Troubleshooting
SiriusXM® use-related issues
SymptomCauseSolution method
SiriusXM
® loads slowly. Since SiriusXM Travel Link
® re‐
ceives data from geo-synchronous
satellites and the data is transmitted
at preset intervals. When the system
is loading the SiriusXM
® data in the
background, There may be occa‐
sions when the SiriusXM
® function
is waiting on data before it can be
accessed. Allow time for SiriusXM Travel
Link
® to complete the loading of
the SiriusXM® data.
Apple CarPlay™ use-related issues
Symptom CauseSolution method
Apple CarPlay™ cannot launch
even though an Apple
®-genuine
connector cord is inserted into the
USB port and it is connected to my
iPhone
®. You used the wrong USB port.
Use the USB port displaying the
mark to start Apple CarPlay™.
The error message, “Mobile device
error” is displayed after connecting
my iPhone
® to the USB port. There is mis-communication be‐
tween the vehicle's audio system
and your iPhone®.
Disconnect the connector cord from
the USB port once and then recon‐
nect it.
The icon of the application I want to
use is not displayed on the home
screen of Apple CarPlay™. Only applications compatible with
Apple CarPlay™ are displayed on
the screen.
Contact the application's supplier.
Voice recognition using Siri
® is
poor or incorrect for commands or
contact names. There are many possible reasons for
this such as:
1. Poor network connectivity
2. Road noise/sound of air blow‐
ing from air conditioner
3. Incorrect iPhone
® language set‐
ting 1. Use the commander switch to
complete the task or wait until
there is sufficient network con‐
nectivity before using Siri
®
again.
2. For better voice recognition, speak loud and clear.
3. Make sure that the iPhone
® lan‐
guage is set correctly (Example:
US English vs UK English).
If you are still having difficulty us‐
ing Siri
®, visit the Apple® support
site or contact Apple®.
There is a difference in the audio
volume between Bluetooth
® audio
and Apple CarPlay™. ―Check the volume of the audio on
the device connected via Blue‐
tooth®. The volume on some devi‐
ces connected via Bluetooth® can be
adjusted.
Interior Features
Audio Set
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▼Agreements and disclaimers related
to Apple CarPlay™
This unit is compatible with Apple
CarPlay™ which can operate an iPhone
®
using the vehicle's audio device.
iPhone, Siri and Apple Music are
registered trademarks of Apple Inc.
Apple CarPlay is trademarks of Apple
Inc.
iOS is a trademark or registered
trademark of Cisco in the U.S. and other
countries and is used under license.
May not be compatible depending on the
model or OS version.
CAUTION
For the purposes of safety, do not
operate your iPhone
® while driving.
Disconnect the iPhone
® when it is not in
use. If the device is left in the cabin, it
could be damaged or the battery may
deteriorate due to the excessive
temperature or humidity inside the
cabin.
If the iPhone
® battery has deteriorated, it
may not recharge or play audio even if it
is connected to this unit.
Before use, carefully read the user
instructions for the iPhone
®.
NOTE
To prevent loss or damage of stored data,
we recommend that you always back up
your data.
▼ Operating Tips for Android™
Requires the Android Auto app on Google
Play and an Android compatible
smartphone running Android™ 5.0
Lollipop or higher.
CAUTION
For the purposes of safety, do not
operate your Android™ Smartphone
while driving.
Disconnect the Android™ Smartphone
when it is not in use. If the device is left in
the cabin, it could be damaged or the
battery may weaken due to the excessive
temperature or humidity inside the
cabin.
If the Android™ Smartphone battery has
deteriorated, it may not recharge or play
audio even if it is connected to this unit.
Before use, carefully read the user
instructions for the Android™
Smartphone.
NOTE
To prevent loss or damage of stored data,
we recommend that you always back up
your data.
Google, Android, Android Auto and
other related marks are trademarks of
Google LLC.
Interior Features
Appendix
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Index
A
Accessory Socket.............................. 5-92
Adaptive Front Lighting System
(AFS)................................................. 4-76
Add-On Non-Genuine Parts and
Accessories........................................ 8-19
Advanced KeyAdvanced keyless entry system..... 3-9
Operational range........................ 3-10
Air Bag Systems............................... 2-31
Air Bag/Seat Belt Pr etensioner System
Warning Beep.................................... 7-49
Ambient Temperature Display.......... 4-16
Antilock Brake System (ABS).......... 4-64
Audio Control Switch
Adjusting the Volume.................. 5-14
Seek Switch................................. 5-14
Audio Set Android Auto™........................... 5-43
Apple CarPlay............................. 5-40
Applications................................. 5-77
AUX.............................................5-33
Bluetooth®.................................. 5-47
Radio............................................5-25
Satellite Radio........ ..................... 5-29
Settings........................................ 5-75
Troubleshooting.......... ................. 5-78
USB............................................. 5-34
Voice Recognition.... ................... 5-73
Volume/Display/Sound
Controls....................................... 5-23
Audio System
Antenna........................................5-17
Appendix..................................... 5-84
Audio Control Switch................. 5-14
Audio Set..................................... 5-18
AUX/USB mode..........................5-15
Before Using the Audio
System......................................... 5-14
Automatic Transmission
Active Adaptive Shift (AAS)...... 4-36
Automatic transmission
controls........................................ 4-34
Direct mode................................. 4-42
Driving tips..................................4-43
Manual shift mode.......................4-37
Shift-lock system......................... 4-35
Transmission ranges.................... 4-35
B
Back Trim Storage Box.................... 5-99
Battery............................................... 6-31 Maintenance.................................6-33
Replacement................................ 6-33
Specifications.................................9-4
Battery Runs Out.............................. 7-23 Jump-starting............................... 7-23
Blind Spot Monitoring (BSM).......... 4-86 Canceling operation of Blind Spot
Monitoring (BSM).......................4-90
Blind Spot Monitoring (BSM) System
Warning Beep.................................... 7-51
Bluetooth® Bluetooth® Audio....................... 5-53
Bluetooth® Hands-Free...............5-63
Bluetooth® Preparation............... 5-50
Body Lubrication.............................. 6-27
Brakes Brakes assist................................ 4-62
Foot brake....................................4-60
Pad wear indicator....................... 4-62
Parking brake...............................4-61
Warning light............................... 4-61
Break-In Period................................. 3-48
C
Capacities............................................ 9-5
Carbon Monoxide......... .................... 3-25
Cell Phones....................................... 8-20
Child Restraint
10-2
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