
A
A/CSee: Climate Control..........................................136
About This Manual............................................7ABSSee: Brakes...........................................................192
ABS driving hintsSee: Hints on Driving With Anti-LockBrakes................................................................193
Accessories...................................................499Exterior Style.......................................................499Interior Style.........................................................499Lifestyle.................................................................499Peace of Mind.....................................................499
AccessoriesSee: Replacement Parts Recommendation.....13
ACCSee: Using Adaptive Cruise Control..............218
Active Park Assist........................................205Using Active Park Assist..................................206
Adaptive Headlamps......................................91System Check........................................................92
Adjusting the Headlamps............................316Horizontal Aim Adjustment...............................317Vertical Aim Adjustment....................................316
Adjusting the Steering Wheel - VehiclesWith: Manual Adjustable SteeringColumn...........................................................80Adjusting the Steering Wheel - VehiclesWith: Power Adjustable SteeringColumn...........................................................80End of Travel Position...........................................81Memory Feature.....................................................81
AFSSee: Adaptive Headlamps...................................91
Airbag Disposal...............................................56Air ConditioningSee: Climate Control..........................................136
Air FilterSee: Changing the Engine Air Filter...............317
AlarmSee: Anti-Theft Alarm...........................................78
All-Wheel Drive..............................................183Ambient Lighting.............................................94Adjusting the Brightness.....................................94Changing the Color..............................................94Switching Ambient Lighting Off........................94Switching Ambient Lighting On........................94
Anti-Theft Alarm..............................................78Arming the Alarm..................................................79Disarming the Alarm.............................................79
Appendices....................................................536
Apps.................................................................458.................................................................................458SiriusXM Traffic and Travel Link.....................459
At a Glance........................................................17Audible Warnings and Indicators..............108Headlamps On Warning Chime.......................108Keyless Warning Alert........................................108Parking Brake On Warning Chime..................109
Audio Control..................................................82Seek, Next or Previous........................................82
Audio System................................................389General Information...........................................389
Audio Unit.......................................................391Adjusting the Volume.........................................391Changing Radio Stations...................................391Ejecting the CD....................................................391Inserting a CD.....................................................392Selecting the Audio Modes.............................392Switching the Audio Unit On and Off............392Using Seek, Fast Forward and Reverse.......392
Auto Hold........................................................194Using Auto Hold..................................................196
Autolamps.........................................................88Windshield Wiper Activated Headlamps........89
Automatic Climate Control..........................136Directing Air to the Footwell Air Vents..........136Directing Air to the Instrument Panel AirVents..................................................................136
581
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Index

Setting the Blower Motor Speed.....................136Setting the Temperature....................................136Switching Auto Mode On and Off...................136Switching Defrost On and Off..........................136Switching Dual Zone Mode On and Off.........137Switching Maximum Air Conditioning On andOff........................................................................137Switching Maximum Defrost On and Off.......137Switching Recirculated Air On and Off..........137Switching the Air Conditioning On andOff.......................................................................136Switching the Climate Controlled Seats Onand Off...............................................................137Switching the Climate Control On andOff........................................................................137Switching the Heated Seats On and Off.......137Switching the Heated Steering Wheel On andOff........................................................................137
Automatic High Beam Control....................90Automatic High Beam Indicator.........................91Switching the System On and Off.....................91
Automatic Transmission...............................177Automatic Transmission AdaptiveLearning............................................................182Brake-Shift Interlock Override.........................180If Your Vehicle Gets Stuck In Mud orSnow..................................................................182Push Button Shift Transmission........................177
SelectShift Automatic™ Transmission.............179
Automatic Transmission FluidCheck...........................................................3086F35 Transmission.............................................3086F55 Transmission.............................................309
Autowipers.......................................................85Autowipers Settings.............................................85Low Temperature Wipe Inhibit..........................85
Auxiliary Power Points.................................158110 Volt AC Power Point.....................................15812 Volt DC Power Point......................................158Locations...............................................................158
AWDSee: All-Wheel Drive...........................................183
B
BatterySee: Changing the 12V Battery........................314
Blind Spot Information System.................234Switching the System Off and On..................236System Errors......................................................236Using the Blind Spot InformationSystem..............................................................235
BLISSee: Blind Spot Information System..............234
Body Styling Kits...........................................328
Bonnet LockSee: Opening and Closing the Hood............297
Booster Seats..................................................30Types of Booster Seats........................................31
Brake Fluid Check.........................................313Brakes..............................................................192General Information............................................192
Breaking-In....................................................259Bulb Specification Chart.............................386
C
Cabin Air Filter...............................................139Capacities and Specifications - 2.0L.......373Alternative Engine Oil for Extremely ColdClimates............................................................378Specifications.......................................................374
Capacities and Specifications - 3.0L.......379Alternative Engine Oil for Extremely ColdClimates............................................................385Specifications.......................................................381
Capacities and Specifications...................366Car WashSee: Cleaning the Exterior...............................320
Catalytic Converter.......................................174On-Board Diagnostics (OBD-II)........................175Readiness for Inspection and Maintenance(I/M) Testing......................................................176
582
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Index

Center Console.............................................160Rear Seat Armrest...............................................160
Changing a Bulb............................................317Replacing Bulbs...................................................317
Changing a Fuse..........................................294Fuses.....................................................................294
Changing a Road Wheel............................356Changing a Road Wheel Procedure..............358Dissimilar Spare Wheel and Tire AssemblyInformation.......................................................357Stowing the Flat Tire Using the RetainerStrap..................................................................363Stowing the Flat Tire Without the RetainerStrap..................................................................363
Changing the 12V Battery...........................314Changing the Engine Air Filter...................317Changing the Wiper Blades.......................316Checking MyKey System Status.................64MyKey Distance.....................................................64Number of Admin Keys.......................................65Number of MyKeys...............................................64
Checking the Wiper Blades........................315Child Restraint and SeatbeltMaintenance..................................................44Child Restraint Positioning...........................33Child Safety.......................................................19General Information..............................................19
Child Safety Locks..........................................35Left-Hand Side.......................................................36Right-Hand Side....................................................36
Cleaning Leather Seats..............................325Cleaning Products.........................................319Materials................................................................319
Cleaning the Engine....................................322Cleaning the Exterior..................................320Cleaning the Headlamps.................................320Exterior Chrome Parts........................................321Exterior Plastic Parts...........................................321Stripes or Graphics.............................................321Underbody............................................................321Under Hood..........................................................321
Cleaning the Instrument Panel andInstrument Cluster Lens...........................325Cleaning the Interior....................................323Cleaning Alcantara Microfiber ClothFabric................................................................323
Cleaning the Wheels...................................326Cleaning the Windows and WiperBlades...........................................................322Clearing All MyKeys.......................................64Climate............................................................435Climate Control..............................................136Climate Controlled Seats............................150Cooled Seats.........................................................151
Coolant CheckSee: Engine Coolant Check............................304
Crash Sensors and Airbag Indicator..........55Creating a MyKey...........................................63Programming and Changing ConfigurableSettings...............................................................64
Cross Traffic Alert.........................................236Blocked Sensors................................................239Switching the System Off and On..................239System Errors......................................................239System Lights, Messages and AudibleAlerts.................................................................239System Limitations.............................................239Using the Cross Traffic Alert System.............236
Cruise Control..................................................83Principle of Operation........................................217Type One................................................................83Type Two.................................................................83
Cruise controlSee: Using Cruise Control.................................217
Customer Assistance..................................269
D
Data Recording................................................10Event Data Recording...........................................10Service Data Recording.......................................10
583
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Index

Daytime Running Lamps...............................89Type One - Conventional(Non-Configurable)..........................................90Type Two - Configurable....................................90
Direction Indicators........................................92Indicating a Lane Change..................................92
Doors and Locks.............................................67Drive Control.................................................246Lincoln Drive Control.........................................246
Driver Alert.....................................................227PRINCIPLE OF OPERATION............................227USING DRIVER ALERT......................................228
Driver and Passenger Airbags....................48Children and Airbags...........................................49Proper Driver and Front Passenger SeatingAdjustment.........................................................49
Driver and Passenger Knee Airbags.........53Driving Aids....................................................227Driving Hints..................................................259Driving Through Water...............................259DRLSee: Daytime Running Lamps...........................89
E
Economical Driving......................................259Electric Parking Brake..................................193Applying the Electric Parking Brake...............193
Automatically Releasing the Electric ParkingBrake..................................................................194Manually Releasing the Electric ParkingBrake..................................................................194Releasing the Electric Parking Brake if theVehicle Battery is Running Out ofCharge...............................................................194
Electromagnetic Compatibility..................536Emission Law..................................................173Noise Emissions Warranty, ProhibitedTampering Acts and Maintenance..............174Tampering With a Noise Control System......173
End User License Agreement....................541VEHICLE SOFTWARE END USER LICENSEAGREEMENT (EULA) .....................................541
Engine Block Heater....................................164Using the Engine Block Heater.......................165
Engine Coolant Check................................304Adding Coolant...................................................305Engine Coolant TemperatureManagement...................................................308Fail-Safe Cooling................................................306Recycled Coolant...............................................306Severe Climates.................................................306
Engine Emission Control.............................173Engine ImmobilizerSee: Passive Anti-Theft System.........................77
Engine Oil Check.........................................302Adding Engine Oil..............................................303
Engine Oil Dipstick - 2.0L...........................302Engine Oil Dipstick - 3.0L...........................302Engine Specifications - 2.0L......................366Drivebelt Routing................................................367
Engine Specifications - 3.0L......................367Drivebelt Routing................................................368
Entertainment.................................................421AM/FM Radio.......................................................424Apps.......................................................................435Bluetooth Stereo or USB..................................433CD (If equipped)..................................................432HD Radio™ Information (If Available)..............428SiriusXM® Satellite Radio (If Activated).........424Sources.................................................................423Supported Media Players, Formats andMetadata Information....................................435USB Ports.............................................................435
Environment......................................................16EPBSee: Electric Parking Brake..............................193
Essential Towing Checks...........................255Before Towing a Trailer.....................................256Hitches..................................................................255Launching or Retrieving a Boat or PersonalWatercraft (PWC)............................................256Safety Chains......................................................255
584
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Index

HeadrestSee: Head Restraints..........................................142
Head Restraints.............................................142Adjusting the Head Restraint...........................143Tilting Head Restraints ......................................143
Heated Exterior Mirrors...............................139Heated Rear Window...................................139Heated Seats..................................................149Front Seats............................................................149Rear Seats.............................................................150
Heated Steering Wheel.................................83Heated Windshield.......................................139Windshield Wiper De-Icer.................................139
HeatingSee: Climate Control..........................................136
Hints on Controlling the InteriorClimate..........................................................138Defogging the Side Windows in ColdWeather.............................................................139General Hints........................................................138Quickly Cooling the Interior..............................138Quickly Heating the Interior.............................138Recommended Settings for Cooling..............139Recommended Settings for Heating..............138
Hints on Driving With Anti-LockBrakes............................................................193Home Screen................................................409
Hood LockSee: Opening and Closing the Hood............297
I
In California (U.S. Only)...............................270Information Display Control.........................83Information Displays......................................110General Information.............................................110
Information Messages..................................116Active Park.............................................................116Adaptive Cruise Control.....................................117Adaptive Headlamps...........................................118AdvanceTrac™........................................................118Airbag......................................................................118Alarm.......................................................................119Automatic Engine Shutdown.............................119AWD........................................................................120Battery and Charging System...........................121Blind Spot Information and Cross Traffic AlertSystem...............................................................122Doors and Locks..................................................122Driver Alert............................................................123Fuel.........................................................................123Hill Start Assist.....................................................124Keys and Intelligent Access..............................124Lane Keeping System........................................125Maintenance.........................................................126
MyKey.....................................................................127Park Aid..................................................................128Park Brake.............................................................128Power Steering....................................................129Pre-Collision Assist.............................................130Remote Start.........................................................130Seats........................................................................131Starting System ....................................................131Tire Pressure Monitoring System....................132Traction Control...................................................132Transmission.........................................................133
Installing Child Restraints..............................21Child Seats..............................................................21Using Lap and Shoulder Belts............................21Using Lower Anchors and Tethers forCHildren (LATCH).............................................27Using Tether Straps..............................................29
Instrument Cluster.........................................103Instrument Lighting Dimmer........................89Instrument Panel Overview...........................17Interior Lamps..................................................93Front Interior Lamp...............................................93Rear Interior Lamps..............................................94
Interior Luggage CompartmentRelease...........................................................75Interior Mirror...................................................99Auto-Dimming Mirror...........................................99
Introduction.........................................................7
586
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Index

Towing a Trailer.............................................253Load Placement..................................................253
Towing Points................................................268Installing the Recovery Hook..........................268Recovery Hook Location..................................268
Towing the Vehicle on Four Wheels........257Emergency Towing.............................................257Recreational Towing..........................................257
Towing.............................................................253Traction Control.............................................197Principle of Operation........................................197
Transmission Code Designation...............372Transmission...................................................177Transporting the Vehicle............................267Type Approvals..............................................571Radio Frequency Certification Logos for BlindSpot Information System..............................579Radio Frequency Certification Logos for MidRange Radar....................................................574Radio Frequency Certification Logos forPassive Anti-Theft System...........................575Radio Frequency Certification Logos for RadioTransceiver Module.......................................577Radio Frequency Certification Logos for SYNC3.........................................................................580Radio Frequency Certification Logos for TirePressure Monitoring Sensor(s)....................571
Radio Frequency Certification Logos forWireless Charging.........................................580
U
Under Hood Overview - 2.0L....................298Under Hood Overview - 3.0L....................300Universal Garage Door Opener................153HomeLink Wireless Control System...............153
USB Port.........................................................392Using Adaptive Cruise Control..................218Automatic Cancellation....................................222Blocked Sensor...................................................224Canceling the Set Speed.................................222Changing the Set Speed...................................221Detection Issues.................................................223Following a Vehicle...........................................220Following a Vehicle to a CompleteStop...................................................................220Hilly Condition Usage.......................................222Overriding the Set Speed.................................221Park Brake Application.....................................222Resuming the Set Speed.................................222Setting the Adaptive Cruise Speed................219Setting the Adaptive Cruise Speed When YourVehicle is Stationary.....................................220Setting the Gap Distance..................................221Switching Adaptive Cruise Control Off........222
Switching Adaptive Cruise Control On..........219Switching to Normal Cruise Control..............226System Not Available........................................224
Using All-Wheel Drive..................................183Driving In Special Conditions With All-WheelDrive (AWD)......................................................185Operating AWD Vehicles With Spare orMismatched Tires...........................................185
Using Cruise Control....................................217Canceling the Set Speed..................................218Changing the Set Speed...................................217Resuming the Set Speed...................................218Setting the Cruise Speed..................................217Switching Cruise Control Off............................218Switching Cruise Control On............................217
Using MyKey With Remote StartSystems..........................................................65Using Snow Chains.......................................351Using Stability Control.................................199Using Summer Tires....................................350Using Traction Control.................................197Switching the System Off..................................197System Indicator Lights and Messages.........197Using a Switch......................................................197Using the Information Display Controls.........197
Using Voice Recognition..............................411Audio Voice Commands....................................413Climate Voice Commands.................................414
591
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Index

Mobile App Voice Commands.........................419Navigation Voice Commands...........................417Phone Voice Commands...................................414SiriusXM Traffic and Travel Link VoiceCommands.......................................................419Voice Settings Commands..............................420
Utilizing the Mediation/Arbitration Program(Canada Only).............................................272
V
Vehicle Care...................................................319General Information............................................319
Vehicle Certification Label..........................371Vehicle Identification Number....................371Vehicle Storage.............................................327Battery...................................................................328Body.......................................................................327Brakes...................................................................328Cooling system...................................................328Engine....................................................................327Fuel system..........................................................327General..................................................................327Miscellaneous.....................................................328Removing Vehicle From Storage...................328Tires.......................................................................328
VentilationSee: Climate Control..........................................136
VINSee: Vehicle Identification Number................371
Voice Control...................................................82
W
Warning Lamps and Indicators..................105Adaptive Cruise Control Indicator..................105Anti-Lock Brake System Warning Lamp........105Auto Hold Active.................................................105Auto Hold Unavailable.......................................105Automatic Headlamp High BeamIndicator............................................................105Battery....................................................................105Blind Spot Monitor..............................................105Brake System Warning Lamp...........................106Cruise Control Indicator....................................106Direction Indicator..............................................106Door Ajar...............................................................106Electric Park Brake..............................................106Engine Coolant Temperature WarningLamp..................................................................106Engine Oil..............................................................106Fasten Seatbelt Warning Lamp........................107Front Airbag..........................................................107Headlamp High Beam Indicator......................107Heads Up Display................................................107Hood Ajar..............................................................107
Lane Keeping System Lamp.............................107Low Fuel Level Warning Lamp.........................107Low Tire Pressure Warning Lamp...................107Low Washer Fluid Level Warning Lamp.........107Parking Lamps.....................................................108Powertrain Fault..................................................108Service Engine Soon..........................................108Stability Control...................................................108Stability Control Off............................................108Trunk Ajar..............................................................108
Washer Fluid Check......................................313WashersSee: Cleaning the Exterior...............................320
Waxing..............................................................321Welcome Lighting...........................................92Wheel NutsSee: Changing a Road Wheel.........................356
Wheels and Tires.........................................329Technical Specifications...................................364
Windows and Mirrors.....................................95Windshield Washers......................................86Windshield Wipers..........................................84Intermittent Wipe..................................................84Speed Dependent Wipers..................................84
Wiper BladesSee: Checking the Wiper Blades....................315
Wipers and Washers......................................84
592
MKZ (CC9) Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Index