2019 MASERATI GHIBLI ESP

minimal daily charge. If you need a
rental vehicle, it is advisable to make
these arrangements prior to the visit,
for example when you call to set the
appointment.
If You Need Assistance The manufacturer/Maserati and its
Authorized Dealers/Service Network
set highest priority to the client’s
satisfaction with the products and
services.
Warranty service must be performed
by an Authorized Maserati
Dealer/Service Center .
Should there be any issues, please
keep in mind that most matters can be
resolved with the following process.
• If for some reason you are still not
satisfied, please contact the general
manager or owner of the Service
Center, it is their responsibility to
assist you.
• If a Service Center is unable to
resolve the issue, you may contact
Maserati Customer Center .
Any communication to the Maserati
Consumer Affairs should include the
following information:
• Owner’s name and address.
• Owner’s telephone number (home
and office).
• Maserati Service Center name.
• Vehicle Identification Number (VIN).
• Vehicle delivery date and mileage. Contact:
MASERATI North America, Inc.
One Chrysler Drive
Auburn Hills,
MI 48326
Phone:
Maserati Customer Care
1-877-MY-MASERATI (877-696-2737) or
1-201-510-2369Introduction
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WARNING!
• It is the driver’s responsibility to
operate the vehicle in a safe way: if
you are distracted while driving you
can lose control and cause serious
accidents.
• Maserati strongly recommends you
use particular care when operating
the features and tools that may
distract you.
• Mobile phones, PC, portable audio
device or other features operated
while the vehicle is moving can be
very dangerous and can cause
serious accidents, and in some states
is against the law.
• It is very dangerous to send text
messages while driving; do so only
when the vehicle is not moving.
• In some Countries/States the use of
mobile phones when driving is
forbidden: it is the driver’s sole
responsibility to respect local
regulations.
CAUTION!
If battery charge is too low, proper
function of some electric/electronic
components may not be guaranteed. It is necessary to recharge the battery in
order to allow all vehicle’s components
and systems to function correctly.
Maserati Roadside
Assistance Program
(available for USA and
Canada only) Welcome to Maserati and the benefits
and security of the Maserati Roadside
Assistance Program. Please take a
moment to review the benefits listed
below and available to you through
the Maserati Roadside Assistance
Program.
Emergency Roadside Services In the event you require Roadside
Assistance, please call 1-888-371-1802,
24 hours a day, 365 days a year. You
will be connected with a Roadside
Assistance representative who will
dispatch a local towing vendor.
Information needed for when
you call When you call, please be prepared to
provide the following information:
• Your Name.
• Vehicle Identification Number (VIN).
• Location of your vehicle.
• Nature of your call (for example; you
require a tow, vehicle will not start,
out of gas, tire service, etc.).Introduction
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Summary of Program Benefits
and Services • Towing of a disabled registered
Maserati vehicle. In the event a
registered vehicle becomes disabled
in connection to a warranty related
concern it will be transported to the
nearest Authorized Maserati
Dealership . You may request that
the vehicle be taken to a different
Authorized Maserati Dealer , as long
as it is no more than 50 miles further
away from the nearest authorized
dealer (one tow per disablement).
• Battery jump start.
• Flat tire change providing the
vehicle is equipped with a spare tire.
• Fuel delivery (up to 2 gallons).
• Lockout Services.
• Service Loaner Vehicle: For warranty
repairs, your dealer may provide you
with a Maserati Service Loaner
Vehicle (if available) or provide you
with Rental Car allowance: in the
event your vehicle is disabled due to
a warranty related concern, we will
reimburse you up to $50 per day. A
five (5) day or $250 maximum
applies. In order to receive
reimbursement, you must supply the
following information within 20 days of the rental car transaction to
the address listed below; the original
pre-printed rental car receipt, which
must include your name, address,
telephone number, VIN, rental dates
and the corresponding warranty
repair order.
Maserati Roadside Assistance ATTN:
Maserati Rental Car Claims Dept.
P.O. Box 8140 Ft.
Washington, PA 19034
NOTE:
An authorized licensed driver must be
driving at the time of the disablement.
Items excluded from coverage:
• Parts, labor, tire repair, rental of
towing equipment, storage fees, or
any labor performed at the service
facility.
• Any form of impound towing, or
towing by someone other than a
licensed service station or garage.
• Assistance from a private citizen. NOTE:
Membership is intended to cover
emergencies and is not intended to be
a substitute for proper vehicle
maintenance or repair. Repeated calls
which are considered by Maserati
North America, Inc. Signature Motor
Club, Inc. or Signature Motor Club of
California, Inc. to be excessive may, at
our discretion, result in cancellation of
the membership.
Emergency road service providers are
independent contractors and are not
employees, agents or representatives
of Maserati North America, Inc.
Signature Motor Club, Inc. or
Signature Motor Club of California,
Inc.
Under this Agreement
• You will not be required to pay any
sum for services up to the mileage
limit on towing.
• Your registered Maserati vehicle is
the vehicle covered. The Vehicle
Identification Number (VIN) that
appears on the vehicle represents
your identification number with
Signature Motor Club, Inc. or
Signature Motor Club of California,
Inc.Introduction
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• NEW VEHICLES: Your membership
begins on the date the Registered
Vehicle was originally sold (in service
date) and continues until the
expiration date of the New Car
Limited Warranty or unless
terminated by Maserati North
America, Inc. for cause.
• PRE OWNED VEHICLES: Your
membership begins on the date the
registered vehicle was sold (in service
date) and continues until the
expiration date of the Maserati
Certified Pre-Owned Limited
Warranty or unless terminated by
Maserati North America, Inc for
cause. Address Inquiries to
General Inquiries:
Maserati Roadside Assistance
P.O. Box 968008
Schaumburg, IL 60173
Rental Car Reimbursements:
Within 20 days of your rental car
transaction, the original pre-printed
rental car receipt, which must include
your name, address, telephone
number, VIN, rental dates and the
corresponding warranty repair order
should be submitted to:
Maserati Roadside Assistance ATTN:
Maserati Rental Car Claims Dept.
P.O. Box 8140
Ft. Washington, PA 19034Vehicle Identification Data Vehicle Identification Number The vehicle's identification number
(VIN) is punched on the foot platform,
in front of the right-hand front seat.
To read the number, lift the mat and
rotate the guard.
The VIN Number is also visible from
the outside through the windshield on
the front left corner of the dashboard.Introduction
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Unlock the Vehicle with
Key fob The RKE system allows you to unlock
the doors and the fuel filler door,
open the trunk and turn the approach
and courtesy lights on from a distance
up to approximately 33 ft (10 m). The
key fob RKE transmitter does not need
to be pointed at the vehicle to
activate the system. See “Illuminated
Entry/Exit” in this section for further
information.
NOTE:
Driving at speeds of 5 mph (8 km/h)
and above disables the system from
responding to all key fobs RKE
transmitter buttons. Unlock the Doors, Fuel Filler
Door and Trunk Press and release the unlock button
on the key fob RKE transmitter
once to unlock the driver's door or
twice within five seconds to unlock all
doors, the fuel filler door and the
trunk lid. The turn signal lights will
flash for the unlock signal recognition.
The illuminated entry/exit system will
also turn on. See “Passive Entry
System” in this section for further
information.
Unlock Driver Door/All Doors with
Remote Key 1 st
Press
This feature allows you to program
the system to unlock either the
driver's door or all doors, the fuel filler
door and the trunk lid, by the first
press of the unlock button
on the
key fob RKE transmitter. To change
the current setting, see “MTC+
Settings” in section “Dashboard
Instruments and Controls”.
Lock/Unlock Doors Flash Lights
This feature will cause the flash of the
turn signal lights when the doors are
locked or unlocked with the key fob
RKE transmitter. This feature can be
turned on or turned off. To change
the current setting, see “MTC+ Settings” in section “Dashboard
Instruments and Controls”.
Turn Headlights On with Remote key
This feature activates the headlights
for up to 90 seconds when the doors
are unlocked with the key fob RKE
transmitter. The duration can be set as
desired. To change the current setting,
see “MTC+ Settings” in section
“Dashboard Instruments and
Controls”.
Locking Doors Sound Alarm This feature will cause the alarm to
activate when the doors are locked
with the key fob RKE transmitter. This
feature can be enabled or disabled. To
change the current setting, see “MTC+
Settings” in section “Dashboard
Instruments and Controls”.
Unlatch the Trunk Lid Press the button on the key fob
RKE transmitter two times within five
seconds to unlatch the manual trunk
lid.
If the vehicle is equipped with Power
Trunk Lid/Hands Free, besides
unlocking the trunk lid, the control
will fully open it.Before Starting
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WARNING!
California Proposition 65
Operating, servicing and maintaining
a passenger vehicle or off-road vehicle
can expose you to chemicals including
such as, engine exhaust, carbon
monoxide, phthalates and lead, that
which are known to the State of
California to cause cancer and birth
defects or other reproductive harm. To
minimize exposure, avoid breathing
exhaust, do not idle the engine except
as necessary, service your vehicle in a
well-ventilated area and wear gloves
or wash your hands frequently when
servicing your vehicle. For more
information go to:
www.P65Warnings.ca.gov/passenger-
vehicle
NOTE:
A
void touching the new battery with
your fingers. Skin oils may cause
battery deterioration. If you touch a
battery, clean with alcohol.
• Match the + sign on the battery to
the + sign on the inside of the
battery clip, located on the back
cover. • Replace the printed circuit board by
using the indicated pin for the
sealing of the two covers.
• Assemble the key fob case and
reassemble the two lateral covers: a
click will indicate successful sealing.
• Combine the disassembled parts with
clamping screw and reassemble the
emergency key.
Radio Frequency RKE
Transmitter - Regulatory
Information The “Regulatory Information” for all
the radio and radar frequency devices
can be consulted by accessing the
“Services” section on the website
www.maserati.com.Remote Start System This system enables the key fob RKE
transmitter to start the engine
conveniently from outside the vehicle
while still maintaining security. The
system has a range of approximately
300 ft (91 m). Obstructions between
the vehicle and the key fob may
reduce this range.
NOTE:
Changes or modifications not expressly
approved by the party responsible for
compliance could void the user's
authority to operate the equipment.
If your RKE transmitter fails to operate
from a normal distance, check for
these conditions:
• A weak battery in the RKE
transmitter. The expected life of the
battery is a minimum of three years.
• Closeness to a radio transmitter such
as a radio station tower, airport
transmitter, and some mobile or CB
radio.
• Obstructions between the vehicle
and the Key Fob.Before Starting
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outside when the child-protection
locks are engaged (locked).
NOTE:
For emergency exit from the rear seats
when the child-protection door lock
system is engaged, manually raise the
door lock knob to the unlocked
position, roll down the window, and
open the door using the outside door
handle.
Soft Door Close System (if
equipped) This system makes doors easier to shut
without having to slam if you do not
get it closed the first time. It increases
the vehicle's safety and comfort, in
particular for children in the back seat,
it is not necessary to slam the door
and it also prevents the risk of
traveling with the door ajar.
The system uses a sensor to detect the
door ajar and an electric actuator to
close it. The sensor detects your
attempt to close the door and once
the latch catches the handle the
electric actuator pulls the door firmly
bringing the door to the fully closed
position.
During the soft closing phase
operated by the system, it is possible to intervene manually by opening or
closing the door.
If you are pushing the door hard
enough to close just like a regular
one, the system still works, but only to
check whether the door is properly
closed.
WARNING!
The system works properly if the ajar
door has a gap , between exterior
door panel surface and exterior
bodyshell surface in the latch area , of
max 0.23 in (6 mm). In the presence of
higher gap, the system is not able to
close the door with the risk of
travelling with the door not
completely closed.Passive Entry System The “Passive Entry” system is an
enhancement to the vehicle’s Remote
Keyless Entry (RKE) system. This
feature allows you to lock and unlock
the vehicle’s door(s) without having to
press the key fob RKE transmitter lock
or unlock buttons.
NOTE:
• “Passive Entry” may be programmed
to on/off; see “MTC+ Settings” in
section “Dashboard Instruments and
Controls” for further information.
• If wearing gloves, or if it has been
raining on the “Passive Entry” door
handle, the unlock sensitivity can be
affected, resulting in a slower
response time.
• Access to the vehicle using “Passive
Entry” system may not work
properly in case of interference
caused by external sources such as
metal objects, mobile phones,
overhead power lines, antennas, etc.
In these cases, use the buttons of the
key fob RKE transmitter to open and
close the vehicle or the emergency
key, inserting it into the driver side
door lock.
(Continued)Before Starting
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Radio Frequency RKE
Transmitter - Regulatory
Information The “Regulatory Information” for all
the radio and radar frequency devices
can be consulted by accessing the
"Services" section on the website
www.maserati.com.
Power Windows The window controls on the driver's
door panel govern all the door
windows.
There are single window controls on
each passenger door trim panel, which
operate the corresponding window.
The window controls will operate only
when the ignition switch is in the ACC
or RUN position.Before Starting
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