
4177-1. Essential information
LS500h_OM_(U)_1809
7
When trouble arises
press it briefly 3 times or more in
succession.
5 Stop the vehicle in a safe place by
the road.
Remove the seat belt first.
If the door can be opened, open the
door and exit the vehicle.
If the door can not be opened, open
the window using the power window
switch and exit the vehicle through
the window.
If the window can not be opened
using the power window switch,
remain calm, wait until the water
level inside the vehicle rises to the
point that the water pressure inside
of the vehicle equals the water pres-
sure outside of the vehicle, and then
open the door and exit the vehicle.
WARNING
■If the hybrid system has to be turned
off while driving
Power assist for the steering wheel will
be lost, making th e steering wheel
heavier to turn. Decelerate as much as
possible before turning off the hybrid sys-
tem.
If the vehicle is trapped in
rising water
In the event the vehicle is sub-
merged in water, remain calm and
perform the following.

4197-2. Steps to take in an emergency
LS500h_OM_(U)_1809
7
When trouble arises
7-2.Steps to take in an emergency
If your vehicle needs to be
towed
If towing is ne cessary, we recom-
mend having your vehicle towed by
your Lexus dealer or commercial
towing service, using a wheel-lift
type truck or flatbed truck.
Use a safety chain system for all
towing, and abide by all state/pro-
vincial and local laws.
WARNING
Observe the following precautions.
Failure to do so may result in death or
serious injury.
■When towing the vehicle
2WD models
Be sure to transport the vehicle with all
four wheels raised off the ground. If the
vehicle is towed with the tires contacting
the ground, the drivetrain and related
parts may be damaged, an accident may
occur due to a change in direction of the
vehicle or electricity generated by the
operation of the motor may cause a fire
to occur depending on the nature of the
damage or malfunction.
AWD models
Be sure to transport the vehicle with all
four wheels raised off the ground. If the
vehicle is towed with the tires contacting
the ground, the driv etrain or related
parts may be damaged, the vehicle may
fly off the truck, or electricity generated
by the operation of the motor may cause
a fire to occur depending on the nature
of the damage or malfunction.
■While towing
●When towing using cables or chains,
avoid sudden starts, etc. which place
excessive stress on the towing eyelets,
cables or chains. The towing eyelets,
cables or chains may become dam-
aged, broken debris may hit people,
and cause serious damage.
●Make sure to disable all functions of
the vehicle height control of the elec-
tronically modulated air suspension.
Otherwise, the vehicle height may
change and part of your body may be
caught under the vehicle, possibly
causing injury. ( P.301)
●Do not turn the power switch off.
This may lead to an accident as the
rear wheels will be locked by the park-
ing lock.
Also, there is a possibility that the
steering wheel is locked and cannot be
operated.

4207-2. Steps to take in an emergency
LS500h_OM_(U)_1809
In the following situations, it is not pos-
sible to be towed by another vehicle
using cables or chains, as the rear
wheels may be locked due to the park-
ing lock. Contact your Lexus dealer or
commercial towing service.
There is a malfunction in the shift control system. (
P.173, 434)
There is a malfunction in the immo-
bilizer system. ( P.71)
There is a malfunction in the smart
access system with push-button
start. ( P.443)
The 12-volt battery is discharged.
( P.445)
The following may indicate a problem
with your transmission. Contact your
Lexus dealer or commercial towing
service before towing.
The hybrid system warning message
is shown on the multi-information
display and the vehicle does not
move.
The vehicle makes an abnormal
sound.
Do not tow with a sling-type truck to
prevent body damage.
WARNING
■Installing towing eyelets to the vehi-
cle
Make sure that towing eyelets are
installed securely.
If not securely installed, towing eyelets
may come loose during towing.
NOTICE
■To prevent damage to the vehicle
when towing using a wheel-lift type
truck
●Do not tow the vehicle from the rear
when the power switch is off. The
steering lock mechanism is not strong
enough to hold the front wheels
straight.
●When raising the vehicle, ensure ade-
quate ground clearance for towing at
the opposite end of the raised vehicle.
Without adequate clearance, the vehi-
cle could be damaged while being
towed.
■To prevent damage to the vehicle
when towing with a sling-type truck
Do not tow with a sling-type truck, either
from the front or rear.
■To prevent damage to the vehicle
during emergency towing
Do not secure cables or chains to the
suspension components.
Situations when it is not possible
to be towed by another vehicle
Situations when it is necessary to
contact dealers before towing
Towing with a sling-type truck

4217-2. Steps to take in an emergency
LS500h_OM_(U)_1809
7
When trouble arises
From the front
Use a towing dolly under the rear
wheels.
From the rear
Use a towing dolly under the front
wheels.
If your vehicle is transported by a flat-
bed truck, it should be tied down at the
locations shown in the illustration. If you use chains or cables to tie down
your vehicle, the angles shaded in
black must be 45°.
Do not overly tighten the tie downs or
the vehicle may be damaged.
Make sure to disable all functions of
the vehicle height control of the elec-
tronically modulated air suspension.
Otherwise, the vehicle height may
change and the vehicle may be dam-
aged. (
P.301)
If a tow truck is not available in an
emergency, your vehicle may be tem-
porarily towed using cables or chains
secured to the emergency towing eye-
lets. This should only be attempted on
hard surfaced roads for short distances
at under 18 mph (30 km/h).
A driver must be in the vehicle to steer
and operate the brakes. The vehicle’s
Towing with a wheel-lift type
truck
Using a flatbed truck
Emergency towing

4227-2. Steps to take in an emergency
LS500h_OM_(U)_1809
wheels, drive train, axles, steering and
brakes must be in good condition.
To have your vehicle towed by another
vehicle, the towing eyelet must be
installed to your vehicle. Install the tow-
ing eyelet using the following proce-
dure.
1Take out the phillips-head screw-
driver and towing eyelet.
Phillips-head screwdriver
Towing eyelet
2 Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a rag
between the screwdriver and the vehicle
body as shown in the illustration.
3Insert the towing eyelet into the
hole and tighten partially by hand.
4 Tighten down the towing eyelet
securely using a phillips-head
screwdriver or hard metal bar.
5 Securely attach cables or chains to
the towing eyelet.
Take care not to damage the vehicle body.
6Enter the vehicle being towed and
start the hybrid system.
If the hybrid system does not start, turn the
power switch to ON mode.
7Shift the shift position to N and
release the parking brake.
■While towing
If the hybrid system is off, the power assist
for the brakes and steering will not function,
making steering and braking more difficult.
Emergency towing procedure
A
B

4327-2. Steps to take in an emergency
LS500h_OM_(U)_1809If it is, tighten it securely.
The light will go off after several driving
trips.
If the light does not go off even after several
trips, contact your Lexus dealer as soon as
possible.
■Electric power steering system warning
light (warning buzzer)
When the 12-volt battery charge becomes
insufficient or the voltage temporarily
drops, the electric po wer steering system
warning light may come on and the warning
buzzer may sound.
■When the tire pressure warning light
comes on
Inspect the tires to check if a tire is punc-
tured.
If a tire is punctured: P.439
If none of the tires are punctured:
Turn the power switch off then turn it to ON
mode. Check if the tire pressure warning
light comes on or blinks.
If the tire pressure wa rning light blinks for
approximately 1 minute then stays on
There may be a malfunction in the tire
pressure warning syst em. Have the vehicle
inspected by your Lexus dealer immedi-
ately.
If the tire pressure warning light comes
on
1 After the temperature of the tires has
lowered sufficiently, check the inflation
pressure of each tire and adjust them to
the specified level.
2 If the warning light does not turn off
even after several minutes have
elapsed, check that the inflation pres-
sure of each tire is at the specified level
and perform initialization. ( P.398)
■The tire pressure warning light may
come on due to natural causes
The tire pressure wa rning light may come
on due to natural causes such as natural air
leaks and tire inflation pressure changes
caused by temperature. In this case, adjust-
ing the tire inflation pressure will turn off the
warning light (after a few minutes).
■Conditions that the tire pressure warn-
ing system may not function properly
P.395
WARNING
■If both the ABS and the brake system
warning lights remain on
Stop your vehicle in a safe place immedi-
ately and contact your Lexus dealer.
The vehicle will become extremely
unstable during br aking, and the ABS
system may fail, which could cause an
accident resulting in death or serious
injury.
■When the electric power steering
system warning light comes on
When the light comes on yellow, the
assist to the power st eering is restricted.
When the light comes on red, the assist
to the power steering is lost and handling
operations of the steering wheel become
extremely heavy.
When steering wheel operations are
heavier than usual, grip the steering
wheel firmly and operate it using more
force than usual.
■If the tire pressure warning light
comes on
Be sure to observe the following precau-
tions.
Failure to do so could cause a loss of
vehicle control and result in death or
serious injury.
●Decelerate to the lowest appropriate
speed as soon as possible. Do not
drive over 50 mph (80 km/h).
●Check and adjust the tire inflation
pressure immediately.
●If the tire pressure warning light comes
on even after tire inflation pressure
adjustment, it is prob able that you have
a flat tire. Have the flat tire replaced by
the nearest Lexus dealer.

4337-2. Steps to take in an emergency
LS500h_OM_(U)_1809
7
When trouble arises
WARNING
●Avoid abrupt maneuvering and brak-
ing.
If the vehicle tires deteriorate, you
could lose control of the steering
wheel or the brakes.
■If a blowout or sudden air leakage
should occur
The tire pressure warning system may
not activate immediately.
■Maintenance of the tires
Each tire, including the spare (if pro-
vided), should be checked monthly when
cold and inflated to the inflation pressure
recommended by the vehicle manufac-
turer on the vehicle placard or tire infla-
tion pressure label (tire and load
information label). (I f your vehicle has
tires of a different size than the size indi-
cated on the vehicle placard or tire infla-
tion pressure label [tire and load
information label], yo u should determine
the proper tire infl ation pressure for
those tires.)
As an added safety feature, your vehicle
has been equipped with a tire pressure
monitoring system (TPMS-tire pressure
warning system) that illuminates a low
tire pressure telltale (tire pressure warn-
ing light) when one or more of your tires
is significantly under-inflated. Accord-
ingly, when the low tire pressure telltale
(tire pressure warnin g light) illuminates,
you should stop and check your tires as
soon as possible, and inflate them to the
proper pressure. Driving on a signifi-
cantly under-inflated tire causes the tire
to overheat and can lead to tire failure.
Under-inflation also reduces fuel effi-
ciency and tire tread life, and may affect
the vehicle’s handling and stopping abil-
ity.
Please note that the TPMS (tire pressure
warning system) is not a substitute for
proper tire maintenance, and it is the
driver’s responsibility to maintain correct
tire pressure, even if under-inflation has
not reached the level to trigger illumina-
tion of the TPMS low tire pressure telltale
(tire pressure warning light).
Your vehicle has also been equipped with
a TPMS (tire pressure warning system)
malfunction indicator to indicate when
the system is not operating properly. The
TPMS (tire pressure warning system)
malfunction indicator is combined with
the low tire pressure telltale (tire pres-
sure warning light) . When the system
detects a malfunction, the telltale will
flash for approximately one minute and
then remain continuously illuminated.
This sequence will continue upon subse-
quent vehicle start-ups as long as the
malfunction exists. When the malfunction
indicator is illuminated, the system may
not be able to detect or signal low tire
pressure as intended.
TPMS (tire pressure warning system)
malfunctions may occur for a variety of
reasons, including the installation of
replacement or alternate tires or wheels
on the vehicle that prevent the TPMS
(tire pressure warning system) from func-
tioning properly. Always check the
TPMS (tire pressure warning system)
malfunction telltale after replacing one
or more tires or wheels on your vehicle to
ensure that the replacement or alternate
tires and wheels allow the TPMS (tire
pressure warning system) to continue to
function properly.
NOTICE
■To ensure the tire pressure warning
system operates properly
Do not install tires with different specifi-
cations or makers, as the tire pressure
warning system may not operate prop-
erly.

4367-2. Steps to take in an emergency
LS500h_OM_(U)_1809
In some situations, the master warning light and warning buzzer may not oper-
ate as specified. In this case, follow the instructions displayed in the warning
message.
If a warning light comes on or flashes at the same time that a warning message is
displayed, take corrective actio n according to the warning light. ( P.424)
*: A buzzer sounds the first time a message is shown on the multi-information display.
■Warning messages
The warning messages explained below
may differ from the actual messages
according to operation conditions and vehi-
cle specifications.
■Warning buzzer
In some cases, the bu zzer may not be heard
due to being in a noisy location or audio
sound.
■If “Engine Oil Level Low Add or
Replace” is displayed
The engine oil level is low. Check the level
of the engine oil, and add if necessary.
This message may appear if the vehicle is
stopped on a slope. Move the vehicle to a
level surface and check to see if the mes-
sage disappears.
■If “Hybrid System Stopped Steering
Power Low” is displayed
This message is displayed if the hybrid sys-
tem is stopped while driving.
When steering wheel operations are
heavier than usual, grip the steering wheel
firmly and operate it using more force than
usual.
■If “Hybrid System Overheated Output
Power Reduced” is displayed
This message may be displayed when driv-
ing under severe operat ing conditions. (For
example, when driving up a long steep hill.)
Handling method: P.450
■If “Warming Up Maximum Vehicle
Speed: 65 MPH” is displayed
The transmission is being warmed up and
the vehicle is unable to be driven over 65
mph (110 km/h). Wait until the transmission
warms up.
■If “Stop the Vehicle in a Safe Place Shift
to P position” is displayed
There may be a malfunction in the hybrid
system or the shift position may be shifted to
N for a long time. I mmediately stop the
vehicle and contact your Lexus dealer.
■If “Traction Battery Needs to be Pro-
tected Refrain From the Use of N Posi-
tion” is displayed
This message may be displayed when the
shift position is in N.
As the hybrid battery (traction battery) can-
not be charged when the shift position is in
N, shift the shift positi on to P when the vehi-
cle is stopped.
Comes onDoes not sound
Indicates a condition, such as malfunction of electri-
cal components, their cond ition, or indicates the
need for maintenance
FlashesDoes not sound
Indicates a situation, such as when an operation has
been performed incorrectly, or indicates how to
perform an operation correctly
Warning buzzer*Warning