2019 MAZDA MODEL CX-5 service

How to use Apple CarPlay™*
▼What is Apple CarPlay™?
Apple CarPlay™ allows you to make calls, send or receive messag
es, and listen to music
using your iPhone
® with the vehicle's audio system, or search for destinations us ing the
maps. In addition, voice recognition operation is possible using Siri
®.
CAUTION
 YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF APPLE CARPLAY™ (“THE
APPLICATION”) IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY
QUALITY, PERFORMANCE, ACCURACY AND EFFO RT IS WITH YOU TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, AND THAT THE APPLICATION AND INFORMATION ON THE
APPLICATION IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITH ALL FAULTS AND WITHOUT
WARRANTY OF ANY KIND, AND MAZDA HE REBY DISCLAIMS ALL WARRANTIES AND
CONDITIONS WITH RESPECT TO THE APPLICATION AND INFORMATION ON THE
APPLICATION, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES AND/OR CONDITIO NS OF MERCHANTABILITY, SATISFACTORY
QUALITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, QUIET ENJOYMENT, AND
NONINFRINGEMENT OF THIRD PARTY RIGHTS. AS EXAMPLES, AND WITHOUT LIMITATION,
MAZDA DISCLAIMS ANY WARRANTY REGARDING THE ACCURACY OF DATA PROVIDED BY
THE APPLICATION, SUCH AS THE ACCURACY OF DIRECTIONS, ESTIMATED TRAVEL TIME,
SPEED LIMITS, ROAD CONDITIONS, NEWS, WEATHER, TRAFFIC, OR OTHER CONTENT
PROVIDED BY APPLE, ITS AFFILIATES, OR THIRD PARTY PROVIDERS; MAZDA DOES NOT
GUARANTEE AGAINST LOSS OF APPLICATION DATA, WHICH MAY BE LOST AT ANY TIME;
MAZDA DOES NOT GUARANTEE THAT THE APPLICATION OR ANY SERVICES PROVIDED
THROUGH THEM WILL BE PROVIDED AT ALL TIMES OR THAT ANY OR ALL SERVICES WILL BE
AVAILABLE AT ANY PARTICULAR TIME OR LOCATION. FOR EXAMPLE, SERVICES MAY BE
SUSPENDED OR INTERRUPTED WITHOUT NOTICE FOR REPAIR, MAINTENANCE, SECURITY
FIXES, UPDATES, ETC., SERVICES MAY BE UNAVAILABLE IN YOUR AREA OR LOCATION, ETC.
IN ADDITION, YOU UNDERSTAND THAT CH ANGES IN THIRD PARTY TECHNOLOGY OR
GOVERNMENT REGULATION MAY RENDER THE SERVICES AND/OR APPLICATIONS
OBSOLETE AND/OR UNUSABLE.
TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL MAZDA OR ITS AFFILIATES
BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL, SPECIAL, INDIRECT OR
CONSEQUENTIAL DAMAGES WHAT SOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES
FOR LOSS OF PROFITS, CORRUPTION OR LOSS OF DATA, FAILURE TO TRANSMIT OR RECEIVE
ANY DATA, BUSINESS INTERRUPTION OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES,
ARISING OUT OF OR RELATED TO THE APPLICAT ION OR YOUR USE OF OR INABILITY TO USE
THE APPLICATION OR INFORMATION ON THE APPLICATION.
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How to use Android Auto™ mode*
▼What is Android Auto™?
Android Auto™ is an application which allows the operation of a
n Android™ Smartphone
using the vehicle's audio. Android Auto™ functions such as the phone, messages, music,
and map can be used with the vehicle's audio system.
CAUTION
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF ANDROID AUTO™ (“THE
APPLICATION”) IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY
QUALITY, PERFORMANCE, ACCURACY AND EFFO RT IS WITH YOU TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, AND THAT THE APPLICATION AND INFORMATION ON THE
APPLICATION IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS AND WITHOUT
WARRANTY OF ANY KIND, AND MAZDA HERE BY DISCLAIMS ALL WARRANTIES AND
CONDITIONS WITH RESPECT TO THE APPLICATION AND INFORMATION ON THE
APPLICATION, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO,
THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABIL ITY, SATISFACTORY
QUALITY, FITNESS FOR A PARTICULAR PURP OSE, ACCURACY, QUIET ENJOYMENT, AND
NONINFRINGEMENT OF THIRD PARTY RIGHTS. AS EXAMPLES, AND WITHOUT LIMITATION,
MAZDA DISCLAIMS ANY WARRANTY REGARDING THE ACCURACY OF DATA PROVIDED BY
THE APPLICATION, SUCH AS THE ACCURACY OF DIRECTIONS, ESTIMATED TRAVEL TIME,
SPEED LIMITS, ROAD CONDITIONS, NEWS, WEATHER, TRAFFIC, OR OTHER CONTENT
PROVIDED BY GOOGLE, ITS AFFILIATES, OR THIRD PARTY PROVIDERS; MAZDA DOES NOT
GUARANTEE AGAINST LOSS OF APPLICATION DATA, WHICH MAY BE LOST AT ANY TIME;
MAZDA DOES NOT GUARANTEE THAT THE APPLICATION OR ANY SERVICES PROVIDED
THROUGH THEM WILL BE PROVIDED AT ALL TI MES OR THAT ANY OR ALL SERVICES WILL BE
AVAILABLE AT ANY PARTICULAR TIME OR LOCATION. FOR EXAMPLE, SERVICES MAY BE
SUSPENDED OR INTERRUPTED WITHOUT NOTI CE FOR REPAIR, MAINTENANCE, SECURITY
FIXES, UPDATES, ETC., SERVIC ES MAY BE UNAVAILABLE IN YOUR AREA OR LOCATION, ETC.
IN ADDITION, YOU UNDERSTAND THAT CHANGES IN THIRD PARTY TECHNOLOGY OR
GOVERNMENT REGULATION MAY RENDER THE SERVICES AND/OR APPLICATIONS
OBSOLETE AND/OR UNUSABLE.
TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL MAZDA OR ITS AFFILIATES
BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL, SPECIAL, INDIRECT OR
CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES
FOR LOSS OF PROFITS, CORRUPTION OR LOSS OF DATA, FAILURE TO TRANSMIT OR RECEIVE
ANY DATA, BUSINESS INTERRUPTION OR AN Y OTHER COMMERCIAL DAMAGES OR LOSSES,
ARISING OUT OF OR RELATED TO THE APPLICATION OR YOUR USE OF OR INABILITY TO USE
THE APPLICATION OR INFORMATION ON THE APPLICATION.
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Bluetooth® Preparation
▼Device pairing
To use Bluetooth® audio and Hands-Free,
the device equipped with Bluetooth
® has
to be paired to the unit using the following
procedure. A maximum of 7 devices
including Bluetooth
® audio devices and
hands-free mobile phones can be paired.
NOTE
The Bluetooth® system may not operate
for 1 or 2 minutes after the ignition is
switched to ACC or ON. However, this
does not indicate a problem. If the
Bluetooth
® system does not connect
automatically after 1 or 2 minutes have
elapsed, make sure that the Bluetooth
®
setting on the device is normal and
attempt to reconnect the Bluetooth
®
device from the vehicle side.
If Bluetooth®-enabled devices are used
in the following loca tions or conditions,
connection via Bluetooth
® may not be
possible.
The device is in a location hidden
from the center display such as behind
or under a seat, or inside the glove
compartment.
The device contacts or is covered by a
metal object or body.
The device is set to power-saving
mode.
Pairing Procedure
1. Select the
icon on the home screen
to display the Settings screen.
2. Select the
tab.
3. Select
.
4. Turn the Bluetooth® setting on.
5. Select
to display the
message and switch to the device
operation.
6. Using your device, perform a search
for the Bluetooth
® device (Peripheral
device).
7. Select “Mazda” from the device list searched by the device.
8. (Device with Bluetooth
® version 2.0)
Input the displayed 4-digit pairing
code into the device.
(Device with Bluetooth
® version 2.1
or higher)
Make sure the displayed 6-digit code
on the audio is also displayed on the
device, and touch the
.
Connection permission and phonebook
access permission for your mobile
device may be required depending on
the mobile device.
9. If pairing is successful, the functions
of the device connected to Bluetooth
®
are displayed.
10. (Devices compatible with Mazda
E-mail / SMS function)
SMS (Short Message Service)
messages, and E-mail for the device
are downloaded automatically. A
download permission operation for
your device may be required
depending on the device.
NOTE
When Call history and messages are
downloaded automatically, each
automatic download setting must be on.
Refer to Communication Settings on
page 5-74.
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How to Use Aha™
▼What is Aha™?
Aha™*1 is an application which can be used to enjoy various Internet
content such as
Internet radio and podcasts.
Stay connected to your friends activities by getting updates fr om Facebook and Twitter.
Using the location-based service, nearby services and destinati ons can be searched or
real-time local inform ation can be obtained.
For details on Aha™, refer to “http://www.aharadio.com/”.
*1 Aha™, the Aha™ logo, and the Ah a™ trade dress are trademarks or registered
trademarks of Harman International Industries, Inc., used with permission.
NOTE
The service content provided by Aha™ varies depending on the country in which the user
resides. In addition, the service is not available in some countries.
To operate Aha™ from your Bluetooth® device, perform the following in advance:
Install the Aha™ application to your device.
Create an Aha™ account for your device.
Log onto Aha™ using your device.
Select the preset station on your device.
If the Applications screen is not displayed on the device, Aha™ may not play on the
center display.
▼ Playback
Select the icon on the home screen to display the Entertainment screen. W
hen is
selected, the following icons are displayed at the bottom of th e center display. The displayed
icon differs depending on the selected station.
In addition, icons other than th e following icons may be displa yed.
Icon Function
Displays the Entertainment menu. Use to switch to a different audio source.
Displays the main menu.
Use to switch to other stations.
Displays the content list.
Use to switch to other desired content on the station.
Like*1
Evaluates the current content as “Like”.
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IconFunction
Dislike*1
Evaluates the current content as “Dislike”.
Reverses for 15 seconds.
Map (vehicles with navigation system)
Displays the destination searched by the location based services on the navigation system.
Call
A call can be made to the teleph one number of a shop searched using the Location Based
Services. Available when a device is connected as a Hands-Free.
Returns to the previous content.
Pauses playback of the content. W hen selected again, playback resumes.
Goes to the next content.
Fast-forwards for 30 seconds.
Displays sound settings to adjust audio quality level.
Refer to Volume/Display/Sound Controls on page 5-24.
*1 Some stations may use alternate variations of Like and Dislike, based on station type or provider.
Main menu
Select the
icon.
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Switch the tab and select the station category.
Ta bF u n c t i o n
Presets Displays the preset station list set on the device.
Select the preset station name to play the station content.
Nearby Select the desired station.
Guidance is provided to the sear
ched destination near the vehicle's posi‐
tion.
You can designate desired categor ies previously set using the filter setting
on your device.
NOTE
The available Location Based Services may differ because the services depend on the
content provided by Aha™.
Example of use (Location Based
Services)
1. Select the desired station from the
“Nearby” tab on the main menu.
The destination name or address
playback starts in the order of the
destination name list.
2. When the icon is selected, the
currently displayed destination is
displayed on the navigation system
(vehicles with navigation system).
3. When the
icon is selected, a phone
call is placed to the currently displayed
destination.
4. Select the icon to display the
content list.
Selection of other destinations from
the list can be made.
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NOTE
If the ignition is switched off during a
hands-free call, the line is transferred to
the device (Mobile phone)
automatically.
If the DTMF code has two or more
digits or symbols, each one must be
transmitted individually.
▼Call Interrupt
A call can be interrupted to receive an
incoming call from a third party.
When
is selected or the
pick-up button on the steering wheel is
pressed, the current call is held and the
system switches to t he new incoming call.
When
is selected, the current
call is ended and the system switches to
the new incoming call (GSM network
only).
When
is selected or the hang-up
button on the steering wheel is pressed, an
incoming call is refused.
NOTE
The function may not be available
depending on the contractual content of
the mobile device.
The function may not be operable
depending on the type of the telephone
network and the mobile device.
▼ Receiving and Replying to Messages
(available only with E-mail/SMS
compatible phones)
SMS (Short Message Service) messages,
and E-mail received by connected devices
can be downloaded, displayed, and played
(read by the system).
Additionally, replies can also be made to
calls and messages in the received
messages.
Downloading messages
Up to 20 new messages can be
downloaded and displayed from a
connected device.
NOTE
For E-mail, 20 messages for each account
can be downloaded.
(Automatic downloading)
The “Auto Download Email” (E-mail) or
“Auto Download Text Message” (SMS)
setting must be on. A message is
downloaded automatically when the
Bluetooth
® unit is connected to the device.
Refer to Communication Settings on page
5-74.
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Android Auto™ use-related issues
SymptomCauseSolution method
The Android Auto™ mode does not
launch even though the An‐
droid™-genuine connector cord is
inserted into the USB port and it is
connected to my Android™ Smart‐
phone. The Android Auto™ application has
not been downloaded to your An‐
droid™ Smartphone.
To use Android Auto™ with your
vehicle, the Android Auto™ appli‐
cation is required on your An‐
droid™ Smartphone. Download the
Android Auto™ application from
the Google store™.
You used the wrong USB port. Use the USB port displaying the
mark to start the Android Auto™
mode.
The error message, “Mobile device
error” is displayed after connecting
my Android™ Smartphone to the
USB port. There is mis-communication be‐
tween the vehicle's audio system
and your Android™ Smartphone.
Disconnect the connector cord from
the USB port once and then recon‐
nect it.
Your Android™ Smartphone cannot
be paired because another device is
connected via Bluetooth
®. Disconnect the other device's Blue‐
tooth
® connection, disconnect the
connector cord of the Android™
Smartphone from the USB terminal
once, and then reconnect it.
The icon of the application I want to
use is not displayed on the home
screen while in Android Auto™
mode. Only applications compatible with
Android Auto™ are displayed on
the screen.
Contact the application's supplier.
Voice recognition is poor or in‐
correct.
Voice recognition responds slow‐
ly or it does not work. ―
If you are having difficulty using
the voice recognitio
n, visit the An‐
droid Auto™ support site or contact
Google™.
There is a difference in the audio
volume between Bluetooth
® audio
and Android Auto™. ―Check the volume of the audio on
the device connected via Blue‐
tooth®. The volume on some devi‐
ces connected via Bluetooth® can
be adjusted.
Mazda Bluetooth® Hands-Free Customer Service
If you have any problems with Bluetooth®, contact our toll-free customer service center.
U.S.A.
Phone: 800-430-0153 (Toll-free)
Web: www.mazdausa.com/mazdaconnect
Canada
Phone: 800-430-0153 (Toll-free)
Web: www.mazdahandsfree.ca
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