
4407-2. Steps to take in an emergency
LS500h_OM_(U)_1809
One of the following may be the cause 
of the problem:
The electronic key may not be func-
tioning properly. ( P.443)
 There may not be sufficient fuel in 
the vehicle’s tank.
Refuel the vehicle.
 There may be a malfunction in the 
immobilizer system. ( P.71)
 There may be a malfunction in the 
shift control system.
* ( P.173, 438)
 There may be a malfunction in the 
steering lock system.
 The hybrid system may be malfunc-
tioning due to an electrical problem 
such as electronic key battery 
depletion or a blown fuse. However, 
depending on the type of malfunc-
tion, an interim measure is available 
to start the hybrid system. ( P.441)
 There is a possibility that the tem-
perature of the hybrid battery (trac-
tion battery) is extremely low 
(approximately below -22°F 
NOTICE
■When replacing the tires
When removing or fitting the wheels, 
tires or the tire pressure warning valve 
and transmitter, contact your Lexus 
dealer as the tire pr essure warning valve 
and transmitter may be damaged if not 
handled correctly.
■When driving over bumps
If a vehicle has a flat tire, the vehicle 
height will be lower  than usual. Ensure 
that nothing strikes the bottom of the 
vehicle.
■To avoid damage to the tire pressure 
warning valves and transmitters
When a tire is repaired with liquid seal-
ants, the tire pressu re warning valve and 
transmitter may not operate properly. If a 
liquid sealant is used , contact your Lexus 
dealer or other qualified service shop as 
soon as possible. Make sure to replace 
the tire pressure warning valve and trans-
mitter when replacing the tire. ( P.397)
If the hybrid system will not 
start
Reasons for the hybrid system not 
starting vary depending on the situ-
ation. Check the following and per-
form the appropriate procedure:
The hybrid system will not start 
even though the correct starting 
procedure is being followed. 
( P.170) 

4447-2. Steps to take in an emergency
LS500h_OM_(U)_1809
■Key linked functions
1Closes the windows and the moon 
roof (turn and hold)
2 Opens the windows and the moon 
roof (turn and hold)
These settings must be  customized at your 
Lexus dealer.
1 Depress the brake pedal. 2
Touch the Lexus emblem side of the 
electronic key to the power switch.
When the electronic key is detected, a 
buzzer sounds and the power switch will 
turn to ON mode.
When the smart access system with 
push-button start is deactivated in custom-
ization setting, the power switch will turn to 
ACCESSORY mode.
3Firmly depress the brake pedal and 
check that   is shown on the 
multi-information display.
4 Press the power switch.
In the event that the hybrid system still 
cannot be started, contact your Lexus 
dealer.
■Stopping the hybrid system
Set the parking brake, shift the shift position 
to P and press the power switch as you nor-
mally do when stopping the hybrid system.
■Electronic key battery
As the above procedure is a temporary 
measure, it is recommended that the elec-
tronic key battery be replaced immediately 
when the battery is depleted. ( P.409)
■Changing power switch modes
Release the brake pe dal and press the 
power switch in step  3 above. The hybrid 
system does not start and modes will be 
changed each time the switch is pressed. 
(  P.172)
WARNING
■When using the mechanical key and 
operating the power windows or 
moon roof
Operate the power window or moon 
roof after checking to make sure that 
there is no possibilit y of any passenger 
having any of their body parts caught in 
the window or moon roof.
Also, do not allow ch ildren to operate the 
mechanical key. It is possible for children 
and other passengers to get caught in 
the power window or moon roof.
Starting the hybrid system 

4497-2. Steps to take in an emergency
LS500h_OM_(U)_1809
7
When trouble arises
Exhaust hole plug
Exhaust hole
Exhaust hose
For details, consult your Lexus dealer.
WARNING
■When removing the 12-volt battery 
terminals
Always remove the negative (-) terminal 
first. If the positive (+) terminal contacts 
any metal in the surrounding area when 
the positive (+) terminal is removed, a 
spark may occur, leading to a fire in addi-
tion to electrical shocks and death or 
serious injury.
■Avoiding 12-volt battery fires or 
explosions
Observe the following precautions to 
prevent accidentally  igniting the flamma-
ble gas that may be emitted from the 
12-volt battery:
●Make sure each jumper cable is con-
nected to the correct terminal and that 
it is not unintentiona lly in contact with 
any other than the intended terminal.
●Do not allow the other end of the 
jumper cable connected to the “+” ter-
minal to come into contact with any 
other parts or metal surfaces in the 
area, such as brackets or unpainted 
metal.
●Do not allow the + and - clamps of the 
jumper cables to come into contact 
with each other.
●Do not smoke, use matches, cigarette 
lighters or allow open flame near the 
12-volt battery.
■12-volt battery precautions
The 12-volt battery contains poisonous 
and corrosive acidic electrolyte, while 
related parts contain lead and lead com-
pounds. Observe the following precau-
tions when handling the 12-volt battery:
A
B
C
●When working with the 12-volt battery, 
always wear safety glasses and take 
care not to allow any battery fluids 
(acid) to come into contact with skin, 
clothing or the vehicle body.
●Do not lean over the 12-volt battery.
●In the event that battery fluid comes 
into contact with the skin or eyes, 
immediately wash the affected area 
with water and seek medical attention. 
Place a wet sponge or cloth over the 
affected area until medical attention 
can be received.
●Always wash your ha nds after handling 
the 12-volt battery support, terminals, 
and other battery-related parts.
●Do not allow children near the 12-volt 
battery.
■After recharging the 12-volt battery
Have the 12-volt battery inspected at 
your Lexus dealer as soon as possible.
If the 12-volt battery is deteriorating, con-
tinued use may cause the 12-volt battery 
to emit a malodorous gas, which may be 
detrimental to the health of passengers.
■When replacing the 12-volt battery
●When the vent plug and indicator are 
close to the hold down clamp, the bat-
tery fluid (sulfuric acid) may leak.
●For information regarding 12-volt bat-
tery replacement, contact your Lexus 
dealer.
●After replacing, securely attach the 
exhaust hose and exhaust hole plug to 
the exhaust hole of the replaced 
12-volt battery. If not properly installed, 
gases (hydrogen) ma y leak into the 
vehicle interior, and there is the possi-
ble danger of the gas igniting and 
exploding. 

4537-2. Steps to take in an emergency
LS500h_OM_(U)_1809
7
When trouble arises
1 Remove the engine compartment 
cover.
2 Push the tab in and open the engine 
compartment cover.
3 Remove the engine cover.
4 Remove the caps   and  . 5
Add coolant through the inlet of the cap 
 up to the “F” line  , and then 
replace the cap  .
6 Add coolant through the inlet of the cap 
 until it is full, and then replace the 
cap .
AB
WARNING
■When inspecting under the hood of 
your vehicle
Observe the following precautions.
Failure to do so may result in serious 
injury such as burns.
●If steam is seen coming from under the 
hood, do not open the hood until the 
steam has subsided. The engine com-
partment may be very hot.
●After the hybrid system has been 
turned off, check that the “READY” 
indicator off.
When the hybrid system is operating, 
the gasoline engine may automatically 
start, or the cooling fan may suddenly 
operate even if the gasoline engine 
stops. Do not touch or approach rotat-
ing parts such as the fan, which may 
lead to fingers or clothing (especially a 
tie, a scarf or a muffler) getting caught, 
resulting in serious injury.
●Do not loosen the coolant inlet cap or 
the coolant reservoir cap while the 
hybrid system and radiator are hot.
High temperature steam or coolant 
could spray out.
NOTICE
■When adding engine/power control 
unit coolant
Add coolant slowly after the hybrid sys-
tem has cooled down  sufficiently. Adding 
cool coolant to a hot hybrid system too 
quickly can cause dama ge to the hybrid 
system.
AC
A
B
B 

4557-2. Steps to take in an emergency
LS500h_OM_(U)_1809
7
When trouble arises
WARNING
■When attempting to free a stuck vehi-
cle
If you choose to push the vehicle back 
and forth to free it, make sure the sur-
rounding area is clear to avoid striking 
other vehicles, objects or people. The 
vehicle may also lunge forward or lunge 
back suddenly as it becomes free. Use 
extreme caution.
■When shifting the shift position
Be careful not to shift the shift position 
with the accelerator pedal depressed.
This may lead to unexpected rapid accel-
eration of the vehicle that may cause an 
accident resulting in  death or serious 
injury.
NOTICE
■To avoid damaging the transmission 
and other components
●Avoid spinning the rear wheels and 
depressing the accelerator pedal 
more than necessary.
●If the vehicle remains stuck even after 
these procedures are performed, the 
vehicle may require towing to be freed. 

4648-1. Specifications
LS500h_OM_(U)_1809
*1: Minimum pedal clearance when depressed with a force of 112 lbf (500 N, 51 kgf) while 
the hybrid system is operating.
When performing the brake pedal inspection,  also be sure to check that the brake sys-
tem warning light is not illuminated when the hybrid system is operating. (If the brake 
system warning light is illuminated, refer to P.424.)
*2: Make sure to confirm that the brake warning light (yellow) does not illuminate. (If the  brake warning light illuminates, refer to P.424.)
19-inch tires (type A)
Parking brake indicator*2
When pushing the parking brake switch for 1 to 2 
seconds: comes on
When pulling the parking brake switch for 1 to 2 
seconds: turns off
Fluid typeFMVSS No.116 DOT 3 or SAE J1703
FMVSS No.116 DOT 4 or SAE J1704
Steering
Free playLess than 1.2 in. (30 mm)
Tires and wheels
Tire size245/50RF19 101W
Tire inflation pressure
(Recommended cold tire 
inflation pressure)
Driving under normal conditions
Front: 36 psi (250 kPa, 2.5 kgf/cm
2 or bar)
Rear: 36 psi (250 kPa, 2.5 kgf/cm
2 or bar)
Driving at high speeds above  118 mph (190 km/h) (in coun-
tries where such speeds are permitted by law)
Add 9 psi (60 kPa, 0.6 kgf/cm
2 or bar) to the front tires and 
rear tires. Never exceed the maximum cold tire inflation 
pressure indicated on the tire sidewall.
Wheel size19   8J
Wheel nut torque103 ft•lbf (140 N•m, 14.3 kgf•m) 

4738-1. Specifications
LS500h_OM_(U)_1809
8
Vehicle specifications
■Traction AA, A, B, C
The traction grades, from highest to 
lowest, are AA, A, B and C, and they 
represent the tire’s  ability to stop on 
wet pavement as measured under con-
trolled conditions on  specified govern-
ment test surfaces of asphalt and 
concrete.
A tire marked C may have poor traction 
performance.
Warning: The traction grade assigned to 
this tire is based on braking (straight 
ahead) traction tests and does not include 
cornering (turning) traction.
■Temperature A, B, C
The temperature grades are A (the 
highest), B, and C, representing the 
tire’s resistance to the generation of 
heat and its ability to dissipate heat  when tested under controlled condi-
tions on a specified indoor laboratory 
test wheel.
Sustained high temperature can cause the 
material of the tire to degenerate and 
reduce tire life, and excessive temperature 
can lead to sudd
en tire failure.
Grade C corresponds to  a level of perfor-
mance which all passenger car tires must 
meet under the Fede ral Motor Vehicle 
Safety Standard No. 109.
Grades B and A represent higher levels of 
performance on the laboratory test wheel 
than the minimum required by law.
Warning: The temperature grades of a tire 
assume that it is properly inflated and not 
overloaded.
Excessive speed, unde rinflation, or exces-
sive loading, either separately or in combi-
nation, can cause heat buildup and 
possible tire failure.
Glossary of tire terminology
Tire related termMeaning
Cold tire inflation pressure
Tire pressure when the vehicle has been parked for 
three hours or more, or has not been driven more 
than 1 mile or 1.5 km  under that condition
Maximum inflation pressureThe maximum cold inflated pressure to which a tire 
may be inflated, shown on the sidewall of the tire
Recommended inflation pressureCold tire inflation pressure recommended by a 
manufacturer
Accessory weight
The combined weight (in excess of those standard 
items which may be replaced) of hybrid transmis-
sion, power steering, power brakes, power win-
dows, power seats, radio and heater, to the extent 
that these items are available as factory-installed 
equipment (whether installed or not) 

4798-2. Customization
LS500h_OM_(U)_1809
8
Vehicle specifications
8-2.Customization
■Changing by using the meter con-
trol switches
1 Press   or   to select  .
2 Operate the meter control 
switches to select the desired item 
to be customized.
3 According to the display, select the 
desired setting and then press  .
To go back to the previous screen or exit 
the customize mode, press  .
■Changing by using the Remote 
Touch
1 Press the “MENU” button on the 
Remote Touch.
2 Select “Setup” on the menu screen 
and select “Vehicle”.
3 Select “Vehicle Customization” or 
“Drive Mode Customization”.
Various setting can be changed. Refer to  the list of settings th
at can be changed for 
details.
For details on the Remote Touch, refer 
to the “NAVIGATION AND MULTI-
MEDIA SYSTEM OWNER’S MAN-
UAL”.
■Changing by using the Rear Multi 
Operation Panel (if equipped)
1 Display the home screen on the 
Rear Multi Operation Panel and 
then touch “Settings”.
2 Touch “Seat”.
3 Select the desired setting.
■When customizing using the Remote 
Touch
Stop the vehicle in a safe place, apply the 
parking brake, and shift the shift position to 
P. Also, to prevent 12-volt battery discharge, 
leave the hybrid system operating while 
customizing the features.
Some function settings are changed simultaneously with other functions being cus-
Customizable features
Your vehicle includes a variety of 
electronic features that can be per-
sonalized to your preferences. The 
settings of these features can be 
changed by using the meter control 
switches, the Remote Touch, Rear 
Multi Operation Panel or at your 
Lexus dealer.
Customizing vehicle features
WARNING
■During customization
As the hybrid system needs to be operat-
ing during customizatio n, ensure that the 
vehicle is parked in a place with ade-
quate ventilation. In a closed area such as 
a garage, exhaust gases including harm-
ful carbon monoxide (CO) may collect 
and enter the vehicle. This may lead to 
death or a serious health hazard.
NOTICE
■During customization
To prevent 12-volt battery discharge, 
ensure that the hybrid system is operat-
ing while customizing features.
Customizable features