
GETTING THE SERVICES YOU
NEED
Warranty repairs to your vehicle must beperformed by an authorized dealer. Whileany authorized dealer handling your vehicleline provides warranty service, werecommend you return to your sellingauthorized dealer who wants to ensure yourcontinued satisfaction.
Please note that certain warranty repairsrequire special training and equipment, sonot all authorized dealers are authorized toperform all warranty repairs. This means that,depending on the warranty repair needed,you may have to take your vehicle to anotherauthorized dealer.
A reasonable time must be allowed toperform a repair after taking your vehicle tothe authorized dealer. Repairs are madeusing Lincoln or Motorcraft parts, orremanufactured or other parts that areauthorized by Lincoln.
Away From Home
If you are away from home when your vehicleneeds service, contact the Lincoln ClientRelationship Center or use the onlineresources listed below to find the nearestauthorized dealer.
In the United States:
Mailing address
Lincoln Motor CompanyClient Relationship CenterP.O. Box 6248Dearborn, MI 48126
Telephone
1-800-521-4140TDD for the hearing impaired:1-800-232-5952
Web Address
www.LincolnOwner.com
These are some of the items that can befound online:
•United States dealer locator by DealerName, City, State or ZIP Code.
•Owner Manuals.
•Maintenance Schedules.
•Recalls.
•Lincoln Extended Service Plans.
•Lincoln Original Accessories.
•Service specials and promotions.
In Canada:
Mailing address
Lincoln Client Relationship CentreLincoln Motor Company of Canada, LimitedP.O. Box 2000Oakville, Ontario L6K 1C8
Telephone
1-800-387-9333
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Customer Assistance

Action and descriptionMessage
If the instrument clusterdisplays one of the followingmessages, repeat theprocess.
Not Reset
Reset Cancelled
ENGINE COOLANT CHECK
WARNING: Do not remove thecoolant reservoir cap when the engine ison or the cooling system is hot. Wait 10minutes for the cooling system to cooldown. Cover the coolant reservoir cap witha thick cloth to prevent the possibility ofscalding and slowly remove the cap.Failure to follow this instruction could resultin personal injury.
WARNING: Do not put coolant in thewindshield washer reservoir. If sprayed onthe windshield, coolant could make itdifficult to see through the windshield.
WARNING: To reduce the risk ofpersonal injury, make sure the engine iscool before unscrewing the coolantpressure relief cap. The cooling system isunder pressure. Steam and hot liquid cancome out forcefully when you loosen thecap slightly.
WARNING: Do not add coolantfurther than the MAX mark.
When the engine is cold, check theconcentration and level of the coolant at theintervals listed in the scheduled maintenanceinformation. See Scheduled Maintenance(page 479).
Note:Make sure that the coolant level isbetween the MIN and MAX marks on thecoolant reservoir.
Note: Coolant expands when it is hot. Thelevel may extend beyond the MAX mark.
Maintain coolant concentration within 48%to 50%, which equates to a freeze pointbetween -29°F (-34°C) and -35°F (-37°C).Coolant concentration should be checkedusing a refractometer. We do not recommendthe use of hydrometers or coolant test stripsfor measuring coolant concentration.
Adding Coolant
WARNING: Do not add enginecoolant when the engine is hot. Failure tofollow this instruction could result inpersonal injury.
WARNING: Do not remove thecoolant reservoir cap when the engine ison or the cooling system is hot. Wait 10minutes for the cooling system to cooldown. Cover the coolant reservoir cap witha thick cloth to prevent the possibility ofscalding and slowly remove the cap.Failure to follow this instruction could resultin personal injury.
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Maintenance

1. Must drain the cooling system.
2. Chemically clean the coolant system.
3. Refill with engine coolant as soon aspossible.
Water alone, without engine coolant, cancause engine damage from corrosion,overheating or freezing.
Do not use the following as a coolantsubstitute:
•Alcohol.
•Methanol.
•Brine.
•Any coolant mixed with alcohol ormethanol antifreeze.
Alcohol and other liquids can cause enginedamage from overheating or freezing.
Do not add extra inhibitors or additives tothe coolant. These can be harmful andcompromise the corrosion protection of thecoolant.
Recycled Coolant
We do not recommend the use of recycledcoolant as an approved recycling process isnot yet available.
Note:Dispose of used coolant in theappropriate manner.
Follow your community's regulations andstandards for recycling and disposing ofautomotive fluids.
Severe Climates
If you drive in extremely cold climates:
•It may be necessary to increase thecoolant concentration above 50%.
•A coolant concentration of 60% providesimproved freeze point protection. Coolant concentrations above 60%decrease the overheat protectioncharacteristics of the coolant and maycause engine damage.
If you drive in extremely hot climates:
•You can decrease the coolantconcentration to 40%.
•Coolant concentrations below 40%decrease the freeze and corrosionprotection characteristics of the coolantand may cause engine damage.
Vehicles driven year-round in non-extremeclimates should use prediluted coolant foroptimum cooling system and engineprotection.
Coolant Change
At specific mileage intervals, as listed in thescheduled maintenance information, thecoolant should be changed. Add predilutedcoolant approved to the correct specification.See Capacities and Specifications (page343).
Fail-Safe Cooling
Fail-safe cooling allows you to temporarilydrive your vehicle before any incrementalcomponent damage occurs. The fail-safedistance depends on ambient temperature,vehicle load and terrain.
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Maintenance

Front Direction Indicator Lamp
If a front direction indicator lamp fails, seean authorized dealer.
LED Lamps
LED lamps are not serviceable items. Seean authorized dealer if they fail.
The following lamps are LED:
•Side direction indicators.
•Approach lamp.
•Brake and rear lamps.
•Rear direction indicators.
•Rear side marker lamps.
•Reversing lamps.
•Central high mounted brake lamp.
•Front side marker lamps.
•Front parking lamps.
License Plate Lamp
1. Switch all of the lamps and the ignitionoff.
2.Remove the screws that secure the lensto the lamp housing.
3. Remove the lamp lens.
4.Remove the bulb by pulling it straight out.
CHANGING THE ENGINE AIR
FILTER
WARNING: To reduce the risk ofvehicle damage and personal burn injuries,do not start your engine with the aircleaner removed and do not remove itwhile the engine is running.
When changing the engine air filter, do notallow debris or foreign material to enter theair induction system. Engine components aresusceptible to damage not covered by thevehicle Warranty.
Change the air filter element at the correctinterval. See Scheduled Maintenance (page479).
Incorrect component use can cause damagenot covered by the vehicle Warranty. SeeMotorcraft Parts (page 345).
To replace the air filter element do thefollowing:
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MaintenanceE2206171
2
3

MOTORCRAFT PARTS - 3.5L
3.5LComponent
FA-1884Air filter element.
FL-500-SOil filter.
BXT-65-750Battery.
SP-534Spark plugs.
FP-68Cabin air filter.
WW-2429 (driver side)Windshield wiper blade.WW-2235 (passenger side)WW-1202 (rear window)
We recommend Motorcraft replacement parts available at an authorized dealer or at fordparts.com for scheduled maintenance. These partsmeet or exceed specifications and are engineered for your vehicle. Use of other parts may impact vehicle performance, emissions anddurability. Your warranty may be void for any damage related to use of other parts.
If a Motorcraft oil filter is not available, use an oil filter that meets industry performance specification SAE/USCAR-36.
For spark plug replacement, contact an authorized dealer. Replace the spark plugs at the appropriate intervals. See Scheduled Maintenance(page 479).
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Capacities and Specifications

MOTORCRAFT PARTS - 3.7L
3.7LComponent
FA-1884Air filter element.
FL-500-SOil filter.
BXT-65-750Battery.
SP-520Spark plugs.
FP-68Cabin air filter.
WW-2429 (driver side)Windshield wiper blade.WW-2235 (passenger side)WW-1202 (rear window)
We recommend Motorcraft replacement parts available at an authorized dealer or at fordparts.com for scheduled maintenance. These partsmeet or exceed specifications and are engineered for your vehicle. Use of other parts may impact vehicle performance, emissions anddurability. Your warranty may be void for any damage related to use of other parts.
If a Motorcraft oil filter is not available, use an oil filter that meets industry performance specification SAE/USCAR-36.
For spark plug replacement, contact an authorized dealer. Replace the spark plugs at the appropriate intervals. See Scheduled Maintenance(page 479).
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Capacities and Specifications

Transferable Coverage
If you sell your vehicle before your LincolnProtect extended service plan coverageexpires, you can transfer any remainingcoverage to the new owner. Which shouldgive you and your potential buyer a littlemore peace of mind.
Less Cost to Properly Maintain Your Vehicle
Lincoln Protect extended service plan alsooffers a Premium Maintenance Plan thatcovers all scheduled maintenance, andselected wear items. The coverage isprepaid, so you never have to worry aboutthe cost of your vehicle’s maintenance.
Covered maintenance includes:
•Windshield wiper blades.
•Spark plugs.
•The clutch disc (if equipped).
•Brake pads and linings.
•Shock absorbers and struts.
•Engine cooling hoses, clamps ando-rings.
•Engine belts.
•Diesel exhaust fluid replenishment (ifequipped).
Interest Free Finance Options
Just a 10% down payment will provide youwith an affordable, no interest, no feepayment program allowing you all thesecurity and benefits Lincoln Protectextended service plan has to offer whilepaying over time. You are pre-approved withno credit check or hassles. To learn more,call our Lincoln Protect extended serviceplan specialists at 800-367-3377.
Complete the information below and mail to:
Lincoln Protect Extended Service PlanP.O. Box 321067Detroit, MI 48232
Lincoln Protect (CANADA ONLY)
You can get more protection for your vehicleby purchasing a Lincoln Protect extendedservice plan. Lincoln Protect extendedservice plan is the only service contractbacked by Lincoln Motor Company ofCanada, Limited. Depending on the plan youpurchase, Lincoln Protect extended serviceplan provides benefits such as:
•Rental reimbursement.
•Coverage for certain maintenance andwear items.
•Protection against repair costs after yourNew Vehicle Limited Warranty Coverageexpires.
•Roadside Assistance benefits.
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Lincoln Protect

GENERAL MAINTENANCE
INFORMATION
Why Maintain Your Vehicle?
Carefully following the maintenanceschedule helps protect against major repairexpenses resulting from neglect orinadequate maintenance and may help toincrease the value of your vehicle when yousell or trade it. Keep all receipts forcompleted maintenance with your vehicle.
We have established regular maintenanceintervals for your vehicle based uponrigorous testing. It is important that you haveyour vehicle serviced at the proper times.These intervals serve two purposes; one isto maintain the reliability of your vehicle andthe second is to keep your cost of owningyour vehicle down.
It is your responsibility to have all scheduledmaintenance performed and to make surethat the materials used meet thespecifications identified in this owner'smanual. See Capacities and Specifications(page 343).
Failure to perform scheduled maintenanceinvalidates warranty coverage on partsaffected by the lack of maintenance.
Why Maintain Your Vehicle at YourDealership?
Factory-Trained Technicians
Service technicians participate in extensivefactory-sponsored certification training tohelp them become experts on the operationof your vehicle. Ask your dealership aboutthe training and certification their technicianshave received.
Genuine Ford and Motorcraft® ReplacementParts
Dealerships stock Ford, Motorcraft andFord-authorized branded re-manufacturedreplacement parts. These parts meet orexceed our specifications. Parts installed atyour dealership carry a nationwide 24-monthor unlimited mile (kilometer) parts and laborlimited warranty.
If you do not use Ford authorized parts theymay not meet our specifications anddepending on the part, it could affectemissions compliance.
Convenience
Many dealerships have extended eveningand Saturday hours to make your servicevisit more convenient and they offer one stopshopping. They can perform any servicesthat are required on your vehicle, fromgeneral maintenance to collision repairs.
Note:Not all dealers have extended hoursor body shops. Please contact your dealerfor details.
Protecting Your Investment
Maintenance is an investment that paysdividends in the form of improved reliability,durability and resale value. To maintain theproper performance of your vehicle and itsemission control systems, make sure youhave scheduled maintenance performed atthe designated intervals.
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Scheduled Maintenance