2019 Lexus ES350 towing

2264-5. Using the driving support systems
■The Parking Support Brake function
(static object) will operate when
The function will operate when the PKSB
OFF indicator is not illuminated or flashing
(  P.61, 62) and all of the following condi-
tions are met:
●Engine output restriction control
• The Parking Support Brake is enabled.
• The vehicle speed is 9 mph (15 km/h) or less.
• There is a static object in the traveling direction of the vehicle and 6 to 13 ft. (2
to 4 m) away.
• The Parking Support Brake determines that a stronger-than-normal brake opera-
tion is necessary to avoid a collision.
●Brake control
• Engine output restriction control is oper- ating.
• The Parking Support Brake determines
that an immediate brake operation is nec-
essary to avoid a collision.
■The Parking Support Brake function
(static objects) will stop operating when
The function will stop operating if any of the
following conditions are met:
●Engine output restriction control
• The Parking Support Brake is disabled.
• The system determines that the collision
WARNING
●If the area around a radar sensor is
subjected to an impact, the system
may not operate properly due to a
sensor malfunction. Have the vehicle
inspected by your Lexus dealer.
■Handling the suspension
Do not modify the suspension, as
changes to the height or inclination of the
vehicle may prevent the sensors from
detecting objects correctly or cause the
system to not operate or operate unnec-
essarily.
■If the Parking Support Brake function
(static objects) operates unnecessar-
ily, such as at a railroad crossing
In the event that the Parking Support
Brake function (static objects) operates
unnecessarily, such as at a railroad cross-
ing, brake control w ill be canceled after
approximately 2 seconds, allowing you
to proceed forward and leave the area,
brake control can also be canceled by
depressing the brake pedal. Depressing
the accelerator pedal after brake control
is canceled will allow you to proceed for-
ward and leave the area.
■Notes when washing the vehicle
Do not apply intensive bursts of water or
steam to the sensor area.
Doing so may result in the sensor mal-
functioning.
●When using a high pressure washer to
wash the vehicle, do not spray the sen-
sors directly, as doing so may cause a
sensor to malfunction.
●When using steam to clean the vehicle,
do not direct steam too close to the
sensors as doing so may cause a sen-
sor to malfunction.
■When to disable the Parking Support
Brake
In the following situations, disable the
Parking Support Brake as the system
may operate even though there is no
possibility of a collision.
●When inspecting the vehicle using a
chassis roller, chassis dynamo or free
roller
●When loading the vehicle onto a boat,
truck or other transport vessel
●If the suspension has been modified or
tires of a size othe r than specified are
installed
●If the front of the vehicle is raised or
lowered due to the carried load
●When equipment that may obstruct a
sensor is installed, such as a towing
eyelet (if equipped) bumper protector
(an additional trim strip, etc.), bicycle
carrier, or snow plow
●When using an automatic car wash

2324-5. Using the driving support systems
snow, dirt, etc.
●When it is raining heavily or water strikes
the vehicle
●When the detection area of a radar sen-
sor is obstructed by an adjacent vehicle
●If the vehicle is significantly tilted
●When equipment that may obstruct a
sensor is installed, such as a towing eye-
let, bumper protector (an additional trim
strip, etc.), bicycle carrier, or snow plow
●If the suspension has been modified or
tires of a size other than specified are
installed
●If the front of the vehicle is raised or low-
ered due to the carried load
●If a sticker or an electronic component,
such as a backlit license plate (especially
fluorescent type), fog light, fender pole or
wireless antenna is installed near a radar
sensor
●If the orientation of a radar sensor has
been changed
●When multiple vehicles are approaching
with only a small gap between each vehi-
cle
●If a vehicle is approaching the rear of
your vehicle rapidly
●Situations in which the radar sensor may
not detect a vehicle
• When a vehicle approaches from the
right or left at the rear of the vehicle while
you are turning while backing up
• When turning while backing up
• When backing out of a shallow angle parking spot • When backing up on
a slope with a sharp
change in grade
• When a vehicle turns into the detection area

2354-5. Using the driving support systems
4
Driving
garage or underground parking lot
• When backing up in a dim environment such as during dusk or in an underground
parking lot
●Even though there are no pedestrians in
the detection area, some objects, such as
the following, may be detected, possibly
causing the Parking Support Brake func-
tion (rear pedestri ans) to operate.
• Three dimensional objects, such as a pole, traffic cone, fence, or parked vehi-
cle
• Moving objects, such as a car or motor- cycle
• Objects moving toward your vehicle
when backing up, such as flags or pud-
dles (or airborne matter, such as smoke,
steam, rain, or snow)
• Cobblestone or gravel roads, tram rails, road repairs, white lines, pedestrian
crossings or fallen leaves on the road
• Metal covers (gratings), such as those
used for drainage ditches
• Objects reflected in a puddle or on a wet road surface
• The roadside or bumps on the road
•Shadows on the road
●In some situations, such as the following,
the Parking Support Brake function (rear
pedestrians) may operate even though
there are no pedestrians in the detection
area.
• When backing up toward the roadside or
a bump on the road
• If the vehicle is significantly tilted, such as when carrying a heavy load
• When backing up toward an incline/decline
• If the suspension has been modified or
tires of a size other than specified are
installed
• If the rear of the vehicle is raised or low-
ered due to the carried load
• If an electronic component, such as a backlit license plate or rear fog light, is
installed near the rear camera
• If a bumper protector, such as an addi- tional trim strip, is installed to the rear
bumper
• If the orientation of the rear camera has been changed due to a collision or other
impact, or remova l and installation
• If a towing eyelet is installed to the rear of the vehicle
• When water is flowing over the rear cam- era lens
• When the rear camera is obscured (dirt,
snow, ice, etc. are at tached) or scratched
• If there is a flashing light in the detection area, such as the emergency flashers of
another vehicle

2925-6. Using the other interior features
service
 Green indicator light flashing =
Safety Connect call in process
 Red indicator light (except at vehi-
cle start-up) = System malfunction
(contact your Lexus dealer)
 No indicator light (off) = Safety
Connect service not active
■Automatic Collision Notification
In case of either airbag deployment or
severe rear-end collision, the system is
designed to automatically call the
response center. The responding agent
receives the vehicle’s location and
attempts to speak with the vehicle
occupants to assess the level of emer-
gency. If the occupants are unable to
communicate, the ag ent automatically
treats the call as an emergency, con-
tacts the nearest emergency services
provider to describe the situation, and
requests that assistance be sent to the
location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect
can work with local authorities to assist
them in locating and recovering the
vehicle. After filing a police report, call
the Safety Connect response center at
1-800-25-LEXUS (1-800-255-
3987) in the United States, 1-877-
539-8777 in Puerto Rico or 1-800-
265-3987 in Canada, and follow the
prompts for Safety Connect to initiate
this service. In addition to assisting law enforce-
ment with recovery of a stolen vehicle,
Safety-Connect-equipped vehicle
location data may, under certain cir-
cumstances, be shared with third par-
ties to locate your vehicle. Further
information is available at Lexus.com.
■Emergency Assistance Button
(“SOS”)
In the event of an emergency on the
road, push the “SOS” button to reach
the Safety Connect response center.
The answering agent will determine
your vehicle’s location, assess the
emergency, and dispatch the neces-
sary assistance required.
If you accidentally press the “SOS” button,
tell the response-center agent that you are
not experiencing an emergency.
■Enhanced Roadside Assistance
Enhanced Roadside Assistance adds
GPS data to the already included war-
ranty-based Lexus roadside service.
Subscribers can press the “SOS” but-
ton to reach a Safety Connect
response-center agent, who can help
with a wide range of needs, such as:
towing, flat tire, fuel delivery, etc. For a
description of the Roadside Assistance
services and their limitations, please
see the Safety Connect Terms and
Conditions, which are available at
Lexus.com.
Important! Read this information about
exposure to radio frequency signals
Safety Connect services
Safety information for Safety
Connect

3437-2. Steps to take in an emergency
7
When trouble arises
7-2.Steps to take in an emergency
The following may indicate a problem
with your transmission. Contact your
Lexus dealer or commercial towing
service before towing.
If your vehicle needs to be
towed
If towing is necessary, we recom-
mend having your vehicle towed by
your Lexus dealer or commercial
towing service, using a wheel-lift
type truck or flatbed truck.
Use a safety chain system for all
towing, and abide by all state/pro-
vincial and local laws.
WARNING
Observe the following precautions.
Failure to do so may result in death or
serious injury.
■When towing the vehicle
Be sure to transport the vehicle with the
front wheels raised or with all four wheels
raised off the ground. If the vehicle is
towed with the front wheels contacting
the ground, the drivetrain and related
parts may be damaged.
■While towing (vehicles with a towing
eyelet)
●When towing using cables or chains,
avoid sudden starts, etc. which place
excessive stress on the towing eyelets,
cables or chains. The towing eyelets,
cables or chains may become dam-
aged, broken debris may hit people,
and cause serious damage.
●Do not turn the engine switch off.
There is a possibility that the steering
wheel is locked and cannot be oper-
ated.
■Installing towing eyelets to the vehi-
cle (vehicles with a towing eyelet)
Make sure that towing eyelets are
installed securely.
If not securely installed, towing eyelets
may come loose during towing.
NOTICE
■To prevent damage to the vehicle
when towing using a wheel-lift type
truck
●Do not tow the vehicle from the rear
when the engine switch is off. The
steering lock mechanism is not strong
enough to hold the front wheels
straight.
●When raising the vehicle, ensure ade-
quate ground clearance for towing at
the opposite end of the raised vehicle.
Without adequate clearance, the vehi-
cle could be damaged while being
towed.
■To prevent damage to the vehicle
when towing with a sling-type truck
Do not tow with a sling-type truck, either
from the front or rear.
■To prevent damage to the vehicle
during emergency towing (vehicles
with a towing eyelet)
Do not secure cables or chains to the
suspension components.
Situations when it is necessary to
contact dealers before towing

3447-2. Steps to take in an emergency
The engine is running but the vehi-
cle does not move.
 The vehicle makes an abnormal
sound.
Do not tow with a sling-type truck to
prevent body damage.
From the front
Release the parking brake.
From the rear
Use a towing dolly under the front
wheels.
If your vehicle is transported by a flat-
bed truck, it should be tied down at the
locations shown in the illustration.
If you use chains or cables to tie down
your vehicle, the angles shaded in
black must be 45°.
Do not overly tighten the tie downs or
the vehicle may be damaged.
Towing with a sling-type truck
Towing with a wheel-lift type
truck
Using a flatbed truck (vehicles
with a towing eyelet)

3457-2. Steps to take in an emergency
7
When trouble arises
If a tow truck is not available in an
emergency, your vehicle may be tem-
porarily towed using cables or chains
secured to the emergency towing eye-
lets. This should only be attempted on
hard surfaced roads for at most 50
miles (80 km) at under 18 mph (30
km/h).
A driver must be in the vehicle to steer
and operate the brakes. The vehicle’s
wheels, drive train, axles, steering and
brakes must be in good condition.
To have your vehicle towed by another
vehicle, the towing eyelet must be
installed to your vehicle. Install the tow-
ing eyelet using the following proce-
dure.
1 Take out the towing eyelet.
(P.363)
2 Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a rag
between the screwdriver and the vehicle body as shown in the illustration.
3
Insert the towing eyelet into the
hole and tighten partially by hand.
4 Tighten down the towing eyelet
securely using a wheel nut wrench
or hard metal bar.
5 Securely attach cables or chains to
the towing eyelet.
Take care not to damage the vehicle body.
6Enter the vehicle being towed and
start the engine.
If the engine does not start, turn the engine
switch to IGNITION ON mode.
Emergency towing (vehicles
with a towing eyelet)
Emergency towing procedure
(vehicles with a towing eyelet)

3467-2. Steps to take in an emergency
7Shift the shift lever to N and release
the parking brake.
When the shift lever cannot be shifted:
P.142
■While towing
If the engine is not running, the power assist
for the brakes and steering will not function,
making steering and braking more difficult.
■Wheel nut wrench
Wheel nut wrench is installed in trunk.
(  P.363)
 Fluid leaks under the vehicle. (Water
dripping from the air conditioning
after use is normal.)
 Flat-looking tires or uneven tire
wear
 Engine coolant temperature gauge
continually points higher than nor-
mal.
 Changes in exhaust sound
 Excessive tire squeal when corner-
ing
 Strange noises related to the sus-
pension system
 Pinging or other noises related to
the engine
 Engine missing, stumbling or run-
ning roughly
 Appreciable loss of power
 Vehicle pulls heavily to one side
when braking
If you think something is
wrong
If you notice any of the following
symptoms, your vehicle probably
needs adjustment or repair. Con-
tact your Lexus dealer as soon as
possible.
Visible symptoms
Audible symptoms
Operational symptoms