2019 LINCOLN MKZ HYBRID airbag

SITTING IN THE CORRECT
POSITION
WARNING: Sitting improperly, out ofposition or with the seatback reclined too farcan take weight off the seat cushion andaffect the decision of the passenger sensingsystem, resulting in serious injury or deathin the event of a crash. Always sit uprightagainst your seat back, with your feet on thefloor.
WARNING: Do not recline the seatbackas this can cause the occupant to slide underthe safety belt, resulting in serious injury inthe event of a crash.
WARNING: Do not place objects higherthan the seatback to reduce the risk ofserious injury in the event of a crash orduring heavy braking.
When you use them properly, the seat, headrestraint, safety belt and airbags will provideoptimum protection in the event of a crash.
We recommend that you follow theseguidelines:
•Sit in an upright position with the base ofyour spine as far back as possible.
•Do not recline the seatback more than30 degrees.
•Adjust the head restraint so that the topof it is level with the top of your head andas far forward as possible. Make sure thatyou remain comfortable.
•Keep sufficient distance betweenyourself and the steering wheel. Werecommend a minimum of 10 in (25 cm)between your breastbone and the airbagcover.
•Hold the steering wheel with your armsslightly bent.
•Bend your legs slightly so that you canpress the pedals fully.
•Position the shoulder strap of the safetybelt over the center of your shoulder andposition the lap strap tightly across yourhips.
Make sure that your driving position iscomfortable and that you can maintain fullcontrol of your vehicle.
146
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
SeatsE68595

•Interacting with your vehicle, for examplepressing the brake or accelerator pedal.
•You can temporarily switch off theshutdown feature any time the ignition ison (for the current ignition cycle only).Use the information display to do so. SeeInformation Displays (page 110).
•During the countdown before shutdown,you are prompted to press OK or RESET(depending on your type of informationdisplay) to temporarily switch the featureoff (for the current ignition cycle only).
Switching Off Your Vehicle When It IsStationary
1. Put the transmission in position P.
2. Press the button once.
3. Apply the parking brake.
Note:This switches off the ignition, allelectrical circuits, warning lamps andindicators.
Note:If your vehicle is left running for 30minutes without any interaction, itautomatically shuts down.
Switching Off Your Vehicle When It IsMoving
WARNING: Switching off the enginewhen your vehicle is still moving results in asignificant decrease in braking assistance.Higher effort is required to apply the brakesand to stop your vehicle. A significantdecrease in steering assistance could alsooccur. The steering does not lock, but highereffort could be required to steer your vehicle.When you switch the ignition off, someelectrical circuits, for example airbags, alsoturn off. If you unintentionally switch theignition off, shift into neutral (N) and restartthe engine.
1. Put the transmission in position N anduse the brakes to bring your vehicle to asafe stop.
2. When your vehicle has stopped, put thetransmission in position P.
3. Press and hold the button for onesecond, or press it three times within twoseconds.
4. Apply the parking brake.
Guarding Against Exhaust Fumes
WARNING: Exhaust leaks may resultin entry of harmful and potentially lethalfumes into the passenger compartment. Ifyou smell exhaust fumes inside your vehicle,have your vehicle inspected immediately. Donot drive if you smell exhaust fumes.
Important Ventilating Information
If you stop your vehicle and then leave theengine idling for long periods of time, werecommend that you do one of the following:
•Open the windows at least 1 in (3 cm).
•Set your climate control to outside air.
ENGINE BLOCK HEATER (If Equipped)
WARNING: Failure to follow engineblock heater instructions could result inproperty damage or serious personal injury.
169
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Starting and Stopping the Engine

•Avoid contact with leaking fluids andgases, and remain out of the way ofoncoming traffic until emergencyresponders arrive.
•When emergency responders arrive, tellthem that the vehicle involved is anelectric vehicle or hybrid-electric vehicle.
Fires
As with any vehicle, call emergencyassistance immediately if you see sparks,smoke or flames coming from the vehicle. Remain a safe distance from the vehicle andtry to stay clear of the smoke.
•Exit the vehicle immediately.
•Advise emergency assistance that anelectric or hybrid-electric vehicle isinvolved.
•As with any vehicle fire, do not inhalesmoke, vapors or gas from the vehicle,as they may be hazardous.
•Stay out of the roadway and stay out ofthe way of any oncoming traffic whileawaiting the arrival of emergencyresponders.
Post-Incident
•Do not store a severely damaged vehiclewith a lithium-ion battery inside astructure or within 49 ft (15 m) of anystructure or vehicle.
•Make sure that passenger and luggagecompartments remain ventilated.
•Call emergency assistance if you observeleaking fluids, sparks, smoke or flames,or hear gurgling or bubbling from thehigh-voltage battery.
POST-CRASH ALERT SYSTEM
The system flashes the direction indicatorsand sounds the horn (intermittently) in theevent of a serious impact that deploys anairbag (front, side, side curtain or SafetyCanopy) or the seatbelt pretensioners.
The horn and indicators turn off when:
•You press the hazard control button.
•You press the panic button on the remoteentry transmitter (if equipped).
•Your vehicle runs out of power.
•Sounding of the horn is only enabled inspecific markets.
268
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Roadside Emergencies

Note: Do not use razor blades or othersharp objects to clean or remove decals fromthe inside of the heated rear window. Thevehicle warranty does not cover damagecaused to the heated rear window grid lines.
CLEANING THE INTERIOR
WARNING: Do not use cleaningsolvents, bleach or dye on the vehicle’ssafety belts, as these actions may weakenthe belt webbing.
WARNING: On vehicles equipped withseat-mounted airbags, do not use chemicalsolvents or strong detergents. Such productscould contaminate the side airbag systemand affect performance of the side airbag ina collision.
Note:Follow the same procedure forcleaning leather seats when cleaning leatherinterior. See Cleaning Leather Seats (page320).
Note:Do not use household cleaningproducts or glass cleaners, which can stainand discolor the fabric and affect the flameretardant abilities of the seat materials.
For fabric, carpets, cloth seats, safety beltsand seats equipped with side airbags:
•Remove dust and loose dirt with avacuum cleaner.
•Remove light stains and soil withMotorcraft Professional Strength Carpet& Upholstery Cleaner.
For grease or tar stains:
•Spot clean the area with Motorcraft Spotand Stain Remover (MotorcraftMulti-Purpose Cleaner in Canada).
•If a ring forms on the fabric after spotcleaning, clean the entire areaimmediately (but do not oversaturate) orthe ring will set.
Cleaning Alcantara Microfiber ClothFabric (If Equipped)
Note:Alcantara microfiber cloth fabric ismade of polyester microfiber withmicro-porous polyurethane. Usingcommercially available fabric cleaners cancause permanent damage.
Note:Do not use commercially availableleather and vinyl cleaning products onAlcantara microfiber cloth fabric.
Note:Some vehicles may have Alcantaramicrofiber cloth fabric on the seats,headliner, floor mats and door panels.
Depending on the type of stain, use water,lemon juice or pure ethyl alcohol whencleaning. For cleaning Alcantara microfibercloth, refer to the following chart:
318
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Vehicle Care

CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS
WARNING: Do not use chemicalsolvents or strong detergents when cleaningthe steering wheel or instrument panel toavoid contamination of the airbag system.
Note:Follow the same procedure ascleaning leather seats for cleaning leatherinstrument panels and leather interior trimsurfaces. See Cleaning Leather Seats (page320).
Clean the instrument panel and cluster lenswith a clean, damp and soft cloth, then usea clean, dry and soft cloth to dry these areas.
•Avoid cleaners or polishes that increasethe gloss of the upper portion of theinstrument panel. The dull finish in thisarea helps protect you from undesirablewindshield reflection.
•Do not use any household cleaningproducts or glass cleaners as these maydamage the finish of the instrumentpanel, interior trim and cluster lens.
•Wash or wipe your hands clean if youhave been in contact with certainproducts such as insect repellent andsuntan lotion to avoid possible damageto the interior painted surfaces.
•Do not allow air fresheners and handsanitizers to spill onto interior surfaces.If a spill occurs, wipe off immediately.Your warranty may not cover thesedamages.
If a staining liquid like coffee or juice hasbeen spilled on the instrument panel or oninterior trim surfaces:
1.Wipe up spilled liquid using a clean, softcloth as quickly as possible.
2. Use Motorcraft Premium Leather andVinyl Cleaner or a commercially availableleather cleaning product for automotiveinteriors. Test any cleaner or stainremover on an inconspicuous area.
3. Alternatively, wipe the surface with aclean, soft cloth and a mild soap andwater solution. Dry the area with a clean,soft cloth.
4.If necessary, apply more soap and watersolution or cleaning product to a clean,soft cloth and press it onto the soiledarea. Allow this to set at roomtemperature for 30 minutes.
5. Remove the soaked cloth, then with aclean, damp cloth, use a rubbing motionfor 60 seconds on the soiled area.
6. Dry the area with a clean, soft cloth.
CLEANING LEATHER SEATS
Note:Follow the same procedure ascleaning leather seats for cleaning leatherinstrument panels and leather interior trimsurfaces.
320
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Vehicle Care

•DISP: Switch the display on or off. Youcan also touch the screen to switch thedisplay back on.
•Temperature, fan and climate controlbuttons: Control the temperature, fanspeed or settings of the climate controlsystem. See Climate Control (page 141).
911 Assist
WARNING: Unless the 911 Assistsetting is set on before a crash, the systemwill not dial for help which could delayresponse time, potentially increasing the riskof serious injury or death after a crash.
WARNING: Do not wait for 911 Assistto make an emergency call if you can do ityourself. Dial emergency servicesimmediately to avoid delayed response timewhich could increase the risk of serious injuryor death after a crash. If you do not hear 911Assist within five seconds of the crash, thesystem or phone may be damaged ornon-functional.
WARNING: Always place your phonein a secure location in your vehicle so it doesnot become a projectile or get damaged ina crash. Failure to do so may cause seriousinjury to someone or damage the phonewhich could prevent 911 Assist from workingproperly.
Note:The SYNC 911 Assist feature must beset on before the incident.
Note:The SYNC 911 Assist feature onlyoperates in the U.S., Canada or in a territoryin which 911 is the emergency number.
Note:Before setting this feature on, makesure that you read the 911 Assist PrivacyNotice later in this section for importantinformation.
Note:If any user sets 911 Assist to on or off,that setting applies for all paired phones. If911 Assist is switched off and the phone isconnected to SYNC, an icon displays on thestatus bar.
Note:Every phone operates differently.While SYNC 911 Assist works with mostcellular phones, some may have troubleusing this feature.
If a crash deploys an airbag (excluding kneeairbags and rear inflatable safety belts [ifequipped]) or activates the fuel pumpshut-off, your SYNC-equipped vehicle maybe able to contact emergency services bydialing 911 through a paired and connectedBluetooth enabled phone. You can learnmore about the 911 Assist feature, by visiting:
Website
www.owner.lincoln.comwww.syncmyride.cawww.syncmaroute.ca
For important information about airbagdeployment and the fuel pump shut-offplease see the Supplementary Restrains andRoadside Emergencies sections of yourowner manual.
To switch 911 Assist on and off please viewthe settings information. See Settings (page444).
380
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
SYNC™ 3

To make sure that 911 Assist works correctly:
•SYNC must be powered and workingproperly at the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect a Bluetoothenabled and compatible cell phone toSYNC.
•A connected Bluetooth enabled phonemust have the ability to make andmaintain an outgoing call at the time ofthe incident.
•A connected Bluetooth enabled phonemust have adequate network coverage,battery power and signal strength.
•The vehicle must have battery power andbe located in the U.S., Canada or in aterritory in which 911 is the emergencynumber.
In the Event of a Crash
Not all crashes will deploy an airbag oractivate the fuel pump shut-off (the triggersfor 911 Assist). If a connected cell phonesustains damage or loses its connection toSYNC during a crash, SYNC will search forand try to connect to a previously paired cellphone; SYNC will then attempt to call theemergency services.
Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call. Ifyou fail to cancel the call, SYNC attemptsto dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call 911,to cancel the call, press Cancel on yourscreen or press and hold the phonebutton on your steering wheel."
If you do not cancel the call, and SYNCmakes a successful call, a pre-recordedmessage plays for the 911 operator, and thenthe occupant(s) in your vehicle is able to talkwith the operator. Be prepared to provideyour name, phone number and locationimmediately, because not all 911 systems arecapable of receiving this informationelectronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNC systemhas no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
911 Assist Privacy Notice
When you switch on 911 Assist, it maydisclose to emergency services that yourvehicle has been in a crash involving thedeployment of an airbag or activation of thefuel pump shut-off. Certain versions orupdates to 911 Assist may also be capable
381
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
SYNC™ 3

Check Every Six Months
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running right,it is important to have the systems on yourvehicle checked regularly. This can helpidentify potential issues and prevent majorproblems. We recommend having thefollowing multi-point inspection performedat every scheduled maintenance interval tohelp make sure your vehicle keeps runninggreat.
Multi-point Inspection
Horn operationBattery performance
Radiator, cooler, heater and A/C hosesEngine air filter
Suspension components for leaks or damageExhaust system
Steering and linkageExterior lamps operation
489
MKZ Hybrid (CC9) Hybrid Electric Vehicle (HEV), Canada/United States of America, enUSA, Edition date: 201805, First-Printing
Scheduled Maintenance