
2.Insert the fuel pump nozzle up to the firstnotch on the nozzle A. Keep it restingon the cover of the fuel tank filler pipeopening.
3. Hold the fuel pump nozzle in position Bwhen refueling. Holding the nozzle inposition A can affect the flow of fuel andshut off the fuel nozzle before the tankis full.
4.Operate the fuel pump nozzle within thearea shown.
5. When you finish refueling slightly raisethe fuel pump nozzle and slowly removeit.
6. Fully close the fuel filler door.
Note: Do not attempt to start the engine ifyou have filled the fuel tank with incorrectfuel. Incorrect fuel use can cause damagenot covered by the vehicle warranty. Haveyour vehicle immediately checked.
System Warnings (If Equipped)
If the fuel filler inlet does not fully close awarning message appears in the informationdisplay.
1.Stop your vehicle as soon as it is safe todo so and switch the engine off.
2. Shift into park (P) or neutral (N).
3. Apply the parking brake.
4. Fully open the fuel filler door.
5. Check the fuel filler inlet and the areaaround it for any items or debris that maybe obstructing its movement.
6.Fully insert a fuel pump nozzle or the fuelfiller funnel provided with your vehicleinto the fuel filler inlet. This action shoulddislodge any debris that may bepreventing the fuel filler inlet from fullyclosing.
7. Fully close the fuel filler door.
171
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Fuel and RefuelingE139203
A
B E206912
AB E119081

Note: If this action corrects the problem themessage may not immediately reset. If themessage remains and a warning lampilluminates, have your vehicle checked assoon as possible.
FUEL CONSUMPTION
Advertised Capacity
The advertised capacity is the maximumamount of fuel that you can add to the fueltank after running out of fuel. Included in theadvertised capacity is an empty reserve. Theempty reserve is an unspecified amount offuel that remains in the fuel tank when thefuel gauge indicates empty.
Note:The amount of fuel in the emptyreserve varies and should not be relied uponto increase driving range.
Fuel Economy
Your vehicle calculates fuel economy figuresthrough the trip computer average fuelfunction. See General Information (page110).
The first 1,000 mi (1,500 km) of driving is thebreak-in period of the engine. A moreaccurate measurement is obtained after2,000 mi (3,000 km).
Impacting Fuel Economy
•Incorrect tire inflation pressures.
•Fully loading your vehicle.
•Carrying unnecessary weight.
•Adding certain accessories to yourvehicle such as bug deflectors, rollbarsor light bars, running boards and skiracks.
•Using fuel blended with alcohol. SeeFuel Quality (page 166).
•Fuel economy may decrease with lowertemperatures.
•Fuel economy may decrease whendriving short distances.
•You may get better fuel economy whendriving on flat terrain than when drivingon hilly terrain.
172
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Fuel and Refueling

EMISSION LAW
WARNING: Do not remove or alter theoriginal equipment floor covering orinsulation between it and the metal floor ofthe vehicle. The floor covering and insulationprotect occupants of the vehicle from theengine and exhaust system heat and noise.On vehicles with no original equipment floorcovering insulation, do not carry passengersin a manner that permits prolonged skincontact with the metal floor. Failure to followthese instructions may result in fire orpersonal injury.
U.S. federal laws and certain state lawsprohibit removing or rendering inoperativeemission control system components. Similarfederal or provincial laws may apply inCanada. We do not approve of any vehiclemodification without first determiningapplicable laws.
Tampering with emissions controlsystems including related sensorsor the Diesel Exhaust Fluid systemcan result in reduced engine power and theillumination of the service engine soon light.
Tampering With a Noise ControlSystem
Federal laws prohibit the following acts:
•Removal or rendering inoperative by anyperson other than for purposes ofmaintenance.
•Repair or replacement of any device orelement of the design incorporated intoa new vehicle for the purpose of noisecontrol prior to its sale or delivery to theultimate purchaser or while it is in use.
•The use of the vehicle after any personremoves or renders inoperative anydevice or element of the design.
The U.S. Environmental Protection Agencymay presume to constitute tampering asfollows:
•Removal of hood blanket, fender apronabsorbers, fender apron barriers,underbody noise shields or acousticallyabsorptive material.
•Tampering or rendering inoperative theengine speed governor, to allow enginespeed to exceed manufacturerspecifications.
If the engine does not start, runs rough,experiences a decrease in engineperformance, experiences excess fuelconsumption or produces excessive exhaustsmoke, check for the following:
•A plugged or disconnected air inletsystem hose.
•A plugged engine air filter element.
•Water in the fuel filter and waterseparator.
•A clogged fuel filter.
•Contaminated fuel.
•Air in the fuel system, due to looseconnections.
173
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Engine Emission Control

The scheduled maintenance items listed inscheduled maintenance information areessential to the life and performance of yourvehicle and to its emissions system.
If you use anything other than Lincoln,Motorcraft or Lincoln-authorized parts formaintenance replacements or for service ofcomponents affecting emission control, suchnon-Lincoln parts should be equivalent togenuine Lincoln Motor Company parts inperformance and durability.
Illumination of the service engine soonindicator, charging system warning light orthe temperature warning light, fluid leaks,strange odors, smoke or loss of enginepower could indicate that the emissioncontrol system is not working properly.
An improperly operating or damaged exhaustsystem may allow exhaust to enter thevehicle. Have a damaged or improperlyoperating exhaust system inspected andrepaired immediately.
Do not make any unauthorized changes toyour vehicle or engine. By law, vehicleowners and anyone who manufactures,repairs, services, sells, leases, tradesvehicles, or supervises a fleet of vehicles arenot permitted to intentionally remove anemission control device or prevent it fromworking. Information about your vehicle’semission system is on the Vehicle EmissionControl Information Decal located on or nearthe engine. This decal also lists enginedisplacement.
Please consult your warranty information forcomplete details.
On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as theon-board diagnostics system (OBD-II) thatmonitors the engine’s emission controlsystem. The system protects the environmentby making sure that your vehicle continuesto meet government emission standards. TheOBD-II system also assists a servicetechnician in properly servicing your vehicle.
When the service engine soonindicator illuminates, the OBD-IIsystem has detected a malfunction.Temporary malfunctions may cause theservice engine soon indicator to illuminate.Examples are:
1. Your vehicle has run out of fuel—theengine may misfire or run poorly.
2.Poor fuel quality or water in the fuel—theengine may misfire or run poorly.
3. The fuel fill inlet may not have closedproperly. See Refueling (page 169).
4. Driving through deep water—theelectrical system may be wet.
You can correct these temporarymalfunctions by filling the fuel tank with goodquality fuel, properly closing the fuel fill inletor letting the electrical system dry out. Afterthree driving cycles without these or anyother temporary malfunctions present, theservice engine soon indicator should stay offthe next time you start the engine. A drivingcycle consists of a cold engine startupfollowed by mixed city and highway driving.No additional vehicle service is required.
175
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Engine Emission Control

AUTOMATIC TRANSMISSION
WARNING: Always fully apply theparking brake and make sure you shift intopark (P). Failure to follow this instructioncould result in personal injury or death.
WARNING: Do not apply the brakepedal and accelerator pedal simultaneously.Applying both pedals simultaneously formore than a few seconds will limit engineperformance, which may result in difficultymaintaining speed in traffic and could leadto serious injury.
Note:You may not be able to shift out ofpark (P) unless the intelligent access key isinside your vehicle.
Push Button Shift Transmission
Your vehicle is equipped with an electronictransmission. The shift buttons are locatednear the middle of the instrument panel. Thegears are selected by pressing and releasingthe PRNDS buttons.
Every time a gear is selected, the selectedbutton will light up.
Understanding the Positions of yourElectronic Transmission
Note:Always come to a complete stopbefore putting your vehicle into and out ofpark (P).
Putting your vehicle in gear:
1. Fully press down the brake pedal.
2. Press and release the button on theinstrument panel of the gear you want toselect.
3. The gearshift button you select willilluminate and the selected gear willappear in the instrument cluster.
4. Release the brake pedal and yourtransmission will remain in the selectedgear.
177
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
TransmissionE146223

Automatic Transmission AdaptiveLearning
This feature increases durability and providesconsistent shift feel over the life of yourvehicle. A new vehicle or transmission mayhave firm or soft shifts. This operation willnot affect function or durability of yourtransmission and is normal. Over time, theadaptive learning process will fully updatetransmission operation. Additionally, thestrategy must be relearned whenever thebattery is disconnected or a new battery isinstalled.
If Your Vehicle Gets Stuck In Mud orSnow
Note:Do not rock your vehicle if your engineis not at normal operating temperature ordamage to your transmission may occur.
Note:Do not rock your vehicle for more thana minute or damage to your transmissionand tires may occur, or your engine mayoverheat.
Note:If your vehicle is equipped withAdvanceTrac with Roll Stability Control, itmay be beneficial to disengage theAdvanceTrac with Roll Stability Controlsystem while attempting to rock the vehicle.
If your vehicle gets stuck in mud or snow,you can help rock your vehicle out by shiftingbetween forward and reverse gears,stopping between shifts in a steady pattern.Press lightly on the accelerator in each gear.
182
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Transmission

All-Wheel Drive Messages
Action / DescriptionAWD Messages
Displays when the system automatically disables to protect itself. Thismay be caused by operating the vehicle with the compact tire installed,if the system is overheating or if there is an issue with another vehiclesystem preventing AWD operation. The system resumes normaloperation and clears this message after cycling the ignition on andoff and driving a short distance with the road tire re-installed, afterthe system is allowed to cool or after the other vehicle system issuesare resolved.
AWD OFF
Displays in conjunction with the powertrain malfunction or reducedpower light when the system is not operating properly. If the messagestays on or continues to come on, contact your authorized dealer assoon as possible.
AWD Malfunction Service Required
184
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
All-Wheel Drive (If Equipped)

If Your Vehicle Goes Off the Edge of thePavement
•If your vehicle goes off the edge of thepavement, slow down, but avoid severebrake application, ease the vehicle backonto the pavement only after reducingyour speed. Do not turn the steeringwheel too sharply while returning to theroad surface.
•It may be safer to stay on the apron orshoulder of the road and slow downgradually before returning to thepavement. You may lose control if youdo not slow down or if you turn thesteering wheel too sharply or abruptly.
•It often may be less risky to strike smallobjects, such as highway reflectors, withminor damage to your vehicle rather thanattempt a sudden return to the pavementwhich could cause the vehicle to slidesideways out of control or rollover.Remember, your safety and the safety ofothers should be your primary concern.
If Your Vehicle Gets Stuck
WARNING: Always set the parkingbrake fully and make sure you shift thegearshift lever to park (P). Switch the ignitionoff and remove the key whenever you leaveyour vehicle.
WARNING: If the parking brake is fullyreleased, but the brake warning lampremains illuminated, the brakes may not beworking properly. Have your vehicle checkedas soon as possible.
WARNING: Do not spin the wheels atover 34 mph (55 km/h). The tires may fail andinjure a passenger or bystander.
Note:Do not rock the vehicle if the engineis not at normal operating temperature ordamage to the transmission may occur.
Note:Do not rock the vehicle for more thana few minutes or damage to the transmissionand tires may occur or the engine mayoverheat.
If your vehicle gets stuck in mud or snow itmay be rocked out by shifting betweenforward and reverse gears, stoppingbetween shifts, in a steady pattern. Presslightly on the accelerator in each gear.
If your vehicle is equipped withAdvanceTrac® with Roll Stability Control™, itmay be beneficial to disengage theAdvanceTrac® with Roll Stability Control™system while attempting to rock the vehicle.
Emergency Maneuvers
•In an unavoidable emergency situationwhere a sudden sharp turn must bemade, remember to avoid "over-driving"your vehicle (that is, turn the steeringwheel only as rapidly and as far asrequired to avoid the emergency).Excessive steering will result in lessvehicle control, not more. Additionally,smooth variations of the acceleratorand/or brake pedal pressure should beutilized if changes in vehicle speed arecalled for. Avoid abrupt steering,
186
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
All-Wheel Drive (If Equipped)