Changing the Engine Air Filter.................301
Vehicle Care
General Information....................................303
Cleaning Products......................................303
Cleaning the Exterior.................................304
Waxing...........................................................305
Cleaning the Engine...................................306
Cleaning the Windows and Wiper Blades......................................................................306
Cleaning the Interior...................................307
Cleaning the Instrument Panel andInstrument Cluster Lens........................309
Cleaning Leather Seats.............................309
Repairing Minor Paint Damage.................310
Cleaning the Wheels...................................310
Vehicle Storage.............................................311
Body Styling Kits...........................................312
Wheels and Tires
General Information.....................................313
Tire Care.........................................................315
Using Snow Chains....................................328
Tire Pressure Monitoring System...........329
Changing a Road Wheel............................333
Technical Specifications............................340
Capacities and Specifications
Engine Specifications - 3.5L.....................343
Engine Specifications - 3.7L......................344
Motorcraft Parts - 3.5L...............................345
Motorcraft Parts - 3.7L................................346
Vehicle Identification Number..................347
Vehicle Certification Label........................347
Transmission Code Designation.............348
Capacities and Specifications - 3.5L......349
Capacities and Specifications - 3.7L......355
Bulb Specification Chart............................362
Audio System
General Information....................................364
Audio Unit.....................................................366
USB Port........................................................367
Media Hub.....................................................367
SYNC™ 3
General Information...................................369
Home Screen...............................................384
Using Voice Recognition...........................386
Entertainment...............................................396
Climate............................................................410
Phone..............................................................414
Navigation.....................................................422
Apps................................................................433
Settings..........................................................436
SYNC™ 3 Troubleshooting........................456
Accessories
Accessories...................................................474
Lincoln Protect
Lincoln Protect.............................................476
Scheduled Maintenance
General Maintenance Information..........479
Normal Scheduled Maintenance............483
Special Operating Conditions ScheduledMaintenance.............................................487
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Table of Contents
The event data recorder in this vehicle isdesigned to record such data as:
•How various systems in your vehiclewere operating;
•Whether or not the driver andpassenger safety belts werebuckled/fastened;
•How far (if at all) the driver wasdepressing the accelerator and/or thebrake pedal; and
•How fast the vehicle was traveling; and
•Where the driver was positioning thesteering wheel.
This data can help provide a betterunderstanding of the circumstances inwhich crashes and injuries occur.
Note:Event data recorder data is recordedby your vehicle only if a non-trivial crashsituation occurs; no data is recorded by theevent data recorder under normal drivingconditions and no personal data orinformation (e.g., name, gender, age, andcrash location) is recorded (see limitationsregarding 911 Assist and Traffic, directionsand Information privacy below). However,parties, such as law enforcement, couldcombine the event data recorder data withthe type of personally identifying dataroutinely acquired during a crashinvestigation.
To read data recorded by an event datarecorder, special equipment is required,and access to the vehicle or the event datarecorder is needed. In addition to thevehicle manufacturer, other parties, suchas law enforcement, that have such specialequipment, can read the information if theyhave access to the vehicle or the event datarecorder. Ford Motor Company and Fordof Canada do not access event datarecorder information without obtainingconsent, unless pursuant to court order or
where required by law enforcement, othergovernment authorities or other thirdparties acting with lawful authority. Otherparties may seek to access the informationindependently of Ford Motor Company andFord of Canada.
Note:Including to the extent that any lawpertaining to Event Data Recorders appliesto SYNC or its features, please note thefollowing: Once 911 Assist (if equipped) isenabled (set ON), 911 Assist may, throughany paired and connected cell phone,disclose to emergency services that thevehicle has been in a crash involving thedeployment of an airbag or, in certainvehicles, the activation of the fuel pumpshut-off. Certain versions or updates to 911Assist may also be capable of being usedto electronically or verbally provide to 911operators the vehicle location (such aslatitude and longitude), and/or other detailsabout the vehicle or crash or personalinformation about the occupants to assist911 operators to provide the mostappropriate emergency services. If you donot want to disclose this information, donot activate the 911 Assist feature.
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Introduction
Additionally, when you connect to Traffic,Directions and Information (if equipped,U.S. only), the service uses GPS technologyand advanced vehicle sensors to collectthe vehicle’s current location, traveldirection, and speed (“vehicle travelinformation”), only to help provide you withthe directions, traffic reports, or businesssearches that you request. If you do notwant Ford or its vendors to receive thisinformation, do not activate the service. Formore information, see Traffic, Directionsand Information, Terms and Conditions.
PERCHLORATE
Certain components in your vehicle such asairbag modules, seatbelt pretensioners andremote control batteries may containperchlorate material. Special handling mayapply for service or vehicle end of lifedisposal.
For more information visit:
Web Address
www.dtsc.ca.gov/hazard-ouswaste/perchlorate
LINCOLN AUTOMOTIVE
FINANCIAL SERVICES
Lincoln Automotive Financial Services offersa full range of financing and lease plans tohelp you acquire your vehicle. We arededicated to providing answers, informationand a truly extraordinary experience.
Use the options below to contact us withquestions about your account or financingand we will respond promptly:
Web Address
www.LincolnAFS.com
Phone: 1-888-498-8801
Mail: Lincoln Automotive Financial Services
P.O. Box 542000
Omaha, NE 68154-8000
REPLACEMENT PARTS
RECOMMENDATION
We have built your vehicle to the higheststandards using quality parts. Werecommend that you demand the use ofgenuine Ford and Motorcraft parts wheneveryour vehicle requires scheduledmaintenance or repair. You can clearlyidentify genuine Ford and Motorcraft partsby looking for the Ford, FoMoCo orMotorcraft branding on the parts or theirpackaging.
Scheduled Maintenance andMechanical Repairs
One of the best ways for you to make surethat your vehicle provides years of serviceis to have it maintained in line with ourrecommendations using parts that conformto the specifications detailed in this Owner’sManual. Genuine Ford and Motorcraft partsmeet or exceed these specifications.
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Introduction
interference with or even damage to vehiclesystems. We do not recommend or endorsethe use of aftermarket plug-in devices unlessapproved by Ford. The vehicle Warranty willnot cover damage caused by an aftermarketplug-in device.
MOBILE COMMUNICATIONS
EQUIPMENT
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the safeoperation of your vehicle. We recommendagainst the use of any hand-held devicewhile driving and encourage the use ofvoice-operated systems when possible.Make sure you are aware of all applicablelocal laws that may affect the use ofelectronic devices while driving.
Using mobile communications equipment isbecoming increasingly important in theconduct of business and personal affairs. However, you must not compromise yourown or others’ safety when using suchequipment. Mobile communications canenhance personal safety and security whenappropriately used, particularly in emergencysituations. Safety must be paramount whenusing mobile communications equipment toavoid negating these benefits. Mobilecommunication equipment includes, but isnot limited to, cellular phones, pagers,portable email devices, text messagingdevices and portable two-way radios.
EXPORT UNIQUE OPTIONS
For your particular global region, your vehiclemay be equipped with features and optionsthat are different from the features andoptions that are described in this Owner’sManual. A market unique supplement maybe supplied that complements this book. Byreferring to the market unique supplement,if provided, you can properly identify thosefeatures, recommendations and
specifications that are unique to your vehicle.This Owner’s Manual is written primarily forthe U.S. and Canadian Markets. Features orequipment listed as standard may bedifferent on units built for export. Refer tothis Owner’s Manual for all other requiredinformation and warnings.
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Introduction
GENERAL INFORMATION ON
RADIO FREQUENCIES
This device complies with Part 15 of the FCCRules and with Licence exempt RSSStandards of Industry Canada. Operation issubject to the following two conditions:
•This device may not cause harmfulinterference, and
•This device must accept any interferencereceived, including interference that maycause undesired operation.
WARNING: Changes or modificationsnot expressively approved by the partyresponsible for compliance could void theuser's authority to operate the equipment.The term "IC:" before the radio certificationnumber only signifies that Industry Canadatechnical specifications were met.
The typical operating range for yourtransmitter is approximately 33 ft (10 m).Vehicles with the remote start feature willhave a greater range. One of the followingcould cause a decrease in operating range:
•weather conditions
•nearby radio towers
•structures around the vehicle
•other vehicles parked next to yourvehicle
Other short-distance radio transmitters, suchas amateur radios, medical equipment,wireless headphones, remote controls andalarm systems may operate on the samefrequency as your remote control. If othertransmitters are operating on thosefrequencies, you may not be able to use yourremote control. Using your remote controlnear some types of electronic equipment,such as USB devices, computers or cellphones can interfere with remote operation.Operating your remote control near metal ormetallic-finished purses, bags or clothing caninterfere with remote operation. You can lockand unlock the doors with the key.
Note:Make sure to lock your vehicle beforeleaving it unattended.
Note:If you are in range, the remote controlwill operate if you press any buttonunintentionally.
Intelligent Access
The system uses a radio frequency signal tocommunicate with your vehicle and authorizeyour vehicle to unlock when one of thefollowing conditions are met:
•You touch the inside of any exterior doorhandle within 3 ft (1 m) proximity of anintelligent access key.
•You press the luggage compartmentbutton.
•You press a button on the transmitter.
If excessive radio frequency interference ispresent in the area or if the transmitterbattery is low, you may need to mechanicallyunlock your door. You can use themechanical key blade in your intelligentaccess key to open the driver door in thissituation. See Remote Control (page 60).
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Keys and Remote Controls
Opening a Rear Door From the Inside
Pull the interior door handle twice to unlockand open a rear door. The first pull unlocksthe door and the second pull opens the door.
Activating Intelligent Access
You can unlock and lock the vehicle withouttaking the keys out of your pocket or pursewhen your intelligent access key is within3 ft (1 m) of your vehicle. Intelligent accessuses a sensor on the back of the door handlefor unlocking and a separate sensor on theface of each door handle for locking.
The system will not function if:
•Your vehicle battery has no charge.
•The key battery has no charge.
•The passive key frequencies are jammed.
Note:The system may not function if thepassive key is close to metal objects orelectronic devices, for example keys or acell phone.
Note:If the system does not function, usethe key blade to lock and unlock yourvehicle. See Remote Control (page 60).
Unlocking Using Intelligent Access
With your intelligent access key within 3 ft(1 m) of your vehicle, touch the unlock sensoron the back of the door handle for a briefperiod and then pull on the door handle tounlock, being careful to not touch the locksensor at the same time or pulling the doorhandle too quickly. The intelligent accesssystem requires a brief delay to authenticateyour intelligent access key fob.
Locking Using Intelligent Access
With your intelligent access key within 3 ft(1 m) of your vehicle, touch the outer doorhandle lock sensor for approximately onesecond to lock, being careful to not touchthe unlock sensor on the back of the doorhandle at the same time. After locking, youcan immediately pull on the door handle toconfirm locking occurred withoutinadvertently unlocking.
At the Liftgate
Press the exterior liftgate release button onthe top of the liftgate pull-cup handle. SeePower Liftgate (page 74).
Smart Unlocks for Intelligent AccessKeys
This helps to prevent you from locking yourkey inside the passenger compartment orrear cargo area.
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Doors and LocksE248555 E248556
Note: If you press any adjustment ormemory button when in easy exit mode, thesystem cancels the operation.
Note:Depending on your vehicle, the columnmay move up and in.
AUDIO CONTROL
You can operate the following functions withthe control:
Volume up.A
Volume down.B
Seek up and down or next.C
Seek, Next or Previous
Press the seek button to:
•Tune the radio to the next or previousstored preset.
•Play the next or the previous track.
Press and hold the seek button to:
•Tune the radio to the next station up ordown the frequency band.
•Seek through a track.
VOICE CONTROL
Phone mode.A
Voice recognition.B
CRUISE CONTROL
Type One
See Using Cruise Control (page 203).
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Steering WheelE272897
V E173609
V E173610
GENERAL INFORMATION
WARNING: Extended idling at highengine speeds can produce very hightemperatures in the engine and exhaustsystem, creating the risk of fire or otherdamage.
WARNING: Do not park, idle or driveyour vehicle on dry grass or other dryground cover. The emission system heatsup the engine compartment and exhaustsystem, creating the risk of fire.
WARNING: Do not start the enginein a closed garage or in other enclosedareas. Exhaust fumes can be toxic. Alwaysopen the garage door before you start theengine.
WARNING: Exhaust leaks may resultin entry of harmful and potentially lethalfumes into the passenger compartment. Ifyou smell exhaust fumes inside yourvehicle, have your vehicle inspectedimmediately. Do not drive if you smellexhaust fumes.
If you disconnect the battery, your vehiclemay exhibit some unusual drivingcharacteristics for approximately 5 mi (8 km)after you reconnect it. This is because theengine management system must realignitself with the engine. You can disregard anyunusual driving characteristics during thisperiod.
The powertrain control system meets allCanadian interference-causing equipmentstandard requirements regulating theimpulse electrical field or radio noise.
When you start the engine, avoid pressingthe accelerator pedal before and duringoperation. Only use the accelerator pedalwhen you have difficulty starting the engine.
KEYLESS STARTING
Note:The keyless starting system may notfunction if the key is close to metal objectsor electronic devices such as cellularphones.
Note:A valid key must be located insideyour vehicle to switch the ignition on andstart the engine.
Ignition Modes
The keyless starting system has threemodes:
Off: Turns the ignition off.
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