Operational Range
The system operates only when the driver
is in the vehicle or within operational
range while the key is being carried.
NOTE
When the battery power is low, or in
places where there are high-intensity radio
waves or noise, the operational range may
become narrower or the system may not
operate. For determining battery
replacement, Refer to Keyless Entry
System on page 3-3.
▼Locking, Unlocking the Doors and
the Liftgate
Exterior antenna
Operational range 80cm (31in)
80cm (31in)
Lock
Exterior antenna
Operational range 80cm (31in)
80cm (31in)
Unlock
NOTE
The system may not operate if you are
too close to the windows or door
handles, or liftgate.
If the key is left in the following areas
and you leave the vehicle, the doors may
be locked depending on the radio wave
conditions even if th
e key is left in the
vehicle.
Around the dashboard
In the storage compartments such as
the glove compartment or the center
console
Next to a communication device such
as a mobile phone
▼ Opening the Liftgate
Exterior antenna
80cm (31in)
Operational range
Before Driving
Advanced Keyless Entry System
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In the storage compartments such as
the glove compartment or the center
console
Next to a communication device such
as a mobile phone
When the ignition is switched to ACC or
ON, the vehicle lock-out prevention
feature prevents you from locking
yourself out of the vehicle.
All doors and the liftgate will
automatically unlock if they are locked
using the power door locks with any
door or the liftgate open.
The vehicle lock-out prevention feature
does not operate while the ignition is
switched off.
When all doors and the liftgate are
locked using the power door lock with
any door or the liftgate open, the closed
doors and the liftgate are locked. After
that, when all doors and the liftgate are
closed, all doors and the liftgate are
locked. However, if the key is inside the
vehicle, all doors and the liftgate are
automatically unlocked.
(With the advanced keyless function)
The beep sound is heard for about 10
seconds to notify the driver that the key
has been left in the vehicle.
(Without the advanced keyless
function)
The horn sound is heard twice to notify
the driver that the key has been left in
the vehicle.
(Door unlock (control) system with
collision detection)
This system automatically unlocks the
doors and the liftgate in the event the
vehicle is involved in an accident to
allow passengers to get out of the
vehicle immediately and prevent being
trapped inside. While the ignition is
switched ON and in the event the vehicle
receives an impact strong enough to
inflate the air bags, all the doors and the
liftgate are automatically unlocked after
about 6 seconds have elapsed from the
time of the accident.
The doors and the liftgate may not
unlock depending on how an impact is
applied, the force of the impact, and
other conditions of the accident.
If door-related systems or the battery is
malfunctioning, the doors and the
liftgate will not unlock.
▼Locking, Unlocking with Auxiliary
Key
Turn the auxiliary key toward the front to
lock, toward the
back to unlock.
To l o c k
All doors and the liftgate lock
automatically when the driver's door is
locked using the auxiliary key.
Before Driving
Doors and Locks
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To u n l o c k
The driver’s door unlocks when the
auxiliary key is turned briefly to the
unlock position and then immediately
returned to the center position.
All doors and the liftgate unlock when the
driver's door is unlocked and the auxiliary
key is held in the unlock position for one
second or longer.
Lock Unlock
▼
Locking, Unlocking with Request
Switch (With the advanced keyless
function)
All doors and the liftgate can be locked/
unlocked by pressing the request switch on
the front doors while the key is being
carried.
The request switch on the liftgate can only
be used to lock all doors and the liftgate.
Front doors
Request switch
Liftgate (Lock only)
Request switch
To l o c k
To lock the doors and
the liftgate, press the
request switch and the hazard warning
lights will flash once.
A beep sound will be heard once.
To unlock
Driver's door request switch
To unlock the driver's door, press the
request switch. A beep sound will be heard
twice and the hazard warning lights will
flash twice.
To unlock all doors and the liftgate, press
the request switch again within three
seconds and two more beep sounds will be
heard.
Before Driving
Doors and Locks
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The time required for the doors to lock
automatically can be changed.
Refer to Personalization Features on
page 9-10.
Opening a door or the liftgate.
Switching the ignition to any position
other than off.
▼ Locking, Unlocking with
Transmitter
All doors and the liftgate can be locked/
unlocked by operating the keyless entry
system transmitter,
refer to Keyless Entry
System (page 3-3).
▼ Locking, Unlocking with Door-Lock
Switch
All doors and the liftgate lock
automatically when the lock side is
pressed. They unlock when the unlock
side is pressed.
Driver's door
Unlock
Lock
Front passenger's door
UnlockLock
To lock all the doors and the liftgate from
an open front door, press the lock side of
the door lock switch and then close the
door.
NOTE
When locking the doors this way, be
careful not to leave the key inside the
vehicle.
▼
Auto Lock/Unlock Function
WA R N I N G
Do not pull the inner handle on a front
door:
Pulling the inner handle on a front door
while the vehicle is moving is dangerous.
Passengers can fall out of the vehicle if the
door opens accidentally , which could
result in death or
serious injury.
When the vehicle speed exceeds 20
km/h (12 mph), all doors and the liftgate
lock automatically.
When the ignition is switched off, all
doors and the liftgate unlock
automatically.
These functions can also be disabled so
that they do not operate.
Before Driving
Doors and Locks
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Be careful when opening/closing the
liftgate during strong winds. If a strong
gust blows against the liftgate, it could
close suddenly resulting in injury.
Fully open the liftgate and make sure
that it stays open. If the liftgate is only
opened partially, it could slam shut by
vibration or wind gusts resulting in
injury.
When loading or unloading luggage in
the luggage compartment, turn off the
engine. Otherwise, you could get burned
by the heat of the exhaust gas.
Be careful not to apply excessive force to
the damper stay on the liftgate such as
by putting your hand on the stay.
Otherwise, the damper stay may bend
and
affect the liftgate operation.
Damper stay
Do not modify or replace the liftgate
damper stay. Consult an Authorized
Mazda Dealer if a liftgate damper stay is
deformed or damaged for reasons such
as a collision or if there is some other
problem.
▼ Opening and Clos
ing the Liftgate
Opening the liftgat e with Electric
liftgate opener
Unlock the doors and liftgate, then press
the electric liftgate opener on the liftgate
and raise the liftgate when the latch
releases.
For the power liftgate operation, refer to
Power Liftgate on page 3-21.
Electric liftgate
opener
NOTE
(With the advanced keyless function)
A locked liftgate can also be opened
while the key is being carried.
When opening the liftgate with the doors
and the liftgate locked, it may require a
few seconds for the liftgate latch to
release after the electric liftgate opener
is pressed.
The liftgate can be closed when the
doors are locked with the key left in the
vehicle. However, to prevent locking the
key in the vehicle, the liftgate can be
opened by pressing the electric liftgate
opener. If the liftgate cannot be opened
despite doing this procedure, first push
the liftgate completely closed, then press
the electric liftgate opener to fully open
the liftgate.
Before Driving
Doors and Locks
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When the liftgate latch is released by
pressing the electric liftgate opener, the
liftgate raises slightly. If the liftgate is
not operated for a certain period of
time, the liftgate cannot be raised.
To o p e n
Press the electric liftgate opener again.
To c l o s e
To close the liftgate from its slightly
raised position, open it first by pressing
the electric liftgate opener, then close it
after waiting at least 1 second.
If the liftgate is not fully closed, the
driver is notified by a warning indicated
in the instrument cluster.
If the vehicle battery is dead or there is
a malfunction in the electrical system
and the liftgate cannot be unlocked, the
liftgate can be opened by performing the
emergency procedure.
Refer to When Liftgate Cannot be
Opened on page 7-51.
Closing the liftgate
Lower the liftgate slowly using the liftgate
handle, then push the liftgate closed using
both hands.
Do not slam it. Pull up on the liftgate to
make sure it is secure.
For the power liftgate operation, refer to
Power Liftgate on page 3-21.
Liftgate handle
NOTE
Confirm that the liftgate is securely closed.
The liftgate, move it without pressing the
electric liftgate opener to verify that the
liftgate has not been left ajar.
▼ Power Liftgate*
The power liftgate opens/closes
electrically by operating the switches in
the vehicle or the but
tons on the keyless
entry system transmitter.
WA R N I N G
Be sure to watch the power liftgate as it
opens or closes, and make sure that it
closes completely:
Opening or closing the power liftgate while
not watching it move is dangerous.
Because of unseen obstacles and the
jam-safe feature, a liftgate may not close
completely and, if left unnoticed, could
result in serious injury or death if an
occupant were to fall out of the vehicle.
Always be sure that the area around the
liftgate is clear be fore activating it.
Before Driving
Doors and Locks
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Always confirm the safety of the area
around the power liftgate before operating
it electrically.
Not checking the area around the liftgate
for people before operating it using the
power liftgate switch or the button on the
keyless entry system is dangerous. A person
could become caught between the liftgate
and an obstruction while it is opening
electrically or between the liftgate and
vehicle while it is closing electrically,
resulting in an accident and serious injury.
Never allow children to operate the power
liftgate system:
Allowing children to operate the power
liftgate switch and the keyless entry system
is dangerous. Children are not aware of the
dangers of people getting fingers and
hands caught in a moving liftgate. If
someone's neck, head or hands get caught
in a closing door, it could result in death or
serious injury.
CAUTION
When closing the power liftgate, make
sure there are no foreign objects around
the striker. If foreign objects are
obstructing the striker, the liftgate may
not close properly.
Striker
Do not install accessories to the power
liftgate other than specified accessories.
Otherwise, it cannot be opened/closed
automatically and could result in a
malfunction.
Be careful when switching the power
liftgate from electrical to manual
operation. The power liftgate may open/
close unexpectedly depending on its
position which could result in injury.
NOTE
Do not apply unnecessary force to the
power liftgate when it is opening/closing
electrically. Unnecessary force on the
liftgate may cause it to reverse direction
of movement automatically. Also, it
could result in a malfunction.
The power liftgate may not open/close
electrically if the vehicle is parked on an
incline, or there is strong wind, or the
liftgate is laden with snow.
If a power liftgate system fuse has
blown, the liftgate cannot be opened
using the power liftgate switch or the
electric liftgate opener. Use the
emergency lever to open the liftgate.
Fully close the power liftgate before
disconnecting the vehicle battery. If the
battery is disconnected with the liftgate
open, it cannot be opened or closed
automatically after the battery is
reconnected. If this happens, fully close
the liftgate manually to restore the auto
full open/close function.
If the system detects weight such as that
caused by a snow-laden liftgate when it
is opened electrically, after the beep
activates three times, the liftgate stops
after reversing.
Before Driving
Doors and Locks
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Operation from outside (To open)
Press the electric liftgate opener on the
liftgate and raise the liftgate. The hazard
warning lights flash twice and the liftgate
opens automatically after the beep sound
is heard.
(With the advanced keyless function)
A locked liftgate can also be opened while
the key is being carried.
Electric liftgate
opener
Operation from outside (To close)
Press the power liftgate close switch while
the liftgate is fully opened. The hazard
warning lights flash twice and the liftgate
closes automatically after the beep sound
is heard.
Power liftgate
close switch
NOTE
If the power liftgate switch/power liftgate
close switch is pressed or the electric
liftgate opener is operated while the
liftgate is opening/clos ing electrically, the
beep sound is heard and the liftgate stops.
Then, it reverses when any of the switches
are pressed again.
Changing the power liftgate fully open
position
The power liftgate fully-open position can
be changed according to the height of a
garage.
When changing the position
1. Stop the liftgate at the desired position.
2. Press the power liftgate close switch for about three seconds.
A beep sound is activated two times to
indicate that the position change has
been completed.
NOTE
Set the desired fully-open position of the
liftgate at the position where it is open
more than halfway. The position where it
is less than halfway open cannot be set.
To reset
1. Open the liftgate.
2. Press the power liftgate close switchfor about seven seconds.
A beep sound is activated three times
to indicated that the reset has been
completed.
Before Driving
Doors and Locks
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