2019 MASERATI LEVANTE phone

Suggestions for Obtaining
Service for Your Vehicle Prepare for the Appointment If warranty work is required, be sure
to have the right papers with you and
take your warranty folder. Not all
work being performed may be
covered by the warranty: therefore
discuss additional charges with the
service manager. It is advisable to keep
a maintenance log of your vehicle’s
service history, as this can often
provide a clue to the current problem.
Prepare a List Make a written list of your vehicle’s
problems or the specific work you
wish to be performed. If the vehicle
has had an accident or work done that
is not indicated on the maintenance
log, please communicate this to the
service advisor.
Optimize the Requests If there are a number of items
needing attention, it is advisable to
discuss this with your service advisor to
agree on the order of priorities.
At many Authorized Dealers/Service
Centers , it is possible to obtain a
loaner vehicle or a rental vehicle at a minimal daily charge. If you need a
rental vehicle, it is advisable to make
these arrangements prior to the visit,
for example when you call to set the
appointment.
If You Need Assistance The manufacturer/Maserati and its
Authorized Dealers/Service Network
set highest priority to the client’s
satisfaction with the products and
services.
Warranty service must be performed
by an Authorized Maserati
Dealer/Service Center .
Should there be any issues, please
keep in mind that most matters can be
resolved with the following process.
• If for some reason you are still not
satisfied, please contact the general
manager or owner of the Service
Center, it is their responsibility to
assist you.
• If a Service Center is unable to
resolve the issue, you may contact
Maserati Customer Center .
Any communication to the Maserati
Consumer Affairs should include the
following information:
• Owner’s name and address.
• Owner’s telephone number (home
and office).
• Maserati Service Center name.
• Vehicle Identification Number (VIN).
• Vehicle delivery date and mileage.Introduction
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Contact:
MASERATI North America, Inc.
One Chrysler Drive
Auburn Hills,
MI 48326
Phone:
Maserati Customer Care
1–877–MY-MASERATI (877–696–2737)
or 1–201–510–2369
Warranty Information Please refer to the Warranty booklet,
included in the Owner’s
documentation kit, for the terms and
provisions of Maserati warranties
applicable to this vehicle and market.
Reporting Safety Defects NHTSA’s Toll-free Auto Safety
Hotline If you believe that your vehicle has a
defect which could cause a crash,
injury or death, immediately inform
the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Maserati North America, Inc.
If NHTSA receives similar complaints, it
may open an investigation, and if it
finds that a safety defect exists in a
group of vehicles, it may order a recall
and remedy campaign. However,
NHTSA cannot become involved in
individual problems between you, your
dealer, or Maserati North America, Inc.
To contact NHTSA, you may call the
Vehicle Safety Hotline toll-free at
1-888-327-4236 (TTY: 1-800-424-9153),
go to http://www.nhtsa.gov/parents-
and-caregivers; or write to:
Administrator, NHTSA, Washington,
D.C. 20590. You can also obtain other
information about motor vehicle
safety from http://www.nhtsa.gov/
parents-and-caregivers.
Reporting safety defects in Canada
If you believe your vehicle has a defect
that could cause a crash or could cause
injury or death, you shouldIntroduction
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In case of an accident, failure to use
seat belts causes the driver and
passengers a greater risk of injury or
death.
This Owner's Manual contains
warnings against operating procedures
that could result in a collision or injury
or damage to the environment. It also
contains cautions against procedures
that could damage the vehicle. If you
do not read this manual in its entirety,
you may miss important information.
Consider carefully all warnings and
cautions.
Important information may be missed
for not reading this manual in its
entirely. Consider carefully all
warnings and cautions.
WARNING!
• It is the driver’s responsibility to
operate the vehicle in a safe way: if
you are distracted while driving you
can lose control and cause serious
accidents.
• Maserati strongly recommends you
use particular care when operating
the features and tools that may
distract you.
• Mobile phones, PC, portable audio
device or other features operated while the vehicle is moving can be
very dangerous and can cause
serious accidents, and in some states
is against the law.
• It is very dangerous to send text
messages while driving, do so only
when the vehicle is not moving.
• In some Countries/States the use of
mobile phones when driving is
forbidden: it is the driver’s sole
responsibility to respect local
regulations.
• ROLL-OVER WARNING Utility vehicles
have a significantly higher rollover
rate than other types of vehicles.
This vehicle has a higher ground
clearance and a higher center of
gravity than many passenger
vehicles. It is capable of performing
better in a wide variety of off-road
applications. Driven in an unsafe
manner, all vehicles can go out of
control. Because of the higher center
of gravity, if this vehicle is out of
control it may roll over while some
other vehicles may not. Do not
attempt sharp turns, abrupt
maneuvers, or other unsafe driving
actions that can cause loss of vehicle
control. Failure to operate this
vehicle safely may result in a
collision, rollover of the vehicle, and severe or fatal injury. Drive carefully.
Failure to use the driver and
passenger seat belts provided is a
major cause of severe or fatal injury.
In fact, the U.S. government notes
that the universal use of existing
seat belts could cut the highway
death toll by 10,000 or more each
year and could reduce disabling
injuries by two million annually. In a
rollover crash, an unbelted person is
significantly more likely to die than a
person wearing a seat belt. Always
buckle up.
CAUTION!
If battery charge is too low, proper
function of some electric/electronic
components may not be guaranteed. It
is necessary to recharge the battery in
order to allow all vehicle’s components
and systems to function correctly.Introduction
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Maserati Roadside
Assistance Program
(available for USA and
Canada only) Welcome to Maserati and the benefits
and security of the Maserati Roadside
Assistance Program. Please take a
moment to review the benefits listed
below and available to you through
the Maserati Roadside Assistance
Program.
Emergency Roadside Services In the event you require Roadside
Assistance, please call 1-888-371-1802,
24 hours a day, 365 days a year. You
will be connected with a Roadside
Assistance representative who will
dispatch a local towing vendor.
Information needed for when
you call When you call, please be prepared to
provide the following information:
• Your Name.
• Vehicle Identification Number (VIN).
• Location of your vehicle.
• Nature of your call (for example; you
require a tow, vehicle will not start,
out of gas, tire service, etc.). Summary of Program Benefits
and Services • Towing of a disabled registered
Maserati vehicle. In the event a
registered vehicle becomes disabled
in connection to a warranty related
concern it will be transported to the
nearest Authorized Maserati
Dealership . You may request that
the vehicle be taken to a different
Authorized Maserati Dealer , as long
as it is no more than 50 miles further
away from the nearest authorized
dealer (one tow per disablement).
• Battery jump start.
• Flat tire change providing the
vehicle is equipped with a spare tire.
• Fuel delivery (up to 2 gallons).
• Lockout Services.
• Service Loaner Vehicle: For warranty
repairs, your dealer may provide you
with a Maserati Service Loaner
Vehicle (if available) or provide you
with Rental Car allowance: in the
event your vehicle is disabled due to
a warranty related concern, we will
reimburse you up to $50 per day. A
five (5) day or $250 maximum
applies. In order to receive
reimbursement, you must supply the
following information within 20 days of the rental car transaction to
the address listed below; the original
pre-printed rental car receipt, which
must include your name, address,
telephone number, VIN, rental dates
and the corresponding warranty
repair order.
Maserati Roadside Assistance ATTN:
Maserati Rental Car Claims Dept.
P.O. Box 8140 Ft.
Washington, PA 19034
NOTE:
An authorized licensed driver must be
driving at the time of the disablement.
Items excluded from coverage:
• Parts, labor, tire repair, rental of
towing equipment, storage fees, or
any labor performed at the service
facility.
• Any form of impound towing, or
towing by someone other than a
licensed service station or garage.
• Assistance from a private citizen.Introduction
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NOTE:
Membership is intended to cover
emergencies and is not intended to be
a substitute for proper vehicle
maintenance or repair. Repeated calls
which are considered by Maserati
North America, Inc. Signature Motor
Club, Inc. or Signature Motor Club of
California, Inc. to be excessive may, at
our discretion, result in cancellation of
the membership.
Emergency road service providers are
independent contractors and are not
employees, agents or representatives
of Maserati North America, Inc.
Signature Motor Club, Inc. or
Signature Motor Club of California,
Inc.
Under this Agreement
• You will not be required to pay any
sum for services up to the mileage
limit on towing.
• Your registered Maserati vehicle is
the vehicle covered. The Vehicle
Identification Number (VIN) that
appears on the vehicle represents
your identification number with
Signature Motor Club, Inc. or
Signature Motor Club of California,
Inc. • NEW VEHICLES: Your membership
begins on the date the Registered
Vehicle was originally sold (in service
date) and continues until the
expiration date of the New Car
Limited Warranty or unless
terminated by Maserati North
America, Inc. for cause.
• PRE OWNED VEHICLES: Your
membership begins on the date the
registered vehicle was sold (in service
date) and continues until the
expiration date of the Maserati
Certified Pre-Owned Limited
Warranty or unless terminated by
Maserati North America, Inc for
cause. Address Inquiries to
General Inquiries:
Maserati Roadside Assistance
P.O. Box 968008
Schaumburg, IL 60173
Rental Car Reimbursements:
Within 20 days of your rental car
transaction, the original pre-printed
rental car receipt, which must include
your name, address, telephone
number, VIN, rental dates and the
corresponding warranty repair order
should be submitted to:
Maserati Roadside Assistance ATTN:
Maserati Rental Car Claims Dept.
P.O. Box 8140
Ft. Washington, PA 19034Introduction
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Passive Entry System The “Passive Entry” system is an
enhancement to the vehicle’s Remote
Keyless Entry (RKE) system. This
feature allows you to lock and unlock
the vehicle’s door(s) without having to
press the key fob RKE transmitter lock
or unlock buttons.
NOTE:
• “Passive Entry” may be programmed
to on/off; see “MTC+ Settings” in
section “Dashboard Instruments and
Controls” for further information.
• If wearing gloves, or if it has been
raining on the “Passive Entry” door
handle, the unlock sensitivity can be
affected, resulting in a slower
response time.
• Access to the vehicle using “Passive
Entry” system may not work properly
in case of interference caused by
external sources such as metal
objects, mobile phones, overhead
power lines, antennas, etc. In these
cases, use the buttons of the key fob
RKE transmitter to open and close
the vehicle or the emergency key,
inserting it into the driver side door
lock.
• The “Passive Entry” system does not
lock and unlock the doors directly and immediately but with a slight
delay (about 2 seconds).
Unlock Door from the Driver
Side With a valid key fob RKE transmitter
within 3.3 ft (1 m) of the driver's door
handle, grip the driver’s door outside
handle to unlock the door
automatically. The interior door panel
lock knob will rise when the door is
unlocked. NOTE:
If “1st Press of Key Fob Unlocks” is
programmed on all doors will unlock
when you grip the front driver’s door
handle. To select between “Driver
Door” and “All Doors”, see “MTC+
Settings” in section “Dashboard
Instruments and Controls”.
Unlock Door from the
Passenger Side With a valid key fob RKE transmitter
within 3.3 ft (1 m) of the passenger
door handle, grip the front passenger
outside door handle to unlock all four
doors automatically.
The interior door panel lock knob will
rise when the door is unlocked.Before Starting
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The AUX auxiliary port features:
• typical input impedance between
AUX-IN and AUX_REF: 13 Kohm;
• max. applicable voltage: 0.75 Vrms at
1 kHz;
• input compatible only with 3.5 mm
jack connectors (not included).
Any player with these characteristics
and analogue audio output (headset
output type) can be served by the
MTC+ System. The system can
recognize the connection to a player
outlet autonomously, by enabling
access to the audio functions
connected to this source.
This USB input
can be used for
data exchange (refer to the MTC+
guide for further details).
Two other USB ports for charging of
connected source (CHARGE ONLY
label) are present inside the glove box
compartment of the dashboard. In the compartment of the central
console there is also a SD memory card
input. Once inserted into the slot, to
extract it, press lightly on the card.
For rear seat passengers, there are two
USB ports inside the compartment
located on the rear end of the central
console, above the air vents.
To access the USB ports open the
outside cover. This USB ports allow charging
(CHARGE ONLY label) the connected
source.
Following conditions can create USB
inputs damage or malfunction:
• Usage of non-original lightning
cables.
• Usage of defective rechargeable
devices (smartphone, tablet, mass
storage devices or other generic USB
devices).
• ONLY insert media (eg., USB or SD
card), into your vehicle if it came
from a trusted source.
• Usage of damaged or defective
cables.
iPod ®
Connection An iPod ®
can be connected to the
system via USB and AUX ports by
means of a special cable (optional).
The MTC+ will then control the
following functions: play, pause, fast
forward, rewind, next track, previous
track, random or repeat mode,
selection and navigation of
playlist/genre/singer/album/Podcast.
CAUTION!
Do not leave your USB device, iPod ®
or
an external audio source in the vehicleUnderstanding the Vehicle
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4 – Dashboard Instruments and Controls Instrument Cluster ...................................... 160
Infotainment System .................................... 185
Audio Controls ......................................... 192
Audio System .......................................... 193
MTC+ “Controls” Screen ................................. 195
MTC+ Settings ......................................... 198
Dashboard Compartment ................................ 210
Analog Clock .......................................... 214
Air Conditioning Controls ................................ 214
Phone and Voice Controls on Steering Wheel ................. 224
159