2019 MERCEDES-BENZ C CLASS phone

Symbols........................................................5
Ataglance....................................................6Cockpit ........................................................... 6Warning and indicator lamps ........................10Overhead control panel ................................14Door control panel and seat adjustment .......16Emergencies and breakdowns ......................18
Digital Operator's Manual.........................20Calling upthe Digital Operator's Manual ...... 20
General notes.............................................21Protectingthe environment ..........................21Genuine Mercedes-Benz parts ......................21Operator's Manual ........................................22Service andvehicle operation ......................23Operating safety ...........................................24Declaration of conformityfor wirelessvehicle components .....................................25Diagnostics connection ................................ 25Qualified specialistworkshop ....................... 26Correct use ofthevehicle ............................26
Problems withyourvehicle ...........................27Reporting safety defects ...............................27LimitedWarranty ..........................................27QR codeforrescue card ...............................28Datastorage .................................................28Copyright ......................................................31
Occupant safety.........................................33Restraint system ...........................................33Seat belts ..................................................... 36Airbags ......................................................... 40
PRE-SAFE®system .......................................47Safely transportingchildren inthevehi‐cle ................................................................48Notes on pets inthevehicle .........................62
Opening and closing..................................64SmartKey......................................................64Doors............................................................ 69Trunk ............................................................73Roller sun blinds ...........................................78Side windows............................................... 80Sliding sunroof ............................................. 83Anti-theft protection .....................................88
Seats andstowing.....................................90Notes onthe correct driver's seat posi‐tion ............................................................... 90Seats ............................................................91Steering wheel ............................................100Easy entry andexitfeature .........................101Operatingthe memory function ..................102Stowage areas ............................................104Cup holder ..................................................11 5Ashtrayand cigarettelighter .......................116Sockets .......................................................11 8Wirelesscharging ofthe mobile phoneand connection withtheexterior antenna ...11 9Installing/removingthefloor mats .............120
Light and visibility...................................12 2Exterior lighting ..........................................12 2Interior lighting ...........................................127Changing bulbs (onlyforvehicles withhalogen headlamps) ....................................12 8Windshield wiper and windshieldwashersystem ........................................................13 2Mirrors........................................................13 4Operatingthe sun visors .............................137
2Contents

Climate control........................................13 8Overview of climate control systems ..........138Operatingthe climate control system .........13 9
Driving and parking.................................14 4Driving ........................................................14 4DYNAMIC SELECT switch ...........................15 3Automatic transmission ..............................154Function ofthe 4MATIC ..............................15 9Refueling ....................................................15 9Parking ........................................................161Driving and driving safety systems .............170Vehicletowing instructions .........................225
Instrument Display and on-boardcomputer..................................................226Instrument Displayoverview ...................... 226Overview ofthe buttons onthesteeringwheel ..........................................................227Operatingthe on-board computer .............. 228Settingthe design ...................................... 229Settingthe additionalvaluerange .............. 229Overview of displays onthe multifunc‐tion display .................................................230
Adjustingthe instrument lighting ................231Menus and submenus ................................. 231Head-up Display ......................................... 237
Voice Control System..............................239Notes on operating safety .......................... 239Operation ................................................... 239UsingtheVoice Control System effec‐tively ...........................................................241Essentialvoice commands ..........................241
Multimedia system..................................254Overview and operation .............................. 254System settings .......................................... 263Fit & Healthy...............................................274Navigation ...................................................276Telephone ...................................................302Online and Internet functions ..................... 324Media .........................................................329Radio .......................................................... 342Sound .........................................................349
Maintenance and care.............................351ASSYST PLUS service interval display .........351Engine compartment .................................. 352Cleaning and care ....................................... 359
Breakdown assistance............................368Emergency ..................................................368Flat tire .......................................................370Battery (vehicle) ..........................................376Towstarting ortowingaway....................... 381Electrical fuses ........................................... 386
Wheels and tires......................................390Notes on noise or unusual handlingchar‐acteristics ...................................................390Notes onregularlyinspecting wheels andtires ............................................................ 390Notes on snowchains .................................391Tirepressure .............................................. 392Loadingthevehicle .................................... 399Tirelabeling ................................................ 403Definition oftermsfor tires and loading ..... 409Changing a wheel ........................................411
Contents3

Fault memories inthevehicle can beresetby aservice outlet as part ofrepair or maintenancework.
Depending onthe selected equipment,you canimport data intothevehicle's comfort and info‐tainment functionsyourself.
This includes,forexample:
Rmultimedia data such as music,films or pho‐tosfor playbackin an integrated multimediasystem
Raddress book datafor use in connection withan integrated hands-free system or an inte‐grated navigation system
Rentered navigation destinations
Rdata aboutthe use of Internet services
This data can be saved locally inthevehicle or itis located on a device whichyou haveconnectedtothevehicle (e.g. smartphone, USBflash driveor MP3 player). Ifthis data isstored inthevehi‐cle,you can deleteit at any time. This data issenttothird parties only atyourrequest, partic‐ularlywhenyou use online services in accord‐ance withthe settingsthatyou haveselected.
You canstore orchange convenience settings/individualization inthevehicle at any time.
Depending onthe equipment,this includes,forexample:
Rsettingsforthe seat andsteering wheel posi‐tions
Rsuspension and climate control settings
Rcustomizations such as interior lighting
Ifyourvehicle is accordingly equipped,you canconnectyour smartphone or another mobile enddevicetothevehicle.You can controlthisbymeans ofthe control elements integrated inthevehicle. Images and audio fromthe smartphonecan be output viathe multimedia system. Cer‐tain information is simultaneously transferredtoyour smartphone.
Depending onthe type of integration,this caninclude:
Rgeneralvehicle data
Rposition data
This allowsyoutouse selected apps onyoursmartphone, such as navigation or music play‐
back.There is no further interaction betweenthesmartphone andthevehicle; in particular,vehi‐cle data is not directly accessible. Which type offurther data processing occurs is determinedbythe provider ofthe specific app used. Which set‐tingsyou can make, if any,depends onthe spe‐cific app andthe operating system ofyoursmartphone.
Online services
Wireless network connectionIfyourvehicle has a wireless network connec‐tion, it enables datatobeexchanged betweenyourvehicle and additional systems. The wire‐less network connection is enabled viathevehi‐cle's transmission andreception unit or via con‐nected mobile end devices (e.g. smartphones).Online functions can be used viathe wirelessnetwork connection. This includes online serv‐ices and applications/apps providedbythe man‐ufacturer orother providers.
Manufacturer's servicesRegarding online services ofthe manufacturer,the individual functions are describedbythe
General notes29

Protectionbythe airbags
Depending onthe accident situation, an airbagmay supplementthe protection offeredbya cor‐rectlyfastened seat belt.
\nWARNINGRisk of injuryor death duetoincorrect seat position
Ifyou deviate fromthe correct seat position,the air bag cannotperformits intended pro‐tective function and deployment mayevencause further injuries.
Toavoid hazardous situations, always makesurethat allvehicle occupants:
RHavetheir seat beltfastened correctly,including pregnantwomen.
RAre seated properly andthat distancetothe air bags is as large as possible.
RObservethefollowing information.
Always make surethatthere are noobjects betweenthe air bag andthevehicle occupant.
Toavoidtherisksresulting fromthe deploymentof an airbag, eachvehicle occupant mustobservethefollowing information:
RBeforestartingyour journey,adjustyour seatcorrectly;the driver's seat and front-passenger seat should be moved asfar backas possible.
When doing so, always observethe informa‐tion onthe correct driver's seat position(page90).
ROnly holdthesteering wheelbythesteeringwheelrim. This allowsthe airbagtobe fullydeployed.
RAlways lean againstthe seat backrest whenthevehicle is in motion. Do not leanforwardsor againstthe door or side window.You mayotherwise be inthe deployment area oftheairbags.
RAlwayskeepyourfeetonthefloor. Do notputyourfeetonthe cockpit,forexample.Yourfeetmayotherwise be inthe deploy‐ment area ofthe airbag.
RIfchildren are traveling inthevehicle,observethe additional notes(page 49).
RAlwaysstowand secure objects correctly.
Objects inthevehicle interior may prevent anairbag from functioning correctly.Eachvehicleoccupant must always make sure ofthefollow‐ing:
RThere are no people, animals or objectsbetweenthevehicle occupants and an air‐bag.
RThere are no objects betweenthe seat, doorand door pillar (B-pillar).
RThere are no hard objects, e.g. coat hangers,hanging onthe grab handles or coat hooks.
RThere are no accessory parts, such as PNDs(PersonalNavigation Devices), mobilephones or cup holders attachedtothevehi‐cle withinthe deployment area of an airbag,e.g. onthe cockpit, on doors, side windowsor side paneling.
In addition, no connecting cable,tensioningstrap orretainingstrap may berouted
Occupant safety41

Tocall up:press and holdtherelevant pre‐set position button1,2 or 3 untilthe frontseat,thesteering wheel, Head-up Displayand outside mirror are inthestored position.
Whenyoureleasethe preset position button,steering wheel,the seat and mirror settingfunctionsstop immediately.The Head-upDisplay continuestobe adjusted.
Stowage areas
Notes on loadingthevehicle
\nDANGERRisk ofexhaustgas poisoning
Combustion engines emit poisonousexhaustgases such as carbon monoxide. Exhaustgases can enterthevehicle interior ifthetrunk lid is open whenthe engine isrunning,especially ifthevehicle is in motion.
Always switch offthe engine beforeopeningthe trunk lid.
Never drive withthe trunk lid open.
\nWARNINGRisk of injuryfrom unsecureditems inthevehicle
If objects, luggage or loads are not securedor not secured sufficiently,theycould slip,tipover or bethrown around andthereby hitvehicle occupants.
There is arisk of injury,particularly intheevent of sudden braking or a suddenchangein direction.
Alwaysstowobjects in such awaythattheycannot bethrown around.
Beforethe journey,secure objects, lug‐gageor loads against slipping or tippingover.
\nWARNINGRisk of injuryduetoobjectsbeingstowed incorrectly
Ifyou do not adequatelystowobjects inthevehicle interior,theycould slip or betossedaround andtherebystrikevehicle occupants.In addition, cup holders, openstowagespaces and mobile phone brackets cannot
alwaysrestrainthe objectstheycontain intheevent of an accident.
There is arisk of injury,particularly intheevent of sudden braking or a suddenchangein direction.
Alwaysstowobjects in such awaythattheycannot betossed about inthese orsimilar situations.
Always make surethat objects do notproject fromstowage spaces, parcelnets orstowage nets.
Closethe lockablestowage spacesbeforestarting a journey.
Alwaysstowand secure objectsthatare heavy, hard, pointed, sharp-edged,fragile ortoo large inthe trunk.
\nWARNINGRisk of burning fromthetail‐pipe ortailpipe trim
Thetailpipe andtailpipe trim can becomeveryhot. Ifyou come into contact withthesecar parts,you could burnyourself.
104Seats andstowing

around andtherebystrikevehicle occupants.In addition, cup holders, openstowagespaces and mobile phone brackets cannotalwaysrestrainthe objectstheycontain intheevent of an accident.
There is arisk of injury,particularly intheevent of sudden braking or a suddenchangein direction.
Alwaysstowobjects in such awaythattheycannot betossed about inthese orsimilar situations.
Always make surethat objects do notproject fromstowage spaces, parcelnets orstowage nets.
Closethe lockablestowage spacesbeforestarting a journey.
Alwaysstowand secure objectsthatare heavy, hard, pointed, sharp-edged,fragile ortoo large inthe trunk.
Observethe notes on loadingthevehicle.
Vehicles withthrough-loadingfeature intherear benchseat:Fold upthe tie-downeyes.
Hook parcel net1intothe front andreartie-downeyes.
Vehicles without athrough-loadingfea‐ture intherear benchseat:Hooktheringsintothe parcel net's hooks1.
Hooktherings intothe hooks onthe trunkfloor.
EASY-PACKtrunk box
Adjusting the height of the EASY-PACK trunkboxtoany position
\nWARNINGRisk of becoming trappedand injured when movingthefloor up
Whenthefloor moves up,your hands maybecome trapped onthe frame ofthe EASY-PACK trunk box and objects may bethrownup.
Whenthefloor moves up, make surethatyour hands are not withinthesweep ofthefloor.
If someone becomes trapped, carefullypushthe center ofthefloor downward.
Removeall objects fromthefloorbefore moving it up.
11 0Seats andstowing

area when usingthe socket. Observethenotes on airbag protection when doingthis(page41).
Wirelesscharging ofthe mobile phone andconnection withtheexterior antenna
Notes on wirelesslychargingthe mobilephone
\nWARNINGRisk of injuryduetoobjectsbeingstowed incorrectly
If objects inthevehicle interior arestowedincorrectly,theycan slide or bethrownaround and hitvehicle occupants. In addi‐tion, cup holders, openstowage spaces andmobile phonereceptacles cannot alwaysretain all objectstheycontain.
Thereis arisk of injury,particularly intheevent of sudden braking or a suddenchangein direction.
Alwaysstowobjects sothattheycan‐not bethrown around in suchsitua‐tions.
Always make surethat objects do notprotrude fromstowage spaces, luggagenets orstowage nets.
Closethe lockablestowage spacesbeforestarting a journey.
Alwaysstowand secure heavy, hard,pointed, sharp-edged, fragile or bulkyobjects inthe trunk/load compartment.
Observethe notes on loadingthevehicle.
\nWARNINGRisk offirefrom placingobjects inthe mobile phonestowagecompartment
Ifyou place objects inthe mobile phonestowage compartment,theymay heat upexcessively andeven catchfire.
Do not place additional objects, espe‐ciallythose mode of metal, inthemobile phonestowage compartment.
NOTEDamagetoobjects causedbyplacingthem inthe mobile phonestow‐age compartment
If objects are placed inthe mobile phonestowage compartment,theymay be dam‐agedbyelectromagneticfields.
Do not place credit cards,storagemedia orother objects sensitivetoelectromagneticfields inthe mobilephonestowage compartment.
NOTEDamagetothe mobile phonestowage compartment causedbyliquids
If liquids enterthe mobile phonestowagecompartment,the compartment may bedamaged.
Ensurethat no liquids enterthe mobilephonestowage compartment.
RDepending onthevehicle equipment,themobile phone is connectedtothevehicle'sexterior antenna viathecharging module.
Seats andstowing11 9

RThecharging function and wireless connec‐tion ofthe mobile phonetothevehicle'sexterior antenna are onlyavailable ifthe igni‐tion is switched on.
RSmall mobile phones may not be abletobecharged inevery position ofthe mobilephonestowage compartment.
RLargemobile phones which do notrestflat inthe mobile phonestowage compartment maynot be abletobecharged or connected withthevehicle'sexterior antenna.
RThe mobile phone may heat up duringthecharging process. This may also depend onthe applications (apps) currently open.
RToensure more efficientcharging and con‐nection withthevehicle'sexterior antenna,removethe protective cover fromthe mobilephone. Protective coverswhich are neces‐saryfor wirelesscharging areexcluded.
Wirelesscharging ofthe mobile phone
Requirements:RThe mobile phone is suitablefor wirelesscharging.You canfind a listof compatiblemobile phones at:
http://www.mercedes-benz.com/connect
Placethe mobile phone as closetothe cen‐ter of mat1as possible withthe displayfacing upwards.Whenthecharging symbol is shown inthemultimedia system,the mobile phone isbeingcharged.
Malfunctions duringthecharging process areshown inthe multimedia system display.
The mat can beremovedbythetabforcleaning, e.g. using clean, lukewarmwater.
Installing/removingthefloor mats
\nWARNINGRisk of accident duetoobjects inthe driver'sfootwell
Objects inthe driver'sfootwell may impedepedal travel or block a depressed pedal.
This jeopardizesthe operating androadsafety ofthevehicle.
Stowall objects inthevehicle securelysothattheycannotgetintothe driver'sfootwell.
Always installthefloor mats securelyand as prescribed in ordertoensurethatthere is always sufficientroomforthe pedals.
Do not use loosefloor mats and do notplacefloor mats ontop of one another.
12 0Seats andstowing