Page 266 of 390
2666-3. Do-it-yourself maintenance
RC350AWD_RC350_RC300AWD_RC30
0_OM_(U)_1810
1Take out the mechanical key.
2
Remove the cover.
To prevent damage to the key, wrap the tip
of the screwdriver with tape.
3Remove the depleted battery.
Insert a new battery with the “+” terminal
facing up.
Replacing the batteryWARNING
■Removed battery and other parts
These parts are small and if swallowed by
a child, they can cause choking. Keep
away from children. Failure to do so
could result in death or serious injury.
NOTICE
■For normal operation after replacing
the battery
Observe the following precautions to
prevent accidents:
●Always work with dry hands.Moisture
may cause the battery to rust.
●Do not touch or move any other com-
ponent inside the remote control.
●Do not bend either of the battery ter-
minals.
Page 275 of 390

273
RC350AWD_RC350_RC300AWD_RC30
0_OM_(U)_1810
7
7
When trouble arises
When trouble arises
.7-1. Essential informationEmergency flashers.................. 274
If your vehicle has to be stopped in an emergency .......................... 274
If the vehicle is trapped in rising water............................................ 275
7-2. Steps to take in an emergency If your vehicle needs to be towed.277
If you think something is wrong ........................................................ 280
Fuel pump shut off system ...... 281
If a warning light turns on or a warning buzzer sounds ....... 282
If a warning message is displayed 290
If you have a flat tire.................. 294
If the engine wi ll not start ........301
If you lose your keys ................. 303
If the fuel filler door cannot be opened........................................ 303
If the electronic key does not operate properly .................... 304
If the vehicle battery is discharged 306
If your vehicle overheats ........ 309
If the vehicle becomes stuck ......................................................... 313
Page 295 of 390

2937-2. Steps to take in an emergency
RC350AWD_RC350_RC300AWD_RC30
0_OM_(U)_1810
7
When trouble arises
tenance” or “Owner’s Manual Supple-
ment” for the maintenance interval
applicable to your vehicle.
■If “Oil Maintenance Required Soon” is
displayed
Indicates that the engine oil is scheduled to
be changed. (The indicator will not work
properly unless the oil maintenance data
has been reset.)
Check the engine oil, and change if neces-
sary. After changing the engine oil, the oil
change system shou ld be reset. (P.250)
■If “Oil Maintenance Required” is dis-
played
Indicates that the engine oil should be
changed. (After the engine oil is changed
and the oil maintenance data has been
reset.)
Check and change the en gine oil, and oil fil-
ter by your Lexus deal er. After changing the
engine oil, the oil change system should be
reset. ( P.250)
■If a message that indicates the need for
visiting your Lexus dealer is displayed
The system or part shown on the
multi-information display is malfunctioning.
Have the vehicle inspected by your Lexus
dealer immediately.
■If “See Owner’s Manual” is displayed
●If the following messages are shown, fol-
lowing the instructions, accordingly.
• “Engine Coolant Temp High” ( P.309)
●If any of the following messages are
shown on the multi-information display, it
may indicate a malfunction. Have the
vehicle inspected by your Lexus dealer
immediately.
• “Braking Power Low”
• “Access System with Elec. Key Malfunc- tion”
●If any of the following messages are
shown on the multi-information display, it
may indicate a malfunction. Immediately
stop the vehicle and contact your Lexus
dealer.
• “Oil Pressure Low”
• “Charging System Malfunction” NOTICE
■“High Power Consumption Partial
Limit On AC/Heater Operation” is
frequently shown
There is a possible malfunction relating
to the charging system or the battery
may be deteriorating. Have the vehicle
inspected by your Lexus dealer.
Page 304 of 390

3027-2. Steps to take in an emergency
RC350AWD_RC350_RC300AWD_RC30
0_OM_(U)_1810
The engine starting system may be
malfunctioning due to an electrical
problem such as electronic key battery
depletion or a blown fuse. However, an
interim measure is available to start the
engine. (P.302)
One of the following may be the cause
of the problem:
One or both of the battery terminals
may be disconnected. ( P.253)
The battery may be discharged.
( P.306)
There may be a malfunction in the
steering lock system.
Contact your Lexus dealer if the problem
cannot be repaired, or if repair procedures
are unknown.
When the engine does not start, the
following steps can be used as an
interim measure to start the engine if
the engine switch is functioning nor-
mally:
1 Set the parking brake.
2 Shift the shift lever to P.
3 Turn the engine switch to ACCES-
SORY mode. 4
Press and hold the engine switch
for about 15 seconds while
depressing the brake pedal firmly.
Even if the engine can be started using
the above steps, the system may be
malfunctioning. Have the vehicle
inspected by your Lexus dealer.
The starter motor does not turn
over
The starter motor does not turn
over, the interior lights and head-
lights do not turn on, or the horn
does not sound.
Emergency start function
Page 305 of 390
3037-2. Steps to take in an emergency
RC350AWD_RC350_RC300AWD_RC30
0_OM_(U)_1810
7
When trouble arises
Remove the cover inside the trunk and
pull the lever.
If you lose your keys
New genuine mechanical keys can
be made by your Lexus dealer using
another mechanical key and the
key number stamped on your key
number plate.
Keep the plate in a safe place such
as your wallet, not in the vehicle.
NOTICE
■When an electronic key is lost
If the electronic key remains lost, the risk
of vehicle theft increases significantly.
Visit your Lexus deal er immediately with
all remaining electronic keys and the
card key that were provided with your
vehicle.
If the fuel filler door cannot
b
e opened
If the fuel filler door cannot be
opened by pressing the center of
the rear edge of the fuel filler door
with the doors unlocked, the follow-
ing procedure can be used to open
the fuel filler door.
Opening the fuel filler door
Page 306 of 390

3047-2. Steps to take in an emergency
RC350AWD_RC350_RC300AWD_RC30
0_OM_(U)_1810
■When the electronic key does not work
properly
●Make sure that the smart access system
with push-button start has not been deac-
tivated in the customization setting. If it is
off, turn the function on.
●Check if battery-saving mode is set. If it is
set, cancel the function. ( P.94)
■Unlocking the door
Use the mechanical key ( P.82) in
order to perform the following opera-
tions: 1
Insert the mechanical key while
pulling on the driver’s door handle.
2
Unlocking the door.
3
Remove the key, return the handle,
and then pull the handle again.
■Locking the door
1
Move the inside lock button to the
lock position.
2
Close the door.
■Opening the trunk
Turn the mechanical key clockwise to
open. ( P.58)
If the electronic key does not
o
perate properly
If communication between the
electronic key and vehicle is inter-
rupted ( P.94) or the electronic
key cannot be used because the
battery is depleted, the smart
access system with push-button
start and wireless remote control
cannot be used. In such cases, the
doors and trunk can be opened and
the engine can be started by follow-
ing the procedure below.
NOTICE
■In case of a smart access system with
push-button start malfunction or
other key-related problems
Take your vehicle with all the electronic
keys provided with your vehicle, includ-
ing the card key, to your Lexus dealer.
Locking and unlocking the doors
and opening the trunk
Page 307 of 390

3057-2. Steps to take in an emergency
RC350AWD_RC350_RC300AWD_RC30
0_OM_(U)_1810
7
When trouble arises
■Key linked functions
1Locks both side door
2
Closes the windows and moon roof
(if equipped) (turn and hold)
*
3Unlocks the door
Turning the key rearward unlocks the
driver’s door. Turning the key again unlocks
the other door.
4Opens the windows and moon roof
(if equipped) (turn and hold)
*
*: These settings must be customized at
your Lexus dealer.
1Ensure that the shift lever is in P and
depress the brake pedal.
2
Touch the Lexus emblem side of the
electronic key to the engine switch.
When the electronic key is detected, a
buzzer sounds and the engine switch will
turn to IGNITION ON mode.
When the smart access system with
push-button start is deactivated in custom-
ization setting, the engine switch will turn
to ACCESSORY mode.
3Firmly depress the brake pedal and
check that is shown on the
multi-information display.
4
Press the engine switch.
In the event that the engine still cannot
be started, contact your Lexus dealer.
WARNING
■When using the mechanical key and
operating the power windows or
moon roof
Operate the power window or moon
roof after checking to make sure that
there is no possibility of any passenger
having any of their body parts caught in
the window or moon roof.
Also, do not allow children to operate the
mechanical key. It is possible for children
and other passengers to get caught in
the power window or moon roof.
Starting the engine
Page 308 of 390

3067-2. Steps to take in an emergency
RC350AWD_RC350_RC300AWD_RC30
0_OM_(U)_1810
■Stopping the engine
Shift the shift lever to P and press the engine
switch as you normally do when stopping
the engine.
■Electronic key battery
As the above procedure is a temporary
measure, it is recomme nded that the elec-
tronic key battery be replaced immediately
when the battery is depleted. ( P.265)
■Changing engine switch modes
Release the brake pedal and press the
engine switch in step 3 above.
The engine does not start and modes will be
changed each time the switch is pressed.
( P.126)
If you have a set of jumper (or booster)
cables and a second vehicle with a
12-volt battery, you can jump start your
vehicle by following the steps below.
1 Confirm that the electronic key is
being carried.
When connecting the jumper (or booster)
cables, depending on the situation, the
alarm may activate and doors locked.
( P.59)
2 Open the hood. ( P.245)
If the vehicle battery is dis-
charged
The following procedures may be
used to start the engine if the vehi-
cle’s battery is discharged.
You can also call your Lexus dealer
or a qualified repair shop.
Restarting the engine