2019 LINCOLN CONTINENTAL key

To call a number in your contacts, select:
Action and Description
Menu Item
You can then select the
name of the contact you
want to call. Any numbers
stored for that contact
display along with any
stored contact photos. You
can then select the number
that you want to call. The
system begins the call.
Contacts
To call a number from your recent calls,
select: Action and Description
Menu Item
You can then select an entry
that you want to call. The
system begins the call.
Recent Call
List
To call a number that is not stored in your
phone, select: Action and Description
Menu Item Action and Description
Menu Item
Select the digits of the
number you wish to call.
Phone
Keypad
The system begins the call.
Call
Pressing the backspace button deletes the
last digit you typed.
Receiving Calls
During an incoming call, an audible tone
sounds. Caller information appears in the
display if it is available.
To accept the call, select: Menu Item
Accept
Note: You can also accept the call by
pressing the phone button on the steering
wheel. To reject the call, select: Menu Item
Reject
Note: You can also reject the call by
pressing the phone button on the steering
wheel.
Ignore the call by doing nothing. SYNC 3
logs it as a missed call.
During a Phone Call
During a phone call, the contacts name and
number display on the screen along with the
call duration.
The phone status items are also visible:
• Signal Strength.
• Battery.
• 911 Assist (United States and Canada
Only). See Settings (page 485).
You can select any of the following during
an active phone call:
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Continental (CPL) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing SYNC™ 3

Item
Immediately end a
phone call. You can
also press and hold
the button on the
steering wheel.
End Call
Press this to access
the phone keypad.
Keypad Item
Mute You can switch the
microphone off so
the caller does not
hear you.
Transfer the call to
the cell phone or
back to SYNC 3.
Privacy Text Messaging
Note:
Downloading and sending text
messages using Bluetooth are cell
phone-dependent features.
Note: Certain features in text messaging are
speed-dependent and not available when
your vehicle is traveling at speeds over
3 mph (5 km/h).
Receiving a Text Message
When a new message arrives, an audible tone sounds and the screen displa\
ys a pop-up with the caller name and ID, if supported by
your cell phone. You can select: Action and Description
Menu Item
Have SYNC 3 read the message to you.
Hear It
View the text on the touchscreen.
View
To call the sender.
Call
You can select from 15 preset messages. Press the message that you would \
like to use and confirm
to send the message. SYNC 3 confirms when the message is sent successfully.
Reply
To exit the screen.
Close
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Continental (CPL) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing SYNC™ 3

Note:
The Vehicle Wi-Fi Hotspot (Vehicle
Hotspot) may be operational while ignition
is On and may remain operational while the
ignition is Off.
Note: Vehicle Hotspot services are provided
by the vehicle network carrier, subject to
your vehicle network carrier agreement,
coverage and availability.
Note: It is the account owner’ s responsibility
to remove the vehicle from the vehicle
network carrier account when ownership of
the vehicle is transferred. If the owner would
like to remove the vehicle from the account
for any reason, please contact your vehicle
network carrier for more information. Note:
Data, such as the Vehicle Identification
Number (VIN), SIM Card ID, and data plan
usage, is shared between us and the vehicle
network carrier to provide the Vehicle
Hotspot service in accordance with your
vehicle network carrier agreement, coverage
and availability, and may be used to enable
a seamless transition from an old to new
embedded modem and to confirm any
updates are successfully delivered.
Note: For your convenience data usage may
be available for monitoring under Settings
but may not reflect actual or current usage.
The vehicle network carrier is responsible
for providing information about your account.
Please contact the vehicle network carrier
for more information.
Note: We may need to update operating
system software on your vehicle, including
security updates and bug fixes, to keep
connected services current, like Vehicle
Hotspot, without prior notice to you. Ambient Lighting (If Equipped)
Tap a color once to active ambient lighting.
This sets the color to the highest intensity.
You can drag the colors up and down to
increase or decrease the intensity.
To switch ambient lighting off, press the
active color once or drag the active color all
the way down to zero intensity.
Vehicle
Note: Your vehicle may not have all of these
features.
You can select the following features to
update their settings.
Door Keypad Code
Select this button to add or erase a personal
door keypad code. To add or erase a
personal code, you first need to enter the
five-digit factory set code. You can find this
code on the owner's wallet card in the glove
box or from your authorized dealer.
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Continental (CPL) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing SYNC™ 3

Voice command issues
Possible solution
Possible cause
Issue
Make sure that you are saying the name exactly as it appears on your
phone. For example, if your contact is "Joe Wilson", say "Call Joe
Wilson". If your contact name is "Mom", say "Call Mom".
You may not be saying the name exactly
as it appears on your phonebook.
SYNC 3 does not under-
stand or is calling the
wrong contact when I want
to make a call.
Make sure that your contact names do not have any special characters
like *, - or +.
The contact name may contain special
characters.
SYNC 3 applies the phonetic pronunciation rules of the selected
language to the contact names stored on your cell phone.
You may not be saying the name exactly
as it appears on your phonebook.
The SYNC 3 voice control
system is having trouble
recognizing foreign names
stored on my cell phone.
Helpful Hint: You can select your contact manually. Press PHONE.
Select the option for phonebook and then contact name. Press the
soft-key option to hear it. SYNC 3 will read the contact name to you,
giving you some idea of the pronunciation it is expecting.
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Continental (CPL) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing SYNC™ 3

Personal Profiles
Possible cause and solution
Issue
Personal Profiles have not been set up.
I cannot create a profile. An invalid profile name was entered.
A memory button was not selected when prompted.
The vehicle
’s ignition was not On and in Park or was shifted out of
Run or Park while creating a profile.
Personal Profiles is turned off.
The lock button was not selected on a keyfob when prompted.
I cannot link a keyfob. The keyfob selected was already associated to another profile and
an overwrite was declined.
A profile recall was performed while linking a keyfob.
The vehicle
’s ignition was not On and in Park, or was shifted out of
Run or Park while linking a keyfob.
The old linking method is used.
The unsaved setting is not supported by Personal Profiles.
My personalized settings do not save. A different Personal Profile is active than expected.
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Continental (CPL) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing SYNC™ 3

Personal Profiles
Possible cause and solution
Issue
Another user has changed settings for the wrong Personal Profile.
A Personal Profile has not been created.
My profile will not recall. Personal Profiles is turned off.
The requested profile is already active.
The memory button being used is not linked to a profile.
The keyfob being used is not linked to a profile.
The wrong keyfob is being used.
A button other than unlock or remote start is being pressed on a linked
keyfob.
The Personal Profile was deleted.
Personal Profiles is turned off.
My preset positions recall but my profile does not.
The vehicle is in motion.
My profile recalls but my preset positions do not. The preset positions are the same as the Guest or previously active
profile.
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Continental (CPL) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing SYNC™ 3

Personal Profiles
Possible cause and solution
Issue
Unlink and relink your keyfob in the Personal Profiles menu. You may
need to see your authorized dealer.
I lost a keyfob.
Keyfobs had been erased and reprogramed. This could happen if you
let dealership add a new keyfob to replace lost one.
I lost all profiles.
Master Reset had been performed without your acknowledgement. General
Possible solution
Possible cause
Issue
SYNC 3 only supports four languages in a single module for text
display, voice control and voice prompts. The country where you
bought your vehicle dictates the four languages based on the most
popular languages spoken. If the selected language is not available,
SYNC 3 remains in the current active language.
SYNC 3 does not support the currently
selected language for the instrument
cluster and information and entertainment
display.
The language selected for
the instrument cluster and
information and entertain-
ment display does not
match the SYNC 3
language (phone, USB,
Bluetooth audio, voice
control and voice prompts).
SYNC 3 offers several new voice control features for a wide range of
languages. Dialing a contact name directly from the phonebook
without pre-recording (for example, “call John Smith
”) or selecting a
track, artist, album, genre or playlist directly from your media player
(for example, "play artist Madonna").
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Continental (CPL) Canada/United States of America, enUSA, Edition date: 201807, Second-Printing SYNC™ 3

Radio Frequency Certification for Keys
and Remote Controls
Canada
IC : 7812A-A2C931423
IC: 7812A-A2C931426
IC: 3248A-A08TAA
IC: 3248A-A08TDA
China
United States of America
FCC ID : M3N-A2C931423
FCC ID : M3N-A2C931426
FCC ID : N5F-A08TAA
FCC ID : N5F-A08TDA
Radio Frequency Statement for Audio
Unit
Canada
IC: 3043A-UP375AHUUnited States
FCC ID: NT8-16UP375AHU
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