2019 Lexus ES300h stop start

3717-2. Steps to take in an emergency
7
When trouble arises
schedule* should be performed soon.
Comes on approximately 4500 miles
(7200 km) after the message has been
reset. If necessary, perform maintenance.
Please reset the message after the mainte-
nance is performed. ( P.309)
*: Refer to the separa te “Scheduled Main-
tenance” or “Owner’s Manual Supple-
ment” for the maintenance interval
applicable to your vehicle.
■If “Maintenance Required Visit Your
Dealer” is displayed
Indicates that all maintenance is required to
correspond to the driven distance on the
maintenance schedule
*.
Comes on approximately 5000 miles
(8000 km) after the message has been
reset. (The indicator will not work properly
unless the message ha s been reset.) Per-
form the necessary maintenance. Please
reset the message after the maintenance is
performed. ( P.309)
*: Refer to the separa te “Scheduled Main-
tenance” or “Owner’s Manual Supple-
ment” for the maintenance interval
applicable to your vehicle.
■If “Oil Maintenance Required Soon” is
displayed
Indicates that the engine oil should be
scheduled to be changed.
Check the engine oil and change it if neces-
sary. After changing the engine oil, make
sure to reset the message. ( P.309)
■If “Oil Maintenance Required” is dis-
played
Indicates that the engine oil should be
changed.
Check and change the en gine oil, and oil fil-
ter by your Lexus deal er. After changing the
engine oil, make sure to reset the message.
(  P.320)
■If a message that in dicates the need for
visiting your Lexus dealer is displayed
The system or part shown on the multi-
information display is malfunctioning. Have
the vehicle inspected by your Lexus dealer immediately.
■If a message that indicates the need for
referring to Owner’
s Manual is dis-
played
●If any of the following messages are
shown on the multi-information display,
follow the instructions.
• “Engine Coolant Temp High” ( P.388)
●If any of the following messages are
shown on the multi-info rmation display, it
may indicate a malf unction. Have the
vehicle inspected by your Lexus dealer
immediately.
• “Access System with Elec. Key Malfunc-
tion”
• “Hybrid system malfunction”
•“Check Engine”
• “Hybrid battery system malfunction”
• “Accelerator system malfunction”
●If any of the following messages are
shown on the multi-info rmation display, it
may indicate a malfun ction. Immediately
stop the vehicle and contact your Lexus
dealer.
• “Braking Power Low”
• “Charging System Malfunction”
• “Oil Pressure Low”
• “Hybrid system stopped”
• “Engine stopped”
●If “Low Auxiliary Battery” is shown
• When the display goes off after several
seconds
*:
Maintain the hybrid system operation for
more than 15 minutes and charge the 12-
volt battery.
• When the display does not go off:
Start up the hybrid system using the proce-
dures for “If the 12-volt battery is dis-
charged” ( P.384).
*: Displays for about 6 seconds
●If “Maintenance required for Traction bat-
tery cooling Parts” is shown, the filters
may be clogged, the air intake vents may
be blocked, or there may be a gap in the
duct. Therefore, perform the following
correction procedure.
• If the air intake vent s and filters of the
hybrid battery (traction battery) are dirty,
perform the procedure on P.304 to

3837-2. Steps to take in an emergency
7
When trouble arises
1Ensure that the shift lever is in P and
depress the brake pedal.
2 Touch the Lexus emblem side of the
electronic key to the power switch.
When the electronic key is detected, a
buzzer sounds and the power switch will
turn to ON mode.
When the smart access system with push-
button start is deactivated in customization
setting, the power switch will turn to
ACCESSORY mode.
3Firmly depress the brake pedal and
check that is shown on the
multi-information display.
4 Press the power switch shortly and
firmly.
In the event that the hybrid system still
cannot be started, contact your Lexus
dealer.
■Stopping the hybrid system
Set the parking brake, shift the shift lever to
P and press the power switch as you nor-
mally do when stopping the hybrid system.
■Electronic key battery
As the above procedure is a temporary
measure, it is recomme nded that the elec-
tronic key battery be replaced immediately
when the battery is depleted. ( P.339)
■Changing power switch modes
Release the brake pe dal and press the
power switch in step 3 above.
The hybrid system does not start and modes
will be changed each time the switch is
pressed. ( P.137)Starting the hybrid system

3857-2. Steps to take in an emergency
7
When trouble arises
Then, connect a negative cable clamp to on the second vehicle and con-
nect the clamp at the other end of the negative cable to .
Exclusive jump starting terminal (your vehicle)
Positive (+) battery terminal (second vehicle)
Negative (-) battery terminal (second vehicle)
Solid, stationary, unpainted metallic point away from the exclusive jump starting
terminal and any mo ving parts as shown in the illustration
5 Start the engine of the second vehi-
cle. Increase the engine speed
slightly and maintain at that level for
approximately 5 minutes to
recharge the 12-volt battery of your
vehicle.
6 Open and close any of the doors of
your vehicle with the power switch
off.
7 Maintain the engine speed of the
second vehicle and start the hybrid
system of your vehicle by turning
the power switch to ON mode.
8 Make sure the “READY” indicator
comes on. If the indicator does not
come on, contact your Lexus
dealer. 9
Once the vehicle’s hybrid system
has started, remove the jumper
cables in the exact reverse order
from which they were connected.
10 Close the exclusive jump starting
terminal cover, and reinstall the fuse
box cover to tits original position.
Once the hybrid system starts, have the
vehicle inspected at your Lexus dealer as
soon as possible.
■Starting the hybrid system when the 12-
volt battery is discharged
The hybrid system cannot be started by
push-starting.
■To prevent 12-volt battery discharge
●Turn off the headlights and the audio sys-
tem while the hybrid system is stopped.
●Turn off any unnecessary electrical com-
C
D
A
B
C
D

3887-2. Steps to take in an emergency
If the engine coolant temperature
gauge enters the red zone or
“Engine Coolant Temp High Stop in
a Safe Place See Owner’s Manual”
is shown on the multi-information
display
1
Stop the vehicle in a safe place and
turn off the air conditioning system,
and then stop the hybrid system.
2
If you see steam:
Carefully lift the hood after the
steam subsides.
If you do not see steam:
Carefully lift the hood.
WARNING
■When exchanging the 12-volt battery
●When the vent plug and indicator are
close to the hold down clamp, the bat-
tery fluid (sulfuric acid) may leak.
●After exchanging, securely attach the
exhaust hose and exhaust hole plug to
the exhaust hole of the exchanged 12-
volt battery. If not properly installed,
gases (hydrogen) may leak into the
vehicle interior, and there is the possi-
ble danger of the gas igniting and
exploding.
NOTICE
■When handling jumper cables
When connecting the jumper cables,
ensure that they do not become entan-
gled in the cooling fan or engine drive
belt.
■To prevent damaging the vehicle
The exclusive jump starting terminal is to
be used when charging the 12-volt bat-
tery from another vehicle in an emer-
gency. It cannot be used to jump start
another vehicle.
If your vehicle overheats
The following may indicate that
your vehicle is overheating.
 The engine coolant temperature
gauge ( P.70) is in the red zone
or a loss of hybrid system power is
experienced. (For example, the
vehicle speed does not increase.)
 “Engine Coolant Temp High Stop
in a Safe Place See Owner’s
Manual” or “Hybrid system over-
heated Output power reduced” is
shown on the multi-information
display.
 Steam comes out from under the
hood.
Correction procedures

3897-2. Steps to take in an emergency
7
When trouble arises
3After the hybrid system has cooled
down sufficiently, inspect the hoses
and cooling system for leaks.
Radiator
Cooling fan
If a large amount of coolant leaks, immedi-
ately contact your Lexus dealer.
4The coolant level is satisfactory if it
is between the “F” and “L” lines on
the reservoir.
Reservoir
“F” line
“L” line
Coolant inlet cap
5 Add coolant if necessary.
Water can be used in an emergency if engine coolant is unavailable.
6
Start the hybrid system and turn the
air conditioning system on to check
that the radiator cooling fan oper-
ates and to check for coolant leaks
from the radiator or hoses.
The fan operates when the air conditioning
system is turned on immediately after a
cold start. Confirm that the fan is operating
by checking the fan sound and air flow. If it
is difficult to check these, turn the air con-
ditioning system on and off repeatedly.
(The fan may not oper ate in freezing tem-
peratures.)
7 If the fan is not operating:
Stop the hybrid system immediately
and contact your Lexus dealer.
If the fan is operating:
Have the vehicle inspected at the
nearest Lexus dealer.
If “Hybrid system overheated Out-
put power reduced” is shown on the
multi-information display
1 Stop the vehicle in a safe place.
2 Stop the hybrid system and care-
fully lift the hood.
A
B
A
B
C
D

3907-2. Steps to take in an emergency
3After the hybrid system has cooled
down, inspect the hoses and radia-
tor core (radiator) for any leaks.
Radiator
Cooling fan
If a large amount of coolant leaks, immedi-
ately contact your Lexus dealer.
4The coolant level is satisfactory if it
is between the “FULL” and “LOW”
lines on the reservoir.
Reservoir
“FULL” line
“LOW” line
5
Add coolant if necessary.
Water can be used in an emergency if power control unit coolant is unavailable.
6After stopping the hybrid system
and waiting for 5 minutes or more,
start the hybrid system again and
check if “Hybrid system overheated
Output power reduced” is shown
on the multi-information display.
If the message does not disappear:
Stop the hybrid system and contact your
Lexus dealer.
If the message is not displayed:
The hybrid system temperature has
dropped and the vehicle may be driven
normally.
However, if the message appears again fre-
quently, contact your Lexus dealer.
A
B
A
B
C
WARNING
■When inspecting under the hood of
your vehicle
Observe the following precautions.
Failure to do so may result in serious
injury such as burns.
●If steam is seen coming from under the
hood, do not open the hood until the
steam has subsided. The engine com-
partment may be very hot.

3917-2. Steps to take in an emergency
7
When trouble arises
1Stop the hybrid system. Set the
parking brake and shift the shift
lever to P.
2
Remove the mud, snow or sand
from around the front wheels.
3
Place wood, stones or some other
material under the front wheels to
help provide traction.
4
Restart the hybrid system.
5
Shift the shift lever to D or R and
release the parking brake. Then,
while exercising caution, depress
the accelerator pedal.
■When it is difficult to free the vehicle
Press the switch to turn off TRAC.
WARNING
●After the hybrid system has been
turned off, check that the “READY”
indicator are off.
When the hybrid system is operating,
the gasoline engine may automatically
start, or the cooling fan may suddenly
operate even if the gasoline engine
stops. Do not touch or approach rotat-
ing parts such as the fan, which may
lead to fingers or cl othing (especially a
tie, a scarf or a muffler) getting caught,
resulting in serious injury.
●Do not loosen the coolant inlet cap or
coolant reservoir caps while the hybrid
system and radiator are hot.
High temperature steam or coolant
could spray out.
NOTICE
■When adding engine/power control
unit coolant
Add coolant slowly after the hybrid sys-
tem has cooled down sufficiently. Adding
cool coolant to a hot hybrid system too
quickly can cause damage to the hybrid
system.
■To prevent damage to the cooling sys-
tem
Observe the following precautions:
●Avoid contaminating the coolant with
foreign matter (such as sand or dust
etc.).
●Do not use any coolant additive.
If the vehicle becomes stuck
Carry out the following proce-
dures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
Recovering procedure

439What to do if... (Troubleshooting)439What to do if... (Troubleshooting)
In this case, the hybrid system can be
started in a temporary way. ( P.383)
Is the 12-volt battery discharged?
( P.384)
 Is the power switch in ON mode?
If you cannot release the shift lever
by depressing the brake pedal with
the power switch in ON mode
( P.142)
 It is locked automatically to prevent
theft of the vehicle. ( P.135)
 Is the window lock switch pressed?
The power window except for the one at
the driver’s seat cannot be operated if the
window lock switch is pressed. ( P.121)
 The auto power off function will be
operated if the vehicle is left in
ACCESSORY or ON mode
(hybrid system is not operating) for
a period of time. ( P.137) 
The seat belt reminder light is flash-
ing
Are the driver and the passengers wearing
the seat belts? ( P.361)
 The parking brake indicator is on
Is the parking brake released? ( P.146)
Depending on the situation, other
types of warning buzzer may also
sound. ( P.358, 368)
 Did anyone inside the vehicle open
a door during setting the alarm?
The sensor detects it and the alarm sounds.
( P.62)
To stop the alarm, turn the power
switch to ON mode, or start the hybrid
system.
 Is the message displayed on the
multi-information display?
Check the message on the multi-informa-
tion display. ( P.368)
 When a warning light turns on or a
warning message is displayed, refer
to P.358, 368.
The shift lever cannot be shifted
from P even if you depress the
brake pedal
The steering wheel cannot be
turned after the hybrid system is
stopped
The windows do not open or
close by operating the power
window switches
The power switch is turned off
automatically
A warning buzzer sounds during
driving
An alarm is activated and the
horn sounds
A warning buzzer sounds when
leaving the vehicle
A warning light turns on or a
warning message is displayed