Page 517 of 660
517
8
When trouble arises
IS350 AWD/IS350/IS300 AWD/IS300_U8-2. Steps to take in an emergency
The following may indicate a problem wi
th your transmission. Contact your
Lexus dealer or commercial to wing service before towing.
●The engine is running but the vehicle does not move.
●The vehicle makes an abnormal sound.
If your vehicle needs to be towed
If towing is necessary, we recommend having your vehicle towed by your
Lexus dealer or commercial towing se rvice, using a wheel-lift type truck or
flatbed truck.
Use a safety chain system for all towing, and abide by all state/provincial and
local laws.
Situations when it is necessary to contact dealers before towing
Page 518 of 660
5188-2. Steps to take in an emergency
IS350 AWD/IS350/IS300 AWD/IS300_U
Do not tow with a sling-type truck to
prevent body damage.
Towing with a sling-type truck
Towing with a wheel-lift type truck
From the frontFrom the rear
Use a towing dolly under the rear
wheels. Use a towing dolly under the front
wheels.
Page 522 of 660

5228-2. Steps to take in an emergency
IS350 AWD/IS350/IS300 AWD/IS300_U
WARNING
■While towing
●When towing using cables or chains, avoid sudden starts, etc. which place excessive
stress on the towing eyelets, cables or chains. The towing eyelets, cables or chains
may become damaged, broken debris ma y hit people, and cause serious damage.
●Do not turn the engine switch off.
There is a possibility that the steering wheel is locked and cannot be operated.
■Installing towing eyelet to the vehicle
Make sure that towing eyel et is installed securely.
If not securely installed, towing ey elet may come loose during towing.
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type truck
●Do not tow the vehicle from the rear when the engine switch is off. The steering lock
mechanism is not strong enough to hold the front wheels straight.
●When raising the vehicle, ensure adequate ground cleara nce for towing at the oppo-
site end of the raised vehicle. Without ad equate clearance, the vehicle could be dam-
aged while being towed.
■To prevent damage to the vehicle wh en towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■To prevent damage to the ve hicle during emergency towing
Do not secure cables or chains to the suspension components.
Page 579 of 660
5798-2. Steps to take in an emergency
8
When trouble arises
IS350 AWD/IS350/IS300 AWD/IS300_U
●The needle of the engine coolant temperature gauge (P. 89) enters the red
zone or a loss of engine power is experienced. (For example, the vehicle
speed does not increase.)
●“Engine Coolant Temp High Stop in a Safe Place See Owner’s Manual” is
shown on the multi-information display.
●Steam comes out from under the hood.
Stop the vehicle in a safe place and tu rn off the air conditioning system, and
then stop the engine.
If you see steam:
Carefully lift the hood after the steam subsides.
If you do not see steam:
Carefully lift the hood.
After the engine has cooled down
sufficiently, insp ect the hoses and
radiator core (radiator) for any
leaks.
Radiator
Cooling fans
If a large amount of coolant leaks,
immediately contact your Lexus
dealer.
If your vehicle overheats
The following may indicate that your vehicle is overheating.
Correction procedures
1
2
3
1
2