2019 MERCEDES-BENZ C CLASS seats

Symbols........................................................5
Ataglance....................................................6Cockpit ........................................................... 6Warning and indicator lamps ........................10Overhead control panel ................................14Door control panel and seat adjustment .......16Emergencies and breakdowns ......................18
Digital Operator's Manual.........................20Calling upthe Digital Operator's Manual ...... 20
General notes.............................................21Protectingthe environment ..........................21Genuine Mercedes-Benz parts ......................21Operator's Manual ........................................22Service andvehicle operation ......................23Operating safety ...........................................24Declaration of conformityfor wirelessvehicle components .....................................25Diagnostics connection ................................ 25Qualified specialistworkshop ....................... 26Correct use ofthevehicle ............................26
Problems withyourvehicle ...........................27Reporting safety defects ...............................27LimitedWarranty ..........................................27QR codeforrescue card ...............................28Datastorage .................................................28Copyright ......................................................31
Occupant safety.........................................33Restraint system ...........................................33Seat belts ..................................................... 36Airbags ......................................................... 40
PRE-SAFE®system .......................................47Safely transportingchildren inthevehi‐cle ................................................................48Notes on pets inthevehicle .........................62
Opening and closing..................................64SmartKey......................................................64Doors............................................................ 69Trunk ............................................................73Roller sun blinds ...........................................78Side windows............................................... 80Sliding sunroof ............................................. 83Anti-theft protection .....................................88
Seats andstowing.....................................90Notes onthe correct driver's seat posi‐tion ............................................................... 90Seats ............................................................91Steering wheel ............................................100Easy entry andexitfeature .........................101Operatingthe memory function ..................102Stowage areas ............................................104Cup holder ..................................................11 5Ashtrayand cigarettelighter .......................116Sockets .......................................................11 8Wirelesscharging ofthe mobile phoneand connection withtheexterior antenna ...11 9Installing/removingthefloor mats .............120
Light and visibility...................................12 2Exterior lighting ..........................................12 2Interior lighting ...........................................127Changing bulbs (onlyforvehicles withhalogen headlamps) ....................................12 8Windshield wiper and windshieldwashersystem ........................................................13 2Mirrors........................................................13 4Operatingthe sun visors .............................137
2Contents

1Operatesthe memory function→102
2Adjuststhe seats electrically→95
3Switchesthe seat heater on/off→98
4Switchesthe seatventilation on/off→99
5Operatesthe outside mirrors→13 4
6Opens/closesthe trunk lid→73
7bOpens/closestheright side window→80
8bOpens/closesthe left side window→80
9bOpens/closestherearright side win‐dow
→80
AbOpens/closestherear left side window→80
BChild safety lockfortherear side windows→62
COpensthe door→69
D76Locks/unlocksthevehicle→69
EAdjuststhe 4-waylumbar support→95
FSetsthe seatfore-and-aft adjustment→91
GSeat adjustment usingthe multimedia system→97
HAdjuststhe headrestraints→96
IAdjuststhe seat height→91
JAdjuststhe seat backrest inclination→91
Ataglance – Door control panel and seat adjustment17

NOTEImpairment ofthe operating effi‐ciency oftherestraint systems frominstalling accessory parts or fromrepairsorwelding
Airbags and EmergencyTensioning Devices,aswell as control units and sensorsfortherestraint systems, may be installed inthefol‐lowing areas ofyourvehicle:
RDoors
RDoor pillars
RDoor sills
RSeats
RCockpit
RInstrument cluster
RCenter console
RLateralroof frame
Do not install accessory parts such asaudio systems inthese areas.
Do not carryoutrepairs orwelding.
Haveaftermarket installation of acces‐sories carried out at aqualified special‐istworkshop.
You could jeopardizethe operating safety ofyourvehicle ifyou use parts, tires and wheels aswellas accessoriesrelevanttosafety which havenotbeen approvedbyMercedes-Benz. Safety-rele‐vant systems, e.g.the brake system, may mal‐function. Only use Mercedes-Benz GenuinePartsor parts of equalquality.Only use tires, wheelsand accessoriesthat havebeen specificallyapprovedforyourvehicle model.
Mercedes-Benz GenuineParts are subjecttostrictquality control. Each part has been spe‐cially developed, manufactured or selectedforMercedes-Benzvehicles andfine-tunedforthem.Therefore, only Mercedes-Benz GenuinePartsshould be used.
Morethan 300,000 different Mercedes-BenzGenuineParts areavailablefor Mercedes-Benzmodels.
All authorized Mercedes-Benz Centers maintaina supply of Mercedes-Benz GenuinePartsfor
necessaryservice andrepairwork. In addition,strategically located parts delivery centers pro‐videforquick andreliable parts service.
Always specifythevehicle identification number(VIN) (page 423) when orderingMercedes-Benz GenuineParts.
Operator's Manual
This Operator's Manual describes all models andallstandard and optional equipmentavailableforyourvehicle atthe time ofthis Operator's Man‐ual goingtopress. Country-specific differencesare possible. Notethatyourvehicle may not beequipped with allfeatures described. This is alsothe casefor systems and functionsrelevanttosafety.Therefore,the equipment onyourvehiclemay differ fromthat inthe descriptions and illus‐trations.
The original purchase agreementforyourvehiclecontains a list of all ofthe systems inyourvehi‐cle.
Shouldyou haveanyquestions concerningequipment and operation, please consult anauthorized Mercedes-Benz Center.
22General notes

Seat belts
Protection providedbythe seat belt
Alwaysfastenyour seat belt correctlybeforestarting a journey.A seat belt can only providethe best level of protection if it isworncorrectly.
\nWARNINGRisk of injuryor death duetoincorrectlyfastened seat belt
Ifthe seat belt is notworncorrectly, it can‐not performits intended protective function.
In addition, an incorrectlyfastened seat beltcan also cause injuries,forexample, intheevent of an accident or when braking orchanging direction suddenly.
Always ensurethat allvehicle occu‐pants havetheir seat beltsfastenedcorrectly and are sitting properly.
Always observethe instructions aboutthe cor‐rect driver's seat position and adjustingthe seat(page 90).
In orderforthe correctlywornseat belttopro‐videthe intended level of protection, eachvehi‐cle occupant must observethefollowing infor‐mation:
RThe seat belt must not be twisted and mustfit tightly and snugly acrossthe body.
RThe seat belt must berouted acrossthe cen‐ter ofthe shoulder and as low down acrossthe hips as possible.
RThe shoulder section ofthe seat belt shouldnottouchyour necknor berouted underyour arm or behindyour back.
RAvoidwearing bulky clothing, e.g. a wintercoat.
RPushthe lap belt down asfar as possibleacrossyour hips and pull tight withthe shoul‐der section ofthe belt. Neverroutethe lapbelt acrossyour abdomen.
RNeverroutethe seat belt across sharp, poin‐ted, abrasive or fragile objects.
ROnly one person should use each seat belt atany one time. Never allowbabies andchil‐drentotravel sitting onthe lap of anothervehicle occupant.
RNever secure objects with a seat belt iftheseat belt is also being usedbyone ofthevehicle's occupants. Always observetheinstructionsfor loadingthevehicle whensecuring objects, luggage or loads(page104).
Also ensurethat no objects, e.g. a cushion,areever placed between a person andtheseat.
The seat belts onthefollowing seats are equip‐ped with a special seat beltretractor:
Rfront-passenger seat
RRear seats
Activate or deactivatethe special seatbeltretractor (page54).
Ifchildren are traveling inthevehicle, be suretoobservethe instructions and safety notes on"Children inthevehicle" (page 49).
36Occupant safety

through or attached inthe deployment areaof an airbag. Always observethe accessorymanufacturer's installation instructions, inparticularthe information on suitable placesfor installation.
RThere are no heavy, sharp-edged or fragileobjects inthe pockets ofyour clothing.Storesuch objects in a suitable place.
Limited protection from airbags
\nWARNINGRisk of injuryduetomodifi‐cationstothe airbag cover
Ifyou modifythe cover of an airbag or affixobjects such asstickerstoit,the airbag mayno longer function correctly.
Never modifythe cover of an airbag anddo not affix objectstoit.
The installation location of an airbag is identifiedbythe AIRBAGsymbol (page 40).
\nWARNINGRisk of injuryor death duetothe use of unsuitable seat covers
Unsuitable seat coverscan obstruct or pre‐ventthe deployment of air bags integratedintothe seats.
Consequently,the air bags cannotprotectvehicle occupants astheyare designedtodo. In addition, operation ofthe automaticfront passenger air bag shutoff may berestricted.
You should onlyuse seat coversthathavebeen approvedforthe correspond‐ing seatsbyMercedes-Benz.
\nWARNINGRisk of injuryduetomalfunc‐tions ofthe sensors inthe door paneling
Sensorstocontrolthe airbags are located inthe doors. Modifications orworknot per‐formed correctlytothe doors or door panel‐ing, aswell as damaged doors, can leadtothe function ofthe sensors being impaired.The airbags mighttherefore not functionproperlyany more.
Consequently,the airbags cannotprotectvehicle occupants astheyare designedtodo.
Never modifythe doors or parts ofthedoors.
Always haveworkonthe doors or doorpaneling carried out at aqualified spe‐cialistworkshop.
\nWARNINGRisk of injuryduetodeployedairbag
A deployed airbag no longer has a protectivefunction and cannotprotect as intended intheevent of an accident.
Havethevehicletowedtoaqualifiedspecialistworkshop in ordertohavethedeployed airbagreplaced.
Havedeployed airbagsreplaced immediately.
42Occupant safety

Reversingthe PRE-SAFE®system measures
If an accident did not occur,the pre-emptivemeasuresthatweretaken arereversed.
You will needtoperformcertain settingsyour‐self.
Ifthe seat belt pre-tensioning is notreduced,movethe seat backrest back slightly.The locking mechanismreleases.
Function of PRE-SAFE®PLUS (anticipatoryoccupant protection plus)
PRE-SAFE®PLUS can detect certain impacts,particularlyan imminentrear impact, andtakepre-emptive measurestoprotectthevehicleoccupants. These measures cannot necessarilyprevent an imminent impact.
PRE-SAFE®PLUS can implementthefollowingmeasures independently of eachother:
RTighteningthe seat belts onthe driver's seatand front passenger seat.
RIncreasing brake pressure whenthevehicleisstationary.This brake application is can‐
celed automatically whenthevehicle pullsaway.
If an accident did not occur,the pre-emptivemeasuresthatweretaken arereversed.
System limitations
The system will not initiate any action inthefol‐lowing situations:
Rwhen backing up
The system will not initiate any braking applica‐tion inthefollowing situations:
Rwhilst driving
or
Rwhen entering orexiting a parking spacewhile usingActiveParking Assist
Safely transportingchildren inthevehicle
Always observewhenchildren are travelinginthevehicle
Alsostrictly observethe safety notesforthespecific situation. Inthiswayyou canrecog‐nize potentialrisks andavoid dangers ifchil‐
dren are traveling inthevehicle(page 49).
Be diligentBear in mindthat neglectingtosecure achild inthechildrestraint system may haveserious con‐sequences. Always be diligent in securing achildcarefully beforeevery journey.
Toimprove protectionforchildrenyoungerthan12years old or under 5ft(1.50 m) in height,Mercedes-Benzrecommendsyou observethefollowing information:
RAlways securethechild in achildrestraintsystem suitableforthis Mercedes-Benzvehi‐cle.
RThechildrestraint system must be appropri‐atetothe age,weight and size ofthechild.
RThevehicle seat must be suitablefor instal‐ling achildrestraint system.
Accidentstatistics showthatchildren secured intherear seats aregenerallysaferthanchildrensecured inthe front seats.Forthisreason,Mercedes-Benzstrongly advisesthatyou installachildrestraint system on arear seat.
48Occupant safety

Overview of suitable seats inthevehiclefor installing achildrestraint system
Securing systemsforchildrestraint systems
Vehicle seat
Left/rightrear seatPreferred securing system:
LATCH-type (ISOFIX)child seat securing sys‐tem
Also secureTopTether if present(page 56)
Alternative securing system:
RVehicle seat belt
Front passenger seatSecuring system:
RVehicle seat belt
Be suretoobserve:
RIfthe front passenger seat is occupied, ensure,bothbefore and duringthe journey,thatthesta‐tus ofthe front passenger front airbag is correctforthe current situation (page44).
RNotes on automatic front passenger front airbagshutoff (page 43).
Centerrear seatSecuring system:
RVehicle seat belt
Occupant safety53

Activating/deactivating the seat belt'schildspecial seat beltretractor
\nWARNINGRisk of injuryor death if aseat belt is unfastened whilethevehicleis in motion
Ifthe seat belt isreleased whilethevehicle isin motion,thechildrestraint system is nolonger correctly secured. Thechild seatsafetyfeature is deactivated andthe seatbelt is drawn in a bitbythe inertiareel.
It istherefore not possibletoengagethe seatbelt again.
Pullover andstopthevehicle safely assoon as possible, paying attentiontoroad and traffic conditions.
Activatethechild seat safetyfeatureagain and correctly securethechildrestraint system.
When enabled,the special seat beltretractorensuresthatthe seat belts ofthe frontpassenger seat andrear seats do not slackenoncethechildrestraint system is secured.
The seat belts onthefollowing seats are equip‐ped with a special seat beltretractor:
RFront passenger seat
RRear seats
Toinstall achildrestraint system:wheninstalling achildrestraint system, alwaysobservethe manufacturer's installation andoperating instructions aswell asthe informa‐tion inthis Operator's Manual.Pullthe seat belt smoothly fromthe seat beltoutlet.
Engagethe seat belttongue inthe seat beltbuckle.Toactivatethe special seat beltretrac‐tor:pullthe seat belt out fully and lettheinertiareelretract it again.Whenthe special seat beltretractor is activa‐ted,you should hear aratcheting sound.
Pushthechildrestraint system down untilthe seat belt sits tightly.Todeactivate the special seat beltretrac‐tor:presstherelease button ofthe seat beltbuckle.
Holdthe seat belttongue and guide backtothe seat belt outlet.
InstallingtheLATCH-type (ISOFIX)childrestraint system ontherear seat
InstallingtheLATCH-type (ISOFIX)childrestraint system ontherear seat
\nWARNINGRisk of injuryiftherearbenchseat/rear seat and seat backrestare not engaged
Iftherear benchseat/rear seat and seatbackrest are not engagedtheycouldfoldfor‐wards, e.g. when braking suddenly or intheevent of an accident.
RIfthis isthe case,thevehicle occupantwould beforced intothe seat beltbytherear benchseat/rear seat orbythe seatbackrest. The seat belt cannotprotect asintended and couldresult in additionalinjury.
54Occupant safety