2019 MERCEDES-BENZ C-CLASS SEDAN ignition

000A
WARNIN GRisk ofacci dent despite exit
wa rning
The exitwa rning react snei ther tostatio nary
obj ect sno rto vehicles approaching youat a
gr eat lydif fere nt spe ed.
As are sult, theex itwa rning cannotwa rn
dr iver sin these situation s. 0007
Alw ayspa ypar ticular attention tothe
tr af fic situ ation whe nope ning thedoor s
and makesur eth er eis suf ficie ntcle ar‐
ance . If
th er eis ave hicle inthemonit oring rang e, this
is indic ated intheoutside mirror.If ave hicle
occupant opensthedoor ontheside withth e
wa rning, awa rning tone sou nds and thewa rning
lam pin theoutside mirrorst ar ts to flash.
This addit ionalfun ction ison lyavailable when
Blin dSpo tAs sis tis act ivat ed and uptoamax i‐
mum ofthre eminut esafte rth eignition has
been switchedoff.The exitwa rning isno long er
av ailable once thewa rning lam pin theoutside
mir rorflashes thre etimes. The
exitwa rning isonl yan aid and nota subs ti‐
tut efo rth eatt ent ion ofvehicle occupants. The
re sponsibili tyforopening andclosi ngthedoor s
and forlea ving theve hicle remains withth eve hi‐
cle occupants.
Sy stem limita tions
Blin dSpo tAs sis tand ActiveBli nd Spo tAssi st
ma ybe limi tedin thefo llo wing situat ions:
R ifth er eis dir ton thesensor sor thesensor s
ar eobscur ed
R inpoor visibility ,e.g. due tofog, hea vyrain or
sno w
R ifth er ear enar row vehicles, e.g.bicycles or
mo torbik es
R ifth ero ad has very wide ornar row lanes
R ifve hicles areno tdr iving inthemiddle of
th eir lane
Wa rnings maybe issued inerro rwhen driving
close tocrash barrier sor similar solidlanebor‐
der s.Alw aysmak esur eth at ther eis suf ficie nt
di st anc eto theside forot her traf fic or obs ta‐
cle s. Wa
rnings maybe interru pte dwhen driving along‐
side long vehicles, forex am ple truc ks,fo ra pr o‐
long edtime.
Blind SpotAssis tis no toper ationa lwhen reve rse
ge ar iseng aged.
The exitwa rning maybe limit edinthefo llo wing
situat ions:
R When thesensor sar eco veredby adjac ent
ve hicles innar row par kingspac es.
R When people approachth eve hicle.
R Intheeve ntofstatio naryor slo wlymo ving
obj ect s.
Fu nction ofbrak eapp lication (Activ eBlind
Spo tAssis t)
The brak eapplication functionisonl yav ailable
fo rve hicles withaDr iving Assistance Packag e.
If Ac tiveBli nd Spo tAssi stdetects arisk ofaside
im pact inthemonit oring rang e, acou rse-co r‐
re cting brak eap plica tion iscar ried out. This is
designed tohelp youavo idacollis ion.
The cour se-cor recting brak eap plica tion isavaila‐
ble inthespeed rang ebe twee nap prox imat ely
20 mph(30 km/h) and125mp h(200 km/h). 220
Driving andparking

No
teson oper ating safety 000A
WARNIN GRisk ofdist ra ction from infor‐
mati onsystems andcomm unication s
eq uipment
If yo uoper ateinf ormat ionand comm unic a‐
tio neq uipme ntintegratedin theve hicle
when driving, youwill bedistract ed from the
tr af fic situ ation. Thiscou ldalso cau seyouto
lose control of theve hicle. 0007
Onlyoper ateth is eq uipmen twhen the
tr af fic situ ation per mits. 0007
Ifyo ucan notbe sur eof this, stop the
ve hicle whilstpa ying attention toroad
and traffic condi tions andoperate the
eq uipment withth eve hicle statio nary. 000A
WARNIN GRisk ofdist ra ction from oper‐
ati ng mob ile commu nication equipme nt
whi letheve hicle isin mo tion
If yo uoper atemob ilecomm unic ationeq uip‐
men twhen drivin g,youwill bedistract ed fr
om thetra ffic situat ion.This could also
cause youto lose control of theve hicle. 0007
Onlyoper ateth is eq uipmen twhen the
ve hicle isstatio nary. Fo
ryo ur ow nsa fety,al wa ys obser vethefo llo w‐
ing point swhen operatingmobile communic a‐
tion seq uipmen tand espec iallyyo ur voice con ‐
tr ol system:
R Obser vetheleg alrequ iremen tsforth ecoun‐
tr y in whic hyo uar edr ivin g.
R While drivin g,on lyop eratemobi lecom mun i‐
cat ionseq uipme ntand your voice con trol
sy stem when thetra ffic con dition sper mit it.
Yo uma yot her wise bedistract ed from the
tr af fic condi tions andcausean acci dent,
inju ring yourself and other s.
R Ifyo uuse thevo ice con trol system inan
emer gency your voice can chang eand your
te lephon ecall, e.g.anemer gency call,can
th er eb ybe unnec essarilydela yed.
R Famili arize yourself withth evo ice con trol
sy stem func tionsbef orest ar tin gth ejour ney. Oper
ation Ov
ervie wof oper ation oftheVo ice Contr ol
Sy stem onthemu ltifunct ionsteer ing wheel The
Voice Cont rolSy stem isoper ational approx‐
imat elyth irty seco ndsafte rth eignition is
switc hedon. Vo
ice Cont rolSy stem 239

Im
por ting/e xportin gda ta
000E NO
TELos sof data due toprematur e
re mo val 0007
Donotre mo vethedat ast or ag e
medium whendatais being expor ted.
Mer cedes- Benzis no tliable foran yloss of
dat a. Re
quirement s:
R The vehicle isstatio nary.
R The ignition isswitc hedonortheve hicle has
been star ted.
R The SDcardis inser ted(0013 page33 1) or
th eUSB device iscon nect ed
(0013 page333).
Multimedia system:
0018 System 0019
System Backup 0007
Select Import DataorExport Data. Im
por ting 0007
Select adat ast or ag emedium.
A pr om ptappear sask ing whe ther youre all y
wish tooverwr ite th ecur rent data.If da ta
or iginat esfrom another vehicle, this isrecog‐
nized during data readin g.
The mult imed iasystem isrestar tedonc eth e
dat ahas been impor ted.
0009 Current vehicle settin gscan beedit edafte r
th eim por t.
Expor ting
If PIN protect ion isactiv ated, your PIN isrequ es‐
te d. 0007
Enterth efo ur -di git PIN. 0007
Select adat ast or ag emedium.
The datais ex por ted. The dataex por tma y
ta ke severalmin utes. Ac
tiv atin g/deac tivatin gPI N protection Multi
media system:
0018 System 0019
PIN Protec tion
Se tting thePIN 0007
Sele ctSet PIN. 0007
Entera fo ur -di git PIN. 0007
Enterth efo ur -di git PIN again.
If bo th PINs match,PIN protect ion isactiv e.
Changing thePIN
Re quiremen ts
R Acur rent PIN mustbe set. 0007
Select Change Settings. 0007
Enterth ecur rent PIN . 0007
Select Chang ePIN . 0007
Seta ne wPIN .
Ac tiv atin gPI N protection fordat aex por t 0007
Select Change Setting s.
Co nfirm with thePIN. 27
0
Multimedia system

0007
Select Protect Data Export .
Ac tivate0073 ordeacti vate 0053 thefunc tion.
Un bloc king thePIN
Re quiremen ts:
R Ther eis an Interne tcon nection .
R AMer cedes meaccount exists at htt p:/ /
www .mercedes.me .
R The Person alization service isactiv e
(0013 page27 1).
If th ePIN has been entered incor rectl yth re e
tim es,th ePIN willbebloc ked. Youcan have a
sing le-use passwordsent toyouvia the
Mer cedes meconn ectonline portaltorese tth e
PIN protect ion. 0007
Select Unbloc kPIN. 0007
Enterth esing le-use password.
PIN protect ion isrese t,and youcan seta
ne wPIN.
0009 Alternat ivel y, yo ucan have PIN protect ion
re se tat an aut hor ized Mercedes-Benz Cen‐
te r. User
profile Se
tting auser profile
Multimedia system:
0018 System 0019
g Person alization
Displa yingauser profile when star ting
If th is func tion isact ive, apr om ptappear swhen
st ar tin gth esy stem asking whichuser profile to
use. 0007
Select Display Profile Select ion afterStart . 0007
Activate0073 ordeacti vate 0053 thefunc tion.
Selecting auser profile 0007
Select GuestProfile orindividual profile 003B.
0009 Some settings from theuser profile areonl y
loaded whentheve hicle isstatio naryor
when theignition isswitc hedon.
Au tomatic synchronizat ion
Eac htime theignition isswitc hedoffor on, the
indiv idual userprofiles aresync hroniz edon the
multime diasystem and ontheser ver.This
ensur esthat thelat estuser profiles arealw ays
av ailable. 0007
Select Automat icSyn chron izat ion. 0007
Activate0073 ordeacti vate 0053 thefunc tion.
0009 Formor einf ormation aboutimpor ting/
ex por tinguser profiles (0013 page27 1).
Cr eatin gauser profile
Mul timedi asy stem:
0018 System 0019
g Person alization
0019 Create Profile 0007
Entera name. 0007
Select 0076.
The follo wing informatio nis save din theuser
pr ofile, forex am ple:
R System settings
R Settings intheTV tune r'schann ellist
R Navig ation andtraf fic inf ormati on
The settings differ depending ontheve hicle
eq uipment.
Im por ting/e xportinguser profiles
Re quirement s:
R Ther eis an Interne tcon nection . Multime
diasystem 27
1

th
emobile phoneconnect ioninyour vehicle
and, asan option, installed automat ically.Yo u
can moni torth est atus ofyour updat eson the
Mer cedes meportaland find informa tionab ou t
po tentia linno vatio ns.
Yo ur adv antages ataglanc e:
R con venie ntly recei vesof twareupda tesvia
th emobile phonenetwork
R improve sth equ alit yand availabilit yof
Mer cedesme connectser vices
R keeps your mult imed iasystem and comm uni‐
cation module up-to-dat e
Fu rther information aboutsoftwareupdat escan
be found athttp :/ /m e.m erced es-ben z.co m
Pe rfor min gasof twareup date
Re quirement s:
R Ther eis an Interne tcon nection
(0013 page32 4).
R Foraut omat icupdat es:yo ur vehicle hasa
per manent lyins talled com munic ationmod‐
ule. Multim
ediasystem:
0018 System 0019
Soft ware Update
Au tomatic update 0007
Swi tchAuto matic Onl ine Update on 0073.
Up dat esareper form ed.
The current status oftheupdat esisdis‐
pla yed.
Manu alupd ate 0007
Deact ivat e0053 Auto matic OnlineUpdate. 0007
Select anupdat efrom thelis tand star tth e
updat e.
Ac tiv atin gthe softwa reupdat e 0007
Restar tth esy stem.
Fu nction ofimpor tant system updates
Im por tant system updat esma ybe neces saryfo r
th esecur ityofyour mult imed iasystem's data.
Please installth ese updat es,orelse thesecur ity
of your mult imed iasystem cann otbe ensur ed.
0009 Ifaut omatic softwareupdat esareactiv ated,
th esy stem updat eswill bedownloaded auto‐
maticall y(0013 page27 3). As
soo nas an update isavailable fordo wnloa d,
a cor responding messageappea rson themedia
displa y.
Yo uha ve thefo llo wing selectionoption s:
R Down load
The updat ewill bedownloaded inthebac k‐
gr ound.
R Det ails
Inf ormation aboutthepending system
updat eis displa yed.
R Later
The updat ecan bedownloaded manuallyata
lat er time (0013 page27 3).
If th edo wnload iscom pletedand theupdat eis
re ady forins tallation ,yo uwill beinformed ofthis
af te rth ene xt ignition cycle, forex am ple.
0009 Park theve hicle safely inasuit able location
bef orest ar tin gth eins tallation .
Re quiremen tsforth eins tallation :
R The ignit ionisswitc hedon.
R The engin eis no tru nning . Mu
ltimed iasystem 27
3

The
Mercedes-B enzCustomer Cent erand the
Mer cedes-Ben zemer gency callcent erareav aila‐
ble foryo uar oun dth ecloc k.
The mebutt onand theSOS buttoncan befound
on theve hicle's overhead control panel
(0013 page31 9).
Yo ucan also calltheMer cedes- BenzCustomer
Cent erusi ng themultimedia system
(0013 page31 9).
Pl eas eno te that Mer cedesme connectis a
Mer cedes-Ben zser vice.In emer gencie s,alwa ys
cal lth enation alemer gency service sfirs tus ing
th est andar dnat ionalemer gency service phone
num bers.In eme rgenci es,youcan also usethe
Mer cedes-Ben zemer gency callsy stem
(0013 page32 1).
Obser vethecon ditions ofuse forMer cedes me
connect andother services. These canbe
obt ained intheMer cedes meportal:htt ps:/ /
me. secur e.mercedes -benz.com Calling
theMer cedes- BenzCustomer Center
usi ng the multi mediasy stem
Re quirement s:
R Youha ve acc ess toaGSM network.
R The cont ract partner' sGSM networkco ver‐
ag eis available inthere spectiv ere gion.
R The ignition isswitc hedonsothat vehicle
dat acan betransf erredaut omatic ally.
Multimedia system:
0018 Phone 0019
ª Contac ts 0007
Call Mercedes meconnect.
The callismade.
Then, youcan selectaser viceand becon‐
ne cted toaspec ialistat theMer cedes- Benz
Cus tomer Cent er.
Making acall viatheove rhead contr olpa nel
Re quirement s:
R Youha ve acc ess toaGSM network.
R The cont ract partner' sGSM networkco ver‐
ag eis available inthere spectiv ere gion. R
The ignition isswitc hedonsothat vehicle
dat acan betransf erredaut omatic ally. 1
Service callbutton(me button)
2 SOS buttoncover
3 SOS button 0007
Tomak ease rvice call: press butt on1. Multime
diasystem 31
9

at
thesit eof theacciden t.Ithelps locatean
acciden tsit ein places that aredif ficul tto
acc ess. However,eve nif ave hicle iseq uipped
wit heCal l,th is does notmean thesy stem isON.
As suc h,eCall doesnotre place dialing 911in the
eve ntofan acci dent.
The eme rgency callcan bemade automatical ly
( 0013 page322) ormanuall y(0013 page322 ).
Onl ymak eemer gency callsifyo uor other sar e
in need ofrescue.
Onl ymak eemerg encycallsifyo uor other sar e
in need ofrescue. Donotmak ean emer gency
cal lin theeve ntofabr ea kdo wnorasimil arsit‐
ua tio n.
Di spl aysin themed iadisp lay:
SOS READY :eC allav ailable
SO SNOT READY: theignition isno ton oreCall
is no tav ailable.
Dur ing anact ive emer gency call,0053 appe ars
in thedispla y.
Yo ucan find mor einf orma tionon there gional
av ailabilit yof eCall system at:htt p://
www .mercedes- benz.com /con nect_ecall . 0009
Ifth er eis amalfunct ionintheemer gency
cal lsy stem (e.g. amalfunct ionwithth e
speak er,micr ophone, airbag,SOS button), a
cor responding messageappea rsinthemul‐
tifun ction displa yof theins trument cluster.
Tr igg ering anaut omat icemer gency call
Re quirement s
R The ignit ionisswitc hedon.
R The star terbatt eryis suf ficie ntlych arge d.
If re stra int systems suchas airbags orEmer ‐
ge ncy Tensi oni ng Device sha ve been activated
af te ran accide nt,theMer cedes- Benzemer‐
ge ncy callsy stem mayaut omaticall yinitiat ean
emer gency call.
The eme rgency callhas been made:
R Avo ice con nection ismade totheMer cedes-
Benz emergency callcent er.
R Ames sage withacc iden tdat ais transm itted
to theMer cedes- Benzemergency callcent er.
The Mercedes-Be nzeme rgency callcent er
can trans mit theve hicle position datato one
of theemer gency callcent ers. The
SOS button intheove rhead control panel
fl ashes untilth eemer gency callis finis hed .
It is no tpo ssi ble to immed iatelyend anaut o‐
matic emergency call.
If no conne ctioncan bemade totheemer gency
ser vice sei th er,a cor responding message
appea rsinthemedia display. 0007
Dialth elocal emergency num beron your
mob ilephon e.
If an eme rgency callhas been initiat ed:
R Remain intheve hicle ifth ero ad and traffic
condi tions permit youto do sountil avo ice
con nection ises tablished withth eemer‐
ge ncy callcent eroperator.
R Bas edon thecall, theoper ator decides
whe ther itis neces saryto cal lre scue teams
and/ orthepolice totheacciden tsit e.
R Ifno vehicle occupant answers, an ambu‐
lance issent totheve hicle immediat ely.
Tr igg ering ama nual emer gency call 0007
Press and hold theSOS buttonintheove r‐
head controlpanel forat lea stone second. 322
Multimedia system

R
freq uent operation inmount ainouste rrain or
on poor road sur faces
R whe nth eengine isoftenleft idling forlong
per iods
R oper ation inpar ticula rly dus tycond ition s
and /orif air -rec ircula tion mod eis freq uen tly
used
In these orsimilar operating conditions ,ha ve the
int erior airfilt er ,engin eair clean er,engin eoil
and oilfilt er etc. chang edmor efreq uent ly.The
tir es mus tbe checkedmor efreq uentl yif th e
ve hicle isoper ated under increased loads. Fur‐
th er information canbeobt ained ataqu alif ied
spec ialistwo rkshop. Batt
erydisconne ctionperiods The
ASSYSTPL US service interva ldisp lay
can onlycalculat eth eser vice dueda te when
th ebat tery isconnect ed. 0007
Notedown theser vice duedatedispla yedon
th eins trument displaybef orediscon necting
th ebatt ery(0013 page35 1). Engine
compartment Opening/closing
thehood 000A
WARNIN GRisk ofacci dent ifth eengine
hood isunlatc hedwhile driving
An unloc kedengin ehood mayopen upwhen
th eve hicle isin mo tion andblockyo ur vie w. 0007
Neverunla tchth eengine hoodwhile
dr iving. 0007
Beforeev erytrip, ensur eth at the
engine hoodislatc hed. 000A
WARNIN GRisk ofacci dent andinjury
when openingand closingtheengine
hood
When opening orclosing theengine hood,it
ma ysuddenl ydr op intoth eend position .
Ther eis arisk ofinjur yfo ran yone inthe
engine hood's rang eof mo vement. 0007
Onlyopen orclose theengine hood
when ther ear eno per sons inthe
engine hood's rang eof mo vement. 000A
WARNIN GDang erofburnswhen open‐
ing thehood
If yo uopen thehood when theengine has
ove rheat edordur ing afire intheengine
com partmen t,yo uco uld come intoco ntact
wit hho tga ses orother escaping operating
fl uids. 0007
Beforeopen ingthehood, allowthe
engine tocool down. 0007
Intheeve ntofafire intheengine com‐
par tmen t,ke ep thehood closed and
call thefire ser vice. 000A
WARNIN GRisk ofinju rydue tomo ving
par ts
Cer tain com pone ntsin theengine compart‐
ment maycon tinue tomo veorsuddenly
mo veagain evenaf te rth eignition hasbeen
switc hedoff,e.g. thecooler fan.
Ma kesur eof thefo llo wing beforeper form ing
ta sk sin theengine compartmen t: 0007
Swi tchth eignition off. 352
Maintenanc eand care