
4437-2. Steps to take in an emergency
LS500h_OM_(U)_1809
7
When trouble arises
■When the electronic key does not work
properly
●Make sure that the smart access system
with push-button start has not been dis-
abled at your Lexus dealer. If it has been
disabled, re-enable it.
●Check if battery-saving mode is set. If it is
set, cancel the function. ( P.125)
■Unlocking the door
Use the mechanical key ( P.110) in
order to perform the following opera-
tions: 1
Pull the driver’s door handle and
insert the mechanical key.
2 Unlock the door.
3 Remove the key, return the handle,
and then pull the handle again.
■Locking the door
1 With the door open, push down the
inside lock button.
2 Close the door.
■Trunk
Turn the mechanical key clockwise to
open. ( P.73)
If the electronic key does not
operate properly
If communication between the
electronic key and vehicle is inter-
rupted ( P.125) or the electronic
key cannot be used because the
battery is depleted, the smart
access system with push-button
start and wireless remote control
cannot be used. In such cases, the
doors and trunk can be opened and
the hybrid system can be started by
following the procedure below.
NOTICE
■In case of a smart access system with
push-button start malfunction or
other key-related problems
Take your vehicle with all the electronic
keys provided with your vehicle to your
Lexus dealer.
Locking and unlocking the
doors, unlocking the trunk

4487-2. Steps to take in an emergency
LS500h_OM_(U)_1809
●Turn off any unnecessary electrical com-
ponents when the vehicle is running at a
low speed for an extended period, such
as in heavy traffic.
■When the 12-volt battery is removed or
discharged
●Information stored in the ECU is cleared.
When the 12-volt battery is depleted,
have the vehicle inspected at your Lexus
dealer.
●Some systems may require initialization.
( P.494)
■When removing the 12-volt battery ter-
minals
When the 12-volt battery terminals are
removed, the information stored in the
ECU is cleared. Before removing the
12-volt battery terminals, contact your
Lexus dealer.
■Charging the 12-volt battery
The electricity stored in the 12-volt battery
will discharge gradually even when the
vehicle is not in use, due to natural dis-
charge and the draining effects of certain
electrical appliances. If the vehicle is left for
a long time, the 12-volt battery may dis-
charge, and the hybrid system may be
unable to start. (The 12-volt battery
recharges automatically while the hybrid
system is operating.)
■When recharging or replacing the
12-volt battery
●In some cases, it may not be possible to
unlock the doors using the smart access
system with push-button start when the
12-volt battery is discharged. Use the
wireless remote control or the mechani-
cal key to lock or unlock the doors.
●The hybrid system may not start on the
first attempt after the 12-volt battery has
recharged but will start normally after the
second attempt. This is not a malfunction.
●The power switch mode is memorized by
the vehicle. When the 12-volt battery is
reconnected, the system will return to the
mode it was in before the 12-volt battery
was discharged. Before disconnecting
the 12-volt battery, turn the power switch
off. If you are unsure what mode the power
switch was in before
the 12-volt battery
discharged, be especially careful when
reconnecting the 12-volt battery.
■When replacing the 12-volt battery
●Use a Central Degassing type 12-volt
battery (European Regulations).
●Use a 12-volt battery with the same case
size as the previous 12-volt battery and an
equivalent 20 hour rate capacity (20HR)
or greater.
• If the sizes differ, the 12-volt battery can- not be properly secured.
• If the 20 hour rate capacity is low, even if
the time period where the vehicle is not
used is a short time, the 12-volt battery
may discharge and the hybrid system
may not be able to start.
●Use a 12-volt battery with a handle. If a
12-volt battery without a handle is used,
removal is more difficult.
●After replacing, firm ly attach the follow-
ing items to the exhaust hole of the
12-volt battery.
• Use the exhaust hose that was attached to the 12-volt battery before replacing
and confirm that it is firmly connected to
the hole section of the vehicle.
• Use the exhaust hole plug included with the 12-volt battery re placed or the one
installed on the 12-volt battery prior to
the replacement. (Depending on the
12-volt battery to be replaced, the
exhaust hole may be plugged.)

4798-2. Customization
LS500h_OM_(U)_1809
8
Vehicle specifications
8-2.Customization
■Changing by using the meter con-
trol switches
1 Press or to select .
2 Operate the meter control
switches to select the desired item
to be customized.
3 According to the display, select the
desired setting and then press .
To go back to the previous screen or exit
the customize mode, press .
■Changing by using the Remote
Touch
1 Press the “MENU” button on the
Remote Touch.
2 Select “Setup” on the menu screen
and select “Vehicle”.
3 Select “Vehicle Customization” or
“Drive Mode Customization”.
Various setting can be changed. Refer to the list of settings th
at can be changed for
details.
For details on the Remote Touch, refer
to the “NAVIGATION AND MULTI-
MEDIA SYSTEM OWNER’S MAN-
UAL”.
■Changing by using the Rear Multi
Operation Panel (if equipped)
1 Display the home screen on the
Rear Multi Operation Panel and
then touch “Settings”.
2 Touch “Seat”.
3 Select the desired setting.
■When customizing using the Remote
Touch
Stop the vehicle in a safe place, apply the
parking brake, and shift the shift position to
P. Also, to prevent 12-volt battery discharge,
leave the hybrid system operating while
customizing the features.
Some function settings are changed simultaneously with other functions being cus-
Customizable features
Your vehicle includes a variety of
electronic features that can be per-
sonalized to your preferences. The
settings of these features can be
changed by using the meter control
switches, the Remote Touch, Rear
Multi Operation Panel or at your
Lexus dealer.
Customizing vehicle features
WARNING
■During customization
As the hybrid system needs to be operat-
ing during customizatio n, ensure that the
vehicle is parked in a place with ade-
quate ventilation. In a closed area such as
a garage, exhaust gases including harm-
ful carbon monoxide (CO) may collect
and enter the vehicle. This may lead to
death or a serious health hazard.
NOTICE
■During customization
To prevent 12-volt battery discharge,
ensure that the hybrid system is operat-
ing while customizing features.
Customizable features

4808-2. Customization
LS500h_OM_(U)_1809
tomized. Contact your Lexus dealer for further details.
Settings that can be changed using the Remote Touch
Settings that can be changed using the meter control switches
Settings that can be changed using the Rear Multi Operation Panel (if
equipped)
Settings that can be changed by your Lexus dealer
Definition of symbols: O = Available, — = Not available
■Seat belts ( P.24)
*1: If equipped
*2: Vehicles with pre-collision se at belts with comfort function
■Vehicle proximity notification system ( P.65)
■Gauges, meters and multi-information display ( P.76, 81, 85, 90)
FunctionDefault settingCustomized set-
ting
Easy Access Buckle*1OnOff———O
Retraction of front seat belts
when vehicle speed reaches
approximately 12 mph (20
km/h)
*2
OnOff———O
Retraction of front seat belt
when corresponding front
door is opened or seat belt is
released
*2
OnOff———O
FunctionDefault settingCustomized set-ting
The volume of vehicle prox-
imity notification system
sound
Level1
Level2
———OLevel3
Function*1Default settingCustomized set-ting
LanguageEnglishFrenchOO——Spanish
A
B
C
D
ABCD
ABCD
ABCD

4838-2. Customization
LS500h_OM_(U)_1809
8
Vehicle specifications
■Smart access system with push-button start and wireless remote control
( P.112, 123)
■Smart access system with push-button start ( P.112, 123)
■Wireless remote control ( P.110, 112, 116)
FunctionDefault settingCustomized set-
ting
Operating signal (Buzzers)5OffO——O1 to 7
Operation signal (Emer-
gency flashers)OnOffO——O
Time elapsed before auto-
matic door lock function is
activated if door is not
opened after being unlocked
60 seconds
Off
O——O30 seconds
120 seconds
Open door warning buzzerOnOff———O
FunctionDefault settingCustomized set-ting
Smart access system with
push-button startOnOff———O
Smart door unlockingDriver’s doorAll the doorsO——O
Time elapsed before unlock-
ing all the door when gripping
and holding the driver’s door
handle
2 seconds
Off
———O1.5 seconds
2.5 seconds
Number of consecutive door
lock operations2 timesAs many as desired———O
FunctionDefault settingCustomized set- ting
Wireless remote controlOnOff———O
Unlocking operation
Driver’s door
unlocked in one step, all doors
unlocked in two step
All doors
unlocked in one step
O——O
ABCD
ABCD
ABCD

4868-2. Customization
LS500h_OM_(U)_1809
■Power windows and moon roof (P.154, 156)
■Reverse warning buzzer ( P.177)
■Automatic light control system ( P.187)
■Lights ( P.187)
*1:Except for Canada
FunctionDefault settingCustomized set-
ting
Mechanical key linked opera-
tionOffOn———O
Wireless remote control
linked operationOffOn (open only)———O
Wireless remote control
linked operation signal
(buzzer)
OnOff———O
FunctionDefault settingCustomized set-ting
Signal (buzzer) when the shift
position is in RSingleIntermittent———O
FunctionDefault settingCustomized set-ting
Light sensor sensitivityStandard-2 to 2O——O
Time elapsed before head-
lights automatically turn off
after doors are closed
30 seconds
Off
O——O60 seconds
90 seconds
Windshield wiper linked
headlight illuminationOnOff———O
FunctionDefault settingCustomized set-ting
Daytime running lightsOnOff*1O——O
Welcome lightingOnOff———O
AFS (Adaptive Front-lighting
System)
*2OnOff———O
ABCD
ABCD
ABCD
ABCD

5111-1. What to do if... (Troubleshooting)
LS500h_OM_(U)_1809511Alphabetical Index
Intuitive parking assist.............................. 265
LTA (Lane Tracing Assist).................... 239
Multi-information display .......................... 90
Parking Support Brake function (rear pedestrians) .............................................. 294
RCD (Rear Camera Detection) ........ 275
RCTA ................................................................ 271
Warning message..................................... 434
Distance until next engine oil change .................................................... 83, 88
Do-it-yourself maintenance .................... 376
Door courtesy lights .....................................341
Door lock Doors...................................................................112
Smart access system with push-button start .................................................................. 123
Wireless remote control........................... 110
Doors Automatic door lock ing and unlocking
system ............................................................. 116
Door closer ..................................................... 115
Door glasses ..................................................154
Door lock...........................................................112
Open door warning buzzer ...........113, 115
Outside rear view mirrors ......................152
Rear door child-protectors ..................... 115
Drive distance .................................................. 92
Drive info 1/Drive info 2 .............................. 92
Driver’s seat position memory Driving position memory......................... 142
Memory recall function ............................145
Power easy access system ..................... 142
Drive-start control ......................................... 161
Driving Break-in tips .................................................... 161
Correct driving posture .............................23
Driving mode select switch .................. 297
Hybrid vehicle driving tips .................... 307
Procedures .................................................... 160
Winter drive tips.........................................309
Driving information display .......................... 91 Driving position memory............................ 142
Memory recall function............................ 145
Power easy access system .....................142
Driving range ................................................... 92
Driving support system information display ............................................................................. 93
DRS (Dynamic Rear Steering) .............. 302
Dynamic radar cruise control with full-speed range .............................245, 255Warning message .....................................253
Dynamic Rear Steering (DRS) .............. 302
E
ECB (Electronically Controlled Brake Sys-
tem) ................................................................ 302
EDR (Event data recorder) ........................... 8
Elapsed time ..................................................... 92
Electric motor (traction motor) ................ 63
Electric Power Steering (EPS) .............. 302 Warning light ............................................... 427
Electronic key ................................................ 108 Battery-saving function.............................124
If the electronic key does not operate properly .......................................................443
Replacing the battery .............................. 409
Electronically Controlled Brake System (ECB) ............................................................ 302
Electronically modulated air suspension .......................................................................... 298
Emergency flashers ......................................416
Emergency, in case of If a warning buzzer sounds................... 424
If a warning light turns on....................... 424
If a warning message is displayed ..... 434
If the 12-volt battery is discharged ....445
If the electronic key does not operate properly .......................................................443
If the fuel filler do or cannot be opened
.......................................................................... 442
If the hybrid system will not start ....... 440
If the vehicle is trapped in rising water ............................................................................417

514Alphabetical Index
LS500h_OM_(U)_1809
Paddle shift switches ........................ 180, 181
Snow mode .................................................... 179
Hybrid vehicle driving tips ....................... 307
I
I/M test ............................................................ 379
Identification Engine .............................................................459
Vehicle ............................................................458
Ignition switch (power switch) .................170 Auto power off function ........................... 173
Changing the power switch modes .. 172
If your vehicle has to be stopped in an
emergency ..................................................416
Immobilizer system .......................................... 71
Indicators ........................................................... 78
Initialization Items to initialize ......................................... 494
Maintenance .................................... 375, 387
Power windows............................................154
Tire pressure warning system .............398
Inside door handle lights ............................341
Inside rear view mirror ................................. 151
Instrument panel light control .......... 83, 89
Interior lights....................................................341 Front interior light ........................................341
Rear interior light .........................................341
Intuitive parking assist.....................263, 265 Function .......................................................... 265
Warning message..................................... 267
J
JackPositioning a floor jack............................ 382
Jam protection function Moon roof ....................................................... 157
Power trunk opener and closer .............121
Power windows............................................154
Rear door sunshade ................................ 357
K
Keyless entrySmart access system with push-button start ..................................................................123
Wireless remote control ........................... 110
Keys Battery-saving function.............................124
Electronic key ...............................................108
If the electronic key does not operate properly .......................................................443
If you lose your keys ................................. 442
Key number plate .......................................108
Keyless entry ......................................... 112, 123
Mechanical key ............................................ 108
Power switch................................................. 170
Replacing the battery .............................. 409
Warning buzzer ...........................................124
Wireless remote control ........................... 110
Knee airbags .................................................... 29
L
Lane change assist function .................... 233
Lane Tracing Assist (LTA) Operation ...................................................... 233
Warning messages...................................245
Language (multi-information display) ... 94
LATCH anchors ............................................. 53
LDH (Lexus Dynamic Handling system) .......................................................................... 303
Lever Auxiliary catch lever .................................382
Hood lock release lever .........................382
Internal trunk release lever....................... 121
Shift lever ..........................................................176
Turn signal lever .......................................... 182
Wiper lever .....................................................192
Lexus climate concierge ............................321
Lexus Dynamic Handling system (LDH) .......................................................................... 303
Lexus Enform Safety Connect.................. 58