2019 MERCEDES-BENZ C-CLASS COUPE phone

R
App licat ion-specificvo ice comm andsar e
onl yav ailable forth eactiv eapplication.
Onc eth eVo ice Cont rolSy stem isstar tedan
aut ocue issho wn. Apar tfr om theav ailable voice
com mand sfo rth eapplication currentl yacti ve,
th is also cites exam ple voice com mand sfo r
ot her appli cations whichar eno tactiv e.In this
wa y,yo uwill befamili armor equ ickl ywit hth e
av ailable voice com mand s.The listcan bescrol‐
led oritcan beoper ated byspeec hor thecon ‐
tr oller/t ouchpad. Inf
ormat iononthelangu agese tting Yo
ucan chang eth elanguag eof theVo ice Con‐
tr ol Sy stem viathesy stem languag ese ttings. If
th ese tsy stem languag eis no tsuppor tedby the
Vo ice Cont rolSy stem, English will beselec ted.
The Voice Cont rolSy stem isavailable inEn glish,
Fr enc h,Po rtuguese andSpan ish. Using
theVo ice Contr olSy stem effectiv ely Fe
atur esofaudibl ehelp functi ons Yo
ure cei veinformatio nand help forth efo llo w‐
ing topics:
R Optim um oper ation: sayth ebrief instruc-
tion voice com mand .
R Cur rent app lication: onthemultifunc tion
st eer ing wheel, press the£ rock er switc h
up and sayth eHelp voice com mand .
R Continu eddia log: sayth eHelp voice com ‐
mand during avo ice dialog.
R Specif icfunct ion:sayvo ice com mand sfo r
th edesir edfunc tion,e.g. Help telephon e. No
teson howto improve speec hqu ality If
th eVo ice Cont rolSy stem does notunder stand
yo u:
R onlyop erateth eVo ice Cont rolSy stem from
th edr iver's seat. R
sayth evo ice com mand scohe rentl yand
cle arly,bu tdo notex agg erateth ewo rds.
R avoidloud noisesthat caus eint erfere nce
wh ile ma king avo ice com mand entry,e.g.
th eblo wer.
A vo ice tagin theaddr essbook isno tre cog‐
nized :
R only crea te sensible addressbook entriesin
th esy stem/mo bilephone, e.g.entersur‐
name andfirs tnam ein thecor rect field.
R donotuse anyabbr eviation s,unn eces sary
spaces orspec ialcharact ers.
If ast atio nlis tent ryisno tre cogni zed:
R sayth eRead outstationlistvoice com mand . Essentia
lvo ice comm ands Ov
ervie wof switc hvo ice comm ands Swit
chvoice com mand scan beused toopen
cer tain applicat ions.The voice com mand selec‐
tion canbeused rega rdless oftheapplication
th at iscur rently active. 228
Voice Cont rolSy stem

Vo
ice comm and Function
Show trafficmap
Hide trafficmap Switc
hesthetra ffic map on/off
Swit chon POI symbols
Swit choff POI symbols Swit
ches thePOI symbols displayon themap on/off Ov
ervie wof telephone voice comm ands Yo
ucan usethete lephon evo ice com mand sto
mak ephone callsor sear chthro ugh theaddr ess
book .
Te lephone voice comm ands Vo
ice comm and Function
Call Mak
esaphone call.Alladdr essbook names areav ailable.
Sear chfor con tact Sear
ches forand displays acon tact. Alladdress bookname sar eav ailable.
Out goin gcalls Dis
playsthelas tcall
Redial Select
sth elas tphone number dialed Vo
ice Cont rolSy stem 233

If
Andr oidAutoisact ive, apr om ptappear sask ‐
ing whe ther Blue tooth®
should bedeactiv ated. 0007
Select Yes.
Andr oidAutoisclos edand Bluetooth®
is
deact ivat ed. Wi
-Fi Wi
-Fico nne ctio nove rview
Yo ucan useWi-Fi toestablish acon nection with
a Wi -Fi networkand toacc ess theInt erne tor
ot her networkde vices.
The follo wing connection option sar eav ailable:
R Wi-Fi conne ction
The Wi-Fi conne ctionto aWi -Fi-ca pable
de vice ,e.g .th ecus tomer's mobilephone or
a ta ble tPC ises tablished.
R Multimedia system asaWi -Fi hotspo t
Usi ngthis func tion,a ta ble tPC ornotebook
can becon nected, forex am ple.
To establish acon nection ,yo ucan usethefo l‐
lo wing methods:
R WPS PIN The
conn ection toasec ureWi -Fi networkis
mad evia aPIN .
R WPS PBC
The conne ctionto asec ureWi -Fi networkis
mad eby pressing abutt on(push button).
R Secur itykey
The conn ection toasec ureWi -Fi networkis
mad evia asecu rity key.
Se tting upWi-Fi
Re quirement s:
R The device tobe con nectedsuppor tsone of
th eth re emeans ofcon nect iondescr ibed
(0013 page253).
Multimedia system:
0018 System 0019
ö Connec tivity
Ac tiv atin g/deac tivatin gWi -Fi 0007
Switc hWi-Fi on0073 oroff0053.
If Wi-Fi isdea ctivated 0053, communi cationvia
Wi -Fi toall devic es isint erru pte d.This also
means that acon nectionto theHERME S
comm unication modulecannotbe estab‐ lished.
Thenfunctionssuc has dynamic route
guidan cewithLiv eTr af fic Inf ormati onareno t
av ailable.
Connect ingthemu ltim edia system witha
de vice viaWi-Fi
Thi sfunction isavailable ifaHE RME Scom mun i‐
cat ion modul eis no tins talled.
The type ofcon nection established mustbe
select edon themultimedia system and onthe
de vice tobe con nected.
0009 The connection procedur ema ydif fer
dependin gon thede vice. Followtheins truc‐
tion sth at aresho wninthedispla y.Fu rther
inf ormation (seethemanuf acturer'soper at‐
ing instruction s). 0007
Select Internet Setting s. 0007
Select Search forWi-Fi Network s.
Using asecur itykey 0007
Select aWi -Fi networkin thelis t. 0007
Have thesecur itykeydisp laye don thede vice
to be con nected(see themanuf acturer's
oper ating instruction s). Multimedia
system 253

R
AMer cedesme acco untexists at htt p:/ /
www .mercedes.me.
R The Person alization service isactiv e.
Multimedia system:
0018 System 0019
g Person alization
0019 Manual Export/ Import
This function isno tav ailable inall coun tries.
On lyindiv idual profiles can beimpor tedor
ex por ted.
The individual profiles arealw ayscollectiv ely
im por tedor expor ted. 0007
Impor t:select Import Profiles fromServer.
The Theprofile dataimport overwrites all
existing profiledata.Doyou want tocon-
tinue? messag eappea rs. 0007
Select Yes.
Use rpr ofiles areim por ted. 0007
Expor t:select Export Profiles tothe Server.
User profiles areex por ted.
0009 Certain settings ,suc has addr essbook
ent ries orprev ious destination sfrom the
na vig ation system, areno tex por ted. Se
tting user profile options
Multimedia system:
0018 System 0019
g Person alization 0007
Highlight apr ofile. 0007
Select 0080option s.
The follo wing option sar eav ailable:
R Renam e
R Delete
R Reset
0009 The gues tpr ofile can notbe dele tedor
re nam ed. So
ftwa reupdat e Inf
ormation onsof twareupdat es
The multimedi asy stem prov ides amess age
when anupdat eis available.
De pen dingon thesour ce,youcan perform vari‐
ous updat es: Sof
twareupd ate Sour
ceofthe
updat e Up
dat etype
Up dat esvia mobile
phone Na
vig ation map,sys‐
te m upd ates, Digit al
Oper ator's Manua l
Up dat esvia anexter‐
nal stor ag emedium,
e.g. aUSB flash drive Na
vig ation maps 0009
Updat esvia mobile phonerequ ire an act ive
Int erne tcon nection forth eve hicle. Thisis
no tav ailable inall coun tries. Forfur ther
inf ormation oncon nect ingtotheInt erne t,
see (0013 page31 1).
Ad vantag esofupd ating software
Thank sto thesof twareupdat e,your vehicle sta‐
tus isup-t o-dat e.
In order tocons tantly improve thequ alit yof our
ser vices youwill recei vefutur eupd ates foryo ur
mult imed iasystem, theMer cedes meconnect
ser vices andyour vehicle's communication mod‐
ule. These willconvenie ntlybe sent toyouvia Mult
imed iasystem 259

th
emobile phoneconnect ioninyour vehicle
and, asan option, installed automat ically.Yo u
can moni torth est atus ofyour updat eson the
Mer cedes meportaland find informa tionab ou t
po tentia linno vatio ns.
Yo ur adv antages ataglanc e:
R con venie ntly recei vesof twareupda tesvia
th emobile phonenetwork
R improve sth equ alit yand availabilit yof
Mer cedesme connectser vices
R keeps your mult imed iasystem and comm uni‐
cation module up-to-dat e
Fu rther information aboutsoftwareupdat escan
be found athttp :/ /m e.m erced es-ben z.co m
Pe rfor min gasof twareup date
Re quirement s:
R Ther eis an Interne tcon nection
(0013 page31 1).
R Foraut omat icupdat es:yo ur vehicle hasa
per manent lyins talled com munic ationmod‐
ule. Multim
ediasystem:
0018 System 0019
Soft ware Update
Au tomatic update 0007
Swi tchAuto matic Onl ine Update on 0073.
Up dat esareper form ed.
The current status oftheupdat esisdis‐
pla yed.
Manu alupd ate 0007
Deact ivat e0053 Auto matic OnlineUpdate. 0007
Select anupdat efrom thelis tand star tth e
updat e.
Ac tiv atin gthe softwa reupdat e 0007
Restar tth esy stem.
Fu nction ofimpor tant system updates
Im por tant system updat esma ybe neces saryfo r
th esecur ityofyour mult imed iasystem's data.
Please installth ese updat es,orelse thesecur ity
of your mult imed iasystem cann otbe ensur ed.
0009 Ifaut omatic softwareupdat esareactiv ated,
th esy stem updat eswill bedownloaded auto‐
maticall y(0013 page260). As
soon asan updat eis available fordo wnloa d,
a cor responding messageappea rson themedia
displa y.
Yo uha ve thefo llo wing selectionoption s:
R Down load
The updat ewill bedownloaded inthebac k‐
gr ound.
R Det ails
Inf ormation aboutthepending system
updat eis displa yed.
R Later
The updat ecan bedownloaded manuallyata
lat er time (0013 page260 ).
If th edo wnload iscom pletedand theupdat eis
re ady forins tallation ,yo uwill beinformed ofthis
af te rth ene xt ignition cycle, forex am ple.
0009 Park theve hicle safely inasuit able location
bef orest ar tin gth eins tallation .
Re quiremen tsforth eins tallation :
R The ignit ionisswitc hedon.
R The engin eis no tru nning . 26
0
Mu ltimed iasystem

R
Notesand warnings have been read and
acc epted.
R The parkingbr ak eis applied.
If all requ iremen tsareme t,th eupdat ewill be
ins talled. Themultim ediasystem cann otbe
oper ated while theupdat eis being installed and
ve hicle functionsarere strict ed.
If er ro rs should occurduring theins tallation ,th e
multime diasystem automaticall yatt em ptsto
re stor eth epr ev ious version. Ifre stor ation ofthe
pr ev ious version isno tpossible ,a symbol
appear son thecent ercon sole displa y.Please
cons ultaqu alif ied spec ialistwo rkshop to
re solv eth epr oblem. Re
setfunction Multimedia
system:
0018 System 0019
Reset
Pe rsonal datais dele ted, forex am ple:
R Statio npr ese ts
R Con nectedmobile phones 0007
Select Yes.
If PIN protect ion isactiv ated, apr om ptappear s
ask ing ifyo ualso wish torestor eth is to thefa c‐
to ry settin gsdur ing are se t. 0007
Select Yes. 0007
Enterthecur rent PIN .
The PINisrese t.
or 0007
Select No.
The current PIN stay sth esame afte rre se t‐
ting.
0009 Ifyo uha ve forg ottenyo ur PIN ,an aut hor ized
Mer cedes-Ben zCen tercan deactivateth e
PIN protect ion foryo u.
A pr om ptappear sag ain asking whe ther you
re all ywish torese t. 0007
Select Yes.
The multimedia system isrese tto thefa ct or y
se ttings. Fi
t& Hea lthy ENE
RGIZIN Gcomf ort Mult
imed iasystem 26
1

0007
Select 0080 Map. 0007
Movethemap (0013 page28 4). 0007
Select destinat iononthemap
(0013 page27 0). 0007
Tochang eth eor der ofdes tina tions :high‐
light thedes tinat ionortheint ermediat edes‐
tinat ion. 0007
Select 0080Move . 0007
Movetheint ermediat edes tinat iontothe
desir edposition . 0007
Press theTo uc hCon trol, thecon troller orthe
to uc hpad. 0007
Todel eteades tina tion: highlig htthedes ti‐
nation ortheint ermediat edes tinat ion. 0007
Select 0080Delete.
Calculating aro ut ewith intermediat edes ti‐
nation s
Re quirement s:
R The destination andatleas tone intermediat e
des tination have been entered. Multimedia
system:
0018 Navigation 0019
Way Point sand Info 0007
Select Start New Route Guidance.
The routeis calc ulatedwithth ese tint er‐
mediat edes tinat ions.
Selecting acontact fordes tinatio nen try
Re quirement s:
R Amobile phoneis con nectedto themultime‐
dia system (0013 page29 1).
R Cont acts have been downloaded
(0013 page29 7).
Multimedia system:
0018 Navigation
0019 ¬ Previous andOther Destination s
0019 Contac ts 0007
Select thecon tact.
The cont actdetails aredispla yed. 0007
Select theaddr ess.
Fi lter ing disp lays forco ntac ts 0007
Enteranam eor telephon enumb er,fo rex am‐
ple, intoth esear chfield. 0007
Select ¡.
The firs tcont actinthelis tis highlight ed. 0007
Select thecon tact. 0007
Sele cttheaddr ess.
Ent ering geo-coor dinates
Multimedia system:
0018 Navigation
0019 ¬ Previous andOther Destination s
0019 Geo-coor dinates 0007
Enterge o-coor dinatesaslatitude andlongi‐
tude coordinat esindegr ees, minut esand
seconds.
The map showstheposition . 0007
Conf irm theent ry. 0007
Tocalcu latearo ut e: sele ctStart Route
Gu ida nce. 0007
Ifaro utehas already been creat ed, sele ct
St art New RouteGuidan ceorSet asWay
Poin t. Mult
imed iasystem 269

Se
tting thema por ientat ionto2D or3D 0007
Highlight MapOrient ation: 2D/3D. 0007
Press theTo uc hCon trol, theto uc hpad orthe
contr oller.
The map willbe displ ayed intheselect ed
map orient ation.
Sho wing traf fic mes sagesinthevicinit yof
th ema p 0007
Sele ctTraf ficMess agesfortheVic init y.
The map appear s. 0007
Swipe leftor right ontheto uc hpad.
or 0007
Slid eth econ troller tothelef tor right.
The prev ious ornext traf fic inci dent ishig h‐
li ght edon themap. Information onthetra ffic
inc ident isdispla yed.
0009 Traf fic re por tsareno tav ailable inall coun ‐
tr ies.
Sho wing POIsinthevicinit yof thema p 0007
Sele ctPOIs intheVic init y. 0007
Swipe leftor right ontheto uc hpad.
or 0007
Slid eth econ troller tothelef tor right.
The prev ious ornext POI ishighligh tedon the
map. Thename ortheaddr essissho wn. 0007
Tofilt er thedisp layby POI categor y:
swipe down ontheTo uc hCon trol or the
to uc hpad.
or 0007
Slid eth econ troller down. 0007
Select thePOI categor y.
0009 User Defined allowspersonal POIsymbols to
be select ed(0013 page285 ). Ro
ute Calc
ulating aro ut e
Re quirement s:
R The destination hasbeen entered.
R The destination addressissho wn. 0007
Ifro uteguidan ceisno tact ive, sele ctStart
Rout eGuidan ce.
The routeto thedes tinat ioniscalculat ed.
The map showsthero ute. Ro uteguidan ce
th en begins. or 0007
Ifro uteguidan ceisact ive, sele ctStart New
Rout eGuidan ceorSet asNex tWay Point.
St art New RouteGuidan ce:th eselect eddes‐
tinat ionaddr essissetas ane wdes tinat ion.
The prev ious destination sand intermediat e
des tination sar edele ted. Ro uteguidan ceto
th ene wdes tinat ionbegins.
Set asNext WayPoint :th eselect eddes tina‐
tion addr essissetas thene xt int ermediat e
des tinat ion.Routeguidan cebegin s.
Ta king alternativ ero utes intoco nside ratio n 0007
Select analte rn ativ ero ute(0013 page27 3).
Ot he rmen ufun ctions 0007
Tosave thedes tina tion: select0080 Store
in "Prev iousDestination s". 0007
Todispl ayon thema p:selec t0080 Map. 0007
Tocall ate lephone number: select
0080 Call(ifavailable). 0007
Tocall upanInterne tad dress: selec t
0080 www(ifavailable). Mult
imed iasystem 27
1