2019 MAZDA MODEL CX-30 radio

What is Mazda Connect ?
▼What is Mazda Connect ?
This manual only indicates a part of the information for Mazda Connect. For details,
check the Web owner's manual at the Mazda site for each country and region.

1. Radio
2. Bluetooth® Audio/Hands-Free Call/SMS (Short Message Service)
3. USB Audio/USB Video
4. USB port
*1/SD card slot*2
5. CD/DVD player*
6. CD/DVD
7. SD card (Navigation system)*
*
1 The location of the USB slot differs depending on the vehicle model.*2 The SD card slot is for the navigation system only. For vehicles with the
navigation system, the SD card (Mazda genuine) with stored map data is
inserted into the SD card slot and used.
Interior Features
Mazda Connect
*Some models.5-13

Do not adjust a mobile device or a similar product while driving the vehicle:
Adjusting a mobile device or a similar product while driving the vehicle is dangerous
as it could distract your attention from the vehicle operation which could lead to a
serious accident. Always adjust a mobile device or a similar product while the
vehicle is stopped.
CAUTION
For the purposes of safe driving, adjust the audio volume to a level that allows you
to hear sounds outside of the vehicle including car horns and particularly emergency
vehicle sirens.
NOTE
xDo not use Mazda Connect for a long time with the engine stopped. Otherwise,
the battery power could be depleted.
xIf a mobile phone or CB radio is used in or near the vehicle, it could cause noise to
occur from the audio system. However, this does not indicate a problem.
Interior Features
Mazda Connect
5-16

No. Item Explanation
4
Vo l u m e k n o b :

Volume adjustment
Adjust the volume by turning the volume knob.
If you adjust the volume during a voice guidance, the volume of the voice guidance changes.
If you adjust the volume while making a hands-free call, the conversation volume changes.
Press the volume knob to mute the audio. Press the knob again to cancel.

Po we r
off
Press and hold the volume knob to turn the Mazda Connect power off.
NOTE
If you press the volume knob to mute an audio source which can be
paused, such as Apple CarPlay, USB audio, or Bluetooth® audio, while
it is playing, the song playback pauses. Press the volume knob again to
cancel the mute and the pause at the same time.

Selecting a radio station
(FM/AM radio)
Radio stations saved to your Favourites can be selected by sliding the volume knob left (SEEK
DOWN)/right (SEEK UP) while listening to FM/AM. The station will change each time you
slide the volume knob.
If you want to manually tune to the next available station before or after the currently selected
station, slide and hold the volume knob left (SEEK DOWN) or right (SEEK UP) until you hear
a beep and the tuner will select the next available station.
(DAB radio)*
You can call up radio stations registered to your Favourites by sliding the volume knob left/right
while listening to DAB radio. The radio stations change each time you slide the volume knob.
In addition, the service switches to the next service when you continue sliding the knob to the
right until you hear a beep, and it switches to the previous service when you continue sliding
the knob to the left. If there is no next or previous service in the selected Ensemble, Ensemble
switches.

Playback Control
Music and video files can be cued when listening to stored content via USB, Bluetooth®, and
audio or video.
Slide the volume knob right to skip to the next track or slide it to the left to go back to the
previous track. You can also slide and hold the volume knob to fast forward or rewind the
track.
Interior Features
Mazda Connect
*Some models.5-19

▼Audio Remote Control Switch Operation
The audio remote control switch is on the left side of the steering wheel. You can
operate basic audio functions, pick up/hang up the phone, or activate voice
control using the switch.
The shape of the switches may
differ depending on the vehicle model.

No. Item Explanation
1
Volume adjustment button:
Press the (+) or (-) button to adjust the volume.
If you adjust the volume during a voice guidance, the volume of the
voice guidance changes.
If you adjust the volume while making a hands-free call, the conversa-
tion volume changes.
2
Seek Switch:

Selecting a radio station
(FM/AM radio)
You can call up radio stations registered to your favourites by pressing
the seek switch while listening to FM/AM radio. The radio stations
change each time you press the switch.
In addition, press and hold the seek switch until you hear a beep to
start automatic station selection. It stops when a radio broadcast is
tuned in.
(DAB radio)
*
You can call up radio stations registered to your Favourites by pressing
the seek switch while listening to DAB radio. The radio station changes
each time you press the seek switch.
In addition, if you press and hold the seek switch until you hear a
beep, the service switches to the next or previous service. If there is no
next or previous service in the selected Ensemble, Ensemble switches.

Cuing
Interior Features
Mazda Connect
*Some models.5-21

xClose the windows and the sunroof to reduce loud noises from outside the vehicle
and to prevent the airflow of the air-conditioning system from being a disturbance
when using Bluetooth
® Hands-Free.xMake sure that the air
flow from the air conditioner is not blowing on the
microphone.
xWhen making voice commands during a voice guidance, speak in a slightly louder
voice. But, an excessively loud voice is unnecessary.
xIf the voice recognition is poor with the guidance volume set to high, set the
Barge-In to OFF.
Some voice command examples corresponding to the voice recognition function
The specified name and number are put into the {}.
Common
xBackxHelp (You can listen to help guidance at each screen.)x{Line Number} (You can select the line number on the screen.)xNext PagexPrevious PagexCancel
Menu
xAllxNavigationxEntertainmentxCommunicationxOwner's Manual (the In-vehicle Digital Owner's Manual voice recognition can be
displayed.)
Setting
xVoice Recognition SettingsxOwner's Manual (the In-vehicle Digital Owner's Manual voice recognition can be
displayed.)
xDisplay Off
Music
xPlay Artist (You can also use “Play Artist {Artist name} {Artist name}”.)xPlay Album (You can also use “Play Album {Album Name} {Album Name}”.)xPlay Playlist (You can also use “Play Playlist {Playlist Name} {Playlist Name}”.)xPlay Song (You can also use “Play Song {Song Name} {Song Name}”.)xPlay Audiobook (You can also use “Play Audiobook {Audiobook Name}
{Audiobook Name}”.)
xPlay Podcast (You can also use “Play Podcast {Podcast Name} {Podcast Name}”.)
Radio
xTune to {Frequency} AM {Frequency} AM
Interior Features
Mazda Connect
5-25

Emergency Call System*
▼Emergency Call System
When an emergency situation such as an accident or sudden illness occurs, the
Emergency call system dials the call centre automatically or the user can make a call
to the call centre manually to enable a voice call.
The system operates automatically when the vehicle receives an impact of a certain
level or more in a collision, or it can be operated manually using the Emergency call
switch if an emergency situation arises such as sudden illness.
The call centre operator confirms the status via the voice call, confirms the vehicle's
position information using the GNSS
*1, and calls the police or emergency services.*1 GNSS, short for “Global Navigation Satellite System”, is a system that obtains the
vehicle's current location by receiving radio waves emitted from the GNSS
satellites to the ground.
Status information
Emergency vehicle Dial &
Position
information
Position Satellite
Mobile phone
base station
Emergency situation occursCall centre
Police and emergency
services
▼Handling of Data in Accordance with Laws and Regulations
DESCRIPTION OF THE Emergency call system IN-VEHICLE SYSTEM
xThe 112-based Emergency call system service is a public service of general interest
and is accessible free of charge.
If Trouble Arises
Emergency Call System
7-2*Some models.

xThe 112-based Emergency call system in-vehicle system is designed in such a way
as to ensure that data in the system internal memory is automatically and
continuously removed.
xThe vehicle location data is constantly overwritten in the internal memory of the
system so as always to keep maximum of the last three up-to-date locations of the
vehicle necessary for the normal functioning of the system.
xThe log of activity data in the 112-based Emergency call system in-vehicle system
is kept for no longer than necessary for attaining the purpose of handling the
Emergency call system and in any case not beyond 13 hours from the moment an
Emergency call system was initiated.
Modalities for exercising data subject's rights
xThe data subject (the vehicle's owner) has a right of access to data and as
appropriate to request the rectification, erasure or blocking of data, concerning
him or her, the processing of which does not comply with the provisions of
Directive 95/46/EC. Any third parties to whom the data have been disclosed
have to be notified of such rectification, erasure or blocking carried out in
compliance with this Directive, unless it proves impossible or involves a
disproportionate effort.
xThe data subject has a right to complain to the competent data protection
authority if he or she considers that his or her rights have been infringed as a result
of the processing of his or her personal data.
(For Europe)
Contact service responsible for handling access requests:
Please contact your local Mazda Organisation for data protection requests. Contact
details related thereto are listed in the Privacy Statement which you
find on your
country-specific webpage.
Please visit “https://www.mazdamotors.eu” to find your country-specific webpage.
▼Component Parts of Emergency
Call System
1. Emergency call switch
2. Microphone, Speaker
3. Aerial
WARNING
When using the emergency call
system, keep medical devices such as
an implanted heart pacemaker or
defibrillator about 22 cm (8.7 in) or
more away from the vehicle's aerial:
Otherwise, the operation of the
medical device may be affected by
radio waves.
If Trouble Arises
Emergency Call System
7-4

CAUTION
¾Do not disassemble the Emergency call system. Otherwise, it could become
damaged and may not function in an emergency.
¾The Emergency call system has a special built-in battery so that it can operate even
if the power supply from the vehicle is cut such as in an accident.
Heed the following cautions. If the Emergency call system is not used correctly it
may not operate.
¾The built-in battery is not a rechargeable type battery. Do not attempt to
recharge the battery.
¾The built-in battery life is 3 years. Have the built-in battery replaced at an expert
repairer (we recommend an Authorised Mazda Repairer) periodically.
¾If the built-in battery power is low due to natural discharge and the system
determines that there is a problem, the Emergency call system cannot be used. If
the system determines that there is a problem, the indicator light (red) in the
Emergency call switch turns on to notify the driver. Have the vehicle inspected at
an expert repairer (we recommend an Authorised Mazda Repairer). Refer to
Indicator light/Beep sound on page 7-10.
NOTE
xThe Emergency call system can be used when the ignition is switched ON.xThere are two ways the Emergency call system makes calls; automatically or
manually.
xThe Emergency call system may not make a connection under the following
conditions or depending on the use environment. If the Emergency call system
does not connect, make a call from another telephone such as the nearest
available public telephone.
xThe vehicle is outside of a mobile phone network areaxThe vehicle is in a weak radio wave transmission environment (such as inside
tunnels, underground parking areas, shadow of buildings, and mountain areas)
xThe vehicle does not receive an impact of a certain level or more even if an
accident has occurred.
xAn extremely serious collision occurs resulting in damage to the Emergency call
system.
xThe position information cannot be obtained when signals cannot be received
from the GNSS satellites, however, voice calls are possible.
xWhen a voice call is made by the Emergency call system, the audio system is
muted so that it does not interfere with the call.
xIt may take some time for the call centre to respond after the Emergency call
system
first starts operating.
xIf you are unable to respond to an operator's questions after the voice call begins,
the operator may proceed with emergency procedures at their own discretion.
xEven if it is
difficult for you to hear the operator's voice, your voice may be heard
by the call centre. Continue explaining your circumstances.
If Trouble Arises
Emergency Call System
7-6