ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have a vehicleconcern, Lincoln Motor Company offers acomplimentary roadside assistance program.This program is separate from the NewVehicle Limited Warranty.
The service is available:
•Throughout the life of the vehicle fororiginal owners.
•For six years or 70,000 mi (110,000 km)(whichever comes first) for subsequentowners.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the client's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law shall deliver up to2 gal (8 L) of gasoline or 5 gal (20 L) ofdiesel fuel to a disabled vehicle.Roadside Assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft (30 m)of a paved or county maintained road,no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law shall tow Lincolneligible vehicles to the client's selling orpreferred dealer within 100 mi (160 km)of the disablement location or to thenearest Lincoln dealer. If a client requestsa tow to a selling or preferred dealer thatis more than 100 mi (160 km) from thedisablement location, the client isresponsible for any mileage costs inexcess of 100 mi (160 km).
•Roadside Assistance includes up to $200for a towed trailer if the disabled eligiblevehicle requires service at the nearestauthorized dealer. If the towing vehicleis operational but the trailer is not, thenthe trailer does not qualify for anyroadside services.
Vehicles Sold in the United States:Using Roadside Assistance
United States clients who require roadsideassistance, call 1-800-521-4140.
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Roadside Emergencies
Cooling system
•Protect against freezing temperatures.
•When removing your vehicle fromstorage, check coolant fluid level.Confirm that there are no cooling systemleaks and that fluid is at therecommended level.
Battery
•Check and recharge as necessary. Keepconnections clean.
•If storing your vehicle for more than 30days without recharging the battery, werecommend that you disconnect thebattery cables to maintain battery chargefor quick starting.
Note:It is necessary to reset memoryfeatures if battery cables are disconnected.
Brakes
•Make sure the brakes and parking brakerelease fully.
Tires
•Maintain recommended air pressure.
Miscellaneous
•Make sure all linkages, cables, levers andpins under your vehicle are covered withgrease to prevent rust.
•Move vehicles at least 25 ft (7.5 m) every15 days to lubricate working parts andprevent corrosion.
Removing Vehicle From Storage
When your vehicle is ready to come out ofstorage, do the following:
•Wash your vehicle to remove any dirt orgrease film build-up on window surfaces.
•Check windshield wipers for anydeterioration.
•Check under the hood for any foreignmaterial that may have collected duringstorage such as mice or squirrel nests.
•Check the exhaust for any foreignmaterial that may have collected duringstorage.
•Check tire pressures and set tire inflationper the Tire Label.
•Check brake pedal operation. Drive yourvehicle 15 ft (4.5 m) back and forth toremove rust build-up.
•Check fluid levels (including coolant, oiland gas) to make sure there are no leaks,and fluids are at recommended levels.
•If you remove the battery, clean thebattery cable ends and check fordamage.
Contact an authorized dealer if you have anyconcerns or issues.
BODY STYLING KITS
The distance between the underside of yourvehicle and the ground is less than that ofother models. Drive with extreme care toavoid damage to your vehicle.
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Vehicle Care
GENERAL INFORMATION
Use only approved wheel and tire sizes,using other sizes could damage your vehicle.If you change the diameter of the tires fromthat fitted at the factory, the speedometermay not display the correct speed. Take yourvehicle to an authorized Ford dealer to havethe system reprogrammed. If you intend tochange the size of the wheels from that fittedby the manufacturer, you can check thesuitability with an authorized dealer.
Additional information related to thefunctionality and maintenance of your tirescan be found later in this chapter. See TireCare (page 315).
The Ford recommended tire inflationpressures can be found on the Tire Label,which is located on the B-pillar or the edgeof the driver's door. This information can alsobe found on the Safety ComplianceCertification Label, affixed to either the doorhinge pillar, door-latch post, or the door edgethat meets the door latch post; next to thedriver’s seating position.
Ford strongly recommends maintaining thesetire pressures at all times. Failure to followthe tire pressure recommendations cancause uneven treadwear patterns, reducedfuel economy, and adversely affect the wayyour vehicle handles.
Note:Check and set the tire pressure at theambient temperature in which you areintending to drive your vehicle and when thetires are cold.
Note:Check your tire pressures at least onceper month.
Set the pressure for your spare tire to thehighest value given for your vehicle and tiresize combination, if equipped.
Notice to utility vehicle and truckowners
WARNING: Utility vehicles have asignificantly higher rollover rate than othertypes of vehicles.
WARNING: Vehicles with a highercenter of gravity (utility and four-wheeldrive vehicles) handle differently thanvehicles with a lower center of gravity(passenger cars). Avoid sharp turns,excessive speed and abrupt steering inthese vehicles. Failure to drive cautiouslyincreases the risk of losing control of yourvehicle, vehicle rollover, personal injuryand death.
WARNING: In a rollover crash, anunbelted person is significantly more likelyto die than a person wearing a seatbelt.
WARNING: Do not becomeoverconfident in the ability of four-wheeldrive vehicles. Although a four-wheel drivevehicle may accelerate better than atwo-wheel drive vehicle in low tractionsituations, it won't stop any faster thantwo-wheel drive vehicles. Always drive ata safe speed.
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Wheels and Tires
Tire Quality Grades apply to newpneumatic passenger car tires. TheQuality grades can be found whereapplicable on the tire sidewall betweentread shoulder and maximum sectionwidth. For example: Treadwear 200Traction AA Temperature A.
These Tire Quality Grades aredetermined by standards that the UnitedStates Department of Transportation hasset.
Tire Quality Grades apply to newpneumatic passenger car tires. They donot apply to deep tread, winter-typesnow tires, space-saver or temporaryuse spare tires, light truck or LT typetires, tires with nominal rim diameters of10 to 12 inches or limited production tires
as defined in Title 49 Code of FederalRegulations Part 575.104 (c)(2).
U.S. Department of Transportation Tirequality grades: The U.S. Department ofTransportation requires Ford MotorCompany to give you the followinginformation about tire grades exactly asthe government has written it.
Treadwear
The treadwear grade is a comparativerating based on the wear rate of the tirewhen tested under controlled conditionson a specified government test course.For example, a tire graded 150 wouldwear 1½ times as well on thegovernment course as a tire graded 100.The relative performance of tiresdepends upon the actual conditions oftheir use, however, and may departsignificantly from the norm due tovariations in driving habits, servicepractices, and differences in roadcharacteristics and climate.
Traction AA A B C
WARNING: The traction gradeassigned to this tire is based onstraight-ahead braking traction tests,and does not include acceleration,cornering, hydroplaning or peaktraction characteristics.
The traction grades, from highest tolowest are AA, A, B, and C. The gradesrepresent the tire’s ability to stop on wetpavement as measured under controlledconditions on specified government testsurfaces of asphalt and concrete. A tiremarked C may have poor tractionperformance.
Temperature A B C
WARNING: The temperaturegrade for this tire is established for atire that is properly inflated and notoverloaded. Excessive speed,underinflation, or excessive loading,either separately or in combination,can cause heat buildup and possibletire failure.
The temperature grades are A (thehighest), B and C, representing the tire’sresistance to the generation of heat andits ability to dissipate heat when testedunder controlled conditions on aspecified indoor laboratory test wheel.Sustained high temperature can cause
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the material of the tire to degenerateand reduce tire life, and excessivetemperature can lead to sudden tirefailure. The grade C corresponds to alevel of performance which allpassenger car tires must meet under theFederal Motor Vehicle Safety StandardNo. 139. Grades B and A representhigher levels of performance on thelaboratory test wheel than the minimumrequired by law.
Glossary of Tire Terminology
*Tire label: A label showing the originalequipment tire sizes, recommendedinflation pressure and the maximumweight the vehicle can carry.
*Tire Identification Number (TIN): A
number on the sidewall of each tireproviding information about the tirebrand and manufacturing plant, tire sizeand date of manufacture. Also referredto as DOT code.
*Inflation pressure: A measure of theamount of air in a tire.
*Standard load: A class of P-metric orMetric tires designed to carry amaximum load at set pressure. Forexample: For P-metric tires 35 psi(2.4 bar) and for Metric tires 36 psi(2.5 bar). Increasing the inflationpressure beyond this pressure will notincrease the tire’s load carryingcapability.
*Extra load: A class of P-metric or Metrictires designed to carry a heaviermaximum load at 42 psi (2.9 bar).Increasing the inflation pressure beyondthis pressure will not increase the tire’sload carrying capability.
*kPa: Kilopascal, a metric unit of airpressure.
*PSI: Pounds per square inch, a standard
unit of air pressure.
*Cold tire pressure: The tire pressurewhen the vehicle has been stationaryand out of direct sunlight for an hour ormore and prior to the vehicle beingdriven for 1 mi (1.6 km).
*Recommended inflation pressure: Thecold inflation pressure found on theSafety Compliance Certification Label(affixed to either the door hinge pillar,door-latch post, or the door edge thatmeets the door-latch post, next to thedriver's seating position), or Tire Labellocated on the B-Pillar or the edge of thedriver door.
* B-pillar: The structural member at theside of the vehicle behind the front door.
*Bead area of the tire: Area of the tirenext to the rim.
* Sidewall of the tire: Area between thebead area and the tread.
*Tread area of the tire: Area of theperimeter of the tire that contacts the
road when mounted on the vehicle.
*Rim: The metal support (wheel) for atire or a tire and tube assembly uponwhich the tire beads are seated.
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F. 95: Indicates the tire's load index. Itis an index that relates to how muchweight a tire can carry. You may find thisinformation in your owner’s manual. Ifnot, contact a local tire dealer.
Note:You may not find this informationon all tires because it is not required byfederal law.
G. H: Indicates the tire's speed rating.The speed rating denotes the speed atwhich a tire is designed to be driven forextended periods of time under astandard condition of load and inflationpressure. The tires on your vehicle mayoperate at different conditions for loadand inflation pressure. These speedratings may need to be adjusted for thedifference in conditions. The ratings
range from 81 mph (130 km/h) to186 mph (299 km/h). These ratings arelisted in the following chart.
Note:You may not find this informationon all tires because it is not required byfederal law.
Speed ratingLetter rating
81 mph (130 km/h)M
87 mph (140 km/h)N
99 mph (159 km/h)Q
106 mph (171 km/h)R
112 mph (180 km/h)S
118 mph (190 km/h)T
124 mph (200 km/h)U
130 mph (210 km/h)H
149 mph (240 km/h)V
Speed ratingLetter rating
168 mph (270 km/h)W
186 mph (299 km/h)Y
Note:For tires with a maximum speed
capability over 149 mph (240 km/h), tire
manufacturers sometimes use the letters
ZR. For those with a maximum speed
capability over 186 mph (299 km/h), tire
manufacturers always use the letters
ZR.
H. U.S. DOT Tire Identification Number(TIN): This begins with the letters DOTand indicates that the tire meets allfederal standards. The next twonumbers or letters are the plant codedesignating where it was manufactured,
the next two are the tire size code andthe last four numbers represent theweek and year the tire was built. Forexample, the numbers 317 mean the 31stweek of 1997. After 2000, the numbers
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go to four digits. For example, 2501means the 25th week of 2001. Thenumbers in between are identificationcodes used for traceability. Thisinformation is used to contact customersif a tire defect requires a recall.
I. M+S or M/S: Mud and Snow, or
AT: All Terrain, or
AS: All Season.
J. Tire Ply Composition and MaterialUsed: Indicates the number of plies orthe number of layers of rubber-coatedfabric in the tire tread and sidewall. Tiremanufacturers also must indicate the plymaterials in the tire and the sidewall,which include steel, nylon, polyester,and others.
K. Maximum Load: Indicates themaximum load in kilograms and poundsthat can be carried by the tire. See theSafety Compliance Certification Label(affixed to either the door hinge pillar,door-latch post, or the door edge thatmeets the door-latch post, next to thedriver's seating position), for the correcttire pressure for your vehicle.
L. Treadwear, Traction andTemperature Grades:
*Treadwear The treadwear grade is acomparative rating based on the wearrate of the tire when tested undercontrolled conditions on a specifiedgovernment test course. For example,a tire graded 150 would wear one andone-half times as well on the
government course as a tire graded 100.
*Traction: The traction grades, fromhighest to lowest are AA, A, B, and C.The grades represent the tire's ability tostop on wet pavement as measuredunder controlled conditions on specifiedgovernment test surfaces of asphalt andconcrete. A tire marked C may havepoor traction performance.
*Temperature: The temperature gradesare A (the highest), B and C,representing the tire's resistance to thegeneration of heat and its ability todissipate heat when tested undercontrolled conditions on a specifiedindoor laboratory test wheel.
M. Maximum Inflation Pressure:Indicates the tire manufacturers'maximum permissible pressure or the
pressure at which the maximum loadcan be carried by the tire. This pressureis normally higher than the vehiclemanufacturer's recommended coldinflation pressure which can be foundon the Safety Compliance CertificationLabel (affixed to either the door hingepillar, door-latch post, or the door edgethat meets the door-latch post, next to
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the driver's seating position), or TireLabel which is located on the B-Pillar orthe edge of the driver’s door. The coldinflation pressure should never be setlower than the recommended pressureon the vehicle label.
The tire suppliers may have additionalmarkings, notes or warnings such asstandard load or radial tubeless.
Additional Information Contained onthe Tire Sidewall for LT Type Tires
Note:Tire Quality Grades do not applyto this type of tire.
LT type tires have some additional
information beyond those of P type tires;these differences are described below.
A. LT: Indicates a tire, designated by theTire and Rim Association, that isintended for service on light trucks.
B. Load Range and Load InflationLimits: Indicates the tire's load-carryingcapabilities and its inflation limits.
C. Maximum Load Dual lb (kg) at psi(kPa) cold: Indicates the maximum loadand tire pressure when the tire is usedas a dual, defined as four tires on therear axle (a total of six or more tires onthe vehicle).
D. Maximum Load Single lb (kg) at psi(kPa) cold: Indicates the maximum loadand tire pressure when the tire is usedas a single, defined as two tires (total)on the rear axle.
Information on T Type Tires
T145/80D16 is an example of a tire size.
Note:The temporary tire size for yourvehicle may be different from thisexample. Tire Quality Grades do notapply to this type of tire.
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