coversC.
XRemove the towing eye from the stowagespace.
Towing and tow-starting285
Breakdown assistance
Z

The towing eye is located with the vehicle toolkit under the cargo compartment floor(Ypage 274).
Vehicles with the TIREFIT kit: the towing eye isbeneath the tire inflation compressor(Ypage 274).
XPress the mark on coverCinwards in thedirection of the arrow.
XTake coverCoff the opening.
XScrew in the towing eye clockwise to the stop.
Removing the towing eye
XUnscrew and remove the towing eye.
XAttach coverCto the bumper and press untilit engages.
XPlace the towing eye in the stowage wellbeneath the cargo compartment floor in thecargo compartment (Ypage 274).
XVehicles with the TIREFIT kit: put back the tireinflation compressor (Ypage 274).
Towing the vehicle with the front axle
raised
Observe the important safety notes when tow-ing your vehicle with the front axle raised(Ypage 284).
Only vehicles without 4MATIC can be towedwith the front axle raised.
!Vehicles with 4MATIC must not be towedwith either the front or the rear axle raised, asdoing so will damage the transmission.
Vehicles with 4MATIC may either be towed awaywith both axles on the ground or be loaded upand transported.
!The ignition must be switched off if the vehi-cle is being towed with the front axle raised.
Otherwise, ESP®may intervene and damagethe brake system.
XOn vehicles with KEYLESS-GO or the KEY-LESS-GO start function:you must use theSmartKey instead of the Start/Stop button(Ypage 124).
XMake sure that the vehicle is stationary.
XTurn the SmartKey to positionHin the igni-tion lock.
XWhen the vehicle is stationary, depress thebrake pedal and keep it depressed.
XShift the automatic transmission to position].
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch off the automatic locking(Ypage 189).
XSwitch on the hazard warning lamps(Ypage 103).
XTurn the SmartKey in the ignition lock to posi-tionZand leave the SmartKey in the ignitionlock.
Towing a vehicle with both axles on
the ground
It is important that you observe the safetyinstructions when towing away your vehicle(Ypage 284).
XOn vehicles with KEYLESS-GO or the KEY-LESS-GO start function:you must use theSmartKey instead of the Start/Stop button(Ypage 124).
The automatic transmission automatically shiftsto position]when you open the driver's orfront-passenger door or when you remove theSmartKey from the ignition lock. In order toensure that the automatic transmission stays inposition\\when towing away the vehicle, youmust observe the following points:
XMake sure that the vehicle is stationary.
XTurn the SmartKey to positionHin the igni-tion lock.
XDepress and hold the brake pedal.
XShift the automatic transmission to position\\.
XLeave the SmartKey in positionHin the igni-tion lock.
XRelease the brake pedal.
XRelease the electric parking brake.
XSwitch on the hazard warning lamps(Ypage 103).
iIn order to signal a change of direction whentowing the vehicle with the hazard warninglamps switched on, use the combinationswitch as usual. In this case, only the indicatorlamps for the direction of travel flash. Afterresetting the combination switch, the hazardwarning lamp starts flashing again.
286Towing and tow-starting
Breakdown assistance