Opening a Rear Door From the Inside
Pull the interior door handle twice to unlockand open a rear door. The first pull unlocksthe door and the second pull opens the door.
Activating Intelligent Access
You can unlock and lock the vehicle withouttaking the keys out of your pocket or pursewhen your intelligent access key is within3 ft (1 m) of your vehicle. Intelligent accessuses a sensor on the back of the door handlefor unlocking and a separate sensor on theface of each door handle for locking.
The system will not function if:
•Your vehicle battery has no charge.
•The key battery has no charge.
•The passive key frequencies are jammed.
Note:The system may not function if thepassive key is close to metal objects orelectronic devices, for example keys or acell phone.
Note:If the system does not function, usethe key blade to lock and unlock yourvehicle. See Remote Control (page 60).
Unlocking Using Intelligent Access
With your intelligent access key within 3 ft(1 m) of your vehicle, touch the unlock sensoron the back of the door handle for a briefperiod and then pull on the door handle tounlock, being careful to not touch the locksensor at the same time or pulling the doorhandle too quickly. The intelligent accesssystem requires a brief delay to authenticateyour intelligent access key fob.
Locking Using Intelligent Access
With your intelligent access key within 3 ft(1 m) of your vehicle, touch the outer doorhandle lock sensor for approximately onesecond to lock, being careful to not touchthe unlock sensor on the back of the doorhandle at the same time. After locking, youcan immediately pull on the door handle toconfirm locking occurred withoutinadvertently unlocking.
At the Liftgate
Press the exterior liftgate release button onthe top of the liftgate pull-cup handle. SeePower Liftgate (page 74).
Smart Unlocks for Intelligent AccessKeys
This helps to prevent you from locking yourkey inside the passenger compartment orrear cargo area.
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Saving a PreSet Position
1. Switch the ignition on.
2. Adjust the memory features to yourdesired position.
3.Press and hold the desired preset buttonuntil you hear a single tone.
You can save up to three preset memorypositions. You can save a memory preset atany time.
Recalling a PreSet Position
Press and release the preset buttonassociated with your desired driving position.The memory features move to the positionstored for that preset.
You can recall a programmed memoryposition:
•Only in park (P) or neutral (N) if theignition is on.
•In any gearshift position if the ignition isnot on.
You can also recall a programmed memoryposition by:
•Pressing your remote control transmitterunlock button (if the remote control isprogrammed to a memory position).
•Unlocking your vehicle with an intelligentaccess key (if it is programmed to amemory position).
Note:Using a linked keyfob to recall yourmemory position when the ignition is offmoves the seat to the Easy Entry position.
Note:Adjusting any active memory featureor pressing a memory switch during amemory recall cancels the operation.
Linking a PreSet Position to yourRemote Control or Intelligent AccessKey Fob
Your vehicle can save the preset memorypositions for up to two remote controls.
1. With the ignition on, move the memoryfeatures to the desired positions.
2.Press and hold the desired preset buttonfor about five seconds. A tone soundsafter about two seconds. Continueholding until you hear a second tone.
3. Within three seconds, press the lockbutton on the remote control you arelinking.
To unlink a remote control, follow the sameprocedure – except in step 3, press theunlock button on the remote control.
Note:If more than one linked remote controlor intelligent access key is in range, thememory function moves to the settings ofthe first key to initiate a memory recall.
Easy Entry and Exit Feature
This feature adjusts the position of the seatand steering column to allow easier exit andentry to the vehicle.
The driver seat automatically moves 2 in(5 cm) rearward when the transmission is inpark (P) and you switch the ignition off.
The driver seat and steering wheel return totheir previous positions when you switch theignition on.
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Seats
Note:When you switch the ignition off, thepower fold feature works until the batterysaver turns it off after 10 minutes. You canreactivate the power seats by pressing theunlock button on the remote entry key fobor by using the unlock procedure on thekeyless entry keypad. See Doors and Locks(page 68). Keep the key in the accessory orrun position to prevent the feature fromtiming out.
Rear Seat Armrest (Livery)
WARNING: Use only soft cups in thecup holders. Hard objects can injure youin a crash.
To access the cupholders, rotate the armrestinto the use position. To open the storagecompartment, pull the cupholder latchforward.
Third Row Seats (Accessing the Seat)
WARNING: Check under the seatcushion to make sure no cargo or objectsare under the seat cushion beforereturning the seat cushion to its originalposition, and that the seat cushion locksinto place. Failure to do so may preventthe seat from operating properly in theevent of a crash, which could increase therisk of serious injury.
WARNING: Do not adjust a seat orrelease a seat floor latch when the vehicleis moving. Failure to follow this instructioncould result in personal injury or death ina sudden stop or crash.
WARNING: Do not drive your vehiclewith a seat that is unlatched or in thefolded position. Failure to follow thisinstruction could result in personal injuryor death in the event of a sudden stop orcrash.
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2. To return the seatback to the uprightposition, pull the red strap. Then, whileholding the red strap, pull the long strapon the seatback to raise the seatback.
3.Pull the head restraints up to their normalpositions.
PowerFold™Third Row Seats (If Equipped)
The third row seat features a powerone-touch operation that allows you to adjustthe left, right, or both seats into a NORMAL,STOW, FOLD, or TAILGATE position with justone touch of a button.
Note:The power fold seats work only whenthe transmission is in park (P) and thetailgate is open. If the ignition is off and thefeature is still running, the battery saver turnsit off after 10 minutes. You can reactivate thepower seats by pressing the unlock buttonon the remote entry key fob or by using theunlock procedure on the keyless entrykeypad. See Keyless Entry (page 71). Keepthe key in the accessory or run position toprevent the feature from timing out.
The third row power seat buttons are behindthe third row seats on the left-hand quartertrim panel.
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PRINCIPLE OF OPERATION
WARNING: To help avoid personalinjury, always use caution when in reverse(R) and when using the sensing system.
WARNING: The system may notdetect objects with surfaces that absorbreflection. Always drive with due care andattention. Failure to take care may resultin a crash.
WARNING: Traffic control systems,inclement weather, air brakes, externalmotors and fans may affect the correctoperation of the sensing system.This maycause reduced performance or false alerts.
WARNING: The system may notdetect small or moving objects, particularlythose close to the ground.
Note:If your vehicle is equipped withMyKey™, the sensing system cannot beturned off when a MyKey™ is present. SeePrinciple of Operation (page 64).
Note:Keep the sensors, located on thebumper or fascia, free from snow, ice andlarge accumulations of dirt. If the sensorsare covered, the system’s accuracy can beaffected. Do not clean the sensors with sharpobjects.
Note:If your vehicle sustains damage to thebumper or fascia, leaving it misaligned orbent, the sensing zone may be alteredcausing inaccurate measurement ofobstacles or false alerts.
Note:Certain add-on devices installedaround the bumper or fascia may createfalse alerts. For example, large trailerhitches, bike or surfboard racks, license platebrackets, bumper covers or any other devicethat may block the normal detection zoneof the system. Remove the add-on device toprevent false alerts.
Note:When a trailer is connected to yourvehicle, the rear parking aid may detect thetrailer and therefore provide an alert. Disablethe rear parking aid when a trailer isconnected to prevent the alert.
The sensing system warns the driver ofobstacles within a certain range of yourvehicle. The system turns on automaticallywhenever you switch the ignition on.
The system can be switched off through theinformation display menu or from the pop-upmessage that appears once you shift thetransmission into reverse (R). See GeneralInformation (page 105).
If a fault is present in the system, a warningmessage appears in the information display.See Information Messages (page 112).
REAR PARKING AID
The rear sensors are only active when thetransmission is in reverse (R). As your vehiclemoves closer to the obstacle, the rate of theaudible warning increases. When theobstacle is less than 12 in (30 cm) away, thewarning sounds continuously. If the systemdetects a stationary or receding objectfarther than 12 in (30 cm) from the corners ofthe bumper, the tone sounds for only threeseconds. Once the system detects an objectapproaching, the warning sounds again.
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Parking Aids
Personal Profiles
Possible cause and solutionIssue
Personal Profiles have not been set up.
I cannot create a profile.
An invalid profile name was entered.
A memory button was not selected when prompted.
The vehicle’s ignition was not On and in Park or was shifted out ofRun or Park while creating a profile.
Personal Profiles is turned off.
The lock button was not selected on a keyfob when prompted.
I cannot link a keyfob.
The keyfob selected was already associated to another profile andan overwrite was declined.
A profile recall was performed while linking a keyfob.
The vehicle’s ignition was not On and in Park, or was shifted out ofRun or Park while linking a keyfob.
The old linking method is used.
The unsaved setting is not supported by Personal Profiles.My personalized settings do not save.A different Personal Profile is active than expected.
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SYNC™ 3
Personal Profiles
Possible cause and solutionIssue
Another user has changed settings for the wrong Personal Profile.
A Personal Profile has not been created.
My profile will not recall.
Personal Profiles is turned off.
The requested profile is already active.
The memory button being used is not linked to a profile.
The keyfob being used is not linked to a profile.
The wrong keyfob is being used.
A button other than unlock or remote start is being pressed on a linkedkeyfob.
The Personal Profile was deleted.
Personal Profiles is turned off.My preset positions recall but my profile does not.
The vehicle is in motion.
My profile recalls but my preset positions do not.The preset positions are the same as the Guest or previously activeprofile.
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SYNC™ 3
Personal Profiles
Possible cause and solutionIssue
Unlink and relink your keyfob in the Personal Profiles menu. You mayneed to see your authorized dealer.I lost a keyfob.
Keyfobs had been erased and reprogramed. This could happen if youlet dealership add a new keyfob to replace lost one.I lost all profiles.
Master Reset had been performed without your acknowledgement.
General
Possible solutionPossible causeIssue
SYNC 3 only supports four languages in a single module for textdisplay, voice control and voice prompts. The country where youbought your vehicle dictates the four languages based on the mostpopular languages spoken. If the selected language is not available,SYNC 3 remains in the current active language.SYNC 3 does not support the currentlyselected language for the instrumentcluster and information and entertainmentdisplay.
The language selected forthe instrument cluster andinformation and entertain-ment display does notmatch the SYNC 3language (phone, USB,Bluetooth audio, voicecontrol and voice prompts).
SYNC 3 offers several new voice control features for a wide range oflanguages. Dialing a contact name directly from the phonebookwithout pre-recording (for example, “call John Smith”) or selecting atrack, artist, album, genre or playlist directly from your media player(for example, "play artist Madonna").
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